The Time New York, part of JdV by Hyatt

Hotels
•
Joie De Vivre
9 (2017 reviews)
224 West 49th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness Issues
Poor Breakfast Quality

Categories

Cleanliness
7.94
Multiple reviews raise concerns about insufficient cleaning standards and issues with trash.
Service
9.99
Numerous reviews indicate friendly and helpful staff, although some reports of unprofessional behavior weren't ideal.
Location
10
The hotel's location is frequently praised as excellent.
Room Quality
8.4
Many rooms are reported as worn or small, but some guests enjoyed their comfort.
Amenities
9.43
Though the amenities received mixed reviews, the availability of wine and cheese hours was appreciated.
Value for Money
8.39
Several complaints about pricing and additional fees have been noted, impacting perceived value.
Food and Beverage
7.94
Breakfast quality is criticized for being low standard with little variety.
Overall Experience
9.93
Despite several criticisms, many guests reported an enjoyable stay and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:04

Property Description

Luxurious Designer Rooms
Experience the epitome of luxury at The Time New York with rooms designed by David Rockwell featuring Samsung Smart TVs and Italian Frette bed linen.

Fitness and Wellness
Stay active during your stay with full access to TMPL Fitness Hell's Kitchen and the hotel's 24-hour fitness centre, ensuring you never miss a workout.

Gourmet Dining Experience
Savor exquisite Northern Italian cuisine at the on-site restaurant, Serafina, offering a culinary journey that will delight your taste buds.

Book now to indulge in a sophisticated stay at The Time New York, where luxury and convenience meet seamlessly.

Important information:

Please note, guests must be at least 18 years or older to check in. Guests under the age of 18 must be accompanied by a parent or official guardian.

Guests are required to present a government issued identification with a credit card under the same name upon check in.

A security hold of USD $100 per night will be authorized on the credit card provided at check in, and will be released at check-out if no charges are incurred during the stay. Please note, credit card authorization release processing times vary depending upon your banking institution, and are not set by the property. Any damage, smoking or pet fees incurred during the stay will be charged to the guest’s credit card.

Contactless payments or Apple Pay are not accepted, and cash cannot be used for the security hold. Third party credit card authorization forms are required to be submitted 72 hours prior to arrival.

All Special Requests are subject to availability and additional charges may apply.

When booking more than 5 rooms, different policies and additional charges may apply.

The Penthouse is for residential purposes only, and can sleep a total of 6 guests. A minimum damage deposit of $500 USD will be required. Prior approval from the General Manager is required for any in-room external entertainment, catered events or filming in the Penthouse (a Food and Beverage minimum will be added to the room rate). Any damages incurred during the stay will be charged to the guest’s credit card.

Our nightly resort fee/destination fee entitles our guests to the following amenities:

Wine & Cheese Hour at LeGrande Lounge from 5:00pm-6:00pm daily

Bottled water daily (available at the front desk)

Exclusive daily access to TMPL gym -- including fitness classes, boxing studio, sauna and 25-yard salt water pool

10% off Guggenheim Museum tickets

15% off Central Park Bike Tours

20% off Lunch at Serafina daily

10% off Dinner at Serafina daily

$15 off overnight parking at GMC Parking adjacent to hotel

Access to Digital New York Times

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note, for the Bed and Breakfast rates, we provide Continental Breakfast Vouchers based on the number of registered guests. Continental breakfast at Serafina includes a choice of tea, coffee, or orange juice; a basket of pastries served with jam and a choice of fruit salad, yogurt and granola or cereal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

9
Based on 2017 reviews
Cleanliness: 7.94
Service: 9.99
Location: 10
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.93
L
Lalith • solo_traveller • in
3
Cons:

Bad service, bad room , bad everything

2026-03-14 • via Nuitee
P
Peter • couple • us
8
2026-03-14 • via Nuitee
Y
Yelyzaveta • solo_traveller • us
10
2026-03-13 • via Nuitee
G
Gabriela • extended_group • us
6
Pros:

Location is good if you are going to Broadway Shows. Very near, easy access to Subway.

Cons:

The furniture is damaged (leather peeling off headboard and footboard). Elevators were slow.

2026-03-12 • via Nuitee
T
Tevin • couple • us
10
2026-03-12 • via Nuitee
L
Leonardo • couple • ca
5
2026-03-09 • via Nuitee
I
Igor • solo_traveller • ua
4
A bunch of hidden fees
Cons:

Will charge you Facility Fee and fee on fee and tax on tax.

2026-03-08 • via Nuitee
W
Wanda I • family_with_children • pr
10
Pros:

Buena ubicación!!!

2026-03-02 • via Nuitee
N
Nienke • solo_traveller • nl
7
2026-02-28 • via Nuitee
G
Gabrielle • family_with_children • ca
10
2026-02-26 • via Nuitee
K
Kai Henning • family_with_children • no
7
God service, manglende komfort
Pros:

Beliggenheten var god. Hotellet ligger like i nærheten av Times Square og flere spisesteder.

Cons:

Rommet var lite. Vi hadde bestilt en suite med ekstrarom. Badet var trangt og rommet var veldig lite. Vi ønsket å bruke rommet som oppholdsrom, men det manglet både stoler og bord for at mer enn en person kunne oppholde seg der.

Resepsjonsområdet var også lite. Det manglet behagelige sitteplasser der. Det var derfor alltid nødvendig å reise ut fra hotellet når vi ønsket å gjøre noe sammen - for eksempel spille spill eller annet.

2026-02-25 • via Nuitee
A
Aura maría • couple • co
10
Pros:

La ubicación estuvo excelente! El personal del hotel muy amable y las habitaciones amplias

2026-02-25 • via Nuitee
A
Aura maría • couple • co
10
2026-02-25 • via Nuitee
O
Oliver • couple • gb
8
2026-02-24 • via Nuitee
P
pablowindhausen • NONE • Province of Buenos Aires, Central Argentina
4
Below expectations
Pros:

The rooms are smaller than they appear in photos. And the "views" are terrible. My room smelled marijuana and was impossible to stay in the room; the staff did not solve the issue and moved us to a standard room when we booked a suite. There were more issues but this is the most significant one. Location is convenient if you want to be around main attractions and walk around.

2026-02-23 • via Tripadvisor
R
Rafael • family_with_children • us
8
Made the best of it.
Pros:

Very close to times square , which I'd like a lot.

Cons:

Well , funny story is that I thought I was booking at a certain hotel than to find out that the hotel that I both was not the hotel that I really wanted , which was next door so please just read carefully to make sure you are booking the right room.

2026-02-23 • via Nuitee
A
A3803XDmatthewc • NONE • Austin, Texas
10
Cozy birthday trip!
Pros:

This was my second stay at The Time. I love this hotel! It's so cozy and feels like home. It's in a great location with an easy walk to the subway. The staff is very friendly and attentive, especially Dee who helped make my birthday trip extra special with a gift delivered to my room shortly after check-in. The free daily happy hour is a great addition too.

2026-02-22 • via Tripadvisor
P
Paulo • family_with_children • br
9
Pros:

Localização fantástica; perto da Times Square e 1 quadra do metrô.
Cama super confortável.
Funcionários muito simpáticos e solícitos.

2026-02-22 • via Nuitee
A
amymI1388WV • NONE
10
Great value for the money, especially for NYC -- and the staff are AMAZING
Pros:

The hotel is a little quirky, and maybe not quite worth 5 stars, but it's worth more than 4, mostly because of the staff -- every single person we interacted with at the hotel was kind, friendly, chatty, helpful, etc. They are the shining stars of the hotel. Otherwise, it's a fine place to stay in NYC -- great location, decent amenities, quiet room, spacious (esp for NYC), etc. There are some things they could improve, but what hotel couldn't? All in all, great value for the money.

2026-02-20 • via Tripadvisor
B
bjb2323 • Business
2
Do Not Book Here - Safety Concerns
Pros:

Booked a king room that was dirty (stains/ripped bedding) and really loud. Especially any rooms that face the street. Likewise, when doors slam, it's very very loud throughout each floor, and there's no signs asking guests to try and be courtesy or remain quiet after hours.

My biggest concern, however, was there was lock on my room door didn't work, which is a safety issue. I called the front desk multiple times to have it addressed, and it never was - even after waiting 2 hours one night, before eventually falling asleep. Finally, I went downstairs and spoke to someone the next night, who assured me they would send someone up right away. 90 minutes later (late at night) someone finally arrived, with the wrong lock to replace. Just a total gong show.

The following morning, housekeeping just barged into my room without knocking, which was very inappropriate and invasive. Would not recommend staying here.

2026-02-15 • via Tripadvisor