Thistle London Heathrow Terminal 5

Hotels
Thistle
Bath Road, Longford , Hillingdon , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great food
Cons:
Dated rooms
Inconsistent cleanliness

Categories

Cleanliness
7.33
Some comments indicate dated rooms and issues with water temperature.
Service
8.8
Numerous reviews highlight excellent and friendly staff, particularly Binita and other mentioned employees.
Location
8.34
The hotel's proximity to LHR Terminal 5 via pods is appreciated by multiple guests.
Room Quality
7.29
Rooms are described as comfortable but also old and in need of modernisation.
Amenities
7.82
Pod transport is fun and unique, contributing positively to the experience.
Value for Money
7.78
Guests feel they get good value for their price, especially with the amenities offered.
Food and Beverage
8.83
Diners comment positively on the quality of food, especially breakfast options.
Overall Experience
7.8
Overall stay experience is viewed positively despite some service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:19

Property Description

Convenient Location and Modern Amenities

Thistle London Heathrow, located just off the A4 motorway, provides easy access to Heathrow Terminal 5, making it a perfect choice for travelers. The hotel boasts a 24-hour front desk and free Wi-Fi throughout, ensuring a seamless stay.

Comfortable Rooms and Dining Options

The bedrooms at Thistle Heathrow feature modern amenities like flat-screen TVs, air conditioning, and soundproofing for a comfortable stay. Guests can enjoy a varied menu at the Runway View Restaurant while overlooking the planes or opt for drinks and snacks at the Lobby Lounge Bar.

Efficient Transportation Services and Nearby Attractions

With direct access to the Ultra pods network, guests can reach Terminal 5 in just 5 minutes. Additionally, the hotel's proximity to Heathrow Terminals 1-4 and the M25 and M4 motorways make exploring the area convenient. Book your stay now for a memorable experience at Thistle London Heathrow.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If using the Satellite Navigation to reach the hotel, please use post code UB7 0EB or UB7 0ET.

Transport from the airport is possible in the following way:
1. Public Bus (The Public Bus is not free, charges apply) : Direct Access from Terminal 5 to Thistle London Heathrow Terminal 5: From Terminal 5, follow the signs to ‘local busses’ and use bus 423 (I from Terminal 5). The hotel stop is called Heathrow Park Thistle Hotel (J).
2. Via Heathrow POD automatic driverless electronic vehicles which transport customers between London Heathrow Airport's Terminal 5 and the Thistle Hotel in just 5 minutes. (Charges apply.)

Please note that interconnecting rooms are available upon request and subject to availability.

Lorries, coaches, and trucks cannot be accommodated in the car park due to space restrictions.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OZH

Location

Guest Reviews

Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
M
Megan couple gb
9
2026-08-29 via Nuitee
A
Antonio couple it
8
Nice and comfortable few miles away from Heathrow airport.
Pros:

Very comfortable bed, tiny but cute room.
Good breakfast with different choices.

Cons:

Steps to get to corridors difficulty if you have suitcases.
Bathroom very tiny

2026-08-29 via Nuitee
T
Thanthiriwatta couple ky
10
2026-08-29 via Nuitee
N
Neil solo_traveller gb
10
2026-08-29 via Nuitee
D
David couple gb
8
Great location for LHR with friendly staff
Pros:

Excellent location for LHR, really enjoyed the breakfast and all the staff were friendly and engaging.

Cons:

Long narrow corridors

2026-08-29 via Nuitee
N
Neil couple gb
8
Pros:

Close to airport

Cons:

This service charge out on food, it’s optional but never asked if you want it taken off.

2026-08-29 via Nuitee
L
Lenne solo_traveller gb
3
2026-08-29 via Nuitee
K
Kjersten solo_traveller us
9
2026-08-29 via Nuitee
W
Wilson solo_traveller gb
10
Good choice motel for T5
Pros:

Inside hotel was very smart and clean. Biscuits supplied. Excellent breakfast.

Cons:

Pod made journey to T5 quick but £8.50 each person, each way was a bit expensive.
(Outside appearance a bit drab)

2026-08-29 via Nuitee
A
Anne solo_traveller au
8
Pros:

Convenient to the airport but wasn't noisy from the close proximity.
Restaurant on premises was reasonably priced with multiple options and food. The restaurant staff were attentive and efficient.
The reception staff were very helpful.
The hotel room was adequate. It was clean and the bed was comfortable.

2026-08-29 via Nuitee
L
Lache solo_traveller de
9
2026-08-29 via Nuitee
E
Estelle solo_traveller gb
8
Convenient, clean and comfortable for an overnight stay before an early departure. Good value
Pros:

Convenient for overnight stay for early Heathrow Terminal 5 departures

Cons:

Issues with the code given to use the pods

2026-08-29 via Nuitee
U
UK Turkey Trotter couple gb
9
We have a good stay, as usual.
Pros:

Everything. We've used this hotel a lot and they always provide a good experience.

Cons:

Nothing, even the new check in/check out experience is ok but it's better to deal with real people rather than 'TV' screen.

2026-08-29 via Nuitee
J
JOHN solo_traveller gb
9
Pros:

Nice room
Friendly efficient service from front desk
Will stay again

Cons:

Nothing

2026-08-29 via Nuitee
A
Adrian solo_traveller au
7
Not an easy place to get to from Terminal 5 . Very crowded bus with luggage is not easy. Took taxi back to Aitport follo
Pros:

Rooms on one level

Cons:

Location

2026-08-29 via Nuitee
S
Sara couple gb
8
Super convenient location
Pros:

Perfect location for an early morning flight from Heathrow terminal 5, fun and easy to use the pods, really friendly staff, basic but comfortable room.

Cons:

Be aware that you will need a code to open the gate which leads from the car park to the hotel, and this wasn’t given to us ahead of time. There’s a button you can press at the gate to ask the code from reception, but no one picked up when we tried. We had to wait for someone to leave the hotel to open the gate for us!

2026-08-29 via Nuitee
J
Jane couple gb
10
2026-08-28 via Nuitee
J
Jane couple gb
10
2026-08-28 via Nuitee
R
Ruby couple au
10
2026-08-28 via Nuitee
E
Emily couple gb
10
Great value would recommend. Easy access to airport
Pros:

Great value for money

Cons:

The pods were not working unfortunately

2026-08-28 via Nuitee