Mercure Arles Centre Arenes

Hotels
•
Mercure
7.9 (3470 reviews)
1 Rue Emile Fassin , Arles , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Room quality issues
Cleaning standards could improve

Categories

Cleanliness
7.04
Some reviews mentioned issues such as the rooms being old and carpets being dirty.
Service
8.51
Many reviews highlighted friendly staff and good service.
Location
8.55
The hotel is praised for its excellent location near restaurants and attractions.
Room Quality
7.5
Some rooms were described as small and dated, leading to lower ratings here.
Amenities
8.03
Amenities like breakfast were well-received, though parking had some issues.
Value for Money
7.49
While some guests felt it was worth the price, others felt let down by room quality.
Food and Beverage
8.04
Breakfast and dining experiences received positive remarks.
Overall Experience
8.01
Overall, guests enjoyed their stay but noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:48

Property Description

Historic Charm and Modern Comforts
The Hôtel Atrium in Arles offers a unique blend of historic charm and modern comforts. Facing the main historic buildings, including the antique theatre, this hotel is a picturesque retreat for travelers.

Rooftop Pool with Panoramic Views
Guests can unwind and enjoy breathtaking views of the city from the rooftop outdoor swimming pool. Whether it's a refreshing swim or simply lounging by the poolside, the panoramic vistas add a touch of luxury to your stay.

Convenient Amenities and Services
From air-conditioned rooms with flat-screen TVs to complimentary WiFi throughout the hotel, Hôtel Atrium ensures a comfortable stay. Indulge in a delicious buffet breakfast each morning or opt for an express breakfast for a quick bite before exploring the city.

Ready to experience the perfect blend of history and modernity at Hôtel Atrium? Book your stay now and explore Arles from a prime location!

Important information:

Please note that the swimming pool is available from May to September.

A private car park with a limited number of 18 spaces is available with additional fee. Reservations are possible upon check-in, subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 11, 2025 until Sun, Mar 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3470 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 8.01
D
dominique • solo_traveller • fr
9
Pros:

Situation

Cons:

Manque de téléphone dans la chambre

2026-04-17 • via Nuitee
D
Denis • solo_traveller • ca
8
Pros:

Le personnel était très gentil, très bon emplacement et très bon déjeuner.

2026-04-17 • via Nuitee
A
Alexandre • family_with_children • br
9
Pros:

Localização e staff muito atencioso

Cons:

Restaurante de custo benefício não muito bom.

2026-04-15 • via Nuitee
P
Paolo • family_with_children • it
6
Breve soggiorno nella stupenda Arles
Pros:

La posizione dell'hotel è eccezionale e la colazione era molto buona e completa! la junior suite era grande ,ma il letto era un normale letto matrimoniale ,non large! L'armadio era piccolissimo,e non aveva cassetti per la biancheria ! nell'armadio c'era un piccolo frigorifero che non funzionava: lo abbiamo fatto subito presente alla reception, ma in tre giorni non è successo niente!! il bagno era relativamente piccolo e la doccia si doveva fare entrando in una vasca scivolosissima!

Cons:

vedi sopra!

2026-04-13 • via Nuitee
J
Jacqueline • couple • nl
8
Pros:

Prima verblijf in net hotel op een super locatie tegen het centrum va de stad.

2026-04-12 • via Nuitee
B
Bolognini • solo_traveller • it
7
2026-04-12 • via Nuitee
B
Bertrand • couple • ch
5
2026-04-11 • via Nuitee
D
Denise • couple • ch
7
2026-04-10 • via Nuitee
R
Roland • couple • fr
7
2026-04-09 • via Nuitee
R
Ralf • couple • de
10
Einfach Super. Wir haben vor Ort gleich um 3 Tage verlängert !
Pros:

Das Hotel hat uns postiviv überrascht. Es ist frisch renoviert und verfügt über ein tolles Design.
Nettes Personal an der Rezeption, im Restaurant und im Service.
Wir fühlten uns gleich "zuhause".
Unser großes Zimmer in der 4. Etage hatte Blick auf die Altstadt und ein sehr bequemes Doppelbett.
Es verfügte über ein Duschbad und ein separates WC.
Ein "Schreibtisch" war vorhanden, aber sehr klein.
Man konnte aber im Foyer oder in einem separatem Aufenthaltsraum in Ruhe arbeiten.
Tolle Lage, zentral hinter der Touristen-Info. Mit wenigen Schritten ist man in der Altstadt.
Die Dachterasse mit Bar und Pool waren jahreszeitlich bedingt (Ostern) geschlossen.
Das Hotel verfügt über weine große Lobby, eine Bar und ein Restaurant mit kleinem Speisenangebot.
Das große und abwechslungsreiche Frühstücksbüffet am Morgen haben wir sehr genossen.
Als Basis für unseren Provence- Urlaub war dieses Hotel einfach Super.
Wir haben vor Ort gleich um 3 Tage verlängert und kommen gerne wieder !

Cons:

Die Hotelgarage ist recht klein und könnte besser beleuchtet sein.
An einigen Tagen waren keine Plätze mehr frei als wir abends von unseren Ausflügen kamen.
Es gibt aber einer öffentliche Garage schräg gegenüber.
Die Speisenauswahl im Restaurant (mittags und abends) hätte größer bzw. abwechsungsreicher sein können.

2026-04-09 • via Nuitee
M
MICHELE • couple • fr
8
Pros:

L'accueil de l'ensemble personnel. La situation géographique de l'hôtel par rapport au centre ville d'Arles.
Propreté, calme, lit très confortable et chambre spacieuse

Cons:

Un frigo bar serait le bienvenu.
Le petit déjeuner est très bon et copieux mais pour des gens qui ne mangent pas énormément ce serait bien que soit proposée une formule plus simple à un prix moins onéreux.

2026-04-07 • via Nuitee
S
Stefano • couple • it
7
Ok
Pros:

Good position

2026-04-07 • via Nuitee
S
Sam Zahr • family_with_children • lb
7
Pros:

Stunning Location in the center.

2026-04-07 • via Nuitee
M
Michela • family_with_children • it
8
Pros:

Vicinanza al centro di Arles
Ottima colazione

2026-04-06 • via Nuitee
W
Winkels • couple • de
9
2026-04-06 • via Nuitee
J
JOSE • couple • es
4
No alcanza el estándar básico de su categoría.
Pros:

Moderno y bien situado

Cons:

Habitación minúscula. Seria inaceptable como individual en un hotel de dos estrellas, que decir como doble en un de cuatro.

2026-04-06 • via Nuitee
D
Daria • family_with_children • ru
10
Отличный вариант остановки в Арле в самом центре
Pros:

Все было отлично! Отель очень удачно расположен, имеет свою парковку и очень хороший завтрак!

Cons:

Такого не было

2026-04-05 • via Nuitee
• couple • fr
9
2026-04-05 • via Nuitee
K
KuanYu • family_with_children • tw
1
洗手台下放置毛巾的層板邊緣非常尖銳，導致先生手及腳都受傷，嚴重設計不良。 房間內沒有冰箱
Pros:

位置不錯

Cons:

洗手台下放置毛巾的層板邊緣非常尖銳，導致先生手及腳都受傷，嚴重設計不良。
房間內沒有冰箱

2026-04-03 • via Nuitee
R
rosa • family_with_children • it
8
2026-04-02 • via Nuitee