Casa San Roque Valladolid

Hotels
8.9 (350 reviews)
Calle 41 No. 193-B entre 38 y 40 , Valladolid , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Welcoming staff
Clean facilities
Cons:
Limited breakfast options for early risers
Some room quality issues

Categories

Cleanliness
8.89
Generally noted as very clean in multiple reviews.
Service
9.36
Staff is frequently described as welcoming and helpful, enhancing the overall experience.
Location
9.2
Central location highlighted in several reviews for walkability and access to attractions.
Room Quality
8.65
Rooms are spacious and comfortable, though one review noted issues with a room lacking windows.
Amenities
8.58
Amenities are satisfactory, but there is mention of issues with the pool area being unwelcoming.
Value for Money
8.64
Standard quality for this hotel tier; good for the price based on location and cleanliness.
Food and Beverage
8.79
Breakfast is described as good, though some guests mentioned limited options for early departures.
Overall Experience
9.06
Overall sentiment is positive with strong recommendations from many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Central Location
Casa San Roque Valladolid is conveniently situated just 30 minutes from Chichen Itza International Airport, offering easy access for travelers. Nearby dining options and a coffee shop are within walking distance, ensuring guests have plenty of choices for meals and snacks.

Comfortable Accommodation
The air-conditioned rooms at Casa San Roque Valladolid are equipped with modern amenities such as a flat-screen TV and a private bathroom. Guests can enjoy free Wi-Fi access throughout the property, providing convenience and connectivity during their stay.

Convenient Facilities
With a 24-hour front desk, garden, and terrace, guests can relax and seek assistance whenever needed. The tour desk and luggage storage services add to the convenience, allowing visitors to explore the area with ease.

Book your stay at Casa San Roque Valladolid now for a memorable and hassle-free experience!

Important information:

Thank you for your preference.

As part of the hotel's policies, we remind guests that up to 2 children under 6 years old can stay free of charge (per room). This indicates that they are not included in the breakfast rate and, if you want to add breakfast for the child or children, this would have an extra cost.

Kind regards, Hotel Casa San Roque.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 350 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.2
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 9.06
M
Maya couple il
10
Excellent Location and Great Value for Money
Pros:

The hotel is perfectly located, just behind the city’s main square. Despite its central location, entering the property reveals a peaceful inner courtyard with a small pool, creating a quiet, almost rustic atmosphere. Parking is available in front of the hotel or at a close by parking lot - which is a great advantage.

The room was spacious, clean, and well-equipped with a variety of amenities. The renovated bathroom was modern and comfortable. Although we hadn’t booked breakfast in advance, we decided to have it, and it was both generous and tasty, served with a warm smile. Overall, the stay was pleasant and relaxing.

Cons:

We truly enjoyed our stay and liked the hotel very much. While it isn’t luxurious, it offers excellent value for money.

2026-03-06 via Nuitee
A
Anna family_with_children pl
9
Pros:

A cosy, clean hotel.
Very friendly English-speaking staff.
The hotel is very well located, right in the centre of town.
Guests are provided with parking, which requires a special card issued at reception.
Breakfasts are good and served at the specified time.
There is a choice of different types of scrambled eggs with toast, fruit, juice and coffee.

Cons:

These are not disadvantages, but things that may be important.
The pool is rather a small, pleasant pond that adds charm to the garden but is not suitable for swimming :) This is not a disadvantage, but it is certainly not an added value :)
Unfortunately, people with any dietary issues or restrictions do not have a breakfast option. Vegans and gluten-free individuals will not be able to eat their fill. This is not a disadvantage either, but it is worth keeping in mind :)
Unfortunately, the central location makes it difficult to find a place to stop closer to the entrance and unload luggage, as the street is busy.

2026-03-06 via Nuitee
C
Cynthia couple ch
1
Disappointing
Pros:

I think that the hotel misrepresented itself and I question all of the good reviews. Without a doubt, the worst hotel after traveling all over the Yucatán for almost a month. They don’t have their own parking, you have to drive for blocks to park it at Burger King, where the nasty guy there told us we couldn’t park there without a special parking ticket from the hotel, even though I showed him the receipt from the hotel. Had to go back to the hotel and then back to the nasty parking attendant again.
We had the superior king suite which was big, but not very charming. The bathroom floor was filthy with dirty footprints and hair plus a muddy shoe mark in the bathtub/jacuzzi. At that point I didn’t say anything. I could go on listing the atrocities, but I don’t have enough space.
Noisy, 4 useless balconies, a postage stamp of a garden and pool ….

Cons:

Just about everything was bad

2026-03-06 via Nuitee
P
Philippe couple es
9
Pros:

Prima locatie op 200m van centrum
Goed ontbijt geserveerd aan tafel met eitje naar keuze, toast, fruit, juice en koffie/thee
Kamer was ruim en rustige ligging aan het zwembad, wakker worden met het geluid van de vogels

Cons:

Badkamer kan wat opfrissing gebruiken, douchestraal was niet top

2026-03-06 via Nuitee
K
Kristina family_with_children se
8
2026-03-05 via Nuitee
M
Monica family_with_children de
10
El Hotel perfecto
Pros:

Es ist das 4 Mal, dass ich dieses Hotel besuche. Es ist perfekt! Es liegt perfekt direkt am Zócalo, es ist sehr sauber, die Dusche ist ein Traum und das Hotelteam äußerst freundlich! Ich empfehle es sehr!

2026-03-04 via Nuitee
M
Monica family_with_children de
10
Pros:

Es la cuarta vez que estoy aquí. Para mí, el mejor Hotel en Valladolid! Perfecto en todo! Muchas gracias.

2026-03-02 via Nuitee
P
Patrick family_with_children fr
8
Pros:

Bien placé personnel adorable

2026-03-02 via Nuitee
D
de Moissac solo_traveller ca
9
Excellent séjour dans logement abordable, tranquil et sécure.
Pros:

chambre tranquille, bien aménagée, eau chaude dans la douche. Possibilité du petit déjeuner. Personnel très agréable, toujours prêt à aider même avec des petites choses.

Cons:

Je sais que ce n'est pas la coutume au Mexique, mais d'avoir un réservoir d'eau pour remplir nos bouteilles d'eau plutôt que d'en utiliser une nouvelle à tous les jours

2026-03-02 via Nuitee
F
Franck couple fr
9
Bon establissement pour une étape à Valladolid
Pros:

L’accueil et la localisation de l’hotel. Le petit dej simple et bon

Cons:

La literie pourrait être ameliorée

2026-02-27 via Nuitee
J
Jan couple cz
10
Pros:

Všechno v naprostém pořádku, výborná lokalita v centru a přitom klid a pohoda👌🏻

2026-02-27 via Nuitee
Y
Ylleke family_with_children ee
10
Pros:

Breakfast was good, great location.

Cons:

-

2026-02-27 via Nuitee
P
piero antonio couple it
10
sicuramente raccomandabile
Pros:

Piccolo hotel a pochi passi dalla piazza principale, camere pulite e confortevoli, staff disponibile e prodigo di consigli per rendere piacevole il tuo soggiorno, colazione ottima. Sicuramente raccomandabile

Cons:

nulla

2026-02-24 via Nuitee
A
Annika couple se
8
2026-02-23 via Nuitee
Q
Quentin couple ca
9
2026-02-23 via Nuitee
A
Anne-Sophie family_with_children gb
9
2026-02-14 via Nuitee
R
Rolf couple nl
8
Top locatie!
Pros:

Top locatie! Praktisch naast het centrale park en op loopafstand van een leuke cenote. Prima uitvalsbasis voor het bezoeken van de regio. Attent personeel!

Cons:

Erg lawaaierig, gelegen aan een drukke straat. Onze kamer was ook nog boven de receptie en daar krijg je iedere conversatie letterlijk mee.

2026-02-13 via Nuitee
A
Amanda couple gb
9
Pleasant, easy going, comfortable, peaceful
Pros:

Convenient location, colonial vibes, wholesome breakfast

Cons:

No tea/coffee facilities in room

2026-02-12 via Nuitee
M
Margaret solo_traveller ie
9
Pros:

I had a great stay here. The location is fantastic, so close to everything. Yet still quiet, I had a room at the back near the pool. Breakfast simple but very good. Joel on reception was extremely helpful and good to talk to.

Cons:

Nothing. The pool is cold but so is every single one in Mexico so far.

2026-02-11 via Nuitee
W
wendy extended_group mx
9
Hermoso hotel boutique.
Pros:

El lugar. Esta hermoso este hotelito. A cuadra y media de la plaza principal. Los cuartos de buen tamaño. El baño grande. Un area muy linda de alberca. El desayunador lindo. Aqui mismo nos reservaron el tour a la ria lagartos, lo cual fue muy bueno porque allà manejan diferentes precios. Un chico en recepción (olvide su nombre) super servicial y amable. El dueño también muy amable.

Cons:

Que sólo hay huevos para desayunar y los mini shampoos y enjuagues son de plástico.

2026-02-10 via Nuitee