Carlton Ambassador

Hotels
•
Carlton Hotel Collection
9 (2619 reviews)
Sophialaan 2 , The Hague , NL
+31 70 363 0363

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Some rooms too small

Categories

Cleanliness
8.33
Some negative mentions regarding cleanliness, particularly in specific rooms.
Service
9.8
Consistently praised for friendly and attentive staff across multiple reviews.
Location
9.34
Highly rated for its central and convenient location.
Room Quality
8.29
Room quality varied, with some rooms mentioned as small or outdated.
Amenities
8.82
Offers a good range of amenities, though some issues with specific items noted.
Value for Money
8.78
Generally perceived as good value, despite some criticisms about pricing.
Food and Beverage
9.33
Breakfast and dining options received high praise.
Overall Experience
9.3
Overall experience considered very positive with several mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:07

Property Description

Luxurious Rooms in Historic Centre
Carlton Ambassador offers luxurious rooms in the historic centre of The Hague, only 270 meters from the city centre at Noordeinde. The hotel provides guests with a lounge with a fireplace and large paintings.

Modern Amenities
Each air-conditioned room at Lifestyle Hotel Carlton Ambassador features a flat-screen TV, work desk, and a minibar. Guests can enjoy tea and coffee making facilities and a bathroom with a robe and slippers.

Fine Dining and Garden Terrace
The elegant Sophia Restaurant serves international bistro-style cuisine with signature dishes. Guests also benefit from access to a large garden terrace.

Experience luxury and convenience at Carlton Ambassador - book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

9
Based on 2619 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
N
Nathaly • couple • nl
10
Heerlijk
Pros:

Schoon, enorme kamer (residence) ontbijt was uitgebreid en de lokatie op loopafstand van het centrum. Echt top!

2026-10-30 • via Nuitee
A
Annelies • family_with_children • be
8
2026-10-25 • via Nuitee
G
Guillaume • solo_traveller • nl
1
2026-10-25 • via Nuitee
M
Mpj • couple • nl
8
2026-10-22 • via Nuitee
J
Jingqing • extended_group • dk
1
Terrible hotel.
Pros:

None.

Cons:

Service is terrible and free cancellation didn't refund in 2 weeks until now.

2026-10-20 • via Nuitee
V
Vincent • couple • nl
9
2026-10-20 • via Nuitee
J
Jens • couple • nl
9
2026-10-20 • via Nuitee
N
Norbert • couple • de
8
Perfekt für ein Wochende, super Parkplatzsituation, mit Netz gegen herabfallende Kastanien.
2026-10-19 • via Nuitee
J
Joke • couple • nl
7
2026-10-18 • via Nuitee
G
Gabriele • couple • de
8
2026-10-17 • via Nuitee
L
Lars Godijn • solo_traveller • nl
9
Heerlijke plek
Pros:

Fijne comfortabele ruime kamer. Personeel vriendelijk. Lekker gegeten. Heerlijk. Het bed was fantastisch.
Panorama Mesdag ligt er bijna naast en dat blijft geweldig om te bekijken.

Cons:

Niets

2026-10-11 • via Nuitee
R
Roberta • couple • nl
8
Aanrader als je Den Haag bezoekt.
Pros:

- locatie & mooie kamer

Cons:

- niets

2026-10-11 • via Nuitee
M
Merel • solo_traveller • nl
9
Prettig verblijf
Pros:

Top locatie inclusief parkeren en fijne kamer

Cons:

Nvt

2026-10-09 • via Nuitee
M
Mark • solo_traveller • gb
7
Hague
Pros:

Nice breakfast.

Cons:

Tap didn't work.

2026-10-09 • via Nuitee
K
Katerina • solo_traveller • cz
10
2026-10-07 • via Nuitee
F
Florentine • couple • nl
9
Pros:

De locatie en personeel.

Cons:

De wifi, ik vind het fijner als er een wachtwoord op zit.

2026-09-17 • via Nuitee
Z
Zeynep • couple • de
10
Pros:

Die Unterkunft ist hervorragend sauber sehr nettes und zuvorkommendes Personal. Das Frühstück ist wirklich extrem lecker und das Hotel liegt sehr zentral.
Nur das parken ist ziemlich teuer aber das ist überall in Den Haag

2026-09-16 • via Nuitee
S
Salla • couple • fi
9
An elegant hotel with a great location.
Pros:

Excellent breakfast, nice location, beautiful restaurant, good bed.

Cons:

The room had a bit stale smell. No hand shower, and no shower cup, only an overhead shower.

2026-09-16 • via Nuitee
C
Chantal • couple • ca
7
Une rénovation des bains douche s'impose
Pros:

Une bonne situation géographique et tout juste en face de l'ambassade du Canada
Très bon restaurant Le Sophia

Cons:

Chambre un peu vieillotte avec un bain douche très dangereux j'ai eu peur à chaque fois de sortir de la douche
Une prise de courant qui ne fonctionnait pas près de mon lit

2026-09-15 • via Nuitee
Y
Yury • extended_group • de
8
unpleasant surprise
Pros:

The main advantages are the location and the early breakfast.

Cons:

An unpleasant incident occurred. I travel frequently for work, but this is the first time something like this has happened. Due to medical reasons, I require a specific diet. I had been using the room's refrigerator to store my food. Upon returning, I discovered that everything of mine (!) had been completely cleared out. I spoke to the reception staff and received nothing but "deepest sympathies." I am thoroughly dissatisfied with how the situation played out.

2026-09-15 • via Nuitee