Novotel Gent Centrum

Hotels
•
Novotel
8 (4200 reviews)
Hoogpoort 52 , Ghent , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4200 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
P
patrick • couple • nl
8
2026-02-14 • via Nuitee
A
Ariel • family_with_children • ar
9
2026-02-14 • via Nuitee
D
Dirk • family_with_children • nl
8
Eenvoudig hotel in centrum Gent
Pros:

De ligging was perfect, midden in het centrum.

Cons:

De grootte van de familiekamer was wat beperkt, maar oké.

2026-02-14 • via Nuitee
M
maarten • couple • nl
7
2026-02-13 • via Nuitee
M
mickael • couple • fr
8
Pros:

Emplacement parfait

2026-02-12 • via Nuitee
K
Kalume • extended_group • be
9
2026-02-12 • via Nuitee
L
Leliaert • family_with_children • be
7
Aangenaam verblijf met enkele minpuntjes
Pros:

De locatie was top, ook de bar in het hotel was gezellig. Personeel vriendelijk. Goed bed, en zalige kussens

Cons:

De kamer op zich viel wat tegen. Ik had er meer van verwacht, is wel wat aan renovatie toe. Ook de hygiëne kan beter, de lavabo in de badkamer was niet echt proper, de douche mag ook eens goed aangepakt worden. Beter schoonmaken op de kamers, veel stof achter het gordijn.

2026-02-12 • via Nuitee
N
Nuno • solo_traveller • pt
9
2026-02-12 • via Nuitee
M
Maryna • family_with_children • be
8
2026-02-11 • via Nuitee
R
Roger • couple • be
9
Très bien à part le prix
Pros:

La situation parfaite pour visiter la ville à pied.
Près des beaux monuments et de la lys.
Excellent petit déjeuner quoique cher quand même (24€/pers)😏
Chambre confortable, il faudrait quand même penser à graisser les charnières de la porte qui grince très fort.

Cons:

Le prix exagéré du parking (30€)😏
Le prix du petit déjeuner

2026-02-10 • via Nuitee
N
Nico • couple • nl
8
Heerlijk voor een weekend trip
Pros:

Prachtige locatie. Vanuit de deur meteen middenin het centrum.

2026-02-10 • via Nuitee
V
Van Overmeire • couple • be
7
Pros:

Ligging

Cons:

Onverwachte toeristentaks, duur

2026-02-10 • via Nuitee
B
Berkay • family_with_children • tr
6
Pros:

Resepsiyonda Wael çok ilgili,
Konumu çok merkezi

Cons:

Çok eski herşey,
Biraz bakımsız ve fiyat performans değil.

2026-02-09 • via Nuitee
L
Lara • couple • lu
7
2026-02-09 • via Nuitee
M
Maayke • extended_group • be
8
Goed
Pros:

3 welkomstdrankjes in gezellige bar

Cons:

We waren met 3 op de kamer, slechts 1 flesje water
2 kussens per persoon op dubbel bed
Slechts 1 kussen op zetelbed

2026-02-09 • via Nuitee
B
Bruno • couple • fr
7
Cons:

Insonorisation défaillante, l’établissement étant situé en plein dans le centre historique, certains soirs on entend bien les fêtards

2026-02-09 • via Nuitee
M
Marie__ • family_with_children • be
8
Hôtel correct mais un peu cher
Pros:

Emplacement idéal
Chambre propre et spacieuse (voir infra pour les inconvénients)
Salle de bain fonctionnelle et propre

Cons:

La porte de la chambre est ultra compliquée à fermer. Je dois la claquer super fort ce qui n'est pas génial pour les voisins.
La vue sur la piscine couverte d'une bâche verte et pleine de feuilles ne colle pas vraiment à l'image chic de l'hôtel.
Au rez de chaussée forte odeur de tuyaux bouchés sans doute à cause de la vieillesse du réseau d'égouttage. Dommage pr un hôtel car c'est juste à côté de la salle commune pour dîner.
Sauna pas accessible hélas pdt mon séjour.
Le matelas était un peu creusé et mériterait d'être changé

2026-02-09 • via Nuitee
M
M.L. • extended_group • nl
8
2026-02-08 • via Nuitee
I
Ikedo • family_with_children • nl
8
2026-02-08 • via Nuitee
A
Anushree • couple • lu
10
2026-01-31 • via Nuitee