NH Frankfurt Airport

Hotels
•
NH Hotels
8.2 (6412 reviews)
Mörfelder Str. 113 , Kelsterbach , de

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and modern room
On-site restaurant
Cons:
Cleanliness issues
High food prices
Long wait for elevators

Categories

Cleanliness
7.13
Several reviews highlights cleanliness issues, specifically regarding room maintenance.
Service
8.9
General positive remarks about friendly and helpful staff, though some issues with responsiveness were noted.
Location
9.14
Location was consistently praised as convenient, especially for airport access.
Room Quality
8.09
Rooms are described as clean and comfortable, though with some complaints about size and amenities.
Amenities
8.12
Amenities such as the airport shuttle and on-site restaurant received positive comments.
Value for Money
8.28
Food pricing and overall value were seen as reasonable, but concerns about high restaurant prices were mentioned.
Food and Beverage
7.63
Some reviews noted that while food was good, prices were higher than expected, and quality varied.
Overall Experience
8.3
Overall positive experience with some minor issues that were manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:40

Property Description

Convenient Location near Frankfurt Airport

Located just 1.5 km from Frankfurt Airport, the NH Frankfurt Airport offers a convenient shuttle service for guests. The hotel's 24-hour reception ensures a hassle-free check-in experience, while the spa and free WiFi access provide added comfort and convenience.

Modern Rooms and Amenities

The air-conditioned rooms at NH Frankfurt Airport boast modern décor, wooden floors, a minibar, and a flat-screen TV. Guests can enjoy a full breakfast buffet at the stylish nhube restaurant, relax on the summer terrace, or grab drinks and snacks anytime at the open bar next to the reception.

Ideal for Business and Leisure Travelers

Business guests can make use of the hotel's conference rooms for meetings. With easy access to the A3 motorway and being just 15 minutes from Frankfurt city centre, the NH Hotel Frankfurt Airport is perfect for both business and leisure travelers.

Ready to experience comfort and convenience at NH Frankfurt Airport? Book your stay now!

Important information:

Please note that the shuttle bus (NH Hotel Bus Number 1) from the hotel to the airport is available from 05:00 until 22:30 every half an hour (22:30 last bus to the airport). The shuttle bus from the airport to the hotel is available from 05:15 until 22:45 every half an hour (22:45 last bus to the hotel). It operates between Terminal 1, Hall B at arrivals and the hotel every 30 minutes. The shuttle bus cannot be booked in advance and has a maximum capacity of 16 people. The transfer from the airport to the hotel is free.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are only allowed upon request and subject to approval.

Please note that the property can only accommodate dogs and cats with a maximum weight of 25 kg or less.

Please note that pets will incur an additional charge of EUR 25 per day, pet.

Guide dogs stay free of charge.

Please note that the cleaning service is offered once every 4th night. Additional cleaning services for stays of less than 4 nights can be requested at the reception before 21:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.2
Based on 6412 reviews
Cleanliness: 7.13
Service: 8.9
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.28
Food and Beverage: 7.63
Overall Experience: 8.3
G
Gernert • couple • fr
8
2026-02-14 • via Nuitee
I
Ilona • couple • de
9
2026-02-14 • via Nuitee
N
Nicole • couple • de
8
Schönes Hotel mit top Service
Pros:

Top Lage, super Service mit hoteleigenem Shuttle zum Flughafen und zurück, schöne Zimmer, gutes Restaurant

2026-02-14 • via Nuitee
S
Seraju • solo_traveller • de
8
2026-02-14 • via Nuitee
I
Ingrid • couple • de
8
2026-02-14 • via Nuitee
C
Claurobe • solo_traveller • mx
6
Pros:

La ubicación y el servicio de traslado al aeropuerto

Cons:

La limpieza

2026-02-14 • via Nuitee
D
del Giudice • couple • de
3
Ich werde diese Unterkunft nicht mehr buchen!
Pros:

Shuttleservice vom und zum Flughafen.

Cons:

Lautes Zimmer und schlechter Service im hauseigegen Restaurant, welches ausschließlich von anmaßenden Personen mit Migrationshintergrund geführt wird.

2026-02-14 • via Nuitee
M
Maria • solo_traveller • de
9
2026-02-14 • via Nuitee
R
rschiedlbauer • solo_traveller • fr
8
Très bien!
2026-02-13 • via Nuitee
K
Kerstin • solo_traveller • de
9
Ein guter Ort, um auf seinen Flug zu warten bzw. nach einem anstrengenden Flug auszuruhen.
Pros:

Für eine Nacht jeweils zum Überbrücken der Zeit zum Abflug ist das Hotel sehr gut geeignet. Das Frühstück war OK. Das personal sehr hilfsbereit. Zum Abendessen im Restaurant ging es etwas schleppend voran und das Angebot der Karte war nicht vollständig vorhanden. Habe aber trotzden etwas gefunden, was mir auch gut schmeckte. Der Shattelservice zum Flughafen und vom Flughafen zum Hotel ist komfortabel.

Cons:

nichts

2026-02-13 • via Nuitee
T
teo216 • Business
6
Très bruyant et service efficace et peu amène.
Pros:

The room was not cleaned during the first two days - we had to request it at reception. Out of a four-night stay, housekeeping was done only once.
Upon arrival, both the shampoo and conditioner dispensers were completely empty, which meant we could not wash our hair at 6:00 a.m. before leaving for work the next morning.
At breakfast, there were no spoons available and we had to ask for them. The shelves where the bowls were supposed to be were empty as well, and at 7:30 a.m. they still had not been restocked.
The receptionist present during our first three mornings was particularly unfriendly and unhelpful, which did not exactly set a welcoming tone for the day.
Your website states that it is not necessary to reserve the airport shuttle. In reality, we were refused because we had not booked it, and we had to delay our departure by an hour, which made us extremely late. If this policy has changed, it is essential that the information online be updated accordingly.
Finally, guests should be informed that, depending on wind direction, planes pass just a few dozen meters from the hotel starting at around 5:00 a.m. - sleeping after that is simply impossible. Fortunately, the wind does not always blow the same way.
In summary, the service was disappointingly mediocre across the board. We stayed here last year for one night and were satisfied, so something must have changed since then - most likely the team.

2026-02-12 • via Tripadvisor
M
Morgan • solo_traveller • ca
8
2026-02-12 • via Nuitee
H
Heike • solo_traveller • be
9
2026-02-12 • via Nuitee
V
Valeria • family_with_children • de
9
2026-02-12 • via Nuitee
N
Netter • solo_traveller • de
8
2026-02-12 • via Nuitee
岩本 • solo_traveller • jp
5
2026-02-12 • via Nuitee
E
Elke • family_with_children • de
10
Pros:

Shuttleservice super

2026-02-12 • via Nuitee
E
Egbert • couple • de
9
2026-02-12 • via Nuitee
D
Dathe • solo_traveller • de
6
2026-02-11 • via Nuitee
M
Martina • family_with_children • de
9
Pros:

Alles

Cons:

Kein Rasierkit, ansonsten alles top

2026-02-11 • via Nuitee