Hilton Tokyo Narita Airport

Hotels
•
Hilton Hotels & Resorts
8 (636 reviews)
Kosuge 456 , Narita , jp

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Old room conditions
Poor food quality

Categories

Cleanliness
7.21
Several reviews indicate old and unpleasant odors in rooms and issues with cleanliness.
Service
9.68
The staff is described as very helpful and friendly, providing excellent service.
Location
9.72
Convenient access to Narita airport via shuttle, praised in multiple reviews.
Room Quality
5.67
Rooms described as old with outdated amenities and furnishings.
Amenities
8.2
Amenities include a shuttle and basic facilities, but several complaints about the condition.
Value for Money
7.66
Guests feel the price may not reflect the quality and age of the hotel.
Food and Beverage
7.21
Breakfast quality was criticized, while other aspects were mentioned positively.
Overall Experience
8.68
The overall sentiment reflects a mix of positive location and service with significant criticism of room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Luxurious Accommodations
Experience the tranquility and comfort of Hilton Tokyo Narita Airport's rooms, featuring spacious bathrooms and serene forest views. Slip into a Japanese-style bathrobe and unwind with on-demand movies on the flat-screen TV. Some rooms even welcome small pets, ensuring a truly inclusive stay.

Dining Excellence
Indulge your palate at our 3 diverse restaurants. From traditional Japanese cuisine at Matsukaze Restaurant to refined Chinese dishes at Baien Restaurant, and international fare at Terrace Restaurant and Bar, there's something to satisfy every craving in a delightful ambiance.

Relaxation and Recreation
Unwind in style with our refreshing swimming pool and hot tub, or stay active in the fitness room. For ultimate relaxation, treat yourself to a soothing massage. With proximity to Narita's key attractions, your stay at Hilton Tokyo Narita Airport promises both convenience and luxury.

Ready to elevate your stay? Book now at Hilton Tokyo Narita Airport for an unforgettable experience.

Important information:

Extra charges apply to use of the pool and related facilities.

Airport shuttles leave from Stop No.16 (Terminal 1) and Stop No.26 (Terminal 2).

Power outages will be carried out on 11/11/26 11:00 to 15:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 500 per day.

  • Internet

    WiFi is available in the hotel rooms and costs JPY 1750 per 24 hours.

Location

Guest Reviews

8
Based on 636 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.72
Room Quality: 5.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.68
S
Stefan • solo_traveller • de
8
2026-05-16 • via Nuitee
J
Jordon • solo_traveller • us
10
2026-05-14 • via Nuitee
P
Pierre-Louis • solo_traveller • de
10
I enjoyed the shuttle breakfast and all
Pros:

Spacious clean

Cons:

None

2026-05-13 • via Nuitee
A
Andrew • solo_traveller • au
8
Convenient place to stay near airport.
Pros:

Close to the airport. The shuttle bus was easy to find, punctual, and convenient. It also runs to Narita Station so it makes it easy to explore the town a little. The staff were very friendly and helpful.

Cons:

The bed was a little bit hard for me but that’s just a personal preference.

2026-05-11 • via Nuitee
Y
Yu-Ting • solo_traveller • au
8
2026-05-05 • via Nuitee
S
Stan • couple • us
9
2026-04-30 • via Nuitee
G
Gonzalo • couple • es
6
2026-04-27 • via Nuitee
M
Mathias • family_with_children • de
4
Pros:

Die Sauna und der Pool - hat aber alles extra gekostet

Cons:

Sehr stark renovierungsbedürftig, viel zu schlechtes Preis Leistungs Verhältnis. Ich möchte nicht weniger ausgeben, ich möchte angemessene Leistung, Sauberlkeit und moderne Einrichtung bekommen.

2026-04-26 • via Nuitee
U
Uwe • couple • de
8
2026-04-26 • via Nuitee
R
RONGCHUN • family_with_children • jp
7
2026-04-26 • via Nuitee
P
Pospiech • solo_traveller • pl
2
Cons:

Kosmiczna cena za pobyt

2026-04-19 • via Nuitee
J
Jagdish • solo_traveller • nz
10
Pros:

Quick check in. Very helpful staff.

2026-04-19 • via Nuitee
G
GUILHERME • couple • br
10
Pros:

Ótimo para o propósito. Bom quarto, bom hotel, bom transfer…

2026-04-16 • via Nuitee
H
Howard • couple • us
10
A perfect place to stay!
Pros:

The cleanliness and room size!

Cons:

N/A

2026-04-14 • via Nuitee
A
Andrew • couple • gb
8
OK
Pros:

Near the airport

Cons:

We had to pay for the use of the pool.

2026-04-14 • via Nuitee
P
Paul • solo_traveller • au
9
2026-04-13 • via Nuitee
L
Lili • couple • id
8
2026-04-06 • via Nuitee
P
Patrizia • couple • au
7
Clean,convenient
Pros:

Distance to airport

Cons:

Very dated. Size was great but so old

2026-04-01 • via Nuitee
L
Lorenzo • extended_group • pf
8
2026-03-31 • via Nuitee
T
Thomas • solo_traveller • ch
7
2026-03-29 • via Nuitee