Waterfront Hotel Downtown Burlington

Hotels
8 (3460 reviews)
2020 Lakeshore Road , Burlington , CA
+1 905-681-5400

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Great service
Cons:
Cleanliness issues
Hidden fees and poor room conditions

Categories

Cleanliness
6.39
Multiple reviews mention filthy rooms and run down conditions, which negatively affected the perceived cleanliness.
Service
9.36
Many reviews highlighted excellent staff and positive customer service experiences.
Location
9.4
Consistently cited as excellent, with a perfect location for various activities.
Room Quality
7.35
Some reviews noted rooms were run down and issues with cleanliness, impacting the room quality.
Amenities
7.38
The pool and gym were mentioned negatively, with equipment not working and the pool being cold.
Value for Money
8.34
Decent value noted by some but countered by mentions of high costs for the quality of the stay.
Food and Beverage
7.39
Mixed reviews on breakfast quality and options, indicating room for improvement.
Overall Experience
8.36
Overall a decent experience but marred by some serious issues highlighted in negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:37

Property Description

Prime Location near Spencer Smith Park and Waterfront Trail
Experience the perfect blend of convenience and relaxation at our Burlington hotel located steps away from Spencer Smith Park and the scenic Waterfront Trail.

Comfortable Rooms with Scenic Views
Unwind in our cozy guest rooms equipped with cable TV, coffee makers, and some offering stunning views of Spencer Smith Park.

Delicious Breakfast and Leisure Amenities
Start your day with a scrumptious breakfast buffet and enjoy our on-site pool, restaurant, and fitness center for a rejuvenating stay.

Book now to discover the charm of Burlington at Waterfront Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8
Based on 3460 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
H
Hélène • extended_group • ca
9
Pros:

Le service,l'accueil, la propriété.

Cons:

Le stationnement est payant.

2026-10-17 • via Nuitee
Q
Quirine • solo_traveller • nl
10
2026-10-17 • via Nuitee
S
Stéphane • couple • ca
5
Bien on n’a fait ce qu’on avait à faire
Pros:

L’emplacement

Cons:

Stationnement, les tapis ,

2026-10-15 • via Nuitee
C
Caroline • couple • gb
7
Average but the staff are amazing
Pros:

Location

Cons:

Peeling wallpaper and needed a general deep clean

2026-10-15 • via Nuitee
R
Ron • couple • ca
10
Friendly staff and helpfull
Pros:

Breakfast was great

Cons:

A few more tabels

2026-10-12 • via Nuitee
M
Marius • extended_group • ch
7
Cons:

Nicht genügend Platz zum Frühstücken.
Sieht sehr provisorisch aus.

2026-10-12 • via Nuitee
I
IURII • couple • ru
6
2026-10-11 • via Nuitee
C
Carl • couple • ca
7
It was nice but not exceptional
Pros:

amazing location

Cons:

Everything was just a bit shabby and we had to pay extra for parking

2026-10-10 • via Nuitee
H
Hallie • couple • us
1
Pros:

We intended to book a room in Burlington USA!
Need assistance

2026-10-09 • via Nuitee
B
Brenda • couple • ca
10
Staff were excellent. Complimentary breakfast was good. The hotel is very clean and in a great location
Pros:

Where it’s located on the water. Beautiful

Cons:

Parking .. because it’s open to the public it’s hard for patrons of the hotel to get a spot. They have a second parking lot but it’s not ideal I’d rather park on the property

2026-10-08 • via Nuitee
C
Christophe • couple • fr
7
Prendre son petit déjeuner en ville
Pros:

Emplacement en centre-ville et près de l’eau

Cons:

Honte au petit déjeuner ! Il est servi dans le hall d’entrée avec 5 tables pour 50 chambres !! En plus il est pas bon.

2026-10-08 • via Nuitee
D
Dr Karim • couple • ca
10
2026-09-19 • via Nuitee
P
Peter • solo_traveller • ca
10
2026-09-19 • via Nuitee
J
Joanne • couple • ca
9
Very good lakeside hotel with easy GO train access to Toronto.
Pros:

Proximity to downtown restaurants, walks along the lake, easy bus access to Burlington GO station to get to Toronto.

Cons:

Good breakfast given that it's included in the price, but more seating would be better.

2026-09-18 • via Nuitee
J
James • solo_traveller • ca
7
Great location , could use some updating
Pros:

Great location and a reasonable price.

Cons:

The bed was worn out and the breakfast pedestrian at best.

2026-09-18 • via Nuitee
E
Elaine • solo_traveller • ca
8
Pros:

The location. Next to waterfront with beautiful view and water access. Also, close to Village Square with has many restaurants.

Cons:

The guestroom for people with diabilties did not have supports on both sides of the toilet.
A few of the facilities were not working ie hot tub.
Morning breakfast area is in an odd space ie near conference room doors. Morning breakfast needs to have normal egg choices like scrambled eggs and fried eggs.

2026-09-17 • via Nuitee
C
Christelle • solo_traveller • fr
8
2026-09-17 • via Nuitee
H
harleen • couple • ca
7
2026-09-16 • via Nuitee
D
David • couple • gb
10
Amazing stay this was our 2nd time
Pros:

Location was superb

Cons:

Car parking

2026-09-15 • via Nuitee
B
Bader • couple • om
10
A breathtaking waterfront view.
Pros:

An exceptional location overlooking the beautiful Spencer Smith Park promenade, one of Burlington’s most stunning and iconic waterfront destinations. The breathtaking lake views, vibrant atmosphere, and picturesque surroundings make it a truly remarkable place and one of the absolute highlights of Burlington.

Cons:

The garden view did not meet expectations. The dense trees block a large part of the scenery, making the view feel less open and enjoyable than it appears in the photos.

2026-09-15 • via Nuitee