Hotel Atizapan

Hotels
8.4 (165 reviews)
Av. Juárez # 54 Col. Cd. López Mateos C.P. 52900 Atizapan de Zaragoza, Estado de México , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Spacious rooms
Cons:
Noise issues
Delayed service
Misleading amenity information
Unpleasant parking experience

Categories

Cleanliness
8.09
The cleanliness is very good.
Service
8.56
The staff is friendly, although there are occasional delays in service.
Location
9.1
The location is excellent and very central.
Room Quality
8.25
Rooms are spacious, but there were some issues with noise.
Amenities
8.08
Basic amenities are available, but some features are misleading.
Value for Money
8.54
Good price-quality ratio based on the experience.
Food and Beverage
8.09
Food service was delayed, and breakfast information was unclear.
Overall Experience
8.47
Overall, a pleasant stay but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:45

Property Description

Garden Oasis in Mexico City

Luxurious Amenities
Hotel Atizapan offers a variety of amenities including a garden, bar, and shared lounge. Guests can enjoy the serene garden, relax at the bar, or socialize in the shared lounge area.

Comfortable Accommodations
Each guest room is equipped with a flat-screen TV, DVD Player, and a private bathroom with modern facilities. Enjoy a comfortable stay with room service available and a 24-hour front desk for any assistance.

Convenient Location
Located near popular attractions like Soumaya Museum and National Museum of Anthropology, Hotel Atizapan is the ideal choice for travelers. With easy access to the airport and notable landmarks, your stay will be both convenient and memorable.

Book now to experience the perfect blend of comfort and convenience at Hotel Atizapan!

Important information:

Payment Information:

The credit card provided is used for guarantee purposes only. Payment must be made directly upon arrival at the hotel. Please note that although the confirmation may indicate that the full amount can be charged in advance at any time, no prepayment is taken by the property.

Children Policy:

Up to 2 children under 9 years old can stay for free in double rooms (maximum occupancy: 4 guests, including both adults and children).
Please note that complimentary amenities are not included for free children. This includes items such as bottled water, shampoo, bath towels, and other courtesy amenities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 165 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 8.25
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.47
Y
Yelena Garcia • couple • mx
10
Pros:

Todo me pareció excepcional

Cons:

Todo me gustó

2026-03-26 • via Nuitee
Y
Yelena Garcia • couple • mx
10
Excelente jotel
Pros:

Me encanta que desde que llegas al hotel está súper limpio y tiene un aroma muy rico, entras muy agusto

Las habitaciones muy limpias, cuando entras te das cuenta que hicieron la limpieza

Por motivos de la escuela ya que estudio en línea, fui a un área que tienen a la entrada me encantó trabajé súper agusto y la instalación con todo lo necesario para trabajar

Cons:

Pues no tengo ninguna queja o molestia al respecto
El hotel excelente, el personal muy amable

2026-03-26 • via Nuitee
A
Alejandro • couple • mx
8
2026-03-25 • via Nuitee
Z
Zannamerck • couple • mx
10
Magnifica
Pros:

Much0

2026-03-14 • via Nuitee
A
Anyeli • family_with_children • mx
9
Pros:

Las instalaciones son agradables, cuentan con lo necesario para tu estancia, son bastantes amplías y bonitas para el precio que lo manejan, se cuida tu privacidad.

Cons:

Que en la aplicación no pueda tener más personas en una habitación donde dice que es para una, ya que las camas son muy grandes y cabemos bien, porque hace difícil el reservar si vas a ir con más gente

2026-02-14 • via Nuitee
A
Armando • family_with_children • mx
9
Pros:

La relación, Costo, Calidad, Servicio

2026-02-14 • via Nuitee
M
Moya rocha • couple • mx
8
2026-02-11 • via Nuitee
R
Raymond • couple • ch
8
Répond aux attentes
Pros:

Très grande chambre, grand lit, salle de bain privative, chambre récupérée avant l'heure du check.in.

Cons:

Isolation sonore médiocre, bruit des chambres d'à côté pendant la nuit.

2026-02-08 • via Nuitee
A
Alejandro • couple • mx
8
Pros:

El servicio

2026-01-31 • via Nuitee
R
Rosado • couple • us
3
👎
Pros:

It was clean

Cons:

I did not like, at night time, when I was sleeping, there is a noise. Running all night long, from the bottom water container on the floor, they call piletas, to run it all the way to the roof! Those Pumps, or Water pumps pumping the water to the roof! They call calderas, they had it in automatic, that noise was TERRIBLE, AND I WILL NOT GO TO THAT HOTEL, NOISY ALL NIGHT LONG.and day time no noise.

2026-01-25 • via Nuitee
A
Aldo Andreus • couple • mx
5
Proporcional precio - calidad
Pros:

Si solo buscas pasar la noche y bañarte es aceptable, todo el hotel está limpio, el personal atento, el precio es muy accesible. Por lluvia no pude salir a cenar, asi que pedí comida a mi habitación y me pareció que mi cena estuvo rica y bien preparada.

Cons:

La luz neon roja y morada demerita muchísimo las habitaciones, se escucha todo lo que ocurre en los pasillos, en las habitaciones laterales, en el estacionamiento y de los bares cercanos. La ubicación es complicada.

2026-01-19 • via Nuitee
J
Javier Nicolas • solo_traveller • co
10
Hospedaje rápido pero confortable
2026-01-19 • via Nuitee
J
Juan • couple • co
7
Pros:

Cama amplia, habitaciones muy amplias, aseo todos los días si uno quisiera.

Cons:

Se escuchaba mucha bulla a toda hora, se encuentra muy lejos de Ciudad de México…

2026-01-13 • via Nuitee
D
dyzzi • solo_traveller • mx
8
Pros:

La tranquilidad y todo limpio

Cons:

Que no respetan las reservas reservaciones de habitacion

2026-01-09 • via Nuitee
R
Rocio • solo_traveller • mx
5
Pros:

El espacio de la habitación

Cons:

No me gustó que hay mucho ruido y hace mucho frío.

2026-01-06 • via Nuitee
K
Kristian • couple • mx
8
Bien
Pros:

Precio habitación

Cons:

Un poco de ruido por la madrugada y en la mañana

2026-01-02 • via Nuitee
F
FRANCISCO JAVIER • family_with_children • mx
10
CUIDAR AL PERSONAL
Pros:

La ubicación, es excelente, las comodidades, no se diga, SUPER...
La verdad, todo céntrico.
La habitación, muy bien..

Cons:

El personal de Seguridad; parece que te están cuidando.
Al menos, cuando necesite ocupar un poco de servicios del lobby, estaba un Guardia, y mi Familia, se sintió incómoda.

2026-01-02 • via Nuitee
D
Dominguez • family_with_children • mx
10
Pros:

La atención del personal y la ubicación.

Cons:

Que se tardaron algo en la atención del restaurante.

2025-12-31 • via Nuitee
O
Osvaldo • couple • mx
8
2025-12-28 • via Nuitee
M
Maria del Rosario • family_with_children • mx
10
2025-12-26 • via Nuitee