Mercure Haydock Hotel

Hotels
•
Mercure
8.4 (2354 reviews)
Penny Lane , Haydock , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable upgrades
Cons:
Dirty room
Poor food quality
Slow service at the bar

Categories

Cleanliness
7.4
Several mentions of cleanliness issues, including dirty room and cobwebs.
Service
9.99
General Manager was fair, and staff were friendly, despite some service issues.
Location
8.92
Positive mentions about the location being good.
Room Quality
6.86
Issues with room quality including a terrible bed.
Amenities
8.9
Privileges room with additional amenities were appreciated.
Value for Money
8.36
Some complaints about prices being high for the given quality.
Food and Beverage
6.9
Negative feedback on breakfast quality and slow service.
Overall Experience
9.88
Mixed experiences, but generally a valuable stay highlighted by good customer service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Accommodation and Spa
Indulge in a stay at our 4-star luxury hotel and spa, housed in a charming Georgian mansion surrounded by picturesque gardens.

Leisure and Wellness Facilities
Unwind at The Otium Leisure Club, offering an array of amenities including an indoor heated pool, sauna, gym, and steam room for a rejuvenating experience.

Culinary Delights
Savor delectable home-cooked cuisine at Beechers Restaurant, complemented by a diverse wine selection. For a more casual setting, The Conservatory Bistro and Lounge Bar offer light snacks and an extensive drinks menu.

Book your stay at Mercure Haydock Hotel for a perfect blend of relaxation, fine dining, and convenient access to nearby attractions.

Important information:

The hotel restaurant may require advance reservation in December, due to Christmas functions. Bar snacks will be available in the conservatory area, as an alternative.

Please note that the hotel has a marquee and occasionally guests can hear the noise from functions until approximately 12:30 a.m.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 2354 reviews
Cleanliness: 7.4
Service: 9.99
Location: 8.92
Room Quality: 6.86
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 6.9
Overall Experience: 9.88
J
Jason • family_with_children • gb
10
Pros:

Nice atmosphere the stay was nice chilled.

Cons:

The jacuzzi wasn't working.
The sauna was in changing rooms and couldn't go as a cuppel

2026-03-14 • via Nuitee
C
Callum • family_with_children • gb
10
2026-03-13 • via Nuitee
P
Phil • family_with_children • gb
2
Cons:

Dirty coffee cups in the room.
Room nothing like the photos on website.
Room was right by a hallway door. Woken up constantly

2026-03-12 • via Nuitee
T
T • couple • gb
8
2026-03-12 • via Nuitee
R
Robert • couple • gb
8
2026-03-12 • via Nuitee
V
Vanda • couple • gb
10
2026-03-11 • via Nuitee
J
Jodie • couple • gb
6
Nice reception, bar and restaurant area. Suite ( which is more expensive than a standard room) seem very dated, well use
Pros:

Decor of reception are and restaurant was very nice also very clean.

Cons:

The suite we stayed in was dated, I think they should invest a re design and new furniture. Coffee table was chipped with paint (very very well used).
The room just wasn’t worth paying extra for.

2026-03-08 • via Nuitee
G
Grant • solo_traveller • gb
10
2026-03-08 • via Nuitee
L
Lisa • family_with_children • gb
5
Pros:

The location

Cons:

The room was very cold

2026-03-07 • via Nuitee
N
Neil • family_with_children • gb
7
2026-03-07 • via Nuitee
M
Melanie • couple • gb
7
2026-03-07 • via Nuitee
R
Ruben Boerkamp • family_with_children • nl
8
2026-03-06 • via Nuitee
M
Micha • couple • gb
10
2026-03-06 • via Nuitee
B
Bartosz • couple • gb
4
Strata pieniędzy i urlopu
Pros:

Śniadanie

Cons:

Basen jest nie do użytku dla gości ciagle prowadzone są zajęcia dla dzieci lub matki z dziećmi nie jest to nigdzie opisane jest to dla mnie bardzo duże zaskoczenie ponieważ opis był zupełnie inny napewno nigdy więcej nie wrócę do tego miejsca

2026-03-06 • via Nuitee
G
Glyn • solo_traveller • gb
10
2026-03-05 • via Nuitee
K
Katie • solo_traveller • gb
9
Loved a relaxed weekend stay for the races
Pros:

Lovely friendly staff, comfortable room stay, fine wine and food 😊

Cons:

Decor starting to date

2026-03-05 • via Nuitee
F
Fawcett • family_with_children • gb
1
2026-03-04 • via Nuitee
L
Liam • solo_traveller • gb
10
Pros:

Comfy easy to book and the receptionist was lovely

Cons:

The price is a bit dear

2026-03-04 • via Nuitee
M
Marco • solo_traveller • gb
8
2026-03-03 • via Nuitee
P
Paul • solo_traveller • gb
9
excellent, and friendly professional staff
Pros:

I thought the breakfast was very nice, also use the swimming pool , sauna and steam room, I thoroughly enjoyed my stay

Cons:

There was nothing I did not like apart from the weather

2026-03-02 • via Nuitee