Hotel Bertaso

Hotels
•
Independent
8.8 (24 reviews)
Avenida Getulio Vargas 52-S Centro, Chapecó, SC, 89802001 , Chapecó , BR
55-4933618888

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Good cleanliness
Great service
Excellent location
Comfortable rooms
Cons:
Limited amenities
Mixed reviews on value for money

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.5
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
5.7
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
8
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-22 16:11

Property Description

Discover the perfect blend of comfort and convenience at Hotel Bertaso in the heart of Chapecó.

Recreation & Relaxation
Stay active in our 24-hour fitness center, unwind on the terrace, or engage with friends in our vibrant arcade/game room. Our complimentary self-serve breakfast awaits to fuel your adventures from early mornings.

Dining Delights
Indulge in on-site dining with a range of options, including a full restaurant, café, and 24-hour room service. Enjoy complimentary evening receptions and quench your thirst at the bar/lounge for memorable moments.

Convenience & Connectivity
Our business center and free Wi-Fi will keep you connected during your stay. With multilingual staff ready to assist at the 24-hour front desk, your every need is catered to, whether for work or leisure.

Embrace the essence of Chapecó by booking your stay at Hotel Bertaso today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 24 reviews
Cleanliness: 8
Service: 8
Location: 8
Room Quality: 8
Amenities: 7.5
Value for Money: 5.7
Food and Beverage: 8
Overall Experience: 8
G
GALENO • couple • br
10
Ótima estadia
Pros:

Tudo

Cons:

Nada

2026-05-09 • via Nuitee
M
Maria Inês • family_with_children • br
9
Um ótimo custo benefício.
Pros:

Da localização. Bem central e de fácil acesso.

2026-05-07 • via Nuitee
D
Daiamini • couple • br
8
2026-05-07 • via Nuitee
A
Angela • solo_traveller • br
10
2026-05-06 • via Nuitee
V
Viviana Soledad • family_with_children • py
10
2026-05-06 • via Nuitee
R
Regiane • solo_traveller • br
10
2026-05-05 • via Nuitee
J
Jose Antonio • couple • br
9
Pros:

Localização, limpeza e atendiemnto

Cons:

nihil

2026-05-05 • via Nuitee
R
Regiane • couple • br
10
2026-05-05 • via Nuitee
A
Ana Paula • couple • br
9
Muito boa.
Pros:

Tudo ótimo. Quarto limpo, cama confortável, banheiro limpo, café da manhã maravilhoso.

Cons:

Wifi que não funcionou direito, e o ar condicionado também não estava resfriando muito.

2026-04-28 • via Nuitee
A
Alessandra • solo_traveller • br
9
Goste bastante!
Pros:

Gostei bastante do atendimento. A equipe é sensacional. Todos são muito gentis, prestativos e educados. A decoração do hotel é elegante, em madeira laqueada, com lustres enormes de cristal, como se fosse um prédio histórico, por dentro. O apartamento é confortável, espaçoso, assim como o banheiro. O café da manhã é farto e delicioso. O hotel é muito bem localizado para quem deseja estar no centro da cidade.

2026-04-22 • via Nuitee
J
joni • couple • br
10
excelente hotel
Pros:

de tudo

Cons:

não ha ponto negtivo

2026-04-21 • via Nuitee
E
Edenilson Bocca • solo_traveller • br
10
2026-04-20 • via Nuitee
C
Cauê • solo_traveller • br
9
Ótima localização, quarto confortável.
Pros:

Bom atendimento.

Cons:

Nada a declarar.

2026-04-20 • via Nuitee
R
Raiane juliara • couple • br
10
Pros:

Ótima atendimento, pessoal super prestativo e queridos, qualidade 10 e ótima localização

2026-04-20 • via Nuitee
G
Gislaine • couple • br
3
Decepcionante, não vale metade do que pagamos.
Pros:

Gostei da cama no geral, lençóis.

Cons:

Descarga não funcionava, café da manhã fraquíssimo, decepcionante! Informei que era comemoração do casamento, disseram que fariam algo especial e não tinha nada. Pedi mais shampoo, não levaram.

2026-04-15 • via Nuitee
P
Pedro Augusto • solo_traveller • br
10
2026-04-13 • via Nuitee
O
Osvaldo • solo_traveller • br
9
Pros:

Localização excelente. Boas acomodações. O café poderia ser melhor.

2026-04-11 • via Nuitee
B
Bruna • solo_traveller • br
10
Pros:

Localização excelente

Cons:

Colchão não é dos melhores.

2026-04-10 • via Nuitee
V
Vanessa • extended_group • br
9
2026-04-10 • via Nuitee
M
Mariana • solo_traveller • nl
8
2026-04-08 • via Nuitee