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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Concierge service
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Wheelchair accessible
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Toilet with grab rails
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Designer Rooms
Experience the epitome of luxury at The Time New York with rooms designed by David Rockwell featuring Samsung Smart TVs and Italian Frette bed linen.
Fitness and Wellness
Stay active during your stay with full access to TMPL Fitness Hell's Kitchen and the hotel's 24-hour fitness centre, ensuring you never miss a workout.
Gourmet Dining Experience
Savor exquisite Northern Italian cuisine at the on-site restaurant, Serafina, offering a culinary journey that will delight your taste buds.
Book now to indulge in a sophisticated stay at The Time New York, where luxury and convenience meet seamlessly.
Please note, guests must be at least 18 years or older to check in. Guests under the age of 18 must be accompanied by a parent or official guardian.
Guests are required to present a government issued identification with a credit card under the same name upon check in.
A security hold of USD $100 per night will be authorized on the credit card provided at check in, and will be released at check-out if no charges are incurred during the stay. Please note, credit card authorization release processing times vary depending upon your banking institution, and are not set by the property. Any damage, smoking or pet fees incurred during the stay will be charged to the guest’s credit card.
Contactless payments or Apple Pay are not accepted, and cash cannot be used for the security hold. Third party credit card authorization forms are required to be submitted 72 hours prior to arrival.
All Special Requests are subject to availability and additional charges may apply.
When booking more than 5 rooms, different policies and additional charges may apply.
The Penthouse is for residential purposes only, and can sleep a total of 6 guests. A minimum damage deposit of $500 USD will be required. Prior approval from the General Manager is required for any in-room external entertainment, catered events or filming in the Penthouse (a Food and Beverage minimum will be added to the room rate). Any damages incurred during the stay will be charged to the guest’s credit card.
Our nightly resort fee/destination fee entitles our guests to the following amenities:
Wine & Cheese Hour at LeGrande Lounge from 5:00pm-6:00pm daily
Bottled water daily (available at the front desk)
Exclusive daily access to TMPL gym -- including fitness classes, boxing studio, sauna and 25-yard salt water pool
10% off Guggenheim Museum tickets
15% off Central Park Bike Tours
20% off Lunch at Serafina daily
10% off Dinner at Serafina daily
$15 off overnight parking at GMC Parking adjacent to hotel
Access to Digital New York Times
Guests are required to show a photo ID and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note, for the Bed and Breakfast rates, we provide Continental Breakfast Vouchers based on the number of registered guests. Continental breakfast at Serafina includes a choice of tea, coffee, or orange juice; a basket of pastries served with jam and a choice of fruit salad, yogurt and granola or cereal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.
Location
Guest Reviews
Great location. Room is small but comfortable. Room was clean. Staff is really nice. Perfect for a quick stay in New York.
Very central location. Also, they partner with TMPL gym with free daily access. I got an upgrade of the room to a higher floor, an the people are all very friendly. Room size is good.
Unfortunately, the room is quite noisy. The doors are loud and thin, so you hear other people on the hallway. The A/C is effective, but also very loud, and could therefore not run over night.
One of the best hotels I bin to recommend it for others
La ubicación excelente
climatisation trop sonore
I recently stayed at this hotel in Times Square, and my experience was truly a tale of two extremes.
On the positive side, I was very impressed with the room itself once I finally settled in. It was in excellent condition, and the bed was incredibly comfortable. While potential guests should be aware that the rooms do not have TVs, this was not an issue for me as I was only in town for a quick trip to see some Broadway shows [walking distance]. I also thoroughly enjoyed the complimentary wine and cheese happy hour at the hotel bar—a lovely touch. Additionally, I want to specifically commend the bellhop, Josh, who was exceptional. He was kind, proactive, and clearly anticipated the needs of every guest who walked through the door; it was refreshing to see such high-quality, equitable service.
However, the rest of my check-in experience was deeply concerning. Upon receiving my key card and heading to my room, I opened the door to find it already occupied by another guest’s personal belongings. Thankfully, the room was empty at the time, but the potential for a safety and privacy violation is massive. Had another guest been changing, sleeping, or startled by my entry, this could have resulted in a dangerous or highly distressing confrontation.
When I returned to the lobby to address this, the agent who checked me in offered a brief apology but immediately attempted to move on. His response felt dismissive and failed to acknowledge the severity of the security breach or the violation of the other guest's privacy.
It wasn't until my checkout that a different staff member.Chris was helpful in connecting me with the manager,Anthony. Thank you Chris!
Furthermore, there was no offer of accommodation or compensation for the significant inconvenience of having to wait for the crowded elevators twice more after an already exhausting arrival.
Finally, I would strongly suggest that management look into the condition of the ground-floor restroom. It is dark, smelly, and consistently unkempt, with cleaning supplies left out in the open—a stark, disappointing contrast to the standards of the rest of the property.
While the bell staff and room quality were top-tier, the failures in security and the dismissive attitude of the front desk staff left me feeling very uneasy. I hope leadership takes these concerns seriously, as this level of oversight is unacceptable for a hotel of this caliber.
Lage war toll, direkt beim Time Square
Zimmer extrem klein für 2. Personen. Die Koffer hatten null Platz. Waren ende Juni 2026 in New York es hatte die ganze Woche 38 grad und unsere Klima hat nur bis 29grad gekühlt es war sooo warm.
Climatisation de l’immeuble d’en face juste en face de notre chambre, impossible de s’endormir et pourtant on nous a soi-disant upgrader.
locaton is good but so trafic jam
staffs were kind
La ubicación super buena. El.desayuno.
La habitación se veía deteriorada. Muy muy.
The customer service was top-tier! The receptionists were incredibly friendly, personable, and welcoming. From the moment I arrived, I felt valued—they acknowledged me immediately and made check-in seamless. I would absolutely stay here again. The complimentary wine and cheese happy hour was a wonderful touch and truly exceeded my expectations. Highly recommend!
Das Personal war ausgesprochen freundlich und jederzeit hilfsbereit. Das Zimmer war angenehm groß und sehr ruhig, sodass wir uns gut erholen konnten.
Das gesamte Hotel macht insgesamt einen stark abgenutzten Eindruck. Überall sind Macken, Kratzer und andere Gebrauchsspuren zu sehen. Im Badezimmer lief die Toilette ständig. Außerdem musste man oft lange auf die Aufzüge warten.
Great location in the Times Square area. Room had a door that closes with a pull out sofa in the living room so that makes it nice if you have a kid(s) traveling with you, so it was like a suite.
There wasn't anything I remember that I didn't like. Maybe the mood and lighting are a little on the dark side, I prefer brighter spaces and places.
Hotel is fine but the customer service is the worst I have encountered after 15 years of travel (business and leisure). Telling me my status doesn't allow me to access the room I paid for (non-refundable, mind you) two months in advance until almost 7pm due to someone occupying the room with higher status is complete garbage. Also, providing not ONE solution to fixing the problem and then bending over backwards for other guests who came in - i imagine at a higher status - was a disgusting display of classism.
Excelente localização
Xxxx
AC too much noise..all the day. it's like a excavator working sound..lot of disturbance for sleep
This hotel was fine for a short stay in Times Square, primarily because of its convenient location. We booked a suite, but it felt smaller than expected, and the bathroom was especially tiny.
The room was clean, which is always important, but the furnishings have definitely seen better days and could use a refresh. One particularly odd feature was the TV/mirror combination, which felt more gimmicky than functional.
Resturant was delicious, and the doormen were super helpful.
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