Royal Pedregal

Hotels
8.8 (502 reviews)
Periferico Sur, 4363 Jardines en la Montana , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent service
Need for room upgrades
Billing issues

Categories

Cleanliness
8.45
General cleanliness was rated positively but concerns about maintenance were mentioned.
Service
8.95
Good service from cleaning staff, but inconsistent reception experience reported.
Location
9.25
Location praised in multiple reviews.
Room Quality
8.45
Room quality varies; some upgrades needed as reported.
Amenities
8.95
Amenities like coffee and workspace appreciated, but some items missing.
Value for Money
8.45
Perceived as good value, but minor issues criticized.
Food and Beverage
8.95
Food options available but some service aspects noted as lacking.
Overall Experience
8.95
Overall experience fairly positive despite some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:22

Property Description

Modern Amenities and Facilities
Located within driving distance of the World Trade Center, the Royal Pedregal hotel in Mexico City offers a range of modern amenities, including wireless internet access, in-room coffeemakers, and 24-hour room service. Guests can enjoy the convenience of a business center, an outdoor pool, and an exclusive indoor pool for adults, as well as an on-site barbershop.

Concierge Services and Nearby Attractions
The hotel provides on-site concierge services to assist guests in arranging tours and excursions in the surrounding area. With Downtown Mexico City nearby, guests can explore the vibrant nightlife, local restaurants, and shopping centers, ensuring a memorable stay filled with entertainment and cultural experiences.

Dining Options
Indulge in delicious meals at the Primavera Restaurant, offering breakfast, lunch, and dinner on-site, or savor Basque cuisine at the Tezka restaurant for lunch and dinner. With a variety of dining options available, guests can enjoy a culinary journey without leaving the hotel premises.

Experience luxury and convenience at the Royal Pedregal hotel - book your stay now for an unforgettable Mexico City getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 502 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.25
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
G
Gerardo • family_with_children • mx
10
2026-04-16 • via Nuitee
E
Escorcia • family_with_children • mx
10
Pros:

Ubicación

Cons:

Todo bien

2026-04-15 • via Nuitee
M
Manuel • solo_traveller • mx
10
Comodidad inmejorable
Pros:

La comodidad y el servicio

Cons:

Que no sirve el teléfono así que es molesto pedir room service o hablar a recepción

2026-04-12 • via Nuitee
B
Bonilla • family_with_children • mx
10
2026-04-06 • via Nuitee
B
Byron • family_with_children • gt
10
2026-04-02 • via Nuitee
C
Carolina • family_with_children • mx
8
Bien ubicado y muy conveniente en el sur de la ciudad
Cons:

Tiene buen restaurante. El domingo y el día 1 de enero tienen un muy buen buffet brunch.

2026-03-29 • via Nuitee
R
Rosales • family_with_children • mx
10
2026-03-24 • via Nuitee
E
Emmanuel • family_with_children • mx
10
Pros:

Ubicación estratégica

2026-03-22 • via Nuitee
A
Amaya • solo_traveller • hn
8
No
Pros:

Ubicación

Cons:

No me atendieron y enviaron mi estado de cuenta a pesar de que lo solicité en recepción, viajé desde el extranjero y es la primera vez que no recibo apoyo al respecto.

2026-03-22 • via Nuitee
G
Georgina • family_with_children • us
10
Precioso!
Pros:

La limpieza y comodidad.

Cons:

Me gustó todo.

2026-03-21 • via Nuitee
E
Erick • family_with_children • sv
8
2026-03-20 • via Nuitee
P
Prado • family_with_children • mx
10
Pros:

la habitación

Cons:

el restaurante no tiene mucha variedad de comida

2026-03-19 • via Nuitee
C
Cesar Hernández • family_with_children • mx
9
Una visita de 9
Pros:

La limpieza de la habitación

Cons:

La primera habitación no contaba con lava manos ni llave de agua potable , tardaron mucho en cambiarme de habitación

2026-03-19 • via Nuitee
L
Lorena Esmeralda • family_with_children • mx
10
Pros:

La limpieza del hotel

Cons:

Nada, todo bien

2026-03-19 • via Nuitee
A
Alvaro Israel • couple • mx
10
Pros:

Todo bien

Cons:

Instalaciones muy viejas

2026-03-17 • via Nuitee
E
Ernestina • family_with_children • mx
10
2026-03-16 • via Nuitee
E
Ernestina • family_with_children • mx
10
2026-03-16 • via Nuitee
M
María I • couple • mx
8
buena
Pros:

ubicacion

Cons:

para ser un hotel de este nivel, el servicio de cafe en el cuarto parece de hotel 3 estrellas

2026-03-16 • via Nuitee
P
Pablo • family_with_children • us
8
2026-03-15 • via Nuitee
Y
Yamile Guasca • family_with_children • co
10
Pros:

Todo!!! ha sido el mejor hotel en el que me he hospedado.

2026-03-15 • via Nuitee