Novotel Gent Centrum

Hotels
•
Novotel
8 (4478 reviews)
Hoogpoort 52 , Ghent , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4478 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
V
Victor Blazier • solo_traveller • us
10
2026-05-09 • via Nuitee
G
Georgi • family_with_children • bg
10
2026-05-09 • via Nuitee
W
Weerakoon • family_with_children • nl
8
Pros:

Convenient location to the city centre.

Cons:

No private parking

2026-05-09 • via Nuitee
D
Dominik • solo_traveller • de
3
Pros:

Die Lage!

Cons:

Schimmel im Bad.

2026-05-09 • via Nuitee
M
Michael • family_with_children • be
6
2026-05-07 • via Nuitee
D
Daniela • solo_traveller • it
1
Pros:

Niente

2026-05-07 • via Nuitee
J
Judit • solo_traveller • hu
10
2026-05-07 • via Nuitee
A
AdV9 • couple • nl
9
2026-05-07 • via Nuitee
L
Laura • couple • be
6
Goede uitvalsbasis voor een weekendje weg in verouderde setting
Pros:

De locatie

Cons:

Het hotel is heel erg verouderd

2026-05-07 • via Nuitee
J
Jolanda • couple • nl
8
Vriendelijk personeel en goede bedden.
Pros:

Centrale ligging

Cons:

Erg warm op de hotelkamer

2026-05-07 • via Nuitee
L
Levon • solo_traveller • lb
10
Best hotel
Pros:

Its in the centre,everything was close,the service was very good,the rooms are very clean,quiet area.i really recommend

Cons:

Its a little bit expensive for 1 night

2026-05-06 • via Nuitee
I
Ivaylo • extended_group • bg
10
2026-05-06 • via Nuitee
Z
Zeynep • family_with_children • gb
9
Excellent location
Pros:

Excellent location with great facilities.

Cons:

The property is a bit old and was a bit pricey.

2026-05-05 • via Nuitee
ΑΘΑΝΑΣΙΑ • couple • gr
9
2026-05-05 • via Nuitee
G
Gabija • family_with_children • nl
8
Goed hotel binnen het centrum, niet te duur
Pros:

Goede locatie

Cons:

Een oudere hotel, de airco werkte niet optimaal

2026-05-04 • via Nuitee
K
Kristina • solo_traveller • bg
9
2026-05-04 • via Nuitee
L
Lieven • extended_group • be
8
2026-05-04 • via Nuitee
W
Winfried • couple • nl
5
Not worth repeating
Pros:

Location was good

Cons:

Very outdated. Back to the eighties or seventies feeling

2026-05-04 • via Nuitee
R
Raymond • couple • nl
8
Het was prima.
Pros:

We hadden een prima kamer op de derde verdieping, het hotel heeft goede ligging en het aanwezige personeel was erg vriendelijk personeel.

Cons:

Het ontbijt is niet echt bijzonder en wij hebben 1 dag ontbijt geboekt en moesten hiervoor € 24 per persoon voor betalen. Het is een ontbijt in buffetvorm, maar werd niet goed bevoorraad. Ook was het aanwezige servies op en moest je wachten op een schaaltje of bordje. Dit duurde erg lang. Erg duur voor weinig bijzonders.

2026-05-04 • via Nuitee
R
Rudi • couple • nl
7
De locatie is geweldig dus voor de rest alles te lopen
Pros:

Locatie

Cons:

geen

2026-05-04 • via Nuitee