Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness efforts
Cons:
Outdated rooms
High price compared to facilities
Somewhat impersonal service

Categories

Cleanliness
8.55
The hotel was clean, and housekeeping did a good job maintaining the room.
Service
9.55
Staff was friendly and attentive, providing service based on expectations for the price point.
Location
9.55
Buena ubicación. Conveniently located near major attractions.
Room Quality
8.05
Rooms appear old and some are not modernized, creating mixed experiences.
Amenities
8.55
Good breakfast options, but outdated facilities noted.
Value for Money
8.05
Some guests felt the price was high compared to the quality and facilities offered.
Food and Beverage
9.05
Breakfast was excellent and well-received by guests.
Overall Experience
9.05
Overall a pleasant stay, but some aspects require attention for it to meet expectations at this price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:00

Property Description

Architectural Style and Location
The Camino Real Polanco México Hotel, designed by Architect Ricardo Legorreta, is a unique blend of modern architecture and pre-Hispanic influences. Located near top attractions like the Anthropology Museum and Chapultepec Castle, this hotel offers a cultural and convenient stay.

Luxurious Amenities
Guests at this Four Diamond Award property can indulge in upscale amenities including 10 on-site restaurants, a swimming pool, a gym, and a garden. The rooms are equipped with modern comforts like flat-screen TVs, air conditioning, and safety boxes, ensuring a comfortable and enjoyable stay.

Prime Location
Situated just 1.5 km from the upscale Polanco district and with easy access to key landmarks like the Fine Arts Museum and Zocalo Square, Camino Real Polanco Mexico offers the perfect base for exploring Mexico City. Book your stay now for a memorable experience.

Important information:

Please take into consideration when booking a rate with breakfast included that it is only for the adults considered in the rate. In case of having children in the reservation the cost of the breakfast will be paid directly at the restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2513 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
MANUEL • solo_traveller • co
9
2026-06-27 • via Nuitee
R
Ravi • extended_group • in
4
2026-06-26 • via Nuitee
L
Lukas • family_with_children • cz
10
Pros:

Vynikajici lokalita pro rodinu s detmi. V hotelumje klidny vnitroblok s bazenem a zeleni,kde clovek muze relaxovat.

2026-06-26 • via Nuitee
D
DARIO EDUARDO • couple • us
10
2026-06-24 • via Nuitee
C
CASULLERAS • solo_traveller • mx
10
2026-06-23 • via Nuitee
S
Sergio Eduardo • solo_traveller • mx
10
2026-06-22 • via Nuitee
J
Javier • solo_traveller • mx
7
2026-06-22 • via Nuitee
A
armand • extended_group • de
8
2026-06-22 • via Nuitee
J
Jose • solo_traveller • us
9
2026-06-22 • via Nuitee
J
Jose Alfonso • solo_traveller • mx
8
2026-06-21 • via Nuitee
O
Oscar • solo_traveller • es
9
2026-06-21 • via Nuitee
L
Luis • family_with_children • mx
7
cumplio apenas
Pros:

La limpieza de la habitación y la amabilidad de la personas

Cons:

Pedimos un room services y la comida llegó fria.

2026-06-19 • via Nuitee
H
Haibe De Walque • solo_traveller • fr
9
2026-06-19 • via Nuitee
S
Salvador Israel • couple • mx
8
buena ubicacion
Pros:

La ubicacion es muy buena.

Cons:

El hotel ya luce viejo en su interior, nos asignaron una habitacion de planta baja y huele mucho a humedad el mobiliario es anticuado.

2026-06-19 • via Nuitee
C
cornelia • solo_traveller • br
10
Camino real is a very good option for people who like design and comfort
Pros:

I always stay in this hotel during my trips to Mexico , the club lounge is very nice

2026-06-15 • via Nuitee
J
Juan Martin • solo_traveller • us
10
2026-06-15 • via Nuitee
B
Business • solo_traveller • au
1
Shot service and a complete lack of hospitality
Pros:

Nothing. Staff were disgustingly rude

Cons:

Everything .

2026-06-14 • via Nuitee
M
Manuel • solo_traveller • mx
10
Pros:

El servicio

Cons:

Todo muy bien, excepto la ubicación de polanco

2026-06-10 • via Nuitee
M
MARIA JUDITH • extended_group • co
7
Pros:

La ubicación y la arquitectura

Cons:

Las habitaciones están viejas y son oscuras, ocupamos la 3305 y 3328. las almohadas pocas y regulares

2026-06-09 • via Nuitee
R
regracia • NONE • Frisco, Texas
10
Outstanding Hotel
Pros:

You will love this Hotel- Access is fantastic. The room with view to the Garden are amazing, Room and extraordinary and very well kept hotel. Did I mention it is very quiet? well it is you will sleep fantastic!

2026-06-08 • via Tripadvisor