Novotel Maastricht

Hotels
•
Novotel
7.8 (2398 reviews)
Sibemaweg 10 , Maastricht , nl

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Kid Friendly Environment
Cons:
Poor Cleanliness
High Prices for Extras
Limited Room Size

Categories

Cleanliness
6.76
The property was showing its age and required better upkeep.
Service
8.73
The personnel of the hotel was very polite and friendly at all times.
Location
7.77
The location is accessible by car but not convenient for those traveling by train.
Room Quality
7.22
The room had the necessary amenities, but some features were aged.
Amenities
8.25
The breakfast had a rich buffet and additional amenities were appreciated.
Value for Money
6.71
Some guests felt the price was too high for the quality and services provided.
Food and Beverage
8.26
The breakfast spread was good and appreciated by guests.
Overall Experience
8.73
The stay was generally pleasant but had notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:23

Property Description

Luxurious 4-Star Novotel Maastricht

Modern Comforts: Enjoy a spacious room with a seating area, work desk, and satellite TV. Indulge in amenities like a mini bar and tea/coffee facilities.

Convenient Facilities: Benefit from free Wi-Fi, a 24-hour front desk, and a seasonal outdoor pool (May-September). Plus, a special taxi agreement for easy travel.

Family-Friendly Stay: Kids under 12 stay and eat breakfast for free. Make unforgettable memories exploring Maastricht, just 2.8 km from the iconic Vrijthof square.

Book now for a memorable stay at Novotel Maastricht!

Important information:

The hotel has a special agreement with a taxi (EUR 13.50 from/to Graanmarkt or Central Station).

Please note that kids under 12 years old stay for free in their parents room and get free breakfast.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When traveling with dogs, please note that an extra charge of € 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12.50 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2398 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.73
D
Dominic • couple • gb
10
2026-02-14 • via Nuitee
A
Amreetha • couple • nl
9
2026-02-08 • via Nuitee
M
Marieke • family_with_children • nl
9
2026-01-28 • via Nuitee
ömer • family_with_children • tr
9
başarılı
Pros:

Oda çok iyiydi. Konumu merkeze biraz uzaktı ama yürünebilecek mesafede.

Cons:

Merkeze biraz uzak

2026-01-27 • via Nuitee
I
I. Antunes • extended_group • nl
8
Sitio simpatico para curtas estadias
Pros:

O quarto tinha bastante espaço; a cama era bem grande. O staff foi muito simpático e prestável.

Cons:

Os habitantes do rés do chão deixaram-nos (mulheres) um pouco desconfortáveis

2026-01-26 • via Nuitee
B
Boukje • family_with_children • nl
8
2026-01-25 • via Nuitee
M
Marianne • family_with_children • nl
8
2026-01-21 • via Nuitee
E
Emin • solo_traveller • nl
10
2026-01-20 • via Nuitee
M
Maria Angela • couple • it
8
2026-01-20 • via Nuitee
R
Roos • extended_group • nl
8
prima
Pros:

nvt

Cons:

nvt

2026-01-20 • via Nuitee
G
Guy • family_with_children • lu
7
Bis auf das Zimmer Service Problem, alles zufrieden stellend
Pros:

Frühstück zufriedenstellend

Cons:

Zimmerservice wurde nicht am 2. Tag gemacht.

2026-01-20 • via Nuitee
D
Danny • family_with_children • nl
7
2026-01-19 • via Nuitee
P
Peggie • couple • nl
7
Cons:

Het ontbijt van €23,50 was duur voor wat je ervoor kreeg.

2026-01-19 • via Nuitee
M
Michelle • family_with_children • nl
6
Personeel heel vriendelijk en behulpzaam.
Pros:

Vriendelijk personeel en prima ontbijt.

Cons:

De kamers waren te basis en gedateerd. De douche had wel een weg zachte straal.

2026-01-19 • via Nuitee
M
Marianne • family_with_children • dk
6
Ikke pengene værd
Pros:

Kedelig morgenmad

Cons:

Ville have været dejligt at have fået rene håndklæder og redt sin seng.
Fik færdig købte frysepizza i restauranten til ovrepriser

2026-01-19 • via Nuitee
J
janneke • family_with_children • nl
6
Prima maar niet weer.
Pros:

Het ontbijt was super.

Cons:

Dat de helft van het hotel vol zat met asiel zoekers.
Net echt een prettig gevoel met twee jonge dochters.

2026-01-19 • via Nuitee
E
Elsbeth • family_with_children • nl
8
2026-01-19 • via Nuitee
P
philippe • couple • fr
7
Ok
Pros:

Personnel sympathique

2026-01-19 • via Nuitee
E
Erika • couple • nl
8
Zeker aan te bevelen
Pros:

Een uitgebreid assortiment.
Vriendelijk personeel.

Cons:

Eigenlijk geen op of aanmerkingen.

2026-01-19 • via Nuitee
A
A • extended_group • nl
9
Heerlijk weekend gehad met bezoek aan Rieu en het centrum van Maastricht
Pros:

Prima ontbijt, faciliteiten en het buitenzwembad.

Cons:

Niet alle medewerkers in de horeca waren de Nederlandse taal machtig. Ook dat er een parkeertarief gold, bij de betaalde overnachting verwacht je deze inclusief deze service. Daarnaast doorberekening van een buitensporig hoog toeristen belasting € 6,61 p.p.p.n.
Toerist in eigen land?

2026-01-19 • via Nuitee