Hanoi Center Silk Lullaby Hotel and Travel

Hotels
9 (1743 reviews)
16 Phố Ngõ Trạm, Phường Hàng Bông, Quận Hoàn Kiếm , Hanoi , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
8.31
Several mentions of dirtiness and maintenance issues.
Service
9.99
Consistently praised for helpfulness and friendliness.
Location
9.82
Great location mentioned multiple times by guests.
Room Quality
7.77
Complaints about noise and lack of natural light.
Amenities
8.79
Decent amenities, but some aspects like bathrooms needed attention.
Value for Money
8.75
Reasonable value compared to other hotels of similar rating.
Food and Beverage
8.81
Referenced breakfast provided by another hotel, indicating limited options.
Overall Experience
9.77
General positive sentiment with some concerns regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:49

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Hanoi Center Silk Lullaby Hotel and Travel offers a convenient stay for guests wanting to explore the city. With popular attractions nearby, guests can easily immerse themselves in the vibrant culture of Hanoi.

Comfortable Rooms and Dining Options
The hotel features air-conditioned rooms equipped with modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can enjoy a variety of cuisines at the on-site restaurant, including American, British, and Vietnamese dishes, with options for vegetarians, vegans, and those with gluten-free diets.

Leisure and Business Facilities
From a children's playground to darts, hiking, and cycling opportunities, guests can unwind and stay active during their stay. Additionally, amenities like a 24-hour front desk, business center, and ironing service cater to both leisure and business travelers alike.

Book your stay at Hanoi Center Silk Lullaby Hotel and Travel for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9
Based on 1743 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 8.75
Food and Beverage: 8.81
Overall Experience: 9.77
R
Roni • couple • il
10
Pros:

שידרגו אותנו לחדר מהמם ללא תוספת תשלום, מרכזי, נוח, הצוות ממש נחמדים ועוזרים, תמורה מדהימה למחיר!!!!

Cons:

הכל היה מעולה

2026-08-08 • via Nuitee
K
Kochan_pan • solo_traveller • jp
10
2026-08-08 • via Nuitee
E
Edmund • couple • au
10
Perfect location
Pros:

Location was perfect, a short walk from nearby markets and food. Staff were welcoming and polite, and were flexible with our need. They also had helpful knowledge of the surrounding area, and were more than happy to give us recommendations. When we went to our room for the first time they had folded towel swans for my girlfriend and I, which was very cute.

2026-08-08 • via Nuitee
C
Céline • solo_traveller • fr
10
Pros:

Hôtel très bien situé.
Personnel disponible, souriant, agréable et serviable. Un plaisir d'être parmi eux

2026-08-06 • via Nuitee
J
Jayden • solo_traveller • us
10
2026-08-06 • via Nuitee
J
Jelle • couple • nl
7
Pros:

Kosten van het verblijf zijn laag. Locatie dicht bij Train Street

Cons:

Hotel kan een renovatie gebruiken. Gedateerd.

2026-08-06 • via Nuitee
E
emiliano • family_with_children • it
9
In centro, belle stanze.
Pros:

Stanze grandi, pulite, rifornite ogni giorno di the, acqua.
La posizione eccellente (vicino a train street) e la via chiusa al traffico un plus. Sono stati gentilissimi a darci una stanza di backup visto che siamo arrivati molto presto e avevamo figlie piccole con tanto sonno per il viaggio in aereo.

Cons:

Le parti comuni sono da migliorare, con una reception all’altezza e scale migliori. Sarebbe meglio poter avere la colazione.

2026-08-06 • via Nuitee
世璋 • extended_group • tw
10
2026-08-06 • via Nuitee
世璋 • family_with_children • tw
6
2026-08-05 • via Nuitee
R
rong • family_with_children • cn
10
非常棒
Pros:

地理位置非常好，出门步行3分钟就能到火车街。步行到大教堂不到10分钟，步行到文庙15分钟。店家很棒，服务很热情，酒店干净卫生。带着孩子去的，很方便很卫生。

2026-08-04 • via Nuitee
T
Thanh • couple • vn
10
2026-08-02 • via Nuitee
L
Lê • solo_traveller • vn
10
2026-08-02 • via Nuitee
H
Hila • solo_traveller • il
6
2026-07-25 • via Nuitee
O
Olatz • solo_traveller • es
10
Pros:

Los trabajadores son encantadores y el hotel está muy bien situado, cerca de todo pero en una zona tranquila que facilita el descanso.

2026-07-24 • via Nuitee
A
Adam • solo_traveller • gb
10
Much more than a budget hotel
Pros:

A brilliant hotel for what you pay. The staff were always chatty and interested in our plans. Perfect location for exploring. The Banh Mi place next door is great value too! The beds are super comfy compared to other places we've stayed.

2026-07-23 • via Nuitee
P
Pacorrob • solo_traveller • es
10
2026-07-23 • via Nuitee
A
aida • solo_traveller • gb
7
2026-07-22 • via Nuitee
T
Tran • solo_traveller • nl
9
2026-07-22 • via Nuitee
H
HILLI • family_with_children • il
10
Overall, it was such a wonderful experience that we would definitely love to stay here again!
Pros:

Exceptional stay!We absolutely loved this hotel. The location is perfectly central, making it so easy to get around. The service was truly outstanding; the staff answered every question and helped us with absolutely everything we needed. Highly recommended!

Cons:

The only downside for us was the stairs, which made things a bit difficult. Even though the hotel kindly offered an alternative location without stairs, we chose to stay here anyway.

2026-07-20 • via Nuitee
A
Arnout Van Wanrooij • solo_traveller • nl
8
Goed hotel!
Pros:

Geweldig lief personeel, helpt je direct met al je vragen.de kamers waren netjes en de bedden lagen heerlijk.ook een zeer goede locatie midden in het centrum.

Cons:

Niets

2026-07-19 • via Nuitee