Best Western Majestic

Hotels
•
Best Western
8 (632 reviews)
Av. Madero #73. Col. Centro , Mexico City , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing location
Friendly staff
Great views
Cons:
Broken amenities
Noise from the street
Cold rooms

Categories

Cleanliness
7.46
Some reviews mention outdated bathrooms and minor cleanliness issues.
Service
8.43
Most reviews appreciate the friendly and helpful staff.
Location
8.97
Multiple reviews highlight the excellent location near the Zócalo.
Room Quality
6.92
Reports of broken appliances and cold rooms indicate room quality issues.
Amenities
7.95
Positive mentions of amenities, but some issues with internet and elevator speed.
Value for Money
7.91
Generally seen as a good value considering the location.
Food and Beverage
8.46
Positive feedback on the rooftop restaurant and views.
Overall Experience
7.93
Overall decent experiences despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:45

Property Description

Stunning Views of Zocalo

Located in the heart of Mexico City, the Best Western Majestic Hotel offers breathtaking views of the iconic Zocalo, providing guests with a truly immersive experience of the city's historical center.

Convenient On-Site Dining

Indulge in a culinary journey at La Terraza Restaurant, where guests can relish traditional Mexican and international cuisine while enjoying panoramic views of the city. For a relaxing evening, the Campanario Bar offers a selection of cocktails and wines in a sophisticated setting.

Prime Location for Exploring

Situated overlooking the lively Madero Avenue, the hotel is just a stone's throw away from significant landmarks such as the Metropolitan Cathedral and the National Palace, making it the perfect base for exploring the vibrant surroundings.

Book your stay at Best Western Majestic Hotel now to immerse yourself in the rich culture and history of Mexico City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for MXN 297.50 per person per night when using an existing bed.
    People 5 years old and over stay for MXN 297.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 632 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
R
Ramirez • solo_traveller • mx
10
Pros:

La ubicación 💯

2026-07-03 • via Nuitee
C
Cervantes Martinez • solo_traveller • mx
10
Pros:

La amabilidad del personal, y la ubicación

Cons:

La puerta no abría y se tuvo que cambiar la tarjeta de apertura 3 ocasiones

2026-07-02 • via Nuitee
E
Ethar • solo_traveller • eg
6
2026-06-30 • via Nuitee
M
Mark • couple • gb
8
Staff and location great.
Pros:

The staff were great.

Cons:

It is quite old fashioned.

2026-06-30 • via Nuitee
G
guerra • solo_traveller • us
9
2026-06-28 • via Nuitee
M
Mendoza • solo_traveller • mx
10
Pros:

La atención del personal, super amables y accesibles.

Cons:

N/A

2026-06-28 • via Nuitee
L
Leen Sue • family_with_children • cr
7
Pros:

Location

Cons:

Not air conditioner

2026-06-24 • via Nuitee
G
Gonzalo • couple • us
8
Excellent location and view
Pros:

The best view

Cons:

aire acodicionado en los cuartos

2026-06-23 • via Nuitee
E
Eduardo • extended_group • gt
8
2026-06-20 • via Nuitee
L
Lena • solo_traveller • ch
3
2026-06-19 • via Nuitee
M
Mohammed • couple • sa
10
إقامة استثنائية في قلب مكسيكو سيتي
Pros:

موقع استثنائي في قلب مكسيكو سيتي مقابل ساحة الزوكالو مباشرة.. فندق تاريخي بطابع كلاسيكي جميل وشخصية فريدة، يجعلك تعيش أجواء المدينة وثقافتها من قلب الحدث.
كانت إقامة مميزة لا تُنسى.

2026-06-19 • via Nuitee
S
Shubhasatta • couple • in
8
Value for money hotel in a very good location !!!
Pros:

Location 👍 & Staff Behaviour

Cons:

Not properly lightened !

2026-06-16 • via Nuitee
J
Jimenez Reyes • solo_traveller • mx
10
2026-06-02 • via Nuitee
I
Ivor • couple • pa
8
Great location
Pros:

Great location

Cons:

Old world comfort

2026-06-01 • via Nuitee
J
Juan • couple • gt
9
Descanso, comodidad y accesibilidad
Pros:

Instalaciones, ubicación y la vista

2026-05-30 • via Nuitee
U
Ulrich • solo_traveller • us
9
Pros:

Very helpful, efficient and friendly staff

2026-05-28 • via Nuitee
M
María • couple • us
10
Great location
Pros:

Location

Cons:

The front desk Is Not always attentive

2026-05-26 • via Nuitee
A
ALBERTO • family_with_children • mx
8
Buena en general
Pros:

Ubicación

Cons:

Muy malo el internet

2026-05-25 • via Nuitee
J
JARA • solo_traveller • us
10
Pros:

The location is great right in the heart of the zocalo shopping center is right outside the building

Cons:

Everything was great

2026-05-24 • via Nuitee
M
Mercedita • couple • us
8
2026-05-24 • via Nuitee