Hotel Bertaso

Hotels
9 (160 reviews)
Avenida Getúlio Dornelles Vargas, 52 S , Chapecó , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent and central location
Very attentive and friendly staff
Clean, comfortable rooms and good beds
Generous and tasty breakfast; good restaurant
Well‑located for city center access
Cons:
Occasional bathroom cleanliness issues and mold
Some guests reported poor breakfast experience
Wi‑Fi unreliable and some air conditioning problems
Isolated issues with fixtures (e.g., toilet flush) and mattress comfort
At least one guest felt the stay did not match the price paid

Categories

Cleanliness
8.5
Mostly praised (many reviews note 'quarto limpo', 'banheiro limpo'), but several mentions of bathroom issues and mold ('banheiro sujo', 'forro mofado') lower the score slightly.
Service
9.6
Very strong positive sentiment: numerous comments praise the staff and atendimento ('equipe sensacional', 'staff atencioso', menção ao Pedro), consistent reports of helpful and polite service.
Location
9.6
Consistently highlighted as excellent and very central ('localização excelente', 'bem central', 'super central'), clear strength across reviews.
Room Quality
8.8
Rooms described as comfortable and spacious with good beds and bathrooms in many reviews, but some guests mention mattress issues ('Colchão não é dos melhores') or specific fixture problems (e.g., descarga).
Amenities
8.4
Mixed feedback: restaurant praised and breakfast often highlighted, but some functional problems reported (Wi‑Fi unreliable, air conditioning not cooling well), reducing this score.
Value for Money
8.2
Mixed perceptions: several positive mentions of good cost‑benefit, but at least one strong complaint ('não vale metade do que pagamos') and disappointment around promised extras lowered perceived value.
Food and Beverage
9.2
Generally very positive: many reviewers call the breakfast 'maravilhoso', 'farto e delicioso' and recommend the restaurant; a few note the breakfast could be better or was weak in one report.
Overall Experience
9.7
Overall very positive sentiment and multiple 'Excelente'/'Ótima estadia' comments dominate, with isolated negative experiences that do not overturn the generally excellent impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:17

Property Description

Convenient Location:
Centrally located in Chapecó, Hotel Bertaso offers easy access to key attractions and transportation hubs, making it an ideal choice for both leisure and business travelers.

Comfortable Accommodations:
Featuring air-conditioned rooms with modern amenities like cable TV, minibar, and private bathrooms, Hotel Bertaso ensures a comfortable stay for guests. Upgrade to a suite for additional luxuries such as a living area and spa bath.

On-Site Facilities:
Enjoy the convenience of a fitness center, a restaurant serving daily buffet breakfast, and room service at Hotel Bertaso. Stay connected with free WiFi throughout the property and take advantage of private parking during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Bertaso? Book your stay now and make unforgettable memories in Chapecó!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 160 reviews
Cleanliness: 8.5
Service: 9.6
Location: 9.6
Room Quality: 8.8
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9.7
F
Fabiano • couple • br
9
Pros:

Hotel clássico, mas com cama bem confortável, blecaute eficiente, bons travesseiros e banheiro com kit de amenidades, sem aqueles xampus de litro.

2026-08-12 • via Nuitee
L
Lucas • couple • br
1
Pessima acústica(conseguíamos ouvir o que as pessoas do quarto ao lado conversavam, quarto embaixo do espaço do café da
2026-08-10 • via Nuitee
F
fernanda • extended_group • br
10
2026-08-10 • via Nuitee
J
John Fitzgerald • family_with_children • br
9
2026-08-08 • via Nuitee
A
Adi • couple • br
10
2026-08-03 • via Nuitee
E
Ednei Carlos • solo_traveller • br
10
2026-07-24 • via Nuitee
P
Paulo • solo_traveller • br
10
2026-07-20 • via Nuitee
Q
Queuciene • solo_traveller • br
10
Confortável
Pros:

Excelente

Cons:

Banheiro

2026-07-09 • via Nuitee
C
Carlos • solo_traveller • br
7
2026-07-05 • via Nuitee
M
Milena • couple • br
10
2026-07-04 • via Nuitee
A
Arthur • couple • br
10
2026-06-30 • via Nuitee
A
augusto • couple • br
10
2026-06-25 • via Nuitee
A
ALFREDO • solo_traveller • br
10
2026-06-22 • via Nuitee
J
Julian Gregory • solo_traveller • br
8
Bom hotel, menos o café da manhã
Pros:

Tamanho do quarto, chuveiro maravilhoso e atendimento dos funcionários.

Cons:

Café da manhã não chega a altura so hotel...digamos que bem abaixo do esperado....

2026-06-01 • via Nuitee
R
Rabello Costa • couple • br
10
2026-06-01 • via Nuitee
D
De Conto • solo_traveller • br
10
2026-05-29 • via Nuitee
J
Jovani • family_with_children • br
9
2026-05-24 • via Nuitee
W
Willian • solo_traveller • br
10
2026-05-22 • via Nuitee
D
Daniele • solo_traveller • br
9
2026-05-15 • via Nuitee
M
Marcelo • couple • br
10
Pros:

Gostei do atendimento
Da limpeza
Do restaurante

2026-05-14 • via Nuitee