Occidental Pamplona

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
9.6 (2818 reviews)
Acella, 1 , Pamplona , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Clean rooms
Good location
Cons:
Some delays in service
A bit noisy outside

Categories

Cleanliness
9.36
The property seemed clean.
Service
9.53
Very friendly staff, particularly noted for the breakfast service.
Location
9.07
Close to the University and access to the city center.
Room Quality
9.32
Generally good with ample space and comfortable beds.
Amenities
9.85
Included free water and other thoughtful extras.
Value for Money
9.91
Good value with complimentary upgrades and welcome gifts.
Food and Beverage
9.86
Excellent breakfast with great service.
Overall Experience
9.93
Overall very positive experiences highlighted by various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 23:29

Property Description

Modern and Comfortable Accommodation
Experience a stay at the 4-star Occidental Pamplona hotel, offering fully renovated and well-equipped rooms ensuring maximum comfort during your visit.

Convenient Location for Exploring
Situated ideally in the heart of Pamplona, guests can easily access popular attractions like Yamaguchi Park and the planetarium while being just a stone's throw away from various transportation options.

Luxurious Amenities for a Relaxing Stay
Indulge in the hotel's exquisite restaurant, unwind at the lobby bar, keep up with your fitness routine at the gym, and enjoy hassle-free parking facilities.

Book now to secure your unforgettable stay at Occidental Pamplona!

Important information:

Double beds are available on request and subject to availability.

The Occidental Pamplona hotel has a parking space with electric charger, cost 45€, charge included. Prior reservation is required.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 2818 reviews
Cleanliness: 9.36
Service: 9.53
Location: 9.07
Room Quality: 9.32
Amenities: 9.85
Value for Money: 9.91
Food and Beverage: 9.86
Overall Experience: 9.93
J
Jose • solo_traveller • cl
10
Pros:

Su cama y sabanas de muy alta calidad

Cons:

Muy lejos del casco antiguo

2026-05-09 • via Nuitee
C
Comellas Playà • extended_group • es
8
l'estada a l'hotel va ser el complement ideal d'un cap de setmana fantastic a Pamplona.
Pros:

El tracte, la situació de l'hotel i un molt bon esmorzar.

2026-05-08 • via Nuitee
A
Aurora • solo_traveller • es
10
2026-05-08 • via Nuitee
B
Balocchi • couple • cl
10
2026-05-08 • via Nuitee
A
Alicia • solo_traveller • ch
10
Pros:

La sympathie du personnel le confort, le super buffet du matin. Top.

2026-05-08 • via Nuitee
O
Olga • couple • es
10
2026-05-06 • via Nuitee
V
VICENTEPLA • solo_traveller • es
3
Cons:

La falta de empatía y el caos en la gestión.
Después de haber realizado el checkin previamente, me tuvieron alrededor de media hora en recepción para darme la llave, buscando mi checkin.
Después de pagar la cuenta(antes de recibir la llave)al pedir factura me dijeron que no era posible, al final si fué posible.

Y para finiquitar a las 7:30 de la mañana la gobernanta abrió la puerta de mi habitación, afortunadamente ya estaba despierto, pero el susto y la molestia. fué importante. La explicación fué, que ya había hecho el check out!!!! Desde la cama durmiendo se puede hacer el checkout en este hotel, por lo visto.....

Saludos

2026-05-05 • via Nuitee
R
Rita • solo_traveller • fr
9
Pros:

We had a wonderful stay. The room was very comfortable and spacious. The breakfast was excellent, with a wide variety of options to choose from. The staff were incredibly friendly and welcoming. Everything was perfect – we would definitely come back

Cons:

There was a bit of dust under the bed. which can happen, but in a 4-star hotel I would have expected everything to be spotless. That said, this was only a minor detail and overall everything else was excellent – we had a great stay.

2026-05-04 • via Nuitee
P
Piti • extended_group • es
10
Pros:

Todo super bien

2026-05-04 • via Nuitee
M
Mikel • solo_traveller • es
4
2026-05-04 • via Nuitee
V
ViajeraZo • solo_traveller • es
8
2026-05-04 • via Nuitee
O
Olivier et Géraldine • family_with_children • fr
9
2026-05-03 • via Nuitee
J
JUAN IGNACIO • couple • es
9
Pros:

El desayuno muy bien y con una atención por parte de Amaya excelente

2026-05-03 • via Nuitee
A
Africa • family_with_children • es
8
2026-05-03 • via Nuitee
N
Noelia • solo_traveller • es
10
2026-05-03 • via Nuitee
C
Camino • solo_traveller • es
10
2026-05-03 • via Nuitee
M
Mónica • couple • es
10
FANTÁSTICO!
Pros:

El alojamiento, súper cómodo, todas y cada una de las personas del hotel son súper amables y atentas.

Cons:

Nada. Me gustó todo

2026-05-03 • via Nuitee
P
P. • family_with_children • nl
9
Mooi hotel aan de rand van centrum
Pros:

Mooi hotel aan de rand van het centrum. Fris, schoon, fijn bed, fijne douche. Top ontbijt. Parkeren bij het hotel (kosten €20 per dag).

Cons:

Beetje gedoe om het hotel te vinden als je het adres in Google intypt. Stonden voor een heel ander hotel. Maar is helemaal goedgekomen.

2026-05-03 • via Nuitee
R
Robert • solo_traveller • gb
7
Too far from centre.
Pros:

Comfy beds. Reasonable breakfast, fresh cooked eggs made a nice change. Good coffee.
Large open airy breakfast room that was obviously the restaurant before. Now just breakfast. Parking was OK but extra as always.

Cons:

There isn't a Restaurant - it's what was their cafeteria. The menu is very limited. Space very limited. All in all we decided to eat our. Best decision.
Reasonable restaurants near by. Its not town centre. Be aware.

2026-05-02 • via Nuitee
M
Miquel • family_with_children • es
10
2026-05-01 • via Nuitee