Thistle London Heathrow Terminal 5

Hotels
•
Thistle
Bath Road, Longford , Hillingdon , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great food
Cons:
Dated rooms
Inconsistent cleanliness

Categories

Cleanliness
7.33
Some comments indicate dated rooms and issues with water temperature.
Service
8.8
Numerous reviews highlight excellent and friendly staff, particularly Binita and other mentioned employees.
Location
8.34
The hotel's proximity to LHR Terminal 5 via pods is appreciated by multiple guests.
Room Quality
7.29
Rooms are described as comfortable but also old and in need of modernisation.
Amenities
7.82
Pod transport is fun and unique, contributing positively to the experience.
Value for Money
7.78
Guests feel they get good value for their price, especially with the amenities offered.
Food and Beverage
8.83
Diners comment positively on the quality of food, especially breakfast options.
Overall Experience
7.8
Overall stay experience is viewed positively despite some service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:19

Property Description

Convenient Location and Modern Amenities

Thistle London Heathrow, located just off the A4 motorway, provides easy access to Heathrow Terminal 5, making it a perfect choice for travelers. The hotel boasts a 24-hour front desk and free Wi-Fi throughout, ensuring a seamless stay.

Comfortable Rooms and Dining Options

The bedrooms at Thistle Heathrow feature modern amenities like flat-screen TVs, air conditioning, and soundproofing for a comfortable stay. Guests can enjoy a varied menu at the Runway View Restaurant while overlooking the planes or opt for drinks and snacks at the Lobby Lounge Bar.

Efficient Transportation Services and Nearby Attractions

With direct access to the Ultra pods network, guests can reach Terminal 5 in just 5 minutes. Additionally, the hotel's proximity to Heathrow Terminals 1-4 and the M25 and M4 motorways make exploring the area convenient. Book your stay now for a memorable experience at Thistle London Heathrow.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If using the Satellite Navigation to reach the hotel, please use post code UB7 0EB or UB7 0ET.

Transport from the airport is possible in the following way:
1. Public Bus (The Public Bus is not free, charges apply) : Direct Access from Terminal 5 to Thistle London Heathrow Terminal 5: From Terminal 5, follow the signs to ‘local busses’ and use bus 423 (I from Terminal 5). The hotel stop is called Heathrow Park Thistle Hotel (J).
2. Via Heathrow POD automatic driverless electronic vehicles which transport customers between London Heathrow Airport's Terminal 5 and the Thistle Hotel in just 5 minutes. (Charges apply.)

Please note that interconnecting rooms are available upon request and subject to availability.

Lorries, coaches, and trucks cannot be accommodated in the car park due to space restrictions.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OZH

Location

Guest Reviews

Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
G
Gareth • extended_group • gb
1
Cheap close to heathrow but noisy.
Pros:

Close to heathrow pod.

Cons:

Noisy. People smoking in rooms. And found bed bug in the room.

2026-10-24 • via Nuitee
D
David • solo_traveller • gb
7
2026-10-24 • via Nuitee
N
NORIKO • solo_traveller • jp
8
まあまあ
Pros:

ターミナルに近い事

Cons:

エレベーターが無く、荷物を階段で運ぶのは大変だった

2026-10-23 • via Nuitee
M
Marie-Claire • couple • gg
8
2026-10-23 • via Nuitee
J
James Colin • couple • gb
9
2026-10-23 • via Nuitee
E
Eileen • solo_traveller • gb
9
Great for terminal 5
Pros:

Easy location for terminal 5.

Cons:

All ok

2026-10-23 • via Nuitee
K
Kate • extended_group • gb
7
Pros:

We've stayed here several times now when flying from T5.
Excellent if you need to park and use the pod (although price for the pod has increased and is not such great value for money).

There's plenty of food options at the hotel,or walkable to a fast food restaurant for cheaper options.

Cons:

On previous visits we've paid the hotel directly for parking.
It was only this trip I realised you can prepay with Just Park, this was a considerably cheaper option.

2026-10-23 • via Nuitee
L
Laura • couple • gb
10
Easy close to the airport really easy to very comfortable
Pros:

Very easy, very comfortable very quiet

Cons:

It was only here one night before flying there was nothing we didn’t like about property

2026-10-23 • via Nuitee
B
Barbara • solo_traveller • gb
8
Very convenient for an overnight stay at Heathrow
2026-10-23 • via Nuitee
P
Paul • couple • cy
6
Comfy but would not stay again
Pros:

Near the airport

Cons:

No lifts & all fire doors closed, we were also at the very end, trying to go through the closed & spring fire doors with 23kg bags was a nightmare

2026-10-23 • via Nuitee
M
Metodi • couple • bg
10
2026-10-23 • via Nuitee
W
Wareham • solo_traveller • gb
10
2026-10-23 • via Nuitee
J
Jones • couple • gb
6
Not what we expected
Pros:

The room was nice, and the staff informative

Cons:

The fact that there are no lifts, and had to walk a very long way as a disabled person to get to and from the room with my bags. Also broken sleep due to parties and I was under the impression that this hotel was in T5 or nearer. Not a bus ride away. (Actual bus so no storage for bags!)

2026-10-23 • via Nuitee
A
anamtg • solo_traveller • br
9
Pros:

Simpatia dos funcionários. Instalações e conforto do quarto. Proximidade do aeroporto

2026-10-23 • via Nuitee
M
Marie-Claire • couple • gg
8
Ideal for a stoop off for my early morning flight
Pros:

Location and cleanliness

Cons:

À bit tired and dates in the room

2026-10-23 • via Nuitee
M
MEERA • solo_traveller • ke
5
No assistance asked to carry baggage while there were no lifts
Pros:

Clean and comfortable beds

Cons:

No lifts

2026-10-23 • via Nuitee
R
Redman • couple • gb
8
2026-10-22 • via Nuitee
A
Andy • couple • gb
1
Won’t use this hotel again
Pros:

Was close to T5

Cons:

We arrived at 17:30 after a 15 hour flight, given our room key, walked all the way to our room to find it hadn’t been prepared, dirty towels in the bath, bed not changed or made and dirty cups.

2026-10-22 • via Nuitee
E
Eirlys • couple • gb
8
2026-10-22 • via Nuitee
T
Talwar • solo_traveller • gb
7
2026-10-22 • via Nuitee