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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location
Casa San Roque Valladolid is conveniently situated just 30 minutes from Chichen Itza International Airport, offering easy access for travelers. Nearby dining options and a coffee shop are within walking distance, ensuring guests have plenty of choices for meals and snacks.
Comfortable Accommodation
The air-conditioned rooms at Casa San Roque Valladolid are equipped with modern amenities such as a flat-screen TV and a private bathroom. Guests can enjoy free Wi-Fi access throughout the property, providing convenience and connectivity during their stay.
Convenient Facilities
With a 24-hour front desk, garden, and terrace, guests can relax and seek assistance whenever needed. The tour desk and luggage storage services add to the convenience, allowing visitors to explore the area with ease.
Book your stay at Casa San Roque Valladolid now for a memorable and hassle-free experience!
Thank you for your preference.
As part of the hotel's policies, we remind guests that up to 2 children under 6 years old can stay free of charge (per room). This indicates that they are not included in the breakfast rate and, if you want to add breakfast for the child or children, this would have an extra cost.
Kind regards, Hotel Casa San Roque.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Loved the pool, room size, balcony and good shower
Good value for money
Lovely decor and architecture
Would have been nice to have tea and coffee facilities in the room
Lekkere zwembad
Vriendelijk personeel
Locatie
Zwembad was niet schoon
Ontbijt was beperkt
Kamer was iets te minimalistisch ingericht, geen stoelen en niet eens een waterkoker
Localisation au calme mais très central. Personnel très sympathique. Chambres spacieuses et lits confortables.
Les petits déjeuners étaient très bons et complet. Néanmoins on appréciait que d’autres boissons chaudes soient proposés à la place du café filtre ( thé, tisanes…)
L'établissement, la chambre et Le petit déjeuner
Rien
The staff and the location
No flexibility at breakfast, I asked for sparkling water and I had to pay an extra.
Casa San Roque è un boutique hotel, per cui non ci si può aspettare la grandezza e i servizi di un hotel di una grande catena. Ma tutto quello che non c'è come grandezza è ampiamente compensato dai dettagli, dallo staff super attento, dalla location (a pochi metri dalla piazza centrale di Valladolid). La colazione, sempre ottima, decisa la sera prima e preparata come in casa. Niente croissant prefabbricati, ma colazioni veramente messicane come uno si aspetta e cerca. La piscina, bona per rinfrescarsi e per prendere una bibita seduti comodamente su una sdraio. Non è per allenarsi alle olimpiadi ma non era quello il suo scopo, evidentemente. Camera abbastanza grande, con un ottimo frigorifero e una TV di 42". Tutto ha funzionato alla perfezione. Il proprietario, sempre presente, ci ha aiutato in molte cose e ci ha dato anche molti consigli utili.
Sinceramente direi: "niente". Se uno cerca un boutique hotel, vuol dire che rifugge dalle grandi catene alberghiere un po' anonime. Sarebbe stato un pochino meglio se ci fosse stato l'ascensore per andare al piano superiore, ma, data la struttura e l'architettura della casa (antica), vedo difficile che questo si possa realizzare
Lo que más nos gustó del hotel casa san Roque fue su ubicación, la amabilidad de los recepcionistas, las habitaciones son grandes y limpias. El hotel es muy bonito tiene un patio interior con piscina, ideal para relajarte un poco después de estar todo el día visitando lugares.
Staff gentilissimo, colazione parte calda super
L'emplacement très central, le personnel très attentionné, la piscine, bon petit déjeuner
La ubicación, la zona de piscina, la habitación
Nada
Wonderful architecture and atmosphere, very quiet, although right at the city center. Staff was very nice, even offered us an umbrella for the rain.
It’s a lovely place, right next to the main square. The pool area is intimate but very nice. Breakfast its ok.
Très proche du centre les bouteilles d eau offertes hotel un peu cher pour les équipements
La piscine est vraiment petite elle ne devrait pas être mentionnée comme piscine. Déception
La struttura, la posizione a pochi passi dalla piazza principale, la gentilezza del personale.
Assolutamente consigliato
Un solo piccolo commento: il getto della doccia era molto debole
Très bel hôtel situé idéalement, petit déjeuner parfait et personnel charmant.
La musique à 7 h du matin qui je pense vient du voisinage.
Ubicación, vegetación y pequeña piscina, habitación espaciosa, escuchar los pájaros por la mañana, desayuno, personal amable
Ducha con falta de fuerza y no tener aparcamiento propio
Hôtel bien situé et calme. Chambre spacieuse. Piscine bien agréable après une journée de visite.
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