Comfort Inn & Suites Gap Amish Country

Hotels
•
Comfort
8.4 (458 reviews)
812 Route 41 , Gap , US
+1 223-763-5091

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful front desk staff
Comfortable king bed and good shower
Convenient location
Included breakfast and swimming pool
Cleanliness noted by several guests
Good pricing/value for many guests
Cons:
Reports of mold (black/pink) and stains/dust in rooms
Traffic noise and early-morning truck brakes
Plumbing backup and occasional AC failure
Understaffed/front desk overworked and booking error
Limited breakfast options for special diets
Towel supply issues during some stays

Categories

Cleanliness
7.2
Mixed comments: several guests said the hotel was 'very clean', but multiple reports of black/pink mold in showers, old stains on rugs, dusty areas and a dirty toilet bowl indicate notable cleanliness issues.
Service
9.3
Consistently praised staff: front desk described as friendly, welcoming and 'amazing' with multiple guests saying staff made the stay exceptional, though some comments noted the desk was understaffed/overworked at times.
Location
8.3
Convenient and easy to get around according to guests, but several mentions of significant traffic noise (truck/Jake brakes early morning) and a restrictive exit turn at the road reduce the score.
Room Quality
7.6
Positive notes on comfortable king bed, good shower and room layout, but problems reported include AC failure, plumbing backup, stains on carpet, dust and lack of grab rails/walk-in shower for accessibility.
Amenities
8.6
Guests appreciated included breakfast, a swimming pool and an inviting lobby; however some maintenance issues around the property and limited breakfast variety for special diets were noted.
Value for Money
8.7
Multiple mentions of great pricing and willingness to return; one significant service failure (overbooking with no timely compensation) lowered perceived value for a few guests, but overall guests found pricing fair.
Food and Beverage
7.9
Breakfast described as tasty by some and appreciated as included, but selection was minimal for diabetics and some guests disliked specific items (egg sliders) or wanted more traditional options (scrambled eggs).
Overall Experience
9.6
Overall sentiment leans positive primarily due to strong, helpful staff and convenient location; cleanliness and some maintenance/operations issues reduced satisfaction for some, but many guests said they'd stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Modern Amenities

Comfort Inn & Suites in Gap offers a convenient stay with an indoor pool, fitness centre, and free WiFi. The property boasts express check-in, family rooms, and a sun terrace for guests to enjoy.

Comfortable Accommodations

Each unit at the hotel is equipped with air conditioning, a flat-screen TV, and a coffee machine. Guests can start their day with a buffet breakfast and relax in the shared lounge area.

Business and Leisure Facilities

With a 24-hour front desk, business centre, and vending machines for snacks, Comfort Inn & Suites ensures a comfortable stay for both business and leisure travelers. Book now for a relaxing getaway near Lancaster's top attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 458 reviews
Cleanliness: 7.2
Service: 9.3
Location: 8.3
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 7.9
Overall Experience: 9.6
A
Alexis • couple • us
8
2026-11-07 • via Nuitee
L
LaVerne • couple • us
10
Upon arrival, our receptionist was very professional and accommodating. Our room was very clean. I would recommend this
Pros:

The property was very clean and a nice area

Cons:

I liked everything about the property

2026-11-05 • via Nuitee
T
Tammy • couple • us
9
2026-11-01 • via Nuitee
B
Brion • couple • us
10
Pros:

We enjoyed the breakfast offerings, and they were tasty.
The king bed was very comfortable.
The shower was great, after a long day's travel, with a strong flow of hot water.
Checkl-in and check-out were simple and smoothe.

2026-10-21 • via Nuitee
D
Dena • extended_group • us
7
Nice stay
Pros:

Staff was friendly

Cons:

I felt like front office staff was overworked, very nice though

2026-10-18 • via Nuitee
A
Anthony • solo_traveller • us
8
2026-10-18 • via Nuitee
R
Raymond • couple • us
10
Wife had recent surgery, just wanted a break from home as that area is a nice get away .
Pros:

Haved stayed there numerous times, like layout of room plus large counter in bathroom for wife. Room was clean little noisy with all the vehicles traveling so close was mention by other quests to me. Not a big deal. The woman that did worked the desk and did breakfast was very kind and didn't force quests out right at 9:30 which was nice.

Cons:

Would have liked scrambled eggs for breakfast like they do at other comfort inn 's. Wife and I did not care for egg sliders. Are our age 79, would prefer a walk in shower or handrails in bathroom.

2026-10-17 • via Nuitee
D
Daniel • extended_group • us
6
Little more attention to detail and this could be a very nice place, except for traffic noise.
Pros:

Breakfast was ok, very minimal selection for a diabetic. Lobby appearance was inviting.

Cons:

Asked for first floor, didn’t happen. Made reservations way in advance. The location is very noisy with traffic, Jake brakes start about 4-4:30. am. When leaving the hotel only allowed right turn on a two lane road.🤷🏻‍♂️🤷🏻‍♂️. Staff we spoke to didn’t speak English well enough to exchange towels only and no room service needed. Black mold in shower, room 233. Dirty toilet bowl.

2026-10-16 • via Nuitee
R
Roger • family_with_children • us
10
2026-10-16 • via Nuitee
K
Kevin • family_with_children • us
8
2026-10-15 • via Nuitee
C
Cynthia • extended_group • us
9
2026-10-15 • via Nuitee
C
cole • couple • us
6
2026-10-12 • via Nuitee
K
Kelly and Richard • extended_group • us
7
Pros:

The staff

Cons:

My air conditioner was not working

2026-10-10 • via Nuitee
K
Kelly • couple • us
8
If you’re looking for a convenient place to stay with friendly and outgoing staff at the front desk, this place is for y
Pros:

The front desk staff were amazing and if not for them the scores for the hotel would not be as high. The hotel is conveniently located and easy to get around to different places. We have stayed here several times and would stay again.

Cons:

There are some maintenance things around the property that need to be addressed. For instance there is an issue with the plumbing and it backed up while we were there.

2026-09-15 • via Nuitee
S
Sherry • couple • us
5
2026-09-13 • via Nuitee
L
Lorraine • extended_group • us
10
2026-09-10 • via Nuitee
L
Lu Ella • extended_group • us
10
2026-09-09 • via Nuitee
M
Mary • solo_traveller • us
10
Excellent.
Pros:

Very clean, quite, close to where I needed to go, Sight and sound
Friendly staff.
It had what I wanted at my stay.
Swimming pool.
Breakfast included.

Cons:

My stay to short.

2026-08-31 • via Nuitee
C
Charles • extended_group • us
1
Disappointed
Cons:

When we arrived to check in our room had been booked by someone else who extended their stay. The person on duty could only offer us a single bed room or my money back. It was late and without a prospect for another room in the area we took the single bed room. One if my three companions had to sleep on the chair.There was no offer of a reduction on my previous paid booking. The desk person had texted their manager about some compensation for the mistake but no one ever contacted me. I felt that they could have done more for me. This is too bad as the location was very convenient to the event i attend yearly

2026-08-22 • via Nuitee
E
eli • family_with_children • us
7
Great pricing and staff when they’re available.
Pros:

Clean and staff were quite nice

Cons:

There weren’t enough desk managers.
Also there was homeless person in the lobby.

2026-08-17 • via Nuitee