Mercure Arles Centre Arenes

Hotels
Mercure
7.9 (3565 reviews)
1 Rue Emile Fassin , Arles , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Room quality issues
Cleaning standards could improve

Categories

Cleanliness
7.04
Some reviews mentioned issues such as the rooms being old and carpets being dirty.
Service
8.51
Many reviews highlighted friendly staff and good service.
Location
8.55
The hotel is praised for its excellent location near restaurants and attractions.
Room Quality
7.5
Some rooms were described as small and dated, leading to lower ratings here.
Amenities
8.03
Amenities like breakfast were well-received, though parking had some issues.
Value for Money
7.49
While some guests felt it was worth the price, others felt let down by room quality.
Food and Beverage
8.04
Breakfast and dining experiences received positive remarks.
Overall Experience
8.01
Overall, guests enjoyed their stay but noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:48

Property Description

Historic Charm and Modern Comforts
The Hôtel Atrium in Arles offers a unique blend of historic charm and modern comforts. Facing the main historic buildings, including the antique theatre, this hotel is a picturesque retreat for travelers.

Rooftop Pool with Panoramic Views
Guests can unwind and enjoy breathtaking views of the city from the rooftop outdoor swimming pool. Whether it's a refreshing swim or simply lounging by the poolside, the panoramic vistas add a touch of luxury to your stay.

Convenient Amenities and Services
From air-conditioned rooms with flat-screen TVs to complimentary WiFi throughout the hotel, Hôtel Atrium ensures a comfortable stay. Indulge in a delicious buffet breakfast each morning or opt for an express breakfast for a quick bite before exploring the city.

Ready to experience the perfect blend of history and modernity at Hôtel Atrium? Book your stay now and explore Arles from a prime location!

Important information:

Please note that the swimming pool is available from May to September.

A private car park with a limited number of 18 spaces is available with additional fee. Reservations are possible upon check-in, subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3565 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 8.01
A
Ann-Christin solo_traveller se
10
2026-05-16 via Nuitee
K
Kenneth solo_traveller au
7
Great place to overnight with cafes, bars and restaurants within easy walking distance from the hotel.
Pros:

Convenient location. Good secure car park. Pleasant staff. Comfy bed.

Cons:

Breakfast could’ve been better

2026-05-15 via Nuitee
B
Beuzen couple fr
10
2026-05-14 via Nuitee
J
Jaime Pérez Costa couple cl
9
muy bueno
Pros:

wifi y estacionammiento

Cons:

que no puedo comunicarme directo con la recepción sino llamndo por teléfono y lo segundo es que el pie de ducha es muy resvaloso, alguien se va caer

2026-05-12 via Nuitee
C
Carlos couple es
10
Un lugar ideal para conocer Arles
Pros:

La ubicación y un desayuno estupendo

2026-05-10 via Nuitee
L
Lostado R. family_with_children es
9
2026-05-09 via Nuitee
C
Charles solo_traveller fr
10
2026-05-09 via Nuitee
J
jean luc family_with_children fr
7
Pros:

L’emplacement de l’hôtel et le petit dejeuner etaient tres bien. Par contre la chambre ne correspond pas a un 4 etoiles, decoration simple, lit pas confortable, chambre tres etroite.

2026-05-05 via Nuitee
B
BGA solo_traveller at
6
Top Lage!
Pros:

Sehr gute Lage am Rande der Innenstadt. Man ist ebenso schnell fußläufig in der Stadt wie mit dem Mietwagen auf Tour aus der Stadt hinaus. Garage direkt im Hotel. Personal sehr freundlich, aber auch sehr passiv.

Cons:

Zimmer eher klein, seitlich der Betten kaum Platz. Sehr kleiner Kleiderschrank, in dem auch noch die Minibar platziert war: noch weniger Raum und beheizte Kleidung. Frühstück als umfangreiches Buffet mit allerdings nur durchschnittlicher Qualität.
Insgesamt ein anonymer Kasten mit wenig Empathie im Detail.

2026-05-04 via Nuitee
A
Alain solo_traveller fr
8
2026-05-02 via Nuitee
A
Alain family_with_children fr
8
Hotel très bien; restaurant moins bien
Pros:

Nous avions demandé une chambre 3 personnes. Nous l'avons eue avec un vrai lit pour notre petite-fille de 10 ans.

Cons:

La carte du restaurant manquait de choix.

2026-05-01 via Nuitee
X
Xavier couple fr
9
Visite de Arles
Pros:

Petit déjeuner agréable
Chambre propre

2026-05-01 via Nuitee
M
Michael solo_traveller us
9
Pros:

Great stay and enjoy the room, very comfortable.

2026-05-01 via Nuitee
T
Thoreau-Pitti solo_traveller be
9
Idéal pour visiter Arles
Pros:

Belle rénovation

Cons:

? Peut-être envisager une porte à ouverture automatique pour accéder à l’hôtel depuis le garage. Seule, il était bien difficile de maintenir la porte ouverte pour entrer avec le charriot à bagages…

2026-05-01 via Nuitee
M
Manuel couple es
5
Buena ubicación. Hotel mediocre.
Pros:

Atención recepcionista.

Cons:

Tamaño habitación, sin espacio para maletas y ropa. Baño muy incómodo. Desayuno mejorable.

2026-04-28 via Nuitee
W
Wright solo_traveller gb
10
excellent hotel for a visit to the roman sites in the city and Ponte du Guard.
Pros:

comfortable bed good secure underground parking big enough for our VW caravelle

Cons:

Room on the small side.

2026-04-27 via Nuitee
S
Simon solo_traveller gb
10
Very nice hotel and Arles beautiful.
Pros:

Good location. Close to arenas and restaurants bars etc.

2026-04-25 via Nuitee
couple fr
8
2026-04-25 via Nuitee
P
Patrick couple ch
9
2026-04-24 via Nuitee
P
Pierre couple fr
5
2026-04-22 via Nuitee