Best Western Majestic

Hotels
•
Best Western
8 (643 reviews)
Av. Madero #73. Col. Centro , Mexico City , mx

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing location
Friendly staff
Great views
Cons:
Broken amenities
Noise from the street
Cold rooms

Categories

Cleanliness
7.46
Some reviews mention outdated bathrooms and minor cleanliness issues.
Service
8.43
Most reviews appreciate the friendly and helpful staff.
Location
8.97
Multiple reviews highlight the excellent location near the Zócalo.
Room Quality
6.92
Reports of broken appliances and cold rooms indicate room quality issues.
Amenities
7.95
Positive mentions of amenities, but some issues with internet and elevator speed.
Value for Money
7.91
Generally seen as a good value considering the location.
Food and Beverage
8.46
Positive feedback on the rooftop restaurant and views.
Overall Experience
7.93
Overall decent experiences despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:45

Property Description

Stunning Views of Zocalo

Located in the heart of Mexico City, the Best Western Majestic Hotel offers breathtaking views of the iconic Zocalo, providing guests with a truly immersive experience of the city's historical center.

Convenient On-Site Dining

Indulge in a culinary journey at La Terraza Restaurant, where guests can relish traditional Mexican and international cuisine while enjoying panoramic views of the city. For a relaxing evening, the Campanario Bar offers a selection of cocktails and wines in a sophisticated setting.

Prime Location for Exploring

Situated overlooking the lively Madero Avenue, the hotel is just a stone's throw away from significant landmarks such as the Metropolitan Cathedral and the National Palace, making it the perfect base for exploring the vibrant surroundings.

Book your stay at Best Western Majestic Hotel now to immerse yourself in the rich culture and history of Mexico City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for MXN 297.50 per person per night when using an existing bed.
    People 5 years old and over stay for MXN 297.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 643 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
C
CHANDNI MARIA • solo_traveller • gb
9
Good location, helpful staff and good views
Pros:

Great helpful staff and location is near many major tourist attractions in the Historic centre. It is in a no-car, pedestrian-only street , so will have to note that for accessibility issues. but the support staff did actually help me find a taxi and helped with dropping off my luggage to the car too. Many good restaurants, etc around.

Cons:

Not very soundproof on the lower levels

2026-07-21 • via Nuitee
O
oscar Israel • solo_traveller • mx
10
Pros:

Todo al 100

Cons:

Los ruidos extraños que se escuchan en la madrugada, fantasmas

2026-07-21 • via Nuitee
R
Risako • extended_group • jp
8
2026-07-21 • via Nuitee
D
Darin • solo_traveller • au
8
Cons:

Very noisy in the Zocalo until midnight every night

2026-07-20 • via Nuitee
C
Celeste • couple • us
10
Wonderful location and staff. Loved it!
Pros:

The hotel is at a wonderful and convenient location, you are right in the heart of El Centro Historico.
The architecture of the hotel and the decor is beautiful as well. And to top it off the staff was wonderful. All of them were not only nice but also helpful. They have taxi service to the airport and at the time I went the Zocalo was closed because of the world cup, so one of the staff walked with us to the pick up location (he carried our luggage to the taxi).

Cons:

The elevator is a little slow but that is because it’s an old model and there needs to be a staff member inside to open and close it.
Also when I say slow I mean if you are in a higher floor going down. But from the ground floor up is good.

2026-07-18 • via Nuitee
A
Alejandro • solo_traveller • ch
10
2026-07-17 • via Nuitee
A
Alejandro • solo_traveller • ch
10
2026-07-17 • via Nuitee
A
ana • extended_group • us
10
Amazing Hotel. Loved everything about it.
Pros:

Was Perfect for Fanfest!!

2026-07-16 • via Nuitee
T
Turkovic • family_with_children • au
8
Perfect
Pros:

The room was perfectly positioned - overlooking the Zocolo was amazing

Cons:

No fridge. And the tv didnt broadcast the worldcup games

2026-07-14 • via Nuitee
Q
Qurrat-ul-ain • family_with_children • pk
8
2026-07-13 • via Nuitee
N
Nava Rodríguez • solo_traveller • mx
10
Pros:

La hospitalidad y comida

2026-07-13 • via Nuitee
E
Erick • family_with_children • us
2
Won’t stay here again
Pros:

Some what location

Cons:

Staff , room services, hotel restaurant

2026-07-12 • via Nuitee
A
ADRIAN • solo_traveller • mx
10
Pros:

Excelente todo lo que cuenta el hotel, cuartos, cocina, atención

2026-07-12 • via Nuitee
Y
Yusuke • extended_group • jp
7
対応が丁寧でとてもよかった。
Pros:

ロケーション、利便性、安全性がよかった

Cons:

冷蔵庫がなかった

2026-07-12 • via Nuitee
H
Helmuth • couple • gt
10
Perfecto
Pros:

Perfecto

Cons:

El Señor Sergio en el recibiendo de el primer día

2026-07-11 • via Nuitee
J
Jose • solo_traveller • us
10
Pros:

Location and friendly staff

Cons:

N/C

2026-07-10 • via Nuitee
G
Guerrero • couple • mx
10
2026-07-08 • via Nuitee
V
Victoria • extended_group • fr
10
Superbe hôtel en plein centre de Mexico City
Pros:

Superbe hôtel en plein centre de Mexico City avec vue sur le Zocalo

Cons:

Chambre à remettre au goût du jour

2026-07-07 • via Nuitee
B
Barnett • couple • us
10
2026-07-06 • via Nuitee
R
Ramirez • solo_traveller • mx
10
Pros:

La ubicación 💯

2026-07-03 • via Nuitee