Leonardo Hotel Cheltenham

Hotels
•
Leonardo Hotels
Gloucester Road , Cheltenham , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Excellent breakfast
Good location
Cons:
Noise from other guests
Issues with room lighting
Temperature of the pool water

Categories

Cleanliness
7.9
Cleanliness was often praised but some concerns about room upkeep.
Service
8.67
Staff were frequently described as friendly and helpful.
Location
8.6
Great location, ideal for exploring.
Room Quality
8.05
Rooms were generally clean and comfortable, though some noise issues reported.
Amenities
8.39
Facilities including jacuzzi and pool were appreciated, though some issues with the pool temperature.
Value for Money
8.35
Good value highlighted, especially for breakfast.
Food and Beverage
8.3
Breakfast was well-reviewed, though some specific items were lacking at times.
Overall Experience
8.17
Overall experience was positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:07

Property Description

Luxurious Accommodation with Dream Beds
Indulge in the elegant rooms at Leonardo Hotel Cheltenham featuring stylish décor and luxurious Dream beds for a comfortable stay. Enjoy modern amenities such as a TV, tea/coffee facilities, and a well-equipped en-suite bathroom with premium toiletries.

Health and Leisure Club for Ultimate Relaxation
Unwind at our hotel's health and leisure club offering a heated indoor pool, hot tub, sauna, and a fully equipped gym. Pamper yourself and rejuvenate your senses in a tranquil setting, perfect for a relaxing getaway.

Ideal Location for Business and Leisure
Conveniently located just 3 miles from Cheltenham Racecourse and with easy access to the M5 motorway, Leonardo Hotel Cheltenham is the perfect choice for both business and leisure travelers. Explore the Cotswolds or host events in our state-of-the-art conference facilities.

Book now for a luxurious stay at Leonardo Hotel Cheltenham - Formerly Jurys Inn and experience a perfect blend of comfort and convenience.

Important information:

Please note that the property cannot accommodate pets, with the exception of guide dogs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7 per day.

Location

Guest Reviews

Cleanliness: 7.9
Service: 8.67
Location: 8.6
Room Quality: 8.05
Amenities: 8.39
Value for Money: 8.35
Food and Beverage: 8.3
Overall Experience: 8.17
S
Sophie • couple • gb
1
2026-07-04 • via Nuitee
T
Tam • solo_traveller • gb
10
2026-07-04 • via Nuitee
L
Lynn • solo_traveller • gb
5
Pros:

Room was good for family, helpful staff. Good air con, clean

Cons:

Hotel is in need of re-vamp / TLC. Bath was badly chipped, not a great location as nothing really nearby, but we knew that. You need to book the pool in advance and it closes early on weekend evenings.

2026-07-04 • via Nuitee
V
Viv • couple • gb
9
Overall good location, friendly staff and clean comfy rooms
Pros:

Comfortable beds and quiet rooms, good leisure facilities too

2026-07-04 • via Nuitee
R
Rob • couple • gb
10
2026-07-04 • via Nuitee
P
PATRICK • solo_traveller • gb
8
2026-07-04 • via Nuitee
L
Lianne • solo_traveller • gb
10
2026-07-03 • via Nuitee
E
Eija • solo_traveller • fi
8
2026-07-03 • via Nuitee
T
tazmin • couple • gb
10
2026-07-03 • via Nuitee
D
Diego Martin • solo_traveller • es
7
2026-07-02 • via Nuitee
M
MONIQUE • solo_traveller • gb
8
Pros:

Nice staff

Cons:

Beds are uncomfortable

2026-07-02 • via Nuitee
A
Anne • solo_traveller • gb
10
Pros:

Lovely room. Friendly staff. Enjoyed the swimming pool and spa.

Cons:

The fact you had to book slots for swimming.

2026-07-02 • via Nuitee
D
David • couple • sg
7
Almost there but not quite
Pros:

Location was perfect and breakfast good

Cons:

Lift out of action and no offer of help with bags up the stairs

2026-07-02 • via Nuitee
K
Karen • couple • gb
9
Will definitely book again if I stay in Cheltenham
Pros:

Staff extremely friendly and helpful

Cons:

Nothing

2026-07-02 • via Nuitee
A
Ang • extended_group • cn
10
除了没有游泳有些遗憾，其他各方面完美
Pros:

各方面都很不错

Cons:

游泳池开放时间长一些会更好

2026-07-01 • via Nuitee
A
Ali • couple • gb
10
Pros:

Everything

Cons:

Nothing

2026-07-01 • via Nuitee
A
Andrew • couple • gb
7
No problem at all with the hotel and will definitely use it again but not when it’s hot as the rooms were unbearable.
Pros:

Great location and very helpful and friendly staff.

Cons:

Air conditioning non existent in rooms that were unbearably hot. Fans provided that were ineffective 37c plus.

2026-06-30 • via Nuitee
J
James • couple • gb
8
Great rooms and staff let down only by flavourless eggs and mushrooms
Pros:

The air conditioning and welcoming staff

Cons:

The cooked elements of the breakfast weren’t very good

2026-06-30 • via Nuitee
R
Randall • couple • us
3
Very Warm.
Pros:

Breakfast and parking

Cons:

Heatwave and there was no AC. Staff supplied fan, portable air handler and sheet to cover up with but temp was overwhelming.

2026-06-29 • via Nuitee
K
Karen • couple • gb
8
Good overnight stop over closest main roads
Pros:

Having use of the spa, staff were friendly and helpful

Cons:

The room was very warm the air-conditioning I felt wasn't adequate

2026-06-29 • via Nuitee