Radisson Collection Hyland Shanghai

Hotels
•
Radisson Collection
8.7 (4315 reviews)
No.505 East Nanjing Road (2 / F check in), Huangpu District , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Room quality variability
Service during busy times

Categories

Cleanliness
7.69
Some reviews mention cockroaches in the room, which is concerning.
Service
9.16
Overall staff is helpful and attentive, with some concerns about service during busy times.
Location
9.7
Multiple reviews highlight the fantastic location of the hotel.
Room Quality
8.15
While some rooms are satisfactory, there are complaints about specific rooms resembling lower-tier accommodations.
Amenities
8.68
Facilities such as the gym and breakfast meet expectations overall.
Value for Money
8.64
General sentiment suggests good value considering the location and amenities, despite some room quality issues.
Food and Beverage
8.69
Buffet breakfast received praise, but early hours would be a benefit for some guests.
Overall Experience
8.86
Despite a few shortcomings, the overall sentiment is very positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at our spa with rejuvenating massages and stay fit at our state-of-the-art fitness center.

Central Location
Conveniently located in Shanghai’s commercial district, our hotel is a stone's throw away from popular attractions like Nanjing Road and the historic Bund.

Gourmet Dining Options
Savor delectable meals at Mao Chinese Restaurant or enjoy an international buffet at Mosaic Coffee Shop, among other dining choices.

Experience luxury and convenience at Radisson Collection Hyland Shanghai. Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Guests can request for extra bed with additional charges.

Please note that if the guest's under age of 18, the guardian's must to accompany with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CNY 15 per hour.

Location

Guest Reviews

8.7
Based on 4315 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
J
Jonathan • couple • cn
8
2026-03-07 • via Nuitee
S
S. • family_with_children • th
9
Pros:

ทำเลดี ใกล้แหล่งท่องเที่ยว ข้าง ๆ มี Miniso Land
เดินไป The Bund ได้ ไม่ไกล
ห้องพักโอเค ไม่แคบเกินไป มีสลิปเปอร์ให้ อุปกรณ์อื่น ๆ ขอได้ที่เคาน์เตอร์
มีน้ำให้ ถ้าไม่พอ หน้าเคาน์เตอร์มีให้หยิบได้อีก

Cons:

โรงแรมดูเก่าไปนิดนึง แต่โดยรวมก็ดี
กลิ่นบุหรี่บริเวณหน้าโรงแรม

2026-03-07 • via Nuitee
T
Tanakrit • solo_traveller • th
9
2026-03-07 • via Nuitee
F
Fatima • couple • hu
9
2026-03-07 • via Nuitee
Y
Yuksel • solo_traveller • tr
10
2026-03-07 • via Nuitee
J
Ju Shin • family_with_children • kr
9
Pros:

위치가 너무 좋음. 난징동루 한 가운데에 있어서 밤에도 나가서 훌쩍 구경하기 너무 좋았어요. 방도 넓고 배달음식 먹기에도 테이블이랑 의자가 잘 되어있어소 좋았어요. 쾌적하고 물도 잘나오고 너무 좋아요.

Cons:

동방명주 뷰 일줄 알았는데 그냥 시티뷰여서 조금 아쉬웠어요.

2026-03-07 • via Nuitee
윤강철 • couple • kr
9
Pros:

체크인 과정도 깔끔하니 좋았고, 한국어가 가능한 직원이 프론트에 상주중입니다. 조식도 먹을 거 많고 뷰 좋고 괜찮았어요. 방 컨디션은 무난했고 수페리어룸에서 보이는 동방명주 뷰도 최고였습니다. 그리고 4층에 도원향 있어서 발마사지 받기도 좋아요. 위치는 난진동루 한 가운데라서 어디든 이동이 편했습니당

Cons:

화장실 수압이 조금 약했고.. 샤워기 상태도 그렇게 좋진 않아보였습니다. 그리고 무엇보다 하수구에 머리카락 등이 끼어있어서 물이 잘빠지질 않았습니다.

2026-03-06 • via Nuitee
C
CM • family_with_children • my
8
2026-03-06 • via Nuitee
M
Magdalena • couple • pl
10
2026-03-06 • via Nuitee
L
Lubov • solo_traveller • ch
8
A nice central hotel to stay for one night
Pros:

I got a very quiet room which was nice, and I had a direct view at the Pearl Tower which was a nice surprise. The bed was comfortable

Cons:

Almost no amenities in the room. Very little water. Staff at reception not very friendly and they spoke very limited English

2026-03-06 • via Nuitee
E
Ekaterina • couple • ru
5
2026-03-06 • via Nuitee
C
carmela • couple • ph
10
Pros:

Excellent Location
Central along Nanjing East Road
Great Breakfast
Great Concierge Staff

Cons:

Front Desk Staff should have basic English communication
The Concierge staff are more fluent

2026-03-06 • via Nuitee
H
Halim • extended_group • au
8
Good
Pros:

At the start I enjoyed the breakfast. But after the 3rd day I got tired of breakfast choices. Also most of the eggs/noodles were precooked so it gets cold and I prefer my eggs/noodles hot. Also hotel may need to consider changing the breakfast menu after second day

Cons:

The lights in the room very confusing

2026-03-05 • via Nuitee
A
Alfredo • couple • pt
10
Pros:

Localização

Cons:

As 10:30 termina o pequeno almoço, retiram tudo mas nem água deixam

2026-03-05 • via Nuitee
F
Fatima • couple • hu
9
2026-03-05 • via Nuitee
Z
zwiki • solo_traveller • cl
10
2026-03-04 • via Nuitee
şeyma asena • couple • tr
7
2026-03-04 • via Nuitee
A
aziz • extended_group • qa
10
excellent
Pros:

super ❤️❤️

Cons:

location & place

2026-03-04 • via Nuitee
C
Clemens • family_with_children • at
9
Pros:

Direkt in der Fußgängerzone und in unmittelbarer Nähe zur Ubahn. Der Bund ist durch die Fußgängerzone gut erreichbar. Personal freundlich und hat mir mit Postkarten geholfen. Frühstück war groß und ausgibig. Würde auf jeden Fall wieder das Hotel wählen bei einer Reise nach Shanghai.

Cons:

Leichte Abnutzungserscheinungen im Zimmer, nicht weiter schlimm

2026-03-04 • via Nuitee
E
Eren Eralp • family_with_children • tr
10
2026-03-04 • via Nuitee