Mercure Arles Centre Arenes

Hotels
•
Mercure
7.9 (3684 reviews)
1 Rue Emile Fassin , Arles , fr
+33 4 90 49 92 92

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Room quality issues
Cleaning standards could improve

Categories

Cleanliness
7.04
Some reviews mentioned issues such as the rooms being old and carpets being dirty.
Service
8.51
Many reviews highlighted friendly staff and good service.
Location
8.55
The hotel is praised for its excellent location near restaurants and attractions.
Room Quality
7.5
Some rooms were described as small and dated, leading to lower ratings here.
Amenities
8.03
Amenities like breakfast were well-received, though parking had some issues.
Value for Money
7.49
While some guests felt it was worth the price, others felt let down by room quality.
Food and Beverage
8.04
Breakfast and dining experiences received positive remarks.
Overall Experience
8.01
Overall, guests enjoyed their stay but noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:48

Property Description

Historic Charm and Modern Comforts
The Hôtel Atrium in Arles offers a unique blend of historic charm and modern comforts. Facing the main historic buildings, including the antique theatre, this hotel is a picturesque retreat for travelers.

Rooftop Pool with Panoramic Views
Guests can unwind and enjoy breathtaking views of the city from the rooftop outdoor swimming pool. Whether it's a refreshing swim or simply lounging by the poolside, the panoramic vistas add a touch of luxury to your stay.

Convenient Amenities and Services
From air-conditioned rooms with flat-screen TVs to complimentary WiFi throughout the hotel, Hôtel Atrium ensures a comfortable stay. Indulge in a delicious buffet breakfast each morning or opt for an express breakfast for a quick bite before exploring the city.

Ready to experience the perfect blend of history and modernity at Hôtel Atrium? Book your stay now and explore Arles from a prime location!

Important information:

Please note that the swimming pool is available from May to September.

A private car park with a limited number of 18 spaces is available with additional fee. Reservations are possible upon check-in, subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

7.9
Based on 3684 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 8.01
A
Amanda • extended_group • es
8
2026-08-15 • via Nuitee
O
Olivier • solo_traveller • fr
1
Pros:

Prix anormalement cher par rapport a nos voisins.
Booking pas bon canal d achat.
J irai ailleurs à l avenir

2026-08-15 • via Nuitee
K
Kerrie • extended_group • au
9
Great location!
Pros:

Great location. Pool a bonus.

2026-08-15 • via Nuitee
E
emmanuelle • family_with_children • fr
7
2026-08-14 • via Nuitee
C
Claude • solo_traveller • lu
8
Un très bon moment
Pros:

Top emplacement et personnel très gentil.

Cons:

Rien

2026-08-14 • via Nuitee
A
Alessandro • family_with_children • ch
8
Pros:

L’emplacement, la piscine même petite, mais très appréciée, pendant les fortes chaleurs, le personnel, la propreté

2026-08-14 • via Nuitee
F
FREDERIC • extended_group • fr
1
Très déçu par la dimension des chambres et l'équipement (portes qui ne ferment pas !!!)
Pros:

Hotel bien situé.

Cons:

Parking très réduit donc pas accessible. Portes des chambres voilées : il faut donner un coup d'épaule dans la porte de la chambre pour entrer (méthode montrée par le personnel de l'hôtel !!!) et porte de la salle de bain et des toilettes qui ne ferme pas !!!!!!! Chambres très petites (à peine 12m2) qui ne correspondent pas avec la description ni avec le standard d'un 4 étoiles !!!! Le personnel n'a pas voulu entendre mes réclamations. Je ne recommande pas cet hôtel...

2026-08-13 • via Nuitee
S
Stephanie • solo_traveller • fr
10
Bon rapport qualité prix
Pros:

L'emplacement

Cons:

La déco..

2026-08-11 • via Nuitee
F
FEDERICO • couple • it
8
2026-08-11 • via Nuitee
P
Peter • couple • de
8
2026-08-11 • via Nuitee
H
Howard • family_with_children • gb
7
2026-08-11 • via Nuitee
A
Anne-Sophie • family_with_children • ch
9
2026-08-11 • via Nuitee
C
cecilia • extended_group • it
8
2026-08-10 • via Nuitee
P
Patricia • couple • es
8
Correcto
Pros:

La ubicacion y habitacion correcta

Cons:

Fallo de A.A. en las zonas comunes por averia.

Y piscina muy pequeña para el tamaño de hotel.

Y el camarero de cafeteria solo atiende en espacio de piscina

2026-08-10 • via Nuitee
J
Jean Philippe • couple • fr
6
Pros:

Son emplacement

Cons:

La piscine trop petite les chambres trop petites le bar de rooftop qui ferme à 20h30

2026-08-10 • via Nuitee
E
emmanuelle • couple • fr
2
Passez votre chemin
Pros:

Emplacement

Cons:

Literie hors d âge
Impossible de dormir dans un lit aussi inconfortable

2026-08-10 • via Nuitee
M
Marie Elisabeth • solo_traveller • fr
8
2026-08-09 • via Nuitee
A
Agostoni • family_with_children • it
6
Personale gentile e disponibile ma camera nn soddisfacente
Pros:

Le aree reception bar e ristorazione

Cons:

La camera Classic nn è all’altezza di un 4stelle.. senza frigo e angusta

2026-08-09 • via Nuitee
L
Lassale • solo_traveller • fr
9
Bon rapport qualité/prix
Pros:

Bon emplacement, piscine agréable et accueil convivial. Un effort de déco appréciable.

2026-08-09 • via Nuitee
J
JILL • solo_traveller • fr
10
2026-08-09 • via Nuitee