Mercure Arles Centre Arenes

Hotels
Mercure
7.9 (3470 reviews)
1 Rue Emile Fassin , Arles , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Room quality issues
Cleaning standards could improve

Categories

Cleanliness
7.04
Some reviews mentioned issues such as the rooms being old and carpets being dirty.
Service
8.51
Many reviews highlighted friendly staff and good service.
Location
8.55
The hotel is praised for its excellent location near restaurants and attractions.
Room Quality
7.5
Some rooms were described as small and dated, leading to lower ratings here.
Amenities
8.03
Amenities like breakfast were well-received, though parking had some issues.
Value for Money
7.49
While some guests felt it was worth the price, others felt let down by room quality.
Food and Beverage
8.04
Breakfast and dining experiences received positive remarks.
Overall Experience
8.01
Overall, guests enjoyed their stay but noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:48

Property Description

Historic Charm and Modern Comforts
The Hôtel Atrium in Arles offers a unique blend of historic charm and modern comforts. Facing the main historic buildings, including the antique theatre, this hotel is a picturesque retreat for travelers.

Rooftop Pool with Panoramic Views
Guests can unwind and enjoy breathtaking views of the city from the rooftop outdoor swimming pool. Whether it's a refreshing swim or simply lounging by the poolside, the panoramic vistas add a touch of luxury to your stay.

Convenient Amenities and Services
From air-conditioned rooms with flat-screen TVs to complimentary WiFi throughout the hotel, Hôtel Atrium ensures a comfortable stay. Indulge in a delicious buffet breakfast each morning or opt for an express breakfast for a quick bite before exploring the city.

Ready to experience the perfect blend of history and modernity at Hôtel Atrium? Book your stay now and explore Arles from a prime location!

Important information:

Please note that the swimming pool is available from May to September.

A private car park with a limited number of 18 spaces is available with additional fee. Reservations are possible upon check-in, subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 11, 2025 until Sun, Mar 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3470 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 8.01
V
VIRGINIE family_with_children fr
10
2026-03-28 via Nuitee
A
ARKADIUSZ family_with_children pl
8
Une refonte complet d établissement très réussi et fonctionnel pour le bien des voyageurs.
2026-03-28 via Nuitee
V
Virginie solo_traveller fr
8
Un bon séjour dans l’ensemble.
Pros:

Chambre spacieuse, lit confortable.
Emplacement top et parking.
Personnel accueillant

Cons:

La télévision ne marchait donc on nous a changé de chambre. Plus grande mais plus bruyante avec piano à 2h du matin et aspirateur à 8h 😅.

2026-03-27 via Nuitee
H
Hendrika couple nl
9
Fantastische ligging
Pros:

Ontbijt

Cons:

Beschikbaarheid bar

2026-03-25 via Nuitee
R
Roger extended_group fr
10
Super
Pros:

Localisation

2026-03-22 via Nuitee
R
Raffaele couple it
9
2026-03-21 via Nuitee
C
Christine family_with_children fr
9
2026-03-21 via Nuitee
I
isabelle couple fr
10
Pros:

Parfait

Cons:

Matelas trop dur pour moi mais mon conjoint a bien aimé

2026-03-16 via Nuitee
P
Pierrre couple fr
9
À recommander
Pros:

Amabilité du personnel propreté

2026-03-15 via Nuitee
B
Boris couple ru
10
2026-03-14 via Nuitee
G
Giada family_with_children it
10
Consigliatissimo
Pros:

Posizione centralissima, pulizia impeccabile, staff gentile, camere insonorizzate

2026-03-10 via Nuitee
C
CLAIRE family_with_children re
10
Pros:

Très bien sous tous rapports

2026-03-08 via Nuitee
N
Nicole extended_group fr
9
Pros:

Propreté, gentillesse

2026-03-08 via Nuitee
T
Thierry couple fr
10
Idéalement situé. Accueil chaleureux. Grande disponibilité. Personnel aux petits soins. Petit-déjeuner / buffet pant
Pros:

Idéalement situé. Accueil chaleureux. Grande disponibilité. Personnel aux petits soins. Petit-déjeuner / buffet pantagruélique et délicieux. Cuisine restaurant subtile, exquise. Chambre impeccable.

2026-03-08 via Nuitee
S
sonia family_with_children it
8
Hotel carino in comoda posizione per visitare Arles e la Provenza.
Pros:

La posizione, la colazione ottima per qualità e varietà .

Cons:

Arredamento della camera eccessivamente essenziale per un 4*.

2026-03-07 via Nuitee
S
Severine solo_traveller fr
10
2026-03-07 via Nuitee
A
Annalisa extended_group it
10
Bella struttura e personale gentilissimo
Pros:

Ottima posizione, personale gentilissimo, camere ampie, colazione ottima! Scelto per fare una tappa durante un viaggio in auto verso la Spagna.

2026-03-06 via Nuitee
C
Corinne family_with_children fr
10
Très central, cosi, lumineux avec une bonne restauration sur place.
Pros:

L'emplacement très central pour les visites.
Le garage privé.
La restauration de qualité.
L'écoute et la serviabilité du personnel.
Le confort avec un style simple mais très esthétique en mode "comme à la maison"

Cons:

Le roof top est resté fermé début en ce Mars...
Hormis le fait que la piscine ne fonctionne qu'en Mai.
L'espace exigu entre les wc et la petite SDB.
SDB sans support ni tablette...

2026-03-05 via Nuitee
G
Giorgos couple gr
8
2026-03-03 via Nuitee
J
Juan Ignacio couple es
8
2026-03-02 via Nuitee