Yotau All Suites Hotel

My issue was because the property inside the room was old needs a lot maintenance I found a underwear en the cabinet in the bathroom

Struttura vecchia che necessita di rinnovamento. Aria condizionata poco efficace e con splits vecchi.

I like everything

Do not stay here! It was so bad i couldn’t make it past two out of the seven non-refundable nights. I booked a week in July 2022 through our RCI Timeshare; who typically uphold standards of cleanliness and functionality of it resorts. I have been traveling internationally since I was a toddler, and being Latin American descendent I understand and experienced vintage, rustic and even old hotels. But Yotau is not just old and outdated; which I’d be ok with. The carpets were so dirty, I had black feet within 10 minutes of walking barefoot. The sofas smelled bad, had wires sticking out, stains and holes. The mattress sunk in and horribly uncomfortable. The lamps, outlets and overall wiring barely worked. The two wall mounted A/C units never cooled; Santa Cruz is super hot and humid even in their “winter”. The shower knobs or handles didn’t work properly; and once on the water was on it took a long time to start dribbling. The kitchen cabinets were falling apart, everything smelled, internet wifi is a joke. Everywhere and every corner of this hotel was a scene from a low budget 1994 horror movie as nothing has been updated since it opened.

2部屋予約、利用したが、一つはシャワーで熱いお湯が出たが、もう一部屋はほぼ水しか出なかった。　部屋の設備の状況がしっかりと確認されていない。

My daughter had to stay at Yotau for a week due to the quarantine; she made payment in advance, but did not manage to travel for objective reasons. It's been 12 days since, and the hotel has not reimbursed the money yet. I have called 4 times, and the only answer I get is "I don't know, I'm just a simple receptionist". The accountability personnel never seems to work. Horrible service. They just scammed us.

It was clean and the restaurant had really good food

The hotel is located on main avenue - San Martin. The rooms are big enough and the mattresses are fine. The rooms needs a total renovation.
The swimming pool is quite good and clean.
The restaurant at the hotel needs a revamp of its menu to suit all kinds of taste buds.

Old rooms, loud and noisy! Guest can make party until 4 am in the morning and the hotel is not doing anything to stop it!
Never again! Don‘t book that place if you are looking for a quiet and relaxing place!

Overall my stay in this Hotel was great, except the cleanliness of the room, next time I'll bring my own towels, because the towels were falling apart, very yellow and stinky. Disgusting. Other that that I had a great time.

Bolivia was a land of mystery, and what better place to do that than in this beautiful majestic hotel. The staff is so kind and considerate - my Spanish is not that great, but most of the staff speaks English, and the ones that don't are patient, understanding and helpful no matter the language. The concierge gives great recommendations for food or for fun; the porters are amazingly helpful and kind, always just trying to help. Even the rooms, which I will get into more detail about, are kept impeccably clean by the housekeeping staff. Once we got checked in, by the helpful and friendly staff, we got a chance to see the hotel in all it's glory. From the ground floor you get to see the palm trees and the pools and the beautiful grounds, but only from the spacious and thoughtfully decorated rooms do you get to see the actual breathtaking view of the hotel. We stayed for over a week, and the view did not get old ever. The last night there we still found the lights and palm trees and the waterfalls to be just as stunning as that first walk in to the room. The room itself was huge! Even small touches like lights above the closet were thoughtful. The kitchen was just perfect for what we needed, and the bed could have fit a soccer team! The pillows were wonderfully fluffy and comfy, and the bathtub was big enough to soak an elephant. If I had one complaint, and this isn't a complaint, this is mere preference, I found the bed to be a bit hard for my tastes, and the blanket on the bed to be a bit thin. Certainly not a concern at all, my sleep was perfect, just a preference. We had breakfast more than not the entire week we were there, and the omelets were delicious! The cereal was perfect, and the tea was perfect every single cuppa. I think my favorite part was the juices that changed every day -- today orange, tomorrow watermelon, the next day papaya. We were lucky enough to be there over New Year's Eve, and the meal they had for the party was worth the price; they had such amazing decorations for the new year!! Everything was delicious and really fair priced.I travel a lot, and really this place was so perfect. I cannot express how wonderful this place was, so perfectly placed in the city as well with walking distance to everything we needed. I look forward to see how Santa Cruz grows and we certainly will be making a return trip.

Good hotel. Centrally located.

alors les suites, sont grande mais tout le reste est totalement dépassé !!!, je suis resté 17 jours, le matin même a 9h au petit-déjeuner, il y a pas grand chose et en plus c est toujours pareil !!! la literie sa va, j ai changé 2 fois de chambre !!! la premiere fois au 5 éme étage, au dessus il y a un club donc on entend tout !!!, 4 ème étage, on a eu un ronflement vibrant dans notre chambre !!! insupportable 3 jours pour réparé !!! sincèrement je voyage énormément mais la cela ne vaux que 3 *** !!! PISCINE PAS CHAUFFE ET JACUZZI EN PANNE !!!

The Bathroom was very old fashion, the vanity was broken, the bathtub had a big stain and the shower had a door? to a mechanical area? very disappointing for a 5-star Hotel! over all the bathroom was terrible!

Buena ubicación y excelente atención. La habitación muy cómoda pero la tv era muy pequeña para la distancia de mi cama al mueble . En los demás Excelente .

Dissapointed!!... price is too high for this hotel.
Room smells musty. Air conditioning dusty. And beds (sheets and pillows) were not clean. Also, the electrical outlets were a bit loose.

I am requesting a reduced rate per night to be Charged.
Thank you.

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Nice Hotel and well located. Staff is friendly and helpful. Hotel amenities are nice with pool, sauna and restaurant. I would definitely recommend this hotel as a good place to stay if you are staying in Santa Cruz.

Hotel antigo, mas muito bom. Ótima cama, quarto enorme. Ótima localização. Café da manhã com muita variedade e muito bom. Funcionários muito atenciosos. Por ser antigo, tem alguns detalhes que pecam.