Mercure Arles Centre Arenes

Hotels
•
Mercure
7.9 (3609 reviews)
1 Rue Emile Fassin , Arles , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Room quality issues
Cleaning standards could improve

Categories

Cleanliness
7.04
Some reviews mentioned issues such as the rooms being old and carpets being dirty.
Service
8.51
Many reviews highlighted friendly staff and good service.
Location
8.55
The hotel is praised for its excellent location near restaurants and attractions.
Room Quality
7.5
Some rooms were described as small and dated, leading to lower ratings here.
Amenities
8.03
Amenities like breakfast were well-received, though parking had some issues.
Value for Money
7.49
While some guests felt it was worth the price, others felt let down by room quality.
Food and Beverage
8.04
Breakfast and dining experiences received positive remarks.
Overall Experience
8.01
Overall, guests enjoyed their stay but noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:48

Property Description

Historic Charm and Modern Comforts
The Hôtel Atrium in Arles offers a unique blend of historic charm and modern comforts. Facing the main historic buildings, including the antique theatre, this hotel is a picturesque retreat for travelers.

Rooftop Pool with Panoramic Views
Guests can unwind and enjoy breathtaking views of the city from the rooftop outdoor swimming pool. Whether it's a refreshing swim or simply lounging by the poolside, the panoramic vistas add a touch of luxury to your stay.

Convenient Amenities and Services
From air-conditioned rooms with flat-screen TVs to complimentary WiFi throughout the hotel, Hôtel Atrium ensures a comfortable stay. Indulge in a delicious buffet breakfast each morning or opt for an express breakfast for a quick bite before exploring the city.

Ready to experience the perfect blend of history and modernity at Hôtel Atrium? Book your stay now and explore Arles from a prime location!

Important information:

Please note that the swimming pool is available from May to September.

A private car park with a limited number of 18 spaces is available with additional fee. Reservations are possible upon check-in, subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3609 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 8.01
M
martine ovadia • solo_traveller • il
8
Pros:

בריכה אמנם קטנה אך מוסיפה המון.
מיקום המלון יוצא מן הכלל

Cons:

ארוחת בוקר בסיסית .

2026-07-11 • via Nuitee
D
Dick • solo_traveller • nl
9
Perfecte plek om het fotofestival te bezoeken en daarna te relaxen.
Pros:

Ligging. Comfort. Hygiene. Vriendelijkheid en gastvrijheid van de staf. En het zwembad!

Cons:

Niets

2026-07-10 • via Nuitee
I
Ina • couple • de
9
Wir kommen gerne wieder.
Pros:

Extrem zentrale Lage, trotzdem sehr ruhig. Das sehr nette und zuvorkommende Personal.
Wir haben in den bequemen Betten sehr gut geschlafen. Das Frühstück war super.
Der Pool wirkte auf den ersten Blick sehr klein, aber erfüllte seinen Zweck und wir genossen ihn abends sehr.

2026-07-10 • via Nuitee
F
François • couple • fr
6
Pros:

Localisation

Cons:

Il a fallu batailler pour avoir le respect des conditions de réservation pour annuler une nuit.

2026-07-10 • via Nuitee
M
Mari • family_with_children • ch
8
2026-07-08 • via Nuitee
J
Joa • solo_traveller • fr
8
Pros:

Le buffet est généreux
La salle des repas est lumineuse et accueillante.

Cons:

Le parking payant devrait être gratuit comme ailleurs.

2026-07-07 • via Nuitee
B
BONNET • couple • fr
9
2026-07-07 • via Nuitee
A
Aníbal C • couple • es
9
Buena ubicación y buen desayuno
Pros:

La ubicación era excelente. A pasos del centro histórico, pero ubicado sobre una calle amplia para transitar. No encontramos disponibilidad en el parking del hotel, pero hay uno a 2 cuadras que tiene convenio con el hotel.
El desayuno era muy bueno.
La habitación normal, con todo lo necesario para estar cómodo.

Cons:

Nada. Todo me pareció bien.
Tal vez un frigobar en la habitación completaría muy bien todos los amenities. Con esta ola de calor hubiese sido importante para poder dejar bebidas frías en la habitación. Pero es sólo un detale.

2026-07-06 • via Nuitee
C
carolle • couple • fr
8
2026-07-05 • via Nuitee
C
Clare • couple • ch
9
2026-07-04 • via Nuitee
Y
Yvonne • couple • nl
7
Goede plek in Arles
Pros:

Locatie tegenover VVV en eigen parkeerplaats

Cons:

Beetje oubollige kamers, maar verder oke hoor

2026-07-03 • via Nuitee
S
Sylvain • couple • fr
8
RAS
Cons:

La salle de bain était trop étroite

2026-07-01 • via Nuitee
O
Odoardo • extended_group • it
8
2026-06-26 • via Nuitee
C
Christina • couple • gb
8
Although there was no view from our room we were comfortable the air conditioning was brilliant.
Pros:

The breakfast was excellent and very well located

Cons:

Oh my only question is tea? I like tea but I found the method of making a cup of tea a bit fiddly and although the taste was nice it wasn’t strong enough but that was my only thing.

2026-06-26 • via Nuitee
X
Xining • extended_group • hu
1
入住体验感极差，前台带有种族歧视，跟老外客人聊的很礼貌，遇到我们就拉个脸。我们预定了三个房间，其中一个空调不制冷，效果极差，我们当天抵达的时候气温40度，反映给前台后，简单的到房间看了一下，很敷衍的说等一下会好的。我们要求换房，在酒店有空房
2026-06-25 • via Nuitee
V
Vasileios • couple • gr
9
2026-06-25 • via Nuitee
J
Joëlle • solo_traveller • fr
9
Pros:

L'hôtel est très bien situé. Le personnel compétent et sympathique. Les chambres et salle de bain confortables et bien équipées. L'hôtel met à disposition une borne de recharge électrique très appréciable. Petit déjeuner copieux et varié.

Cons:

Dommage la climatisation était en panne.

2026-06-22 • via Nuitee
T
Thomas • couple • de
8
2026-06-22 • via Nuitee
P
Pascale • family_with_children • ch
4
A éviter
Pros:

Rien !

Cons:

Chambre minuscule pour une suite, pas de parking à l'arrivée alors qu'on proposait un parking ... Cependant, le personnel ne s'est pas laissé démonter.... un bravo quand même

2026-06-22 • via Nuitee
B
Betsaba • couple • br
7
2026-06-21 • via Nuitee