Novotel Gent Centrum

Hotels
•
Novotel
8 (4343 reviews)
Hoogpoort 52 , Ghent , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4343 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
T
Tushar • family_with_children • gb
8
2026-04-18 • via Nuitee
N
Nina • solo_traveller • nl
7
Cons:

De schimmel op de kitranden in de badkamer

2026-04-18 • via Nuitee
A
Aafje • couple • nl
10
Pros:

Heel mooi gelegen.

2026-04-18 • via Nuitee
T
Tom • extended_group • nl
8
Fantastisch verblijf
Pros:

Vriendelijk personeel en een gezellige bar.

Cons:

Geluidsoverlast vanuit de straat, maar daar kan het hotel weinig aan doen. Vrijdag op zaterdagnacht amper geslapen doordat feestvierende mensen door de steeg liepen te schreeuwen tot een uur of vijf in de ochtend.

2026-04-18 • via Nuitee
E
estelle • solo_traveller • fr
9
Pros:

L'emplacement,en plein centre ville.
La chambre double espace

2026-04-18 • via Nuitee
M
Martin • couple • sk
10
2026-04-18 • via Nuitee
P
Peter • couple • be
7
Heel aangenaam
Pros:

Super locatie middenin oude stad, ontbijt was prima en steeds goed bijgevuld rustige ontbijtzaal.Personeel is heel vriendelijk en behulpzaam , zoeken direct een oplossing na technisch probleem met airco-verwarming!

Cons:

Hotel is heel mooi en algemene delen zijn ook heel tof,maar kamers zijn al een beetje geleefd(we hebben begrepen dat de renovatie voor dit jaar is.

2026-04-17 • via Nuitee
M
Martien • family_with_children • be
8
2026-04-16 • via Nuitee
I
Inge • solo_traveller • nl
8
Prettig
Pros:

De toplocatie

Cons:

Wat gedateerd

2026-04-16 • via Nuitee
M
Magali • extended_group • fr
8
Pros:

L’emplacement en centre-ville et le parking

Cons:

Le vieillissement des chambres par exemple lit cassé, et quelques saletés dans la chambre et le laveur de carreaux à 8h le matin

2026-04-16 • via Nuitee
A
Alessandra • couple • it
7
Hotel valido per una notte
Pros:

Posizione

Cons:

Pulizia

2026-04-15 • via Nuitee
E
Eddy • solo_traveller • be
10
Pros:

Zeer hondsvriendelijk en hartelijke ontvangst

Cons:

Niets

2026-04-14 • via Nuitee
L
Liesbeth • family_with_children • be
8
Aangenaam verblijf
Pros:

- vriendelijk personeel
- een probleem met geluid in de kamer werd serieus genomen en goed opgelost
- uitgebreid ontbijtbuffet

2026-04-14 • via Nuitee
P
Peternella Maria • couple • nl
9
Weekend in een schoon, ruim hotel in het centrum van Gent.
Pros:

De locatie in het centrum van de stad.

Cons:

Alles was goed

2026-04-14 • via Nuitee
R
R.Jansen • couple • nl
6
Prima locatie
Pros:

Ontbijt wel goed en mooie locatie.

Cons:

Vloerbedekking van kamer wel beetje vies..
Heb liever pvc of laminaat.
Beneden garage wel smal..niet geschikt voor grote auto.(dure parking,niet best goedkoop)
Sterkte drank wel prijzig.. weinig optie zoals geen jagermeister.

2026-04-13 • via Nuitee
J
Jonas • couple • be
5
Pros:

Het ontbijt is goed!

Cons:

Slechte kussens. Het warm water werkte in heel het hotel niet.

2026-04-13 • via Nuitee
J
Josette • family_with_children • be
7
2026-04-13 • via Nuitee
P
Pascal Riviere • solo_traveller • fr
9
2026-04-13 • via Nuitee
Élodie • solo_traveller • fr
9
Super hôtel, emplacement parfait
Pros:

Emplacement central, idéal pour visiter la ville
Hôtel accueillant, propre, très bien équipé
Lit confortable
Possibilité de réserver une place de parking
Petit déjeuner complet avec beaucoup de choix

Cons:

Un petit peu de bruit venant de la rue pendant la nuit mais l'hôtel n'y était pour rien

2026-04-13 • via Nuitee
O
Oya • couple • tr
10
2026-04-12 • via Nuitee