Exeter Rougemont Hotel by Sunday

Hotels
•
Sunday
7.9 (5109 reviews)
Queen Street , Exeter , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room cleanliness issues
Breakfast quality
Additional charges for luggage

Categories

Cleanliness
7.1
Some reviews mention the need for better room cleaning and maintenance.
Service
8.6
Most staff were friendly and accommodating, enhancing the overall experience.
Location
9.1
Excellent location to city centre and transport links, consistently praised.
Room Quality
7.1
Mixed reviews about room comfort and cleanliness, with mentions of hard beds.
Amenities
7.6
Adequate facilities but some amenities like the bar were noted to be unwelcoming.
Value for Money
8.6
Considered good value for the location and accommodation standards.
Food and Beverage
7.1
Breakfast quality mentioned as needing improvement, impacting overall satisfaction.
Overall Experience
8
Overall a comfortable stay with significant highlights, despite a few downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:57

Property Description

Luxurious Victorian Charm
Experience the elegance of the 4-star Mercure Exeter Rougemont Hotel, a Victorian gem conveniently located in the heart of Exeter. Indulge in classic bedrooms with modern amenities, including private bathrooms, work desks, and Wi-Fi.

Culinary Delights
Savor traditional British cuisine at Drakes Restaurant or opt for a more casual dining experience at Drakes Bar. For light snacks and delightful afternoon teas, Nelson's Lounge is the perfect spot to unwind.

Convenient Location
Situated opposite Exeter Central Rail Station and just 5 miles from the M5 motorway, Mercure Exeter Rougemont Hotel offers not only friendly service and fine surroundings but also easy access to city center shops.

Book your stay now at Mercure Exeter Rougemont Hotel for a memorable Exeter experience!

Important information:

On-site parking is available for GBP 12.50 per night and is limited to 26 cars.

Any bookings of 10 rooms or more will be subject to the client receiving a group contract directly from the hotel.

Please note breakfast is available for a surcharge.

Please note that pets will incur an additional charge of GBP 15.

A luggage room is available after check out, and for guests who arrive early, for an additional charge of GBP 5 per room.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.

Location

Guest Reviews

7.9
Based on 5109 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8
L
Lesley • solo_traveller • gb
1
Nothing luxury about this hotel. Mouldy and dirty and horrid.
Pros:

The location only. Otherwise it was a mouldy, dirty over priced hotel

Cons:

Overpriced and dirty. Nothing luxury about it.
Stains on the bedding. Dirty carpet, mould everywhere you looked in the bathroom, horrible hotel.

2026-06-27 • via Nuitee
W
walker • couple • gb
3
Amazing customer service Awful continental breakfast
Pros:

The staff were were very friendly and welcoming excellent customer service
Perfect location

Cons:

No air con in the room
Very outdated decor
The continental breakfast was very poor, one of the worst I’ve experienced it was cheap food, awful basic coffee, teapots not cleaned, cold food, just awful quality

2026-06-27 • via Nuitee
D
David • couple • gb
7
Ok
Pros:

Property was in a good location for central Exeter and the staff were excellent

Cons:

The room was very stuffy very hot. The whole hotel is quite tired and not worth the price.

2026-06-27 • via Nuitee
G
Gemma • solo_traveller • gb
9
Great hotel
Pros:

The staff were excellent and the room was clean.

Cons:

The fan in the room wasn't the best which made for an uncomfortable night however it's not the hotels fault it was 35 degrees on Thursday!

2026-06-27 • via Nuitee
R
Rogers • couple • gb
4
Overall was good but gutted about the pillow
Pros:

The pillows was covered in blood

Cons:

Cleaning

2026-06-27 • via Nuitee
K
Kooey! • solo_traveller • gb
9
Pros:

Great location for the city centre and central train station. The room and public spaces were clean.

Cons:

No air-conditioning and the cost for a single room is high.

2026-06-27 • via Nuitee
R
RICHARD • solo_traveller • gb
9
Pros:

Location was perfect
Nice room comfortable bed

Cons:

No air conditioning

2026-06-27 • via Nuitee
K
Kitchen • couple • gb
6
The wedding was wonderful but don’t think I wi
Pros:

We attended a Wedding which was beautiful. The food and staff we couldn’t fault.

Cons:

I am disabled and was very disappointed that there were no ground floor rooms and they didn’t have a lift that was working.
Also the rooms were very hot despite having a fan.

2026-06-27 • via Nuitee
B
Barbara • extended_group • gb
7
Spacious, comfy room and bathroom. Value for money!
Pros:

Opposite the train station as well as on the high street so it's central to anywhere in the city of Exeter. Room and bathroom were spacious. Clean bedding, wardrobe, full size iron and board, and a good shower.

Cons:

Windows didn't open out very much as it was rather hot inside with outside temps. at 20 - 23C. Was given a fan to remedy this. With the location being so central, it made it difficult to sleep due to the outside revellers from the bars/pubs in the area. This died down eventually.

2026-06-27 • via Nuitee
K
Kay • extended_group • gb
3
Disappointed.
Pros:

Location

Cons:

No air conditioning, room too hot. Having to pay £5 to leave suitcase .

2026-06-26 • via Nuitee
R
Riccardo • couple • it
5
Pessimo, non 4 stelle
Pros:

La posizione

Cons:

Non c’era l’aria condizionata
Non ci hanno rifatto la stanza e non ci hanno cambiato gli asciugamani

2026-06-26 • via Nuitee
B
Ben • solo_traveller • gb
10
Pros:

Everything

2026-06-26 • via Nuitee
M
Mei Mei • family_with_children • gb
10
Good locations and dog friendly
Pros:

Locations

Cons:

Noise

2026-06-26 • via Nuitee
S
Sallyann • couple • gb
4
Good location but not somewhere I would stay again.
Pros:

Good location.

Cons:

Whilst appreciating that we visited during a heatwave, the budget fan provided was ineffective and I had no sleep.

2026-06-26 • via Nuitee
P
Peter • solo_traveller • gb
8
A good hotel with an excellent location directly across the road from Exeter Central Station
Pros:

Great location directly across the road from Exeter Central Station. Therefore, if you arriving via Exeter St David's it is quicker and cheaper to jump on a passing train to Exeter Central than exit the station and walk or get a taxi.

Cons:

I was more than happy with my stay nothing to add here.

2026-06-25 • via Nuitee
N
Nigel • solo_traveller • gb
8
2026-06-25 • via Nuitee
B
Bernhard • solo_traveller • gb
4
Not worth it.
Pros:

Nothing

Cons:

No aircon in room
Mattress had its best days
Breakfast was a rip-off: when I arrived at 8.45 a few ore-fried eggs left and hardly anything else to eat.

2026-06-25 • via Nuitee
R
Rik • extended_group • be
8
2026-06-25 • via Nuitee
L
Lawrence • solo_traveller • gb
4
Wouldn’t use again
Pros:

Location

Cons:

Room outdated and bathroom unusable due to dirty mastic

2026-06-25 • via Nuitee
C
Cathy • family_with_children • gb
8
Pros:

Great location.

2026-06-25 • via Nuitee