Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Good breakfast
Cons:
Poor cleanliness
Unresponsive service
Some amenities lacking

Categories

Cleanliness
7.8
Reported issues with cleanliness, including unaddressed items and lack of turn-down service.
Service
9.3
Mixed reviews; some staff are unresponsive while others provide excellent service.
Location
10
Superb location with everything within walking distance.
Room Quality
9.8
Rooms and beds are reported as comfortable with high-quality decor.
Amenities
8.8
Some amenities are lacking for a 5-star hotel standard.
Value for Money
8.8
Mixed value perception due to high price for some offerings.
Food and Beverage
9.3
Generally good food with a notable breakfast experience.
Overall Experience
9.8
Overall a rewarding experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:11

Property Description

Luxurious Accommodation
Experience the grandeur of the 5-star Esplanade Zagreb Hotel, housed in a historic building dating back to 1925. Indulge in the art-nouveau style rooms with modern amenities, including satellite TV, minibar, and marble bathrooms with L’Occitane cosmetics.

Culinary Delights
Savor exquisite dining options at Zinfandel Restaurant featuring creative menus by Chef Ana Grgić, and at Le Bistro offering a fusion of Croatian and French cuisine. Enjoy a drink crafted by award-winning cocktail bartenders on the hotel's terrace.

Wellness and Convenience
Relax at the fitness centre and sauna, or pamper yourself with a massage at the on-site spa. With free WiFi, 24-hour front desk, and proximity to Zagreb's main attractions, Esplanade Zagreb Hotel ensures a memorable stay. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 4112 reviews
Cleanliness: 7.8
Service: 9.3
Location: 10
Room Quality: 9.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.8
J
Jodi solo_traveller us
7
2026-09-11 via Nuitee
K
Krisztina couple ch
8
2026-09-11 via Nuitee
E
Eyal couple il
9
Cons:

No smart tv to broadcast, only for Android? Are we in the 90’?

2026-09-10 via Nuitee
P
Patrick couple au
10
1920s elegance with modern facilities
Pros:

Elegant hotel with modern amenities

2026-09-08 via Nuitee
M
marc Baikry couple be
8
tres agréable
Pros:

service petit déjeuner et emplacement parfait
très bon accueil si vous avez un petit chien

Cons:

assesseurs souvent en panne

2026-09-07 via Nuitee
F
Frederick couple us
9
Luxury but older accommodations, fantastic staff, food, and location.
Pros:

Very nice accents and design and architecture. The breakfast was absolutely fantastic, top notch.

Cons:

The hotel is clearly older and in need of a refresh/maintenance.

2026-09-07 via Nuitee
I
Irena solo_traveller at
8
Sve ok.
Pros:

Lokacija, čistoća, izgled samog hotela te doručak- savršeni.

Cons:

Soba je bila smještena na 6.katu. Nažalost - cijelu noć sam čula rad nekih propelera. Također i svakoga tko je prošao hodnikom. To je bila jedina točka koja mi nije bila ok.

2026-09-06 via Nuitee
A
Alain couple us
10
2026-09-05 via Nuitee
L
Luca solo_traveller it
10
Impeccabile
Pros:

Bellissimo e storico albergo
TUTTO IMPECCABILE

2026-09-04 via Nuitee
L
Luke solo_traveller gb
10
2026-08-31 via Nuitee
P
Peter couple mt
8
A no brainer!
Pros:

The location was great and the valet parking made it much less stressful! The hotel has a beautiful old world look .

Cons:

One of the 2 life wasn’t working. In a hotel like that to have an elevator out of action for 2 days is unacceptable!

2026-08-31 via Nuitee
L
Luke solo_traveller gb
10
2026-08-31 via Nuitee
N
Nenad couple fr
9
Séjour exceptionnel, nous reviendrons bientôt
Pros:

Le lit super confortable, oreiller bonne qualité. Hôtel incroyable de beauté, le personnel de l'hôtel toujours souriant et serviable et professionnel. nous avons diner plusieurs fois au "Bistro" repas digne d'un restaurant étoilé, un grand merci à Ana GRGIĆ.

Cons:

Les toilettes de notre chambre manquait un peu d'intimité

2026-08-30 via Nuitee
C
Claudiu solo_traveller ro
10
2026-08-30 via Nuitee
M
Milos couple bm
10
2026-08-29 via Nuitee
C
Claudiu solo_traveller ro
10
2026-08-29 via Nuitee
H
Huseyin couple tr
10
2026-08-28 via Nuitee
C
Carl-Johan couple se
10
Zagreb en fantastisk stad med många sevärdheter och allmänt mycket vänligt bemötande.
Pros:

Bra läge, fantastisk atmosfär med mycket vänlig personal

2026-08-28 via Nuitee
E
Eda family_with_children hr
10
2026-08-27 via Nuitee
5
58kidism6g NONE
10
Fantastic service
Pros:

I stayed here for the European Gymnastics championships for 10 days . The first thing I noticed was I slept very well every single night which is unusual . The beds are great . The staff from Edem at the door to every staff member in the bar/ restaurant were engaging and professional. People had a sense of humour . the hotel is in a great location, the bathrooms are big, the food is good ( I would add more options to the bar menu) and this grand hotel is clean and sparkling.

2026-08-26 via Tripadvisor