Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Good breakfast
Cons:
Poor cleanliness
Unresponsive service
Some amenities lacking

Categories

Cleanliness
7.8
Reported issues with cleanliness, including unaddressed items and lack of turn-down service.
Service
9.3
Mixed reviews; some staff are unresponsive while others provide excellent service.
Location
10
Superb location with everything within walking distance.
Room Quality
9.8
Rooms and beds are reported as comfortable with high-quality decor.
Amenities
8.8
Some amenities are lacking for a 5-star hotel standard.
Value for Money
8.8
Mixed value perception due to high price for some offerings.
Food and Beverage
9.3
Generally good food with a notable breakfast experience.
Overall Experience
9.8
Overall a rewarding experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:11

Property Description

Luxurious Accommodation
Experience the grandeur of the 5-star Esplanade Zagreb Hotel, housed in a historic building dating back to 1925. Indulge in the art-nouveau style rooms with modern amenities, including satellite TV, minibar, and marble bathrooms with L’Occitane cosmetics.

Culinary Delights
Savor exquisite dining options at Zinfandel Restaurant featuring creative menus by Chef Ana Grgić, and at Le Bistro offering a fusion of Croatian and French cuisine. Enjoy a drink crafted by award-winning cocktail bartenders on the hotel's terrace.

Wellness and Convenience
Relax at the fitness centre and sauna, or pamper yourself with a massage at the on-site spa. With free WiFi, 24-hour front desk, and proximity to Zagreb's main attractions, Esplanade Zagreb Hotel ensures a memorable stay. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 30 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 3752 reviews
Cleanliness: 7.8
Service: 9.3
Location: 10
Room Quality: 9.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.8
J
James • solo_traveller • gr
10
2026-04-25 • via Nuitee
I
Irina • couple • hr
7
Pros:

The room is large, comfortable bed, good bathroom cosmetics. Breakfast is also good. Large selection of equipment in the gym. Central location.

Cons:

With the non-so-small price of accommodation, everything is geared toward charging you even more. Breakfast 30 Eur, tourist tax, parking 30 Eur, umbrella- 30 Eur. In most hotels, this is already included in the price. You have to get all the information from the receptionist yourself. Instead of a full minibar, I would have preferred to get a free bottle of water and a tea bag to drink before bed.

2026-04-24 • via Nuitee
P
Philip • couple • us
10
2026-04-24 • via Nuitee
B
Burcin • family_with_children • ch
9
2026-04-24 • via Nuitee
D
David • couple • au
10
2026-04-23 • via Nuitee
A
ANTONIO SIVALDI • solo_traveller • br
9
Excente hotel 5 estrelas a 800 ms do centro
Pros:

Conforto, qualidade, tamanho do quarto

2026-04-22 • via Nuitee
M
Martin • solo_traveller • at
8
Gern wieder (ohne Valet Parking)
Pros:

Schönes, traditionelles Haus

Cons:

Der Preis (ohne Info vorab) für Valet Parking mit 50 € die Nacht ist inakzeptabel

2026-04-22 • via Nuitee
T
Tomo • family_with_children • ch
10
Pros:

Alles

Cons:

---

2026-04-22 • via Nuitee
A
Antonija • couple • gb
6
Pros:

Great location

Cons:

I was refused to get the receipt on checkout as I paid through booking. I have never heard of such thing being a problem.

2026-04-22 • via Nuitee
C
Claudio • couple • br
10
Foi uma estada muito boa e gostaria de repeti-la
Pros:

O hotel é magnífico, confortável, elegante, clássico. As acomodações amplas e muito cômodas. O pessoal de atendimento muito cordial, prestativo e informativo. O café da manhã excelente e o Bistrô muito bom.

Cons:

Durante a estada houve uma reunião de representantes de diversos paises da região dos Balcans, com muitos guardas e policia no local e nas imediações, o que dificultou um pouco a locomoção. Houve, também, uma reforma em banheiros no térreo, com dificuldade na locomoção.

2026-04-22 • via Nuitee
S
Snjezana • extended_group • de
10
2026-04-21 • via Nuitee
S
Stojkov • solo_traveller • rs
7
2026-04-20 • via Nuitee
A
Andela • couple • ch
10
2026-04-20 • via Nuitee
A
Armin • solo_traveller • lu
7
2026-04-19 • via Nuitee
I
Ivona • couple • hr
10
Doručak
Pros:

Hotel je prekrasan, ugodan i zaista šarmantan. Naš je boravak u njemu zaista bio poseban i luksuzan, rado ćemo mu se vratiti.

Cons:

Doručak nije zadovoljio očekivanja i standarde hotela. Pohvale idu personalu, ali svakako treba poraditi na hrani, s obzirom na cijenu koja se plaća. Nažalost, ne može ga se ocijeniti ni prosječnim jer je bilo jako puno propusta u pripremi, posebno a la carte menija.

2026-04-19 • via Nuitee
Y
Yvonne • solo_traveller • ch
10
2026-04-18 • via Nuitee
F
Francis • family_with_children • nl
10
2026-04-18 • via Nuitee
S
Soviet1983 • solo_traveller • si
10
Pros:

Zelo lep in dober hotel. Postelje zelo udobne, mir, tišina.

2026-04-17 • via Nuitee
O
Oliver • couple • at
5
2026-04-17 • via Nuitee
N
Nicolás • couple • uy
10
Lujo y sofisticación
Pros:

La atención del personal, el hotel y la habitación

Cons:

Nada que decir

2026-04-16 • via Nuitee