Novotel Gent Centrum

Hotels
•
Novotel
8 (4267 reviews)
Hoogpoort 52 , Ghent , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4267 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
A
Annie • family_with_children • be
9
Pros:

Toffe kamer met zeer comfortabele zetel in de kamer

Cons:

Niks 👍

2026-03-07 • via Nuitee
N
Niki • family_with_children • be
10
2026-03-07 • via Nuitee
J
Jean-Luc • solo_traveller • fr
8
Pros:

Très bien placé, isolant parfaitement des bruits de la ville

Cons:

Non respect des consignes : on ne change pas une serviette qui n'a servi qu'une fois !

2026-03-07 • via Nuitee
M
Marco • solo_traveller • au
8
2026-03-06 • via Nuitee
P
Peter Vincent Rudolf • solo_traveller • es
9
2026-03-06 • via Nuitee
J
Jochen • couple • de
8
Pros:

Toll gelegen, mitten im Zentrum von Gent.
Schoenes, modernes Zimmer, gutes Fruehstueck, nettes Personal.

Cons:

"Aus hygienischen Gruenden" gibt es keine Klobuerste. Mal ehrlich Novotel, was stimmt bei euch nicht...?

2026-03-05 • via Nuitee
T
Taelemans • extended_group • be
9
2026-03-04 • via Nuitee
A
Antoine • couple • fr
7
tres agreable
Pros:

la localisation

Cons:

le manque de place dans le parking de l'hotel

2026-03-03 • via Nuitee
W
W. • couple • nl
7
De moeite waard, zeker vanwege de ligging
Cons:

Oplos Koffie op de kamer 🤨
Vreemde geur in lift en bij de entree

2026-03-03 • via Nuitee
J
Jeroni • family_with_children • nl
10
2026-03-02 • via Nuitee
E
Elena • solo_traveller • nl
8
perfecte locatie voor concert bezoek bij muziekcentrum De Bijloke
Pros:

Zeer vriendelijk behulpzaam personeel

2026-03-02 • via Nuitee
M
Michael • family_with_children • nl
10
Excellent
Pros:

Perfect spot for walking the city

Cons:

No issues

2026-03-02 • via Nuitee
M
Manon • family_with_children • be
6
Pros:

La situation de l'hôtel dans la ville.
L accueil.

Cons:

Chambres vieillottes.
Douche sans support de pommeau c'était pénible pour se laver.
Le matelas était dur

2026-03-02 • via Nuitee
A
Aurelien • family_with_children • fr
8
Emplacement idéal, personnel au top
Pros:

Proximité immédiate avec les plus beaux sites touristiques, restaurants et bars.
Le personnel est accueillant (Mention particulière pour Wael) et de très bons conseils.

Cons:

Chambres surchauffées

2026-03-02 • via Nuitee
J
Jeanette • couple • nl
4
Matig
Pros:

De locatie , midden in het centrum

Cons:

Het rook er vies, in de receptie en a’ nachts een paar keer wakker geweest van geluidsoverlast

2026-03-02 • via Nuitee
P
Paesen • solo_traveller • be
8
2026-03-02 • via Nuitee
D
Debergh K • family_with_children • be
10
2026-03-02 • via Nuitee
P
Pawel • couple • gb
10
We’ll visit again soon
Pros:

Location and comfort

2026-03-02 • via Nuitee
A
adriana Fernanda • solo_traveller • us
10
Pros:

Location, amenities.

Cons:

The car park.

2026-03-01 • via Nuitee
K
Kristel • extended_group • be
9
Hôtel parfait pour profiter d’un séjour à Gand
Pros:

L’emplacement est parfait en centre ville. Petit déjeuner très varié. Chambre confortable et personnel très agréable. Nous avons pu choisir une chambre avec vue sur la place ; magnifique.

Cons:

Certaines chambres ont des douches et d’autres des baignoires ; nous avions une baignoire et nous aurions préféré une douche.

2026-03-01 • via Nuitee