Exeter Rougemont Hotel by Sunday

Hotels
•
Sunday
7.9 (5282 reviews)
Queen Street , Exeter , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room cleanliness issues
Breakfast quality
Additional charges for luggage

Categories

Cleanliness
7.1
Some reviews mention the need for better room cleaning and maintenance.
Service
8.6
Most staff were friendly and accommodating, enhancing the overall experience.
Location
9.1
Excellent location to city centre and transport links, consistently praised.
Room Quality
7.1
Mixed reviews about room comfort and cleanliness, with mentions of hard beds.
Amenities
7.6
Adequate facilities but some amenities like the bar were noted to be unwelcoming.
Value for Money
8.6
Considered good value for the location and accommodation standards.
Food and Beverage
7.1
Breakfast quality mentioned as needing improvement, impacting overall satisfaction.
Overall Experience
8
Overall a comfortable stay with significant highlights, despite a few downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:57

Property Description

Luxurious Victorian Charm
Experience the elegance of the 4-star Mercure Exeter Rougemont Hotel, a Victorian gem conveniently located in the heart of Exeter. Indulge in classic bedrooms with modern amenities, including private bathrooms, work desks, and Wi-Fi.

Culinary Delights
Savor traditional British cuisine at Drakes Restaurant or opt for a more casual dining experience at Drakes Bar. For light snacks and delightful afternoon teas, Nelson's Lounge is the perfect spot to unwind.

Convenient Location
Situated opposite Exeter Central Rail Station and just 5 miles from the M5 motorway, Mercure Exeter Rougemont Hotel offers not only friendly service and fine surroundings but also easy access to city center shops.

Book your stay now at Mercure Exeter Rougemont Hotel for a memorable Exeter experience!

Important information:

On-site parking is available for GBP 12.50 per night and is limited to 26 cars.

Any bookings of 10 rooms or more will be subject to the client receiving a group contract directly from the hotel.

Please note breakfast is available for a surcharge.

Please note that pets will incur an additional charge of GBP 15.

A luggage room is available after check out, and for guests who arrive early, for an additional charge of GBP 5 per room.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EXT

Location

Guest Reviews

7.9
Based on 5282 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8
W
Wendy • family_with_children • au
9
Pros:

Handy location opposite station, attractive decor, great choice of breakfast, comfortable and spacious accommodation.

2026-10-13 • via Nuitee
P
Pauline • solo_traveller • gb
5
Ok for one night!
Pros:

Very central location

Cons:

A bit shabby, thin towels, not a particularly comfortable bed, very few teabags, no biscuits.

2026-10-13 • via Nuitee
M
Manuel • extended_group • pt
9
2026-10-12 • via Nuitee
D
Darren • couple • gb
10
Fantastic staff
Pros:

The staff went out of their way to organise parking and an earlier breakfast for my wife who was booked in for a c section the next day. Excellent service 😁😁 Great central location too.

2026-10-12 • via Nuitee
B
Barbara Groves • solo_traveller • gb
6
No return again
Pros:

Food was very good.

Cons:

Second time at this hotel and facilities have deteriorated very much in the last 12 months. Not a very inviting hotel.

2026-10-12 • via Nuitee
G
Gerard • couple • gb
7
A pleasant stay despite the shortcomings.
Pros:

Perfectly situated in the centre of Exeter

Cons:

The duvet size was inadequate.
The net curtains were quite grubby.

2026-10-12 • via Nuitee
S
Susanna • family_with_children • gb
10
Wonderful place. Worth of money! ❤️
Pros:

The location is great! Rooms are clean. Nice interior at the hotel.

Cons:

The staff is not professional.

2026-10-12 • via Nuitee
R
Richard • solo_traveller • gb
5
2026-10-11 • via Nuitee
Z
Zsuzsanna • solo_traveller • gb
9
Pros:

Beautiful hotel on a great location.

Cons:

Noise comes from the streets at night. . It is absolutely not the hotel's foult.

2026-10-11 • via Nuitee
E
Eamonn • family_with_children • gb
9
Eamonns weekend at Exeter
Pros:

Excellent hotel close to the railway station and town centre, very comfortable and staff friendly and helpful

Cons:

Nothing to complain about

2026-10-10 • via Nuitee
D
Denny • solo_traveller • gb
8
Pros:

Very friendly staff, room was comfortable and a great breakfast

2026-10-09 • via Nuitee
B
Barton • couple • gb
10
2026-10-09 • via Nuitee
N
Nancy • solo_traveller • us
9
2026-10-08 • via Nuitee
G
Gillian • solo_traveller • gb
7
A comfortable enough one night stay, I didn't use any of the hotel facilities.
Pros:

Good location for my needs.

Cons:

My room was a bit noisy but it was a saturday night in a city centre.

2026-10-08 • via Nuitee
A
Alessio • solo_traveller • au
7
2026-10-08 • via Nuitee
D
David • family_with_children • gb
9
2026-10-07 • via Nuitee
M
Margaret • extended_group • us
7
Spacious room in a good location
Pros:

The location was great right in the heart of town. The room was very spacious and the bathroom was as well. We were also able to park our car in the lot which was very convenient. I also appreciated that they had snacks and water available for sale in the lobby.

Cons:

The bed was pretty firm and the pillows weren't the most comfortable. There was also some hair that was not ours in the bath/shower when we arrived. Additionally, there is only one elevator for the building which meant that sometimes it could take a while waiting for it to arrive.

2026-10-07 • via Nuitee
L
Laura • couple • gb
3
Fine for a quick visit but would look to stay somewhere else next time
Pros:

Location was great

Cons:

You can tell the hotel was beautiful at one point but it’s not been maintained and so it just looks old now. Our room wasn’t great, there was mould on the shower curtain, you couldn’t open the windows so it got very stuffy. The bed was massive but the mattress was very springy and uncomfortable.

2026-10-07 • via Nuitee
N
Natasha • couple • gb
2
Huge gaps under the doors. Cold no heating or air con.
Pros:

Location was central

Cons:

Not enough parking spaces and the doors to the rooms have huge gaps under so you could fit a whole face under it very unnerving.
Not enough towels for two people either. Windows don’t close properly.

2026-10-07 • via Nuitee
P
paul • solo_traveller • gb
8
Pros:

Central location, value for money,

2026-10-07 • via Nuitee