Hotel Inigo

Hotels
ZEN Rooms
7.9 (29 reviews)
Rizal Street, Barangay 19 Cabangan, Albay , Legazpi , ph

Free
Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Car hire
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor breakfast availability
Staff performance at front desk

Categories

Cleanliness
6.61
Ants everywhere in the room; indicates a lack of proper cleanliness and maintenance.
Service
9.08
Staff were generally helpful and friendly, but the front desk service needs improvement.
Location
9.12
Location in downtown Legazpi was convenient, enhancing overall satisfaction.
Room Quality
7.07
Rooms were spacious, but issues with noise and lack of power restoration are concerning.
Amenities
8.1
Basic amenities were provided, but maintenance issues need addressing.
Value for Money
7.56
The experience and amenities are not on par with what one might expect for the price.
Food and Beverage
7.11
Breakfast options were lackluster and often unavailable.
Overall Experience
8.58
Overall experience is decent but hampered by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:57

Property Description

Discover the perfect blend of comfort and convenience at Hotel Inigo in Legazpi.

Exceptional Amenities
Unwind in our cozy accommodations featuring modern air-conditioned rooms, complete with flat-screen TVs and private bathrooms. Enjoy complimentary WiFi throughout the property, ensuring you stay connected during your visit.

Dining Delights
Savor delicious meals in our onsite restaurant or take advantage of our convenient room service. Whether it's a hearty breakfast or a late-night snack, we have you covered.

Prime Location
Just minutes away from iconic attractions like the Cagsawa Ruins and the breathtaking Mayon Volcano, Hotel Inigo positions you perfectly to explore the beauty of Bicol. With free private parking and a 24-hour front desk, your stay will be seamless and stress-free.

Don't miss out on your ideal getaway—book your stay at Hotel Inigo today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 29 reviews
Cleanliness: 6.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.58
H
Hanzel Joshua family_with_children ph
7
Pros:

The facility operates 24/7, is conveniently located next to the main highway, and the parking area is monitored by on-site security.

Cons:

Parking may be limited during high occupancy periods. We also noted that the bathroom in our room did not have a functioning hot water option for the shower.

2026-01-07 via Nuitee
E
Evelyn Antonnete couple ph
6
2026-01-03 via Nuitee
V
Vasquez family_with_children ph
10
2025-09-13 via Nuitee
N
Norman solo_traveller ph
5
The hotel has a lot of potential, but there are several areas that need improvement. First, while I appreciate the effo
Pros:

The room was spacious, the bed was comfortable, and they provided a duvet along with soft, down-like pillows—though I’m not sure if they were real down.

Cons:

1. Noise from the outside the room can be heard. The staff cleaning the other rooms can be heard talking loud.
2. The room they assigned to me doesn’t automatically restore power after interruptions. I had to call the front desk at 3 AM to ask them to send an engineer to fix it—because even the phone wasn’t working, as it’s connected to the power. It was such a hassle.
3 breakfast was so so.. unlike the other hotels that offer buffet breakfast

2025-07-24 via Nuitee
K
Kristina family_with_children ae
6
2025-07-01 via Nuitee
V
Vincent young couple us
3
Disappointed
Pros:

Location in downtown Legazpi was convenient. Food for breakfast was ok. The staff was generally helpful and friendly.

Cons:

1. First impressions are important and the first person that the hotel has being in contact with customers was the front door attendant who was completely uncaring and unfriendly. He didn't help open the door or even say Good morning or Hello. He was always on his smart phone texting or being online. This was a very poor image on the hotel.

2. The shower in the bathroom wasn't fully enclosed... The hotel needs to spend some money to enclose the shower. With no enclosure, the water leaks out of the shower onto the sink and toilet area,causing a big mess.

3. They have beef tapa advertised daily on their breakfast menu but never had it available

4. Their lobby, the first place a customer sees, was dark, and poorly decorated. Again, first impressions matter and this is another poor reflection on the hotel

2025-06-21 via Nuitee
K
Kristina review category business travellers ae
7
Was ok
Pros:

Location; accessible to where I should be. Staff are nice, helpful and accommodating.

Cons:

Ants everywhere in the room, AC so loud, 2nd time in the hotel, both rooms have vault but needed battery replacement; water/ shower has very low pressure. Hotel needs maintenance work and fumigation. There’s ants in my room all the time.

2025-06-13 via Nuitee
L
Lisa family with young children us
7
Enjoyed our stay
Pros:

Great location, great view of the volcano,

Cons:

Would be nice to have a couch, room was a bit musty

2025-03-15 via Nuitee
K
Khadija group ph
9
Superb
2025-03-10 via Nuitee
A
Antonio young couple us
10
Not bad
Pros:

Friendly people

Cons:

Small bed

2025-03-03 via Nuitee
A
Avelina group ph
7
Not much to say..We explore the outdoors instead.
Pros:

Location is find. But breakfast not so much they serve same menu every day ..They should serve local dish like dried fish etc

Cons:

Fried rice n tuyo..

2025-02-12 via Nuitee
J
Joermarie group us
8
We had a short stay but we were very satisfied with our experience.
2024-12-12 via Nuitee
V
Vanessa young couple ph
10
Exceptional
2024-12-07 via Nuitee
N
Neil young couple sg
8
The room is not sound proof
Cons:

The door in our room is loose even if lock shut. So we could here everything outside of our room. Guest passing by door shutting. So we could not get a proper nights sleep.

2024-10-21 via Nuitee
L
Lucky family with young children ph
7
Nice place to stay but needs to repair the telephone, airconditioning and wifi
Pros:

The place is clean and near the center like shopping malls , resto etc

2024-08-26 via Nuitee
A
Arvin family with young children ph
8
Highly recommended
Pros:

the location is easy to find, it was very central to where we needed to be. Room was very clean, quiet and spacious, and the beds are good.

Cons:

Please check your hot water shower mixer, water temperature is not constant.

2024-08-26 via Nuitee
R
Rey family with young children us
10
We had a great time
Pros:

Well, we got stranded in Manila during typhoon and we couldn’t get through anywhere.. flood everywhere
But Indigo Hotel made an exception for us until we made it
After 3 days that we supposed to stay.

Cons:

None

2024-07-29 via Nuitee
L
Llantero family with young children ie
10
Exceptional
2024-07-15 via Nuitee
L
Laude solo traveller ph
8
Very good
2024-07-04 via Nuitee
R
Rodin family with young children us
9
Superb
Pros:

If you can provide small refrigerator...or water heater with instant coffee rather than keurig coffee maker

Cons:

Need to have good noise insulation on windows..

2024-06-26 via Nuitee