Extended Stay

Hotels
Independent
4.4 (153 reviews)
6950 Pensacola Blvd., Pensacola, Florida, 32505 , Pensacola , US

Pets allowed

Facilities

Free WiFi
Golfing nearby
Front desk (limited hours)
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking

Review Highlights

Pros:
Great customer service
Good experience for some guests
Cons:
Dirty rooms
No responsive staff
Overbooked situation

Categories

Cleanliness
2.54
Multiple reviews highlighted poor cleanliness, including roaches and mold.
Service
3.51
Reviews indicated inadequate service; staff was unresponsive and unhelpful.
Location
5.55
Location seems convenient, but overshadowed by poor overall experience.
Room Quality
2.5
Rooms described as dirty, loud, and poorly maintained.
Amenities
4.53
No amenities mentioned; assumed standard for a low-budget hotel.
Value for Money
6.49
Cheap stay mentioned, but overall experience did not meet expectations.
Food and Beverage
4.54
Food and beverage not specifically mentioned; assumed standard quality.
Overall Experience
5.51
Overall experience heavily negative due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Welcome to Extended Stay in Pensacola, where comfort meets convenience.

Spacious Accommodations
Enjoy our cozy guestrooms equipped with kitchenettes, full-sized refrigerators, and stovetops—perfect for preparing meals as you unwind after a day of exploring.

Modern Amenities
Stay connected with complimentary Wi-Fi and enjoy our laundry facilities for added convenience. Our onsite vending machine offers quick snacks while you relax and recharge.

Prime Location
Located just moments from popular attractions like Splash City Adventures and Marcus Pointe Golf Club, you'll find endless entertainment and dining options right at your doorstep.

Book your unforgettable stay at Extended Stay Pensacola today and experience home-like comfort while exploring all the beauty the area has to offer!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

4.4
Based on 153 reviews
Cleanliness: 2.54
Service: 3.51
Location: 5.55
Room Quality: 2.5
Amenities: 4.53
Value for Money: 6.49
Food and Beverage: 4.54
Overall Experience: 5.51
K
Krista
2
Pros:

Had no idea that you had to check in before 10 pm. Called the number listed on the door with no response. Was not able to check in :/ Guests in the parking lot advised that I leave for my saftey as a female traveling alone.

2025-10-12 via Nuitee
J
Juan
2
Pros:

Never made it in the door. There was a crazy guy screaming at the entrance. Cops even showed up!! Also parking is tight if you have a large vehicle or is towing a trailer barely made a uturn trying to get as far away i could from that place.

2025-10-10 via Nuitee
S
Stephanie pet
2
Pros:

The manager was so ignorant she told customers lies and she just acted gangster as if she could insult paying customers! I've never seen anything like it!

2025-10-10 via Nuitee
S
Stephanie
4
Pros:

It took 5 days to get stove top knobs to cook. The microwave caught fire the 2nd night, there was an all that went off at 2 am sounded like fire drill alarm, a main water pipe burst and a room flooded 2 doors down but I have to say Gene the maintenance man handled it very well! He also didn't sleep like 2 days of cleanup after! The manager was non communication and even worse the Zoe ,white co front desk or something, threatened that if I didn't get out of the room, she would call the law and Gene will throw everything outside and I'll have to wait outside in the heat he'd know I had to arrange a ride. The day I first arrived, those 2 said come probably at 3 may be ok now on the phone.I called ahead explaining 8 had a dog and needed a room promptly. Get there and they say oh it be 5 or 6. Then the manager explained that they have tenents that stay long term and very few rooms. So it takes longer for the cleaning. So I ask, ok if we come back at 6 it's a surf thing. Meanwhile my dog, my daughter and I are at Wendy's killing time. We go to a coffee shop, we kill time. Dog driving us crazy couped in the car. Go back at 6, those 2 walked out the door the man says oh ya they won't have it ready until 8pm! I say Hey?? Girls..help now he's saying 8! The white one turns back and tells him to pug me in127. I go to it it was dirty, towel moped the floor, the beds had the linen on top I had to make the beds, wipe down the counters. Thank God they put toilet paper, but after that 1st

2025-10-08 via Nuitee
M
Marcos
2
Pros:

Bed bugs please do not stay it’s unsafe stayed there it’s nasty beds are dirty bed sheets where wet

2025-10-06 via Nuitee
R
Raymon
2
Pros:

I reserved a non-smoking room, but upon arrival I was immediately disappointed. The front desk clerk was extremely rude, demanding my ID and telling me to “go check the room” with no professionalism at all. When I entered the first room, I was hit with a strong stench of smoke even though I specifically requested non-smoking.

When I finally reached the room assigned to me, the door looked like it had been forced open. The door frame was so loose that it felt unsafe, as if anyone could just push it in. Inside the room, I found cigarette butts on the floor and overall it was the dirtiest hotel room I’ve ever seen.

When I brought these issues to the front desk, instead of offering help, the clerk yelled at me and told me to leave if I wasn’t happy. I politely asked for a refund, but he rudely said that since I had paid by card it was “too late” and only if I had paid cash would it be possible. When I asked to speak to a manager, he brushed me off and told me again to just leave.

I contacted Expedia for help, and even they confirmed that the hotel was rude and uncooperative.

Overall, this Comfort Inn was unsafe, unsanitary, and completely unprofessional. I would never stay here again and strongly advise others to avoid it.

2025-10-05 via Nuitee
M
Missy
6
Pros:

It was ok

2025-10-04 via Nuitee
J
Jessica family
2
Pros:

Booked the room , got there and the person at the front desk just got through smoking weed so he really didn't know what was going on all right so we got it we booked our hotel room left to go get something to eat came back there were people walking down the hall smoking weed one guy was standing at the end of the hall with a knife get in our room and there is bugs flying around everywhere one flew in my mouth one flew in my eye I couldn't even take my food out because the bugs were everywhere I do not recommend this property this property needs to be shut down and condemned because all the riff Raff I did not feel safe it was just a horrible experience and very disgusting do not waste your money booking this hotel you will be disappointed and you will be scared for your life

2025-09-30 via Nuitee
Z
Zeric
2
Pros:

Very disgusting roach, infested, poor communication

2025-09-21 via Nuitee
J
Julie
2
Shady place
Pros:

They did not honor the prices posted on the website for pets and he tried to charge me 5x the amount. Then told me he cancelled my stay and emailed hotels.com. I called and they had no clue what I was talking about. Hotels.com got me my refund If I would have listened to the desk clerk I would have lost my money as a no show. Shady place

2025-09-17 via Nuitee
M
Margie
2
No staff responded to posted check in
Pros:

Was not able to check in. No one at desk. No one answered the phone. Teenage boy kept going inside to talk to someone and kept telling us there were no rooms available. No employees ever answered the phone or came out to talk to me. Had to stay somewhere else.

2025-09-06 via Nuitee
A
ales
2
Pros:

Terrible, dirty, loud place.

2025-09-04 via Nuitee
K
Kay partner
2
Pros:

Worst room we’ve never stayed in! The from desk help is hateful but I guess if you are homeless they can hook you up!??

2025-09-01 via Nuitee
J
Jeremy family
10
Pros:

Great and very excellent customer service

2025-08-23 via Nuitee
K
Kevin
10
Pros:

Very great experience

2025-08-22 via Nuitee
S
Santiago
2
Pros:

Lots roaches ,mold ,stench

2025-08-20 via Nuitee
D
DENNIS
4
Pros:

Htel was in poor condition. No one would answer calls when away from desk. No cleaning service during entire stay. No one avaiabvble for checkout.
Cheap stay though.

2025-08-18 via Nuitee
R
Robert
2
Bad condition
Pros:

Hotel is a dump

2025-08-16 via Nuitee
J
Jonathan
10
Pros:

Good

2025-08-11 via Nuitee
J
JOSEPH
2
Pros:

Place was dirty, front desk was sleeping, and then my room that I booked was already booked out to someone else.

2025-07-27 via Nuitee