Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness efforts
Cons:
Outdated rooms
High price compared to facilities
Somewhat impersonal service

Categories

Cleanliness
8.55
The hotel was clean, and housekeeping did a good job maintaining the room.
Service
9.55
Staff was friendly and attentive, providing service based on expectations for the price point.
Location
9.55
Buena ubicación. Conveniently located near major attractions.
Room Quality
8.05
Rooms appear old and some are not modernized, creating mixed experiences.
Amenities
8.55
Good breakfast options, but outdated facilities noted.
Value for Money
8.05
Some guests felt the price was high compared to the quality and facilities offered.
Food and Beverage
9.05
Breakfast was excellent and well-received by guests.
Overall Experience
9.05
Overall a pleasant stay, but some aspects require attention for it to meet expectations at this price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:00

Property Description

Architectural Style and Location
The Camino Real Polanco México Hotel, designed by Architect Ricardo Legorreta, is a unique blend of modern architecture and pre-Hispanic influences. Located near top attractions like the Anthropology Museum and Chapultepec Castle, this hotel offers a cultural and convenient stay.

Luxurious Amenities
Guests at this Four Diamond Award property can indulge in upscale amenities including 10 on-site restaurants, a swimming pool, a gym, and a garden. The rooms are equipped with modern comforts like flat-screen TVs, air conditioning, and safety boxes, ensuring a comfortable and enjoyable stay.

Prime Location
Situated just 1.5 km from the upscale Polanco district and with easy access to key landmarks like the Fine Arts Museum and Zocalo Square, Camino Real Polanco Mexico offers the perfect base for exploring Mexico City. Book your stay now for a memorable experience.

Important information:

Please take into consideration when booking a rate with breakfast included that it is only for the adults considered in the rate. In case of having children in the reservation the cost of the breakfast will be paid directly at the restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2547 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
C
Chetan • solo_traveller • gb
8
2026-07-11 • via Nuitee
J
Jacobo • solo_traveller • mx
9
2026-07-10 • via Nuitee
K
Kevin • couple • gb
10
2026-07-08 • via Nuitee
A
Adrian • solo_traveller • pe
7
Hotel grande, seguro y limpio en buena ubicación en Polanco
Pros:

Ubicación

Cons:

Que no incluía desayuno por el precio

2026-07-07 • via Nuitee
L
Luis • couple • us
10
Great value.
Pros:

All good

2026-07-07 • via Nuitee
J
JULIETA • couple • us
9
Pros:

the location is amazing, food is amazing, staff is amazing but does need some remodeling.. other than that great place to stay in mexico city

Cons:

needs some remodeling

2026-07-07 • via Nuitee
L
López • extended_group • mx
7
Cons:

Muy cara la comida, exagerados los precios, y CEROO calidad, y la TV fatal! Viejísimas con puros canales en español doblados, para el precio de los cuartos debería de ser SmartTV

2026-07-05 • via Nuitee
M
MARIA JUDITH • extended_group • co
6
Cons:

Las habitaciones que nos tocaron están muy deterioradas

2026-07-05 • via Nuitee
M
Miguel • solo_traveller • es
7
2026-07-05 • via Nuitee
T
Tsachor • solo_traveller • il
8
Pros:

Didn''t eat

2026-07-04 • via Nuitee
V
vasquez chavez • solo_traveller • mx
10
Pros:

Las instalaciones

Cons:

El costo

2026-07-01 • via Nuitee
G
Gunnar • family_with_children • se
9
Fin arkitektur och väldigt god mat! Aningen slitet rum.
Pros:

Fantastisk mat på flera av restaurangerna. Arkitekturen är väldigt fin och fascinerande.

Cons:

Kuddarna var gamla och dåliga. Vi fick be om nya. Hotellet börjar bli lite slitet och gammalt.

2026-06-30 • via Nuitee
M
MANUEL • solo_traveller • co
9
2026-06-27 • via Nuitee
F
folmos2026 • Business • San Diego, California
8
Hotel stay during the FIFA in June 2026
Pros:

Room is great and service is terrific, however, room for business purpose was too high for business travel. I did enjoy the area and the hotel. they great breakfast buffet. thats well worth the money.

2026-06-26 • via Tripadvisor
L
Lukas • family_with_children • cz
10
Pros:

Vynikajici lokalita pro rodinu s detmi. V hotelumje klidny vnitroblok s bazenem a zeleni,kde clovek muze relaxovat.

2026-06-26 • via Nuitee
R
Ravi • extended_group • in
4
2026-06-26 • via Nuitee
D
DARIO EDUARDO • couple • us
10
2026-06-24 • via Nuitee
C
CASULLERAS • solo_traveller • mx
10
2026-06-23 • via Nuitee
A
armand • extended_group • de
8
2026-06-22 • via Nuitee
J
Jose • solo_traveller • us
9
2026-06-22 • via Nuitee