Macdonald Kilhey Court Hotel

Hotels
Macdonald Hotels & Resorts
7.2 (2337 reviews)
Chorley Road, Standish , Wigan , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful setting
Friendly staff
Great location
Cons:
Cleanliness issues
Rooms need updating
Expensive bar prices

Categories

Cleanliness
5.65
Multiple reviews indicate issues with cleanliness, noting cobwebs and dirty accommodations.
Service
8.65
Guests frequently praise the staff for being friendly and helpful.
Location
8.65
The hotel is complimented for its beautiful setting and great atmosphere.
Room Quality
6.15
Reviews mention the rooms need updating and are sometimes poorly maintained.
Amenities
7.35
Basic amenities like the pool were noted to be unavailable, and the bar was considered overpriced.
Value for Money
7.15
While some found it good value, others felt it was expensive for what was offered.
Food and Beverage
6.65
Breakfast received mixed reviews; while some enjoyed it, others found it lacking.
Overall Experience
7.35
Guests expressed a mix of good and bad experiences, but many found value in the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Grand Victorian Building: Experience luxury and history in the heart of Wigan with our stunning Victorian architecture and 4-star bedrooms.

Culinary Delights: Indulge in delicious traditional meals at The Lounge and savor the finest Scottish spirits at Burns Bar during your stay.

Tranquil Surroundings: Explore 10 acres of beautifully landscaped grounds, take peaceful woodland walks, and enjoy picturesque views at Macdonald Kilhey Court Hotel.

Book now for an unforgettable stay at Macdonald Kilhey Court Hotel, just a short drive from Wigan centre.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that the hotel doesn't accept any cash payments

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

7.2
Based on 2337 reviews
Cleanliness: 5.65
Service: 8.65
Location: 8.65
Room Quality: 6.15
Amenities: 7.35
Value for Money: 7.15
Food and Beverage: 6.65
Overall Experience: 7.35
R
Robin couple gb
10
2026-07-25 via Nuitee
J
John family_with_children gb
8
Pros:

Breakfast was very good. Buffet style but good quality meat.

Cons:

Provide an ironing board, iron, hairdryer. Rooms are okay decent size. Fan was a massive bonus in this heat. Its £11 for an uber to the Wigan ground and £8 to wigan city centre.

2026-07-25 via Nuitee
J
John solo_traveller gb
8
2026-07-24 via Nuitee
C
Carla couple gb
10
Great stay!!!
Pros:

Beautiful property and staff are amazing, friendly and a pleasure to talk and chat too! Food was delicious and grounds fantastic!

2026-07-23 via Nuitee
S
SandraUk solo_traveller gb
10
Pros:

Absolutely wonderful team - friendly, pay attention to detail, nothing is too big of an ask!

We stayed in a suite and it was lovely, spacious, very comfortable, quiet, and we had everything we needed.

Cons:

It was perfect. No complaints from us!

2026-07-23 via Nuitee
A
Alyson solo_traveller gb
5
2026-07-23 via Nuitee
R
Robert solo_traveller gb
8
2026-07-23 via Nuitee
J
JOY couple gb
2
Pros:

nothing did not stay as room not acceptable and no attentive available

Cons:

promised to honour my refund buy now saying no

2026-07-22 via Nuitee
S
Sue couple gb
3
Disappointing menu and gloomy decor
Pros:

NA

2026-07-21 via Nuitee
R
Russell couple gb
10
Excellent All round Service Would use this Hotel Again
Pros:

Good Breakfast

Cons:

No problems

2026-07-21 via Nuitee
J
John extended_group gb
3
I was supposed to stay two nights but checked out after one sleepless night
Pros:

Breakfast was great

Cons:

Room was too hot no aircon no tea coffee no bottled water no sleep

2026-07-20 via Nuitee
A
Adrian solo_traveller gb
7
2026-07-20 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Location

Cons:

Nothing

2026-07-20 via Nuitee
J
John couple gb
7
Beautifully positioned hotel that could do with a little updating in parts
Pros:

Good .Not a large choice but sufficient .Service was excellent.

2026-07-20 via Nuitee
G
Gary Owens-Vári solo_traveller gb
5
Can't recommend it to anyone, sadly
Pros:

The original building is stunning... sadly it stops there!

Cons:

Original building is just as shown on Booking.Com, absolutely beautiful.. what they didn't show is the actual accommodation building which is bland, run down and tired.. then there's the smell of weed in the corridors! I'm unsure how it is awarded 4* when it would surely struggle to achieve 2*... Nothing like one of their other hotels near Neston! Staff weren't exactly brimming with happiness either, not a great advert for the hotel group!

2026-07-19 via Nuitee
B
bigbazwaller solo_traveller gb
6
Cons:

Double beds which are made of twin beds pushed together as no good. Fall down the gap all night. Grim

2026-07-19 via Nuitee
S
Simpson couple gb
6
Great looking place and wonderful grounds
Pros:

Location was ideal to visit family. There was a pathway to the local pub to get food on the Sunday night when the hotel doesn't do food. The staff were very friendly and helpful

Cons:

The room needed a bloody good clean/redecoration. There was dubious stuff across the bottom of the bed. The chairs needed a clean as they were lovely but grim.

2026-07-19 via Nuitee
S
Stephen family_with_children gb
10
Excellent stay
Pros:

Room was fantastic, really clean with all the amenities and the bed was so comfortable. Very quiet room.
Great breakfast and the bar was lovely

Cons:

Nothing

2026-07-19 via Nuitee
H
Helen couple gb
1
Pros:

Location

Cons:

Blood on bed covers

2026-07-18 via Nuitee
O
O'Sullivan couple gb
6
Probably wouldn't stay again but staff very friendly.
Pros:

Staff very friendly, comfortable room.

Cons:

Bathroom very tired but clean. No wifi in the bedroom. Breakfast wasn't very warm and they wanted to charge extra for breakfast cappuccino

2026-07-17 via Nuitee