Abitta Condado

Hotels
Independent
7.8 (116 reviews)
4 Calle Clemenceau, San Juan, 00907 , San Juan , PR

Facilities

Health or beauty spa nearby
Free beach club nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Kayaking nearby
Breakfast available (surcharge)
Multilingual staff
Free use of nearby fitness center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Recently renovated rooms
Good size rooms
Cons:
Noise issues
Inconvenient restaurant vouchers
Room cleanliness concerns
Value for money

Categories

Cleanliness
6.5
Mixed reviews about cleanliness, with some guests mentioning a bad smell in the building and rooms.
Service
7.6
Staff friendliness and helpfulness were appreciated, while some guests mentioned noise issues.
Location
8.4
Great location close to key landmarks and beach, suitable for business trips.
Room Quality
7.7
Rooms were comfortable and recently renovated, but some complaints about noise and water drainage.
Amenities
7
Mixed feedback on amenities, with some guests praising the onsite pool and restaurant, while others disliked the breakfast arrangements.
Value for Money
5.9
Several guests felt the price was too high for the offerings, especially considering inconveniences with restaurant vouchers and facilities.
Food and Beverage
7.4
Breakfast and dining options were generally well-received, although some guests desired more variety.
Overall Experience
7.5
Most guests had a positive overall experience, mentioning friendly staff and good location, with some highlighting room maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 08:49

Property Description

Relaxing Spa Tub and Tour Assistance
Unwind in the spa tub or get expert advice on local tours with our tour/ticket assistance, enhancing your stay with relaxation and exploration.

Delicious Cooked-to-Order Breakfasts
Start your day right with a cooked-to-order breakfast available daily, ensuring a flavorsome beginning before you head out to explore San Juan.

Convenient Location and Multilingual Staff
With a prime location near popular attractions like Casino del Mar at La Concha Resort, our hotel offers a 24-hour front desk and multilingual staff to cater to your needs seamlessly.

Book your stay at El Canario By The Lagoon now to experience comfort, convenience, and personalized service during your visit to San Juan!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.8
Based on 116 reviews
Cleanliness: 6.5
Service: 7.6
Location: 8.4
Room Quality: 7.7
Amenities: 7
Value for Money: 5.9
Food and Beverage: 7.4
Overall Experience: 7.5
H
Hiram family
10
Pros:

Awesome and peaceful

2025-06-21 via Nuitee
H
Hiram
10
Pros:

Good option on emergency

2025-06-20 via Nuitee
M
Marcus
2
Pros:

I don’t do much complaining. I come from quite humble beginning's, and I’m aware that for every amenity a hotel offers, a local family is likely denied equal and adequate services. But a hotel without a working shower is inexcusable. I can let the condition of the bathroom slide. I can let the thin walls and ceilings that allow you to hear far too much of what’s going on around you slide. I could even excuse the voucher for a kitchen that isn’t in service on the specified day the voucher was issued rendering it useless. But I can’t accept paying for a stay somewhere the shower just doesn’t work. For that reason alone I would never recommend anyone staying here. Just pay more to stay a few hundred feet away at La Concha Resort. You will get access to a beach front and pool that will make your stay memorable. But you won’t get that here. The staff is nice. The location isn’t the worst. But respectfully, I didn’t come to see the staff. And I didn’t intend to get in the ocean and not be able to take a decent shower. If I could get some of my money back I would. But if you’re savvy enough to read the reviews, you’ll save yourself the regret, and understand me when I tell you room 3307 in particular is only good for a bed. That’s it.

Go somewhere else.

2025-06-15 via Nuitee
N
NATHALIA partner
10
Pros:

Everything was great. Great staff, delicious restaurant. Decorated beautifully. Beach gadgets for free. Great place

2025-05-30 via Nuitee
J
Jose Ruben family
10
Pros:

Cleanliness, Location

2025-05-27 via Nuitee
J
Jillian
10
Pros:

Check in was a little rocky at first as we had to wait till 4:30 for our room to be ready. We got our vouchers and used them and also got to use the complimentary umbrella and chairs at the beach! An absolute plus! We had brunch and dinner on Sunday 5/25 and the food was amazing! Both our gentleman waiters for brunch and dinner were so friendly and exhibited amazing customer service! Very attentive and on point with making us feel welcomed and our visit special. Tony was our waiter for dinner however I don’t remember the name of our waiter from brunch. Room was very cute and cozy! I took advantage of the gym all 3 days. Location was absolutely convenient for us as we got to experience the festival, beach, food, and casino close by. We will definitely be staying there again in the near future!

2025-05-27 via Nuitee
L
Linda friends
4
Pros:

Hotel is under renovation. apparently it was bought by the hotel next door and the name has changed. Rooms are clean but need serious renovations. Staff was very good. Restaurant was good but very overpriced for hotel.

2025-05-26 via Nuitee
J
Janeysa partner
10
Pros:

Excelente experiencia, cerca de todo.

2025-05-24 via Nuitee
D
Dornesia
10
Pros:

Service is top tier! And restaurant is soooo good! Love this hotel!

2025-05-21 via Nuitee
F
Francisco
10
Pros:

Very convenient location and the food at the restaurant was great

2025-05-11 via Nuitee
J
julio partner
6
Pros:

Good location!!!

2025-05-10 via Nuitee
J
Jason
4
Pros:

They need to put a sign that way we know where we at. I’ll spend 45 minute looking for this hotel.

2025-05-04 via Nuitee
M
Meiling partner
10
Pros:

A great place within walking distance to shopping, dining, and beach access. Clean rooms and helpful staff. We also enjoyed access to the hot tub.

2025-05-02 via Nuitee
Y
Yadira
10
Pros:

Nothing

2025-04-27 via Nuitee
R
Raychel partner
10
Pros:

Very nice area and property. Would stay again.

2025-04-25 via Nuitee
L
Luis
10
Pros:

Love it

2025-04-19 via Nuitee
A
Anshul
8
Pros:

2025-04-14 via Nuitee
E
Evelyn
8
Pros:

I was lil upset because I was there 2 hours earlier in check in, I waited around hotel then 4:30 I got my room. Don’t thing that was fair. My room wasn’t ready by 4pm

2025-04-08 via Nuitee
I
Izauro partner
10
Pros:

An excellent experience

2025-04-02 via Nuitee
L
Lisandra
8
Pros:

Mandy y la asistente nueva muy amable. Mandy súper dispuesta a resolver para nuestra estadía. Los aperitivos no fueron de nuestro agrado. Pero Jefry muy cordial. La limpieza de el baño deben darle más atención. Nos imaginamos que cuando termine todos los arreglos será una mejor experiencia. Gracias. Lisandra y amigas

2025-03-30 via Nuitee