Best Western Majestic

Hotels
•
Best Western
8 (673 reviews)
Av. Madero #73. Col. Centro , Mexico City , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing location
Friendly staff
Great views
Cons:
Broken amenities
Noise from the street
Cold rooms

Categories

Cleanliness
7.46
Some reviews mention outdated bathrooms and minor cleanliness issues.
Service
8.43
Most reviews appreciate the friendly and helpful staff.
Location
8.97
Multiple reviews highlight the excellent location near the Zócalo.
Room Quality
6.92
Reports of broken appliances and cold rooms indicate room quality issues.
Amenities
7.95
Positive mentions of amenities, but some issues with internet and elevator speed.
Value for Money
7.91
Generally seen as a good value considering the location.
Food and Beverage
8.46
Positive feedback on the rooftop restaurant and views.
Overall Experience
7.93
Overall decent experiences despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:45

Property Description

Stunning Views of Zocalo

Located in the heart of Mexico City, the Best Western Majestic Hotel offers breathtaking views of the iconic Zocalo, providing guests with a truly immersive experience of the city's historical center.

Convenient On-Site Dining

Indulge in a culinary journey at La Terraza Restaurant, where guests can relish traditional Mexican and international cuisine while enjoying panoramic views of the city. For a relaxing evening, the Campanario Bar offers a selection of cocktails and wines in a sophisticated setting.

Prime Location for Exploring

Situated overlooking the lively Madero Avenue, the hotel is just a stone's throw away from significant landmarks such as the Metropolitan Cathedral and the National Palace, making it the perfect base for exploring the vibrant surroundings.

Book your stay at Best Western Majestic Hotel now to immerse yourself in the rich culture and history of Mexico City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MEX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 673 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
A
Angie • solo_traveller • us
10
2026-10-24 • via Nuitee
A
ARTURO • extended_group • mx
10
2026-10-15 • via Nuitee
R
Rodolfo • couple • mx
7
Duermes por cansancio no por comodidad
Pros:

La ubicación es exelente, el personal super atento

Cons:

Las camas estan muy incómodas, teníamos 3 habitaciones en el grupo y las 3 estaban super viejos los colchones, yo habia preferido los best western en otras ciudades por que siempre han tenido las camas en excelente estado pero aqui fue la excepción

2026-10-15 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-10-15 • via Nuitee
R
Robert • couple • mx
7
Pros:

Läget

Cons:

Oljuden ifrån trafiken

2026-10-14 • via Nuitee
N
Nayeli Núñez • solo_traveller • mx
10
Pros:

La atención y el servicio

Cons:

Todo estuvo delicioso y excelente

2026-10-11 • via Nuitee
S
sanchez • solo_traveller • us
10
Refrigerador
Pros:

The view. And hospitality

Cons:

Would be nice to have a small fridge for personal needs. Or be able to rent one.

2026-10-08 • via Nuitee
J
Jeffrey • couple • us
5
Stay Elsewhere
Pros:

Location was fantastic

Cons:

The bed was beyond hard. Sleeping directly on a hard tiled floor would have been more comfortable. The furniture was beat and needed replacement. Property need a tremendous amount of TLC.

2026-10-08 • via Nuitee
J
jorge • solo_traveller • mx
10
confortable
Pros:

everything was ok. good location

2026-10-08 • via Nuitee
C
Carrasco Garcia • couple • mx
7
2026-10-08 • via Nuitee
I
Ivonne • couple • us
8
Muy céntrico lugar para visitar los lugares que me agradan
Pros:

Restaurante, vista, ubicacion

Cons:

Cama muy incomoda. Dura y ruidosa

2026-10-08 • via Nuitee
B
Bikram • couple • us
9
Nice place! Little dated but thats the theme I guess.
Pros:

Old school manual elevator with a person 24 hrs. Nice restaurant at the top but they only had buffet. Wish they also did Al La Carte. Excellent area, close to everything. Staff were really good.

2026-10-08 • via Nuitee
X
XAC • couple • es
8
Unas vistas espectaculares
Pros:

La ubicación. Era impresionante poder ver desde la ventana/balcón el Zócalo en todas sus versiones: con gente, sin gente, de noche, de día. La cama era muy grande y cómoda y el personal del hotel muy correcto. Mención especial al restaurante de parte superior, que estaba muy rico y no era especialmente caro para el lugar en el que está ubicado.

Cons:

Tal vez la crítica que se puede hacer es que las instalaciones están un poco viejitas y se podrían modernizar. Por otra parte, tal y como está mantiene un aire bohemio.

2026-10-08 • via Nuitee
J
Javier • solo_traveller • mx
10
Pros:

The location and the View.

2026-10-07 • via Nuitee
M
Martinez • solo_traveller • mx
10
2026-10-07 • via Nuitee
P
PUGA • family_with_children • mx
10
EXCELENTE
Pros:

LA UBICACION

2026-10-07 • via Nuitee
R
Reyes • solo_traveller • us
10
2026-09-19 • via Nuitee
R
Ramírez Montiel • couple • mx
9
Pros:

ubicacion

2026-09-16 • via Nuitee
O
OC • extended_group • mx
10
Muy bonito todo, staff muy atento
Pros:

Muy bien decorada, su ubicación perfecta, restaurante muy bueno y perfecta vista del zocalo

2026-09-14 • via Nuitee
S
SALVADOR • solo_traveller • mx
8
Pros:

La ubicacion es muy buena

Cons:

el elevador no sirve el boton de llado

2026-09-14 • via Nuitee