Diamond Hotel Philippines

Hotels
8.6 (974 reviews)
Dr. J. Quintos cor. Roxas Blvd Malate , Manila , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Polite staff
Cons:
Dirty carpets
Poor food quality

Categories

Cleanliness
7.16
Multiple mentions of dirty carpets and unpleasant smells in corridors.
Service
9.63
Highlighted as polite and helpful, although with some delays noted.
Location
9.17
Excellent location as mentioned in multiple reviews.
Room Quality
9.12
Rooms were generally described as clean and comfortable.
Amenities
9.35
Amenities were appreciated despite some drawbacks.
Value for Money
8.11
Concerns over pricing with respect to the quality of food and service.
Food and Beverage
7.16
Consistent negative feedback on food quality.
Overall Experience
9.13
Despite several issues, some aspects of the stay were enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:04

Property Description

Spectacular Amenities

The 5-star Diamond Hotel Philippines, located along Manila Bay, offers a stunning free-form pool, tennis courts, and a spa with reflexology treatments. Guests can indulge in luxurious massages and body treatments at the spa or unwind at the outdoor spa pool.

Elegant Accommodations

The air-conditioned rooms at Diamond Hotel are spacious and bright, featuring large windows, cable TV, a minibar, and a comfortable seating area. Selected rooms provide breathtaking views of the bay, ensuring a memorable stay for guests.

Culinary Delights

Experience a culinary journey at Diamond Hotel with the award-winning Yurakuen Japanese Restaurant serving delicate Japanese dishes amidst tropical garden views. Corniche Restaurant offers an international menu, and the Sky Lounge Music Bar provides a variety of beverages to enjoy. Room service is also available for guests' convenience.

Book now to experience luxury and elegance at Diamond Hotel Philippines!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that credit card holder must be present upon check-in for card verification.

Please inform the property immediately if your booked using a debit card.

Please note that guests enjoy 10 hours of internet usage (per room) free of charge daily.

Please note that children ages 7-12 years old will be subject to 50% additional charge for the breakfast which will be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 974 reviews
Cleanliness: 7.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.35
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 9.13
C
Christine Marie • family_with_children • qa
8
2026-03-07 • via Nuitee
C
Cyrille • solo_traveller • fr
9
2026-03-06 • via Nuitee
D
David • couple • au
1
IT LEFT A BAD TASTE IN MY MOUTH.
Pros:

LOCATION & POOL.

Cons:

We checked in & the girl at reception looked us up & down. Then in a very, very sarcastic tone,
SAID TO MY WIFE: you know there’s a strict dress code, if you wish to eat in the buffet of our lounge bar. So rude.
We then go to the room.
Very disappointing room, old & dated room. !! MY WIFE WAS UPSET HOW SHE WAS SPOKEN TO AT RECEPTION & WANTED TO LEAVE AFTER ONLY BEING THERE 10 MINS. !!!

WE WENT TO THE LOUNGE BAR TO GRAB SOME FOOD & A DRINK. I counted 10 STAFF.
All floating around, without a clue how to treat the GUESTS. Appalling service.!!!

The all need propped training. !!

I watched a guest spill a whole beer over himself. NOT 1 STAFF MEMBER REACTED . !!
But that’s what you get when you pay your staff peanuts. monkeys. !!

It took me 30 MINS TO GET MY DRINK
ORDER. Absolutely disgusting in A 5 STAR HOTEL.
You guys should ashamed of yourselves. !!!

I WILL NEVER STAY THERE AGAIN & I’ll tell everyone I know, to avoid THE DIAMOND HOTEL LIKE THE PLAUGE.

Wake up. Update the rooms & tell all your staff, to at least to pretend to care about your guests. !!!

A VERY, VERY, VERY, DISAPPOINTED CUSTOMER. !!!
YOUR CUSTOMER SERVICE IS APPALLING. !!!

2026-03-05 • via Nuitee
V
Vladimir • couple • cz
9
2026-03-04 • via Nuitee
D
David • couple • il
9
2026-03-04 • via Nuitee
M
Michael • extended_group • us
10
2026-02-28 • via Nuitee
S
SAYOMI • extended_group • jp
1
残念
Pros:

特になし

Cons:

何もかも古い

2026-02-27 • via Nuitee
J
Jaya • couple • au
8
Pros:

Good size rooms. Great buffet breakfast and good location.

Cons:

Poor service. Staff needs more training.

2026-02-27 • via Nuitee
J
Jurgita • family_with_children • gb
9
We had nice few nights
Pros:

Hotel was comfortable, staff was really nice. Breakfast had huge selection.

Cons:

Hotel looks a bit run down as it is old hotel.

2026-02-24 • via Nuitee
J
Junpei • extended_group • jp
9
想定外の出費もそんなに発生しない、良いホテル体験でした。
Pros:

朝食がおいしかった。ちょっと古いマシンで狭いけれどジムがある。無料の大きなミネラルウォーターボトル2本。
WiFiをストレス無く使うことができた。

Cons:

シャワーについてお湯なのかカランの仕組みなのかわからないけれど、調整に時間がかかる。プールでプールバーのドリンクを注文するのにその都度バーカウンターまで行かなければいけなかったのは面倒だった。

2026-02-23 • via Nuitee
M
Michael • couple • au
10
Peaceful, relaxing and enjoyable.
Pros:

Location, facilities and genuinely friendly & helpful staff in all areas.

2026-02-23 • via Nuitee
J
Josephine • couple • au
8
2026-02-23 • via Nuitee
F
fakhri • couple • au
10
2026-02-22 • via Nuitee
J
Jurgita • family_with_children • gb
9
Great choice for us for 2 nights in Manila
Pros:

Beds were big and comfy. Rooms big to.
Staff very nice. Breakfast very big more like dinner.

2026-02-22 • via Nuitee
E
Edina • couple • hu
10
2026-02-22 • via Nuitee
Q
Quang Vinh • couple • vn
9
2026-02-22 • via Nuitee
E
estrellita • couple • us
10
Recommend to all my friends visiting the Philippines, we’ll be back for sure .
Pros:

Friendly staff
Clean rooms
Conveniently located close to the airport & bus terminals
Close to a lot of shopping areas

Cons:

None

2026-02-22 • via Nuitee
N
Natalia • couple • pl
10
2026-02-22 • via Nuitee
N
Noel • couple • gb
8
Enjoyed
Pros:

Great breakfast

Cons:

Crazy security

2026-02-14 • via Nuitee
S
Srilakshmi • solo_traveller • us
8
Pros:

The rooms were a little outdated but large and clean.

2026-02-13 • via Nuitee