Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness efforts
Cons:
Outdated rooms
High price compared to facilities
Somewhat impersonal service

Categories

Cleanliness
8.55
The hotel was clean, and housekeeping did a good job maintaining the room.
Service
9.55
Staff was friendly and attentive, providing service based on expectations for the price point.
Location
9.55
Buena ubicación. Conveniently located near major attractions.
Room Quality
8.05
Rooms appear old and some are not modernized, creating mixed experiences.
Amenities
8.55
Good breakfast options, but outdated facilities noted.
Value for Money
8.05
Some guests felt the price was high compared to the quality and facilities offered.
Food and Beverage
9.05
Breakfast was excellent and well-received by guests.
Overall Experience
9.05
Overall a pleasant stay, but some aspects require attention for it to meet expectations at this price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:00

Property Description

Architectural Style and Location
The Camino Real Polanco México Hotel, designed by Architect Ricardo Legorreta, is a unique blend of modern architecture and pre-Hispanic influences. Located near top attractions like the Anthropology Museum and Chapultepec Castle, this hotel offers a cultural and convenient stay.

Luxurious Amenities
Guests at this Four Diamond Award property can indulge in upscale amenities including 10 on-site restaurants, a swimming pool, a gym, and a garden. The rooms are equipped with modern comforts like flat-screen TVs, air conditioning, and safety boxes, ensuring a comfortable and enjoyable stay.

Prime Location
Situated just 1.5 km from the upscale Polanco district and with easy access to key landmarks like the Fine Arts Museum and Zocalo Square, Camino Real Polanco Mexico offers the perfect base for exploring Mexico City. Book your stay now for a memorable experience.

Important information:

Please take into consideration when booking a rate with breakfast included that it is only for the adults considered in the rate. In case of having children in the reservation the cost of the breakfast will be paid directly at the restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2387 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
E
Erwin • solo_traveller • mx
10
2026-03-07 • via Nuitee
V
VERONICA • couple • mx
10
Pros:

Cómoda limpia bonita

2026-03-05 • via Nuitee
K
Kai P • couple • us
8
Pros:

location, service

Cons:

Hotel is a bit old - needs remodelling

2026-03-05 • via Nuitee
S
Silvia • couple • ca
7
Other than noise it was ok
Pros:

Restaurant bistro great

Cons:

Very noisy party couldn’t sleep

2026-03-04 • via Nuitee
J
Jaime • solo_traveller • co
9
Lindo
Pros:

Ubicación

Cons:

N/a

2026-03-02 • via Nuitee
T
TATIANA • solo_traveller • co
8
2026-03-01 • via Nuitee
P
Peon • family_with_children • mx
10
Pros:

La ubicación
El servicio

Cons:

Camas muy viejas e incomodas.
El aire no enfría lo suficiente

2026-03-01 • via Nuitee
S
Sandra • family_with_children • co
10
Diseño y calidad inmejorable
Pros:

Excepcional.
Bello diseño, excelente atención, inmejorable ubicación.

2026-03-01 • via Nuitee
S
Sam • family_with_children • gb
9
2026-03-01 • via Nuitee
P
Perales • extended_group • us
10
Our stay was very pleasant and we enjoyed being near some the really great museums.
2026-03-01 • via Nuitee
T
Tomás • extended_group • cl
8
Súper central y lleno de cosa por hacer
Pros:

Que tiene de todo.

Cons:

Temperatura y humedad de la pieza

2026-02-28 • via Nuitee
G
Gilberto • family_with_children • mx
9
Pros:

Ubicación

Cons:

Mobiliario viejo

2026-02-28 • via Nuitee
A
Andreas • extended_group • ch
8
2026-02-28 • via Nuitee
L
Luis Alejandro • family_with_children • mx
9
todo bien
Pros:

todo

Cons:

nada

2026-02-27 • via Nuitee
D
DIMITRIS • family_with_children • gr
7
Επιδέχεται βελτιώσεις σε κάποιους τομείς.
Pros:

Βρίσκεται σε καλή τοποθεσία με άνετα δωμάτια και πολύ περιποιημενο κήπο,πισίνα, εξ. Χώρο άφιξης.

Cons:

Το προσωπικό στη ρεσεψιόν μιλούσε οριακά αγγλικά, μόνο ισπανικά. Ζήτησα καποια πράγματα που έλειπαν από το δωμάτιο (3ο μαξιλάρι, 3ο ποτήρι), δεν τα έφεραν ποτέ.Το πρωινό την 1η μέρα ηταν εξαιρετικό, τις επόμενες από μέτριο έως κακό.Τα διπλά κρεβάτια πολύ μικρά.

2026-02-25 • via Nuitee
C
Conde • family_with_children • mx
10
2026-02-25 • via Nuitee
H
Helen • extended_group • us
10
Perfect
Pros:

Clean, minimalistic

Cons:

Liked everything

2026-02-24 • via Nuitee
R
Rafael • couple • br
8
2026-02-23 • via Nuitee
M
maria begoña • solo_traveller • es
9
Estupendo
Pros:

Muy céntrico y buen desayuno

Cons:

Todo bien

2026-02-22 • via Nuitee
V
V K • family_with_children • in
10
2026-02-22 • via Nuitee