Best Western Majestic

Hotels
•
Best Western
8 (673 reviews)
Av. Madero #73. Col. Centro , Mexico City , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing location
Friendly staff
Great views
Cons:
Broken amenities
Noise from the street
Cold rooms

Categories

Cleanliness
7.46
Some reviews mention outdated bathrooms and minor cleanliness issues.
Service
8.43
Most reviews appreciate the friendly and helpful staff.
Location
8.97
Multiple reviews highlight the excellent location near the Zócalo.
Room Quality
6.92
Reports of broken appliances and cold rooms indicate room quality issues.
Amenities
7.95
Positive mentions of amenities, but some issues with internet and elevator speed.
Value for Money
7.91
Generally seen as a good value considering the location.
Food and Beverage
8.46
Positive feedback on the rooftop restaurant and views.
Overall Experience
7.93
Overall decent experiences despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:45

Property Description

Stunning Views of Zocalo

Located in the heart of Mexico City, the Best Western Majestic Hotel offers breathtaking views of the iconic Zocalo, providing guests with a truly immersive experience of the city's historical center.

Convenient On-Site Dining

Indulge in a culinary journey at La Terraza Restaurant, where guests can relish traditional Mexican and international cuisine while enjoying panoramic views of the city. For a relaxing evening, the Campanario Bar offers a selection of cocktails and wines in a sophisticated setting.

Prime Location for Exploring

Situated overlooking the lively Madero Avenue, the hotel is just a stone's throw away from significant landmarks such as the Metropolitan Cathedral and the National Palace, making it the perfect base for exploring the vibrant surroundings.

Book your stay at Best Western Majestic Hotel now to immerse yourself in the rich culture and history of Mexico City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MEX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 673 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
R
Reyes • solo_traveller • us
10
2026-09-19 • via Nuitee
R
Ramírez Montiel • couple • mx
9
Pros:

ubicacion

2026-09-16 • via Nuitee
O
OC • extended_group • mx
10
Muy bonito todo, staff muy atento
Pros:

Muy bien decorada, su ubicación perfecta, restaurante muy bueno y perfecta vista del zocalo

2026-09-14 • via Nuitee
S
SALVADOR • solo_traveller • mx
8
Pros:

La ubicacion es muy buena

Cons:

el elevador no sirve el boton de llado

2026-09-14 • via Nuitee
A
Ahmed Azmi • couple • qa
10
2026-09-13 • via Nuitee
M
Mario • couple • us
10
Perfect they gain a mew client with me
Pros:

Clean and accessable to main points

Cons:

all good no problems

2026-09-12 • via Nuitee
V
Virginia • couple • us
10
2026-09-07 • via Nuitee
J
Jeffery • solo_traveller • us
9
Pros:

My home in CDMX classic old fsshioned city hotel

Cons:

No direct auto access ..
Can be noisy from street vendors or Zocalo events

2026-09-05 • via Nuitee
R
Roman • couple • us
10
2026-08-31 • via Nuitee
G
GRUPO BEB • couple • mx
10
Gracias
Pros:

Excelente servicio, personal muy educado

2026-08-31 • via Nuitee
R
Ricardo • family_with_children • us
5
Good location with excelent Terraze view
Pros:

The location

Cons:

Hot water takes a lot of time to run and bathtub was clogged.

2026-08-30 • via Nuitee
S
sneha • couple • au
10
2026-08-26 • via Nuitee
H
Herrejón Obregón • solo_traveller • us
9
Pros:

El diseño del hotel, y su ubicación.

Cons:

No tiene aire acondicionado.

2026-08-20 • via Nuitee
S
Sandra • solo_traveller • is
8
2026-08-19 • via Nuitee
H
Haydee • extended_group • mx
9
Muy confortable y bien ubicado
Pros:

La esencia de hotel que guarda su historia

Cons:

El WiFi no llegaba bien a la ha

2026-08-19 • via Nuitee
J
Juan • solo_traveller • us
4
Pros:

Location

Cons:

Cleaning, was really bad.

2026-08-18 • via Nuitee
G
Graeme • couple • au
7
Central hotel. Great location close to public transport.
Pros:

Great location. In the pedestrian mall in the city centre. Very close to the underground train system and buses.

Cons:

Lots of mosquitoes. Even sitting in the foyer got bitten numerous times.

2026-08-15 • via Nuitee
C
Cristina • couple • uy
7
Confortablempor lo amplio de la habitación, limitada propuesta de desayuno, muy ruidosa la ubicacion
Pros:

Muy ruidosa , da al zócalo.

Cons:

Toallas muy viejas

2026-08-14 • via Nuitee
O
OCTAVIANO • couple • mx
10
Magnífica!
Pros:

Excelente ubicación en el centro de la ciudad, a minutos de catedral, museos y restaurantes, una experiencia inolvidable, simplemente con admirar el hotel ya inicia uno con una grata experiencia por su ambiente y ubicación.

Cons:

Nos toco que se estaba llevando acabo una exposicion venta de artesanias en el zocalo lo que cual impedia la vista en todo su esplendor del Zocalo y Palacio Nacional, sin embargo la venta de artesanías pues quedaba a pasos del hotel.

2026-08-14 • via Nuitee
E
Elisabeth • extended_group • us
10
2026-08-13 • via Nuitee