Sheraton Toronto Airport Hotel & Conference Centre

Hotels
•
Sheraton
8.2 (1113 reviews)
801 Dixon Road , Toronto , ca

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Clean fitness center
Convenient location
Cons:
Inconsistent service at restaurant
Issues with room temperature settings

Categories

Cleanliness
7.91
Generally clean, though some complaints about older amenities.
Service
8.38
Staff was friendly and accommodating, with some variance in service quality.
Location
8.42
Convenient proximity to the airport.
Room Quality
7.87
Rooms are spacious with quality furnishings.
Amenities
8.9
Excellent fitness center and lovely pool area.
Value for Money
7.86
Standard pricing for the amenities and service provided.
Food and Beverage
7.91
Food was described as delicious and fresh.
Overall Experience
8.38
Overall positive stay with great aspects that made the trip enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:34

Property Description

Convenient Airport Proximity and Modern Amenities
Less than a 5-minute drive from Toronto Pearson International Airport, our hotel offers a complimentary shuttle service for all guests. The renovated property features a glass-enclosed indoor pool and a 24-hour fitness centre for your relaxation and wellness needs.

Luxurious Room Features and Upgraded Amenities
Each guest room includes a Plush Sheraton Signature Bed with premium linens, a flat-screen TV, free WiFi, and a moveable work desk. Enjoy natural light through floor-to-ceiling windows and the convenience of in-room amenities like a refrigerator and in-room safe. Deluxe and club level rooms offer additional perks like bathrobes and upgraded amenities.

Dining and Event Options
Indulge in Mediterranean cuisine at the on-site Olio Mediterranean Grille for all-day dining, or unwind at the Olio Lounge with your favorite drink. With 26,000 square feet of modern meeting space, our hotel is ideal for conferences and events. Plus, take advantage of our convenient location near downtown Toronto and key attractions.

Book now for a seamless stay experience at the Sheraton Toronto Airport Hotel and Conference Centre.

Important information:

Please note the credit card used for booking must be presented at time of check in. Please contact hotel to obtain 3rd party authorization form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1113 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 8.38
L
Lisa • family_with_children • ca
9
2026-02-08 • via Nuitee
W
Winnipeg4 • Business • Winnipeg, Manitoba
8
Very good option for Clear Point Surgical Patients
Pros:

We stayed here as part of the Sheraton's arrangement with ClearPoint Surgical Solutions - it is literally across the street. Staff were well versed on this program and happy to accommodate any requests - like a raised toilet seat or a later checkout. They even put us right across from the ice machine, which was great. Room service was tremendous and quick (separate review made for Olio). Staff were excellent, especially our beautiful singing housekeeper. We were glad we stayed here. Two notes: (1) these are pet-friendly rooms. If you have allergies, bring your antihistamines and stay off the upholstered furniture. (2) The shower chair provided was actually a commode, and the shower was a bathtub, not a walk-in shower, so that part was a bit challenging. It was fine, just good to know in advance. All in all, a successful trip.

2026-01-29 • via Tripadvisor
C
C7166PRterrys • Family • Ottawa, Ontario
10
A warm welcome from a great staff
Pros:

The hotel manager, Abdul Khan and the staff at the hotel were extremely welcoming of my family. they made them feel special. In spite of some initial confusion, the team figured out how to make everything work out putting their guests above all else.

well done!!

2026-01-24 • via Tripadvisor
C
Candace • couple • us
10
2026-01-20 • via Nuitee
S
Samson • solo_traveller • ca
9
Great
Pros:

The room providers ironing board, so I save my cost.

Cons:

The 3pm check-in time may not be suitable for travelers; although I encouraged myself to approach the staff at 12noon and was checked in.

Also, the airport shuttle was fantastic but the bus stop 13 needs to be clearly stated in all advert - it took time before I got direction!

2026-01-19 • via Nuitee
C
Cassandra • extended_group • ca
10
2026-01-19 • via Nuitee
A
Anna • family_with_children • es
10
Genial per ser al aeroport amb facilitat
Pros:

Esmorzar deliciós i complert

Cons:

La piscina fa molta olor a clor

2026-01-19 • via Nuitee
F
Frederick • family_with_children • ca
8
Cons:

Paying parking

2026-01-19 • via Nuitee
M
Mohamed Amine • couple • ca
1
2026-01-19 • via Nuitee
L
laura • solo_traveller • ie
10
2026-01-19 • via Nuitee
N
Northernclimes • Couples
10
Thank you everyone!
Pros:

The hotel staff, without a single exception, were friendly, helpful and supportive. We required an accessible room and everyone went out of their way to ensure we had everything we needed and were comfortable. And the restaurant was surprisingly good; a bonus.

2026-01-15 • via Tripadvisor
K
Katelyn • family_with_children • ca
7
2026-01-12 • via Nuitee
H
Humberto • family_with_children • de
8
2026-01-11 • via Nuitee
G
Gilles • solo_traveller • ca
9
Nice and friendly
2026-01-07 • via Nuitee
L
LiamH479 • Business • Sutton Bridge, Lincolnshire, England
6
Dread coming here as part of a group booking
Pros:

I have stayed here a couple of times, amd while the public areas are clean and tidy, the rooms are average and the service is variable.
Staff ranged from uninformed to unhelpful.

A great example of a Bonvoy location that seems happy to benefit from the advertising, but doesn't really like providing the "perks" of Bonvoy Status.
Any request for the status perks that most properties provide happily, the excuse of being part of a group was used as a convenient way to deny the facilities that many other properties provide.

I was advised to speak to a sales manager, and given her card, but she was, apparently, unwilling to answer the phone at any point

2026-01-05 • via Tripadvisor
C
Cassandra • family_with_children • ca
8
2026-01-02 • via Nuitee
M
Maureen • family_with_children • ca
10
Beautiful
Cons:

Pool,breakfast,dinner,staffs, conduct was good.

2025-12-22 • via Nuitee
D
David • family_with_children • ca
10
2025-12-17 • via Nuitee
K
Ken • solo_traveller • za
7
2025-12-12 • via Nuitee
R
Renata • family_with_children • us
5
2025-12-11 • via Nuitee