Ortaköy Hotel

Hotels
Sağlık Sokak No 1 , Istanbul , tr

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Loud music from clubs
Operational issues with amenities

Categories

Cleanliness
7.3
Issues mentioned regarding hot water and general discomfort.
Service
9.3
Friendly and helpful receptionists, although limited resolution of issues.
Location
7.3
Adjacent noise from clubs made for a disruptive stay.
Room Quality
8.3
Spacious rooms but marred by noise issues.
Amenities
7.8
Promised lounge/bar not operational.
Value for Money
8.8
Standard pricing but not reflective of comfort due to noise.
Food and Beverage
8.3
The restaurant was not operational.
Overall Experience
8.5
Time spent was positive but overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:01

Property Description

City Views and Convenience
Located in Istanbul with stunning city views, Ortaköy Hotel is a gem just a few kilometers away from major landmarks like Dolmabahce Palace and Taksim Square. Perfect for sightseeing enthusiasts!

Modern Comforts and Amenities
Enjoy a comfortable stay in our guest rooms equipped with air conditioning, flat-screen TV, and free WiFi. Some units even boast balconies for a touch of luxury. Plus, benefit from services like a 24-hour front desk and airport transfers.

Nearby Attractions and Accessibility
With key attractions like Dolmabahce Clock Tower and Istanbul Congress Center within a few kilometers, exploring Istanbul is a breeze from Ortaköy Hotel. Book now and experience the convenience firsthand!

Important information:

Please inform Ortaköy Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 7.3
Service: 9.3
Location: 7.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.5
M
mark
4
Pros:

No AC for 1 day, no hot water for 1 day, promised lounge/bar not open, and adjacent clubs played extremely loud music that made my room vibrate until 3 AM. And at checkout when I asked for a modest discount because of all these problems, the nice clerk said the owner never gave any consideration to such requests. Everything else was good though. 🙄

2025-09-01 via Nuitee
C
Charlotte review category business travellers gb
2
Do not stay here if you want to sleep
Cons:

This hotel says it's attached to a restaurant which isnt open and doesn't operate. It is actually adjacent to a bar and club, where the music is so loud and actually gets much louder at 1am all the way through the early hours of the morning, it vibrates the whole room. The windows are thin and don't shut out any noise. ear plugs wont even help. It was the worst hotel I have ever stayed in. Do not stay here if you want to get any sleep.

2025-07-29 via Nuitee
N
Nita with friends xk
10
Exceptional
2025-07-27 via Nuitee
A
Ahmed young couple ae
7
Good
2025-07-25 via Nuitee
B
Bela solo traveller ru
10
Exceptional
Pros:

Everything was great ! I loved the place . The neighborhood. All receptionists guys are so friendly and helpful

Cons:

Everything clear and tidy

2025-07-20 via Nuitee
B
Bela young couple ru
10
Exceptional
Pros:

Cute hotel . Nice and spacious rooms . But the most I loved the pillows 😁🙈.

Cons:

I liked absolutely everything

2025-07-20 via Nuitee
F
Federico review category business travellers it
8
Very good
2025-06-28 via Nuitee
G
Giorgi family with young children ge
9
Superb
2025-06-27 via Nuitee
A
Anonymous with friends il
4
Disappointing
Pros:

The staff was nice and the location was good and the hotel interior was beautiful

Cons:

There was no wifi, no breakfast and it wasnt super clean

2025-06-23 via Nuitee
G
Gary young couple gb
9
Great stay , good location. friendly small team
Pros:

location was great

Cons:

pity the cafe wasn’t open , however there is plenty near by

2025-06-16 via Nuitee
B
Babek review category business travellers gb
2
Very poor quality and location.
Pros:

It was not far from the location we needed for our trip.

There are nice places nearby and across the road.

Cons:

We didn’t have a wi-fi for the whole time of the stay. As much as receptionists tried to convince us that it’s temporary and someone will come to fix it - we felt like they never have a WiFi.

Additionally, it’s next to the club which is absolutely insane because music continued until 04:00. They claim that if you call receptionist all the time, then they can “go and speak to the club”, but that’s an absolute lie. Nothing changed even when we complained.

Avoid unless you really need to stay here.

2025-06-10 via Nuitee
A
Ana young couple ch
4
Nice location and nice staff, everything else is terrible.
Pros:

The location is perfect if you want to stay next to the bosphorus.

Cons:

The hotel is extremely dirty. You can see insects flying in the reception desk all the time. The furnitures of the rooms are covered with dust. During night time prepare yourself to fall asleep around 2:30 am because the nightlife clubs next to the hotel make it impossible to fall asleep.

2025-06-09 via Nuitee
T
Tasneem group ke
5
Has potential to be a great place!
Pros:

Ortakoy Hotel is a little GEM,that just needs more Love and Care by the owners/management.
It has great potential as you get "palace style" rooms at excellent value.
The bathrooms are nice and showers excellent
Big Shout out to Mr. Furkan at the reception who was very helpful. He was running the entire show alone... He explained that it was because of Bayram Kurban, Eid ul Adha holidays that they were short on staff.....

Cons:

The Discotheque next door which runs exasperating music till 3-4am. And although the hotel has double windows, the rooms on right corner are facing the club and music finds it way in...
Limited access for vehicles drop off
Poor housekeeping (which will lead to fast degradation of the rooms)
No restaurant/ breakfast
Air-Condition in the rooms is centrally controlled and temperatures are not comfortable. Quite warm

2025-06-07 via Nuitee
A
Abdulaziz young couple sa
8
Very good
Pros:

Staff and location is amazing and the building is like a Roman building form inside..

Cons:

No breakfast

2025-06-05 via Nuitee
S
Shirin young couple no
10
Lovely stay in a great location
Pros:

The hotel was clean, quiet, and beautifully decorated. The location was perfect — very close to the sea and many restaurants and cafes. The staff were kind and helpful, and the room was comfortable and cozy. We really enjoyed our stay.

Cons:

Nothing major

2025-06-04 via Nuitee
F
Fatma solo traveller us
10
Exceptional
Pros:

Location, clean, Amazing staff (Tugil and Aisha)

Cons:

-

2025-05-30 via Nuitee
A
Al young couple sa
8
Very good
2025-05-28 via Nuitee
L
Lorraine family with young children ca
10
Supper spot.
Pros:

Great location and it was very quiet.

Cons:

Loved it.

2025-05-22 via Nuitee
N
Nour solo traveller ae
10
Exceptional
Pros:

,Great location, friendly stafft the interior decoration is wonderful

2025-05-21 via Nuitee
K
Kamini young couple jo
7
Good
Pros:

Location

Cons:

The reception looked like an old office.

2025-05-20 via Nuitee