Carlton Ambassador

Hotels
•
Carlton Hotel Collection
9 (2345 reviews)
Sophialaan 2 , The Hague , nl

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Some rooms too small

Categories

Cleanliness
8.33
Some negative mentions regarding cleanliness, particularly in specific rooms.
Service
9.8
Consistently praised for friendly and attentive staff across multiple reviews.
Location
9.34
Highly rated for its central and convenient location.
Room Quality
8.29
Room quality varied, with some rooms mentioned as small or outdated.
Amenities
8.82
Offers a good range of amenities, though some issues with specific items noted.
Value for Money
8.78
Generally perceived as good value, despite some criticisms about pricing.
Food and Beverage
9.33
Breakfast and dining options received high praise.
Overall Experience
9.3
Overall experience considered very positive with several mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:07

Property Description

Luxurious Rooms in Historic Centre
Carlton Ambassador offers luxurious rooms in the historic centre of The Hague, only 270 meters from the city centre at Noordeinde. The hotel provides guests with a lounge with a fireplace and large paintings.

Modern Amenities
Each air-conditioned room at Lifestyle Hotel Carlton Ambassador features a flat-screen TV, work desk, and a minibar. Guests can enjoy tea and coffee making facilities and a bathroom with a robe and slippers.

Fine Dining and Garden Terrace
The elegant Sophia Restaurant serves international bistro-style cuisine with signature dishes. Guests also benefit from access to a large garden terrace.

Experience luxury and convenience at Carlton Ambassador - book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2345 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
U
Ulrich • solo_traveller • de
9
2026-02-14 • via Nuitee
A
André • extended_group • nl
10
Toplocatie waar je met alle plezier opnieuw gaat logeren.
Pros:

Uitermate vriendelijk personeel, prima ontbijt, mooi hotel, heel dichtbij het centrum. Schoon en mooie kamer

Cons:

Wifi wat langzaam

2026-02-13 • via Nuitee
M
Megan Schoemaker • couple • nl
10
Pros:

Alles was fantastisch als ik eerlijk ben. Bij binnenkomst vriendelijk, correct en behulpzaam personeel. Een mooie, comfortabele kamer en de prijs/kwaliteit verhouding was goed. Iets uit het centrum maar een fijne route met leuke winkeltjes en restaurants richting het stadscentrum.

2026-02-12 • via Nuitee
M
Michael • couple • nl
8
Een positief verblijf, maar toch met gemengde gevoelens.
Pros:

Het antieke gebouw is fraai in stijl geüpdatet.
Veel sfeer, ideale locatie. Je kunt een parkeerplaats reserveren (tegen betaling).
Mooie badkamer met zowaar een bad!

Cons:

Het meeste personeel gedraagt zich vrij stug formeel. Ondanks mijn Booking reservering moest ik mij vreemd genoeg legitimeren en vooruit betalen.
Als je niet weet wat roerei met spek in het Engels is, kom je met de ontbijtbediening ook niet ver.
Advies: meer gastvrijheid uitstralen!

2026-02-12 • via Nuitee
P
Polina • family_with_children • nl
10
Pros:

Very charming hotel, close to all central sights you ‘d want to visit in The Hague

Cons:

Unpleasant odour in the bathroom, must be due to old building, requiring water supply and sewerage system renovation

2026-02-12 • via Nuitee
A
Aziz • couple • be
6
Pros:

Emplacement central .
Bon déjeuner

Cons:

Personnel pas optimal pour un 4 étoiles.

Parking payant mais aucun possibilité de laisser le véhicule plus longtemps. 25 euro de 15h a 12h.

Malheureusement , chambre non nettoyé , présence de tache rouge sur les rideaux..

2026-02-10 • via Nuitee
L
Lionel • extended_group • be
10
Pros:

Petit déjeuner parfait

2026-02-10 • via Nuitee
K
Katarina • couple • hu
9
Charming rooms, excellent stay close to the centre of Den Haag
Pros:

The location and the room were excellent. The gentleman at the reception was also kind and helpful when we checked in, same experience with the lady when we checked out. This amazing hotel and the cozy blue room contributed to the unforgettable memories in Den Haag, thank you!

Cons:

Everything was perfect, maybe just the small amenities in the bathroom could be doubled (since we were two sleeping in the room).

2026-02-10 • via Nuitee
S
Sołyga • couple • pl
10
2026-02-10 • via Nuitee
R
Reinder Klaas • solo_traveller • nl
7
Voldoende
Pros:

Het ontbijt vond ik karig.

Cons:

Het bed was niet optimaal. Zakte door.

2026-02-10 • via Nuitee
R
Roeland • couple • nl
10
Een prachtig luxe hotel met stijlvolle kamers, uitstekende service en een ontbijt dat als een feest voelde
Pros:

Het ontbijt

Cons:

Niets

2026-02-09 • via Nuitee
F
Frédérique • solo_traveller • fr
9
Pros:

Personnel charmant toujours prêt à vous rendre service. Hôtel au calme.

Cons:

Chambre un peu petite.

2026-02-08 • via Nuitee
N
Nataliia • solo_traveller • ua
10
2026-02-08 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
2026-01-30 • via Nuitee
O
Olivier • family_with_children • nl
10
Heerlijk hotel
Pros:

Heerlijke kamers, geweldig ontbijt en goede ligging

2026-01-30 • via Nuitee
R
Remco en Monique • couple • nl
8
Goed verblijf in een mooi pand in een mooie wijk
Pros:

Personeel was vriendelijk en behulpzaam, kamer was goed, en locatie was prima, mooie wijk. Ontbijt was prima op zich, maar had wat meer varieteit verwacht.

Cons:

Ontbijt varieteit

2026-01-29 • via Nuitee
D
Dieuwke • couple • nl
10
Top
Pros:

Prachtige kamer, kregen zomaar upgrade! Heel fijne bedden. Aardig personeel.

Cons:

Niks

2026-01-29 • via Nuitee
M
Mary-Lynell • extended_group • cy
8
A very convenient stay for a work trip
Pros:

-Location was excellent, close to the city center, and embassies- governmental buildings.
-Breakfast was very nice, offering a buffet and additionally some warm dishes which can be ordered extra as part of the breakfast price.
-Bathroom is renovated, the rest of the room is more old fashioned though in a very good condition. The room offers complimentary coffee capsules and tea bags. A nice touch was adding a complimentary drink from the bar- if you do not want/need room service to come to your room for a day.
-Staff very polite. We we arrived right after midnight to the hotel- and there was no difficulty what so ever, as staff member waited to open the door and check us in.

Cons:

Nothing to mention.

2026-01-25 • via Nuitee
S
suzanne • extended_group • nl
9
Heerlijk genoten op een rustige plek direct naast het centrum.
Pros:

Fijne ontvangst, behulpzame mensen. Fijne sfeer. Rustig, netjes, schoon.

Cons:

Het was heerlijk maar onderstaande opmerkingen zijn de puntjes op de i.

De kledingkast is donker van binnen waardoor je je kleding slecht kan zien.

Een voetenbankje voor bij de heerlijk luie stoelen zou fijn zijn.

2026-01-25 • via Nuitee
H
Henk 't Hart • couple • nl
9
Pros:

De ligging in hartje den haag

Cons:

Helemaal niks

2026-01-25 • via Nuitee