Carlton Ambassador

Hotels
•
Carlton Hotel Collection
9 (2345 reviews)
Sophialaan 2 , The Hague , nl

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Some rooms too small

Categories

Cleanliness
8.33
Some negative mentions regarding cleanliness, particularly in specific rooms.
Service
9.8
Consistently praised for friendly and attentive staff across multiple reviews.
Location
9.34
Highly rated for its central and convenient location.
Room Quality
8.29
Room quality varied, with some rooms mentioned as small or outdated.
Amenities
8.82
Offers a good range of amenities, though some issues with specific items noted.
Value for Money
8.78
Generally perceived as good value, despite some criticisms about pricing.
Food and Beverage
9.33
Breakfast and dining options received high praise.
Overall Experience
9.3
Overall experience considered very positive with several mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:07

Property Description

Luxurious Rooms in Historic Centre
Carlton Ambassador offers luxurious rooms in the historic centre of The Hague, only 270 meters from the city centre at Noordeinde. The hotel provides guests with a lounge with a fireplace and large paintings.

Modern Amenities
Each air-conditioned room at Lifestyle Hotel Carlton Ambassador features a flat-screen TV, work desk, and a minibar. Guests can enjoy tea and coffee making facilities and a bathroom with a robe and slippers.

Fine Dining and Garden Terrace
The elegant Sophia Restaurant serves international bistro-style cuisine with signature dishes. Guests also benefit from access to a large garden terrace.

Experience luxury and convenience at Carlton Ambassador - book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2345 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Tomasz • solo_traveller • pl
8
2026-03-13 • via Nuitee
A
anton • solo_traveller • nl
9
2026-03-13 • via Nuitee
J
Jan • couple • nl
8
Leuk verblijf in een mooi hotel
Pros:

Fraai hotel en handig gelegen bij het centrum

2026-03-13 • via Nuitee
D
Daniel • solo_traveller • nl
8
Prima
Pros:

Locatie, eten, personeel

Cons:

Kamer wat TE warm, raam was kapot dus kon niet open. Airco niet kunnen vinden 😅

2026-03-12 • via Nuitee
G
giacomo • couple • be
9
Pros:

Breakfast was not included, but we chose to have it for two mornings and it was fantastic.
The location is ideal for visiting the city centre and discovering the beautiful places and interesting museums in the city.

Cons:

The bathroom was probably not very big, but this is just a minor remark — overall, everything was fine.

2026-03-11 • via Nuitee
E
ELİF BUSE • couple • tr
10
Pros:

Everything, beds are comfy, breakfast was good rooms are clean staff is friendly ,definitely ​I’ll choose this place again for my next stay.

2026-03-11 • via Nuitee
B
Bart • couple • nl
7
Perfecte locatie, vriendelijk personeel, hotel zelf toe aan renovatie
Pros:

Locatie top

Cons:

Beetje verouderd interieur, toe aan renovatie

2026-03-11 • via Nuitee
S
Sertaç • couple • tr
8
Pros:

Hersey

2026-03-11 • via Nuitee
N
Nicolas • couple • be
8
Très bien
2026-03-11 • via Nuitee
R
Reinder Klaas • solo_traveller • nl
8
Pros:

Het ontbijt was prima en vriendelijke mensen.

Cons:

Geen kritiek.

2026-03-10 • via Nuitee
H
Hellen • solo_traveller • nl
9
Heerlijk hotel voor weekend Den Haag.
Pros:

Rustig, dichtbij centrum gelegen hotel. Fijne kamer, heerlijk ontbijt, prima douche.

2026-03-10 • via Nuitee
J
Jan • couple • nl
8
Pros:

Locatie

Cons:

Niets

2026-03-10 • via Nuitee
M
Marylene • extended_group • fr
10
Très confortable et bien situé
Pros:

Confort de la literie et espace de la chambre

Cons:

Rien

2026-03-09 • via Nuitee
N
Nuno Filipe • couple • lu
10
2026-03-09 • via Nuitee
M
Marlon • solo_traveller • de
9
Fijn hotel op goede locatie met uiterst vriendelijk personeel
Pros:

alles netjes en personeel super vriendelijk

Cons:

De betaalde parkeerplaats was erg krap, en het interieur voelde iets gedateerd aan maar zoals genoemd wel schoon en comfortabel dus dat is geen probleem eigenlijk.

2026-03-09 • via Nuitee
K
Karl-Jörg • couple • de
9
2026-03-09 • via Nuitee
M
Marieke • couple • nl
8
Mooi Den Haag
Pros:

De omgeving en de geweldige ambiance

Cons:

De bediening 'savonds in het Sophia restaurant. Overdag was het er prima, maar 's avonds een drankje doen werd door het personeel niet fijn afgehandeld. We moesten lang wachten en daarna snel opdrinken. Tot ziens kon er niet eens af.

2026-03-08 • via Nuitee
M
Marcella L. De O. Morais • couple • pt
10
Pros:

Eu achei tudo perfeito! Desde o check in ao check out tudo funcionou lindamente! Minha estadia foi incrível!

2026-03-07 • via Nuitee
C
christian • couple • nl
8
2026-03-05 • via Nuitee
B
Berry • couple • nl
8
2026-03-05 • via Nuitee