Hilton Tokyo Narita Airport

Hotels
•
Hilton Hotels & Resorts
8 (619 reviews)
Kosuge 456 , Narita , jp

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Old room conditions
Poor food quality

Categories

Cleanliness
7.21
Several reviews indicate old and unpleasant odors in rooms and issues with cleanliness.
Service
9.68
The staff is described as very helpful and friendly, providing excellent service.
Location
9.72
Convenient access to Narita airport via shuttle, praised in multiple reviews.
Room Quality
5.67
Rooms described as old with outdated amenities and furnishings.
Amenities
8.2
Amenities include a shuttle and basic facilities, but several complaints about the condition.
Value for Money
7.66
Guests feel the price may not reflect the quality and age of the hotel.
Food and Beverage
7.21
Breakfast quality was criticized, while other aspects were mentioned positively.
Overall Experience
8.68
The overall sentiment reflects a mix of positive location and service with significant criticism of room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Luxurious Accommodations
Experience the tranquility and comfort of Hilton Tokyo Narita Airport's rooms, featuring spacious bathrooms and serene forest views. Slip into a Japanese-style bathrobe and unwind with on-demand movies on the flat-screen TV. Some rooms even welcome small pets, ensuring a truly inclusive stay.

Dining Excellence
Indulge your palate at our 3 diverse restaurants. From traditional Japanese cuisine at Matsukaze Restaurant to refined Chinese dishes at Baien Restaurant, and international fare at Terrace Restaurant and Bar, there's something to satisfy every craving in a delightful ambiance.

Relaxation and Recreation
Unwind in style with our refreshing swimming pool and hot tub, or stay active in the fitness room. For ultimate relaxation, treat yourself to a soothing massage. With proximity to Narita's key attractions, your stay at Hilton Tokyo Narita Airport promises both convenience and luxury.

Ready to elevate your stay? Book now at Hilton Tokyo Narita Airport for an unforgettable experience.

Important information:

Extra charges apply to use of the pool and related facilities.

Airport shuttles leave from Stop No.16 (Terminal 1) and Stop No.26 (Terminal 2).Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 500 per day.

  • Internet

    WiFi is available in the hotel rooms and costs JPY 1750 per 24 hours.

Location

Guest Reviews

8
Based on 619 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.72
Room Quality: 5.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.68
R
Robert • couple • ie
10
a dream
Pros:

everything

2026-03-27 • via Nuitee
H
Hans-Juergen • solo_traveller • ch
8
2026-03-25 • via Nuitee
A
angela • solo_traveller • us
10
Pros:

The beautiful waterfall and rock garden on the lobby floor

2026-03-20 • via Nuitee
M
müge • couple • tr
7
Pros:

Otelden havalimanina shuttle ile 20 dakikada ulasilabilir yaklasik yarim saatte bir shuttle var. Calisanlar iyi. Kahvaltisi yeterli. Evet otel eski ama temizdi .

Cons:

Banyo alani yenilenebilir

2026-03-18 • via Nuitee
P
Pongsak • extended_group • th
7
2026-03-18 • via Nuitee
B
Bernard • couple • ie
9
Pros:

The location was very good for us close to the airport, free and excellent transfer to the airport .

Cons:

The main dining room was closed at the time that we were there.

2026-03-18 • via Nuitee
V
Vigneshwar • couple • au
6
Only stay if you have no other options.
Pros:

Free shuttle bus.

Cons:

The hotel isn't great for the amount you spend there. Very very expensive food options.

2026-03-17 • via Nuitee
佩瑾 • couple • tw
7
2026-03-17 • via Nuitee
T
Tamaroa • solo_traveller • au
8
It was a great experience.
Pros:

Location, gym, it was a nice stay. I got it at a really good price also. I wouldn't want to pay more than what I did though. For the price this review reflects it being a great deal.

Cons:

Nothing came to mind

2026-03-17 • via Nuitee
A
Andrew • extended_group • us
9
comfortable, food was good, service was excellennce
Pros:

Next to airport was great, Had places to eat after a long flight in to Japan. I wish the pool area was free of charge. it also had a convenient store I n the lobby which was nice if you needed extra food or drinks for your next adventures throughout Japan

Cons:

Charging for pool area and work out area should be free with the stay.

2026-03-15 • via Nuitee
W
Wang • solo_traveller • jp
10
Best hotel near Narita airport
Pros:

One room had a smell prob but the staff helped solve it perfectly. Also, AC even in winter works really well.

Cons:

Well, if the one room did not have a smell prob at the first place would be even better.

2026-03-14 • via Nuitee
G
Gerwin • solo_traveller • nl
10
2026-03-13 • via Nuitee
C
Christina • couple • au
8
2026-03-09 • via Nuitee
R
René • extended_group • ch
9
2026-03-03 • via Nuitee
S
Sophie • couple • au
10
2026-02-27 • via Nuitee
O
orisegol • couple • il
9
Pros:

Location , facilities, shuttle bus to and from the airport

2026-02-27 • via Nuitee
M
Margie • couple • au
10
Pros:

Neat and clean. Friendly staff.

2026-02-13 • via Nuitee
L
Lauren • family_with_children • au
7
Reasonable airport hotel with great gym.
Pros:

The gym! Food was good also

Cons:

Rooms need some renovating.

2026-01-30 • via Nuitee
D
daniel • family_with_children • us
7
Pros:

liked how close it was. They let us check out 1 hour later so we didn't have to hang at the airport all day. rooms were nice and clean

Cons:

air conditioner didn't work in one of the rooms. the fix was to bring in a fan instead of getting it working or moving us to a room that had air condition. Also breakfast closed early and we were told the restaurant was fully booked when we got there so no option to eat there other than room service.

2026-01-29 • via Nuitee
R
Rohan • couple • au
9
Pros:

Friendly staff

Cons:

None

2026-01-23 • via Nuitee