Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Non-smoking rooms
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Bar
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Non-smoking throughout
-
Daily housekeeping
-
Snack bar
-
Vending machine - drinks
-
Toilet with grab rails
-
Vending machine - snacks
-
Higher level toilet
-
Wine/champagne
-
Visual aids: Braille
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Breakfast takeaway containers
-
Key card access
-
Mobile app for room service
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Stunning Views of Zocalo
Located in the heart of Mexico City, the Best Western Majestic Hotel offers breathtaking views of the iconic Zocalo, providing guests with a truly immersive experience of the city's historical center.
Convenient On-Site Dining
Indulge in a culinary journey at La Terraza Restaurant, where guests can relish traditional Mexican and international cuisine while enjoying panoramic views of the city. For a relaxing evening, the Campanario Bar offers a selection of cocktails and wines in a sophisticated setting.
Prime Location for Exploring
Situated overlooking the lively Madero Avenue, the hotel is just a stone's throw away from significant landmarks such as the Metropolitan Cathedral and the National Palace, making it the perfect base for exploring the vibrant surroundings.
Book your stay at Best Western Majestic Hotel now to immerse yourself in the rich culture and history of Mexico City!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
El diseño del hotel, y su ubicación.
No tiene aire acondicionado.
La esencia de hotel que guarda su historia
El WiFi no llegaba bien a la ha
Location
Cleaning, was really bad.
Great location. In the pedestrian mall in the city centre. Very close to the underground train system and buses.
Lots of mosquitoes. Even sitting in the foyer got bitten numerous times.
Muy ruidosa , da al zócalo.
Toallas muy viejas
Excelente ubicación en el centro de la ciudad, a minutos de catedral, museos y restaurantes, una experiencia inolvidable, simplemente con admirar el hotel ya inicia uno con una grata experiencia por su ambiente y ubicación.
Nos toco que se estaba llevando acabo una exposicion venta de artesanias en el zocalo lo que cual impedia la vista en todo su esplendor del Zocalo y Palacio Nacional, sin embargo la venta de artesanías pues quedaba a pasos del hotel.
AVOID! AVOID! UGLY, OLD, MOLDY NOISY
The halls and lobby look nice, but the rooms are in terrible shape, they are old, moldy, noisy.
Regarding the location you would think it is great as the "Majestic" hotel is at the heart of the city, but the political protests outside, the meaningless fairs they set in the main plaza, and the blocked walkways by the police, make a big congestion of people and cars. Uber is impossible to get close. The area is crowded, noisy, chaotic. I regret staying in this area.
The rooms are old, unkempt, smelly. No AC and the shower had no cold water but only very hot. The shower has mold everywhere, the towels, supposedly white are gray and rough.
Our room had no windows, just a wall of blurring glass blocks. There was an office on the other side of the wall, we could see the employees moving and hear them chatting, playing music. They left the light on until 2:00 am, and we had no curtains to block the light. I complained 3 times to three different people. Only once they turned the light off, but later at 3:00 am it was on again! If you have bad neighbors you can hear them chatting at night, using the hairdryer.
There is no windows, the only vent is clogged with tissue paper.
The restaurant has a nice view, with good service but it is expensive. The margaritas are small and feel like Mocktails, with very little alcohol.
Housekeeping comes at 8:00 am waking everyone on the floor, knocking on doors, to make you come to the door and say "I will be back later when you are not in the room ".
To sum up, AVOID! Stay somewhere else!!
El personal muy amable.
Solo el elevador que al ser manual es tardado pero nada del otro mundo
Nothing
The halls and lobby look nice, but the rooms are in terrible shape, they are old, moldy, noisy.
Regarding the location you would think it is great as the "Majestic" hotel is at the heart of the city, but the political protests outside, the meaningless fairs they set in the main plaza, and the blocked walkways by the police, make a big congestion of people and cars. Uber is impossible to get close. The area is crowded, noisy, chaotic. I regret staying in this area.
The rooms are old, unkempt, smelly. No AC and the shower had no cold water but only very hot. The shower has mold everywhere, the towels, supposedly white are gray and rough.
Our room had no windows, just a wall of blurring glass blocks. There was an office on the other side of the wall, we could see the employees moving and hear them chatting, playing music. They left the light on until 2:00 am, and we had no curtains to block the light. I complained 3 times to three different people. Only once they turned the light off, but later at 3:00 am it was on again! If you have bad neighbors you can hear them chatting at night, using the hairdryer.
There is no windows, the only vent is clogged with tissue paper.
The restaurant has a nice view, with good service but it is expensive. The margaritas are small and feel like Mocktails, with very little alcohol.
Housekeeping comes at 8:00 am waking everyone on the floor, knocking on doors, to make you come to the door and say "I will be back later when you are not in the room ".
To sum up, AVOID! Stay somewhere else!!
Location. Restaurant. Staff
The tub wouldn’t drain properly and the shower head leaked onto the floor
Ottima posizione centrale, locale bello esteticamente e molto storico. Lounge elegante e curata. Staff molto gentile e disponibile. Camera super spaziosa e elegante, bella esteticamente.
Password mancanti per accedere gratuitamente a netflix e a prime video. disegno cartonato presente nell’ascensore veramente pacchiano e fatto male.
El personal muy atento excelente servicio
Falta de aire acondicionado y había moscos
Todo al 100
Los ruidos extraños que se escuchan en la madrugada, fantasmas
Great helpful staff and location is near many major tourist attractions in the Historic centre. It is in a no-car, pedestrian-only street , so will have to note that for accessibility issues. but the support staff did actually help me find a taxi and helped with dropping off my luggage to the car too. Many good restaurants, etc around.
Not very soundproof on the lower levels
Very noisy in the Zocalo until midnight every night
Your guide to the flawless travel experience
Popular Countries
Get our app
