Novotel Gent Centrum

Hotels
•
Novotel
8 (4574 reviews)
Hoogpoort 52 , Ghent , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4574 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
C
Cristy • couple • co
6
No se relaciona el precio con la calidad
Pros:

La ubicación y la vista

Cons:

Antiguo y por el precio esperaba más cuando llegamos había mal olor en la habitación y un ventilador como si el aire no funcionara adecuadamente desayuno alto precio

2026-05-30 • via Nuitee
I
Inga • couple • de
7
Pros:

Es gibt einen Pool in dem leider früh morgens schon viel Lärm war….

2026-05-30 • via Nuitee
D
Davies • family_with_children • gb
8
2026-05-30 • via Nuitee
S
Szabolcs • solo_traveller • sk
10
2026-05-30 • via Nuitee
K
Kim • family_with_children • nl
8
Fijn!
Pros:

Locatie is top. We hadden een grote familiekamer

Cons:

Het is ren beetje aan vernieuwing toe, was verder wel prima schoon

2026-05-29 • via Nuitee
A
anniko • couple • nl
8
Nice swimming pool, good staff, rooms really hot.
Pros:

It was a very nice hotel in the middle of the city centre. The rooms were a little dated but were clean and nice nonetheless! The bathroom was recently redone and was amazing. The staff was super friendly and helpful! The swimming pool was clean and really nice, highlight of our stay!

Cons:

The rooms were really hot. The windows open a bit but didn’t let much cool air in. The airco in the room did not work, but a fan was provided. Sleeping was a nightmare because of this.

2026-05-29 • via Nuitee
C
Charlotte • couple • gb
6
Good overall, would have been nice to have matched up to photos online.
Pros:

Good central location

Cons:

Photos on booking.com make it look better than it is

2026-05-29 • via Nuitee
M
Mevlan Korkut • family_with_children • tr
7
Şehrin tam merkezinde her yere yürüyerek gidilebilecek bir konu
Pros:

Kesinlikle öncelikle konumu olmak üzere, danışma personelleri ve yardımsever tutumları. Özellikle danışmadaki Serda hanımın alakası.

Cons:

Klima çalışmıyordu ve konaklama süresince düzeltilemedi. Oda terliği gönderimi de unutuldu malesef.

2026-05-29 • via Nuitee
L
Lois • solo_traveller • gb
10
2026-05-29 • via Nuitee
Y
Yusuf • family_with_children • tr
8
Konumu ve çalışanları müthiş
Pros:

Konumu

Cons:

Bina

2026-05-28 • via Nuitee
E
Emre • family_with_children • tr
9
2026-05-28 • via Nuitee
A
Artur • extended_group • gb
9
Pros:

Location
Friendly (but busy) staff
Underground parking

Cons:

Cleaning could be little bit better

2026-05-28 • via Nuitee
C
Carys • couple • gb
9
2026-05-28 • via Nuitee
E
Eugene • couple • nl
8
Prima
2026-05-27 • via Nuitee
B
Bharat • couple • gb
9
Great area for exploring
Pros:

Location is close to everything

2026-05-27 • via Nuitee
J
jonathan • family_with_children • gb
8
2026-05-27 • via Nuitee
K
Kiouseloglou • solo_traveller • lu
10
2026-05-27 • via Nuitee
P
PAULA • family_with_children • br
8
Pros:

A localização do hotel é ótima e fizemos tudo a pé. Tem restaurantes, lojas e mercado próximos. A equipe foi bastante simpática. O quarto tinha um tamanho bom e era confortável.

Cons:

No dia que chegamos tinha somente um funcionário trabalhando na recepção e portanto o check-in demorou bastante. Outro ponto não tão positivo é que o quarto não era muito silencioso a noite, mas pela localização central acho que vale a pena. Uma pena a piscina não ser aquecida, teria tornado a experiencia ainda melhor.

2026-05-26 • via Nuitee
I
ihor • couple • ua
8
2026-05-26 • via Nuitee
M
Mehmet • family_with_children • tr
10
2026-05-26 • via Nuitee