Hotel Clé Reforma Insurgentes

Hotels
8.8 (1177 reviews)
Nápoles #62 Nápoles 62 col. Juárez Del Cuauhtémoc , Mexico City , mx

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews noted cleanliness issues, such as not particularly clean rooms.
Service
8.91
Service was generally regarded as helpful but there were complaints about rudeness from staff.
Location
9.45
The property has a great location, conveniently located near local attractions.
Room Quality
8.4
Rooms were spacious and comfortable, but there were mentions of uncomfortable mattresses.
Amenities
8.43
Amenities include large bathrooms and comfortable beds, though some facilities had issues.
Value for Money
8.89
Generally perceived as good value, though some felt room pricing was high for the quality.
Food and Beverage
9.44
Breakfasts were described as delicious and contributed positively to the stay.
Overall Experience
8.91
Overall, the stay was pleasant but with some dissatisfaction regarding staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Convenient Location and Modern Amenities

Hotel Clé Reforma Insurgentes, nestled in Mexico City, offers a blend of convenience and modern amenities. With a fitness centre, terrace, and a restaurant and bar on-site, guests can unwind and dine with ease.

Exceptional Services and Comfortable Accommodation

This 3-star hotel stands out with its concierge service, tour desk, and 24-hour front desk. The air-conditioned rooms are thoughtfully equipped with a desk, coffee machine, and flat-screen TV, ensuring a comfortable stay for every guest.

Nearby Attractions and Easy Access

Located just 1.2 km from The Angel of Independence and 1.1 km from the United States Embassy, Hotel Clé Reforma Insurgentes offers easy access to key landmarks. Plus, with airport transfers available, reaching the hotel from Benito Juarez International Airport is a breeze.

Book your stay at Hotel Clé Reforma Insurgentes for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MXN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1177 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
N
Nicole • family_with_children • us
10
2026-04-16 • via Nuitee
J
Juan Carlos • couple • mx
8
FUE BUENA
Pros:

LA UBICACION

Cons:

SU INTERNET MALO

2026-04-16 • via Nuitee
G
G. Keith • couple • ca
8
Highly recommend for a budget friendly stay.
Pros:

Great location. Good onsite restaurant. Very clean.

2026-04-16 • via Nuitee
W
William Omar • couple • mx
8
2026-04-14 • via Nuitee
M
Mariana • solo_traveller • br
7
2026-04-11 • via Nuitee
H
Herrera • family_with_children • mx
10
Pros:

Las habitacion era bastante espaciosa y la ubicación muy buena

Cons:

El ruido del exterior y el olor a cigarro

2026-04-10 • via Nuitee
T
Tara • solo_traveller • gb
9
Pros:

Excellent location, helpful staff and comfortable room.

2026-04-10 • via Nuitee
J
Julian • couple • co
9
Excelente opción calidad precio
Pros:

Ubicación

Cons:

Se escucha mucho la habitación de al lado

2026-04-10 • via Nuitee
T
Tara • solo_traveller • gb
9
2026-04-10 • via Nuitee
• solo_traveller • mx
9
2026-04-09 • via Nuitee
C
Cesar • couple • mx
7
Good option, regular service
2026-04-06 • via Nuitee
A
Ana María • extended_group • us
8
2026-04-05 • via Nuitee
J
juanes0720 • couple • co
10
Gran ubicacion y excelentes instalaciones
Pros:

La ubicacion fue muy conveniente, para puntos de interés y para lugares de comida

Cons:

Lo único es que deberían las habitaciones tener una nevera en la habitación , de resto todo perfecto

2026-04-05 • via Nuitee
C
Carmen • couple • mx
8
2026-04-04 • via Nuitee
N
Nelly • couple • de
10
Sehr gutes Hotel
Pros:

Super schönes Hotel. Es liegt zentral. Personal war sehr freundlich und das Zimmer war sehr sehr gut

2026-04-03 • via Nuitee
E
Elaine • couple • gb
10
2026-04-03 • via Nuitee
R
Rosa • solo_traveller • us
8
2026-04-03 • via Nuitee
N
Nuñez • family_with_children • mx
7
Excelente costo beneficio
Pros:

Comodidad cama

Cons:

Esta perfecto costo beneficio

2026-04-02 • via Nuitee
B
Burgos • family_with_children • mx
10
Pros:

Ubicación

2026-04-02 • via Nuitee
L
Luis Daniel • solo_traveller • mx
8
Pros:

La ubicación

2026-04-01 • via Nuitee