Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Room quality variability
Service during busy times

Categories

Cleanliness
7.69
Some reviews mention cockroaches in the room, which is concerning.
Service
9.16
Overall staff is helpful and attentive, with some concerns about service during busy times.
Location
9.7
Multiple reviews highlight the fantastic location of the hotel.
Room Quality
8.15
While some rooms are satisfactory, there are complaints about specific rooms resembling lower-tier accommodations.
Amenities
8.68
Facilities such as the gym and breakfast meet expectations overall.
Value for Money
8.64
General sentiment suggests good value considering the location and amenities, despite some room quality issues.
Food and Beverage
8.69
Buffet breakfast received praise, but early hours would be a benefit for some guests.
Overall Experience
8.86
Despite a few shortcomings, the overall sentiment is very positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at our spa with rejuvenating massages and stay fit at our state-of-the-art fitness center.

Central Location
Conveniently located in Shanghai’s commercial district, our hotel is a stone's throw away from popular attractions like Nanjing Road and the historic Bund.

Gourmet Dining Options
Savor delectable meals at Mao Chinese Restaurant or enjoy an international buffet at Mosaic Coffee Shop, among other dining choices.

Experience luxury and convenience at Radisson Collection Hyland Shanghai. Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Guests can request for extra bed with additional charges.

Please note that if the guest's under age of 18, the guardian's must to accompany with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.7
Based on 4869 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
V
Vanessa • solo_traveller • au
9
Great location!
Pros:

Fantastic location! The best shopping right on your front door. Mins from the bund. Very clean and spacious rooms. Good breakfast.

2026-09-12 • via Nuitee
M
Michael • solo_traveller • ie
7
2026-09-11 • via Nuitee
C
Char • couple • au
10
Amazing!! Loved it all
Pros:

Location
The bed super comfy
Towels soo soft
Room
Service amazing

Cons:

Nothing

2026-09-11 • via Nuitee
K
Krouskou • couple • gr
10
2026-09-11 • via Nuitee
T
Timo • extended_group • lu
9
Good choice in central Shanghai for a family trip
Pros:

Location right at Nanjing Road was great. The hotel had seen its better days but everything worked impeccably. Good value for money for a 3 person group in an Executive 1BR.

Cons:

Sound proofing from the corridor and the street. The extra bed provided was unbelievably hard, even with extra bedding provided by the staff.

2026-09-11 • via Nuitee
G
Giorgiagar • solo_traveller • it
8
2026-09-10 • via Nuitee
E
Evgeny • couple • ru
8
2026-09-10 • via Nuitee
S
Sulin • extended_group • gb
10
2026-09-10 • via Nuitee
R
Remus-Alin • solo_traveller • ro
10
Pros:

Camera foarte frumoasa, micul dejun mai european, pentru mine a fost un plus, personalul foarte amabil, iar hotelul avea una dintre iesiri spre o străduță pietonală cu multe magazine

2026-09-10 • via Nuitee
Гузель • solo_traveller • ru
8
2026-09-10 • via Nuitee
W
Wen Mien Adrian • solo_traveller • sg
10
Great Location
Pros:

Right in the heart of Nanjing East Road pedestrian street

Cons:

Needs a little refurbishment

2026-09-10 • via Nuitee
F
Federica • couple • it
10
Tutto perfetto
Pros:

Posizione eccellente e colazione top. Non è facile in Cina trovare hotel che offrano una colazione occidentale così.
Struttura pulita e personale gentile

2026-09-10 • via Nuitee
G
Georgios • extended_group • cy
10
highly recommended hotel
Pros:

excellent location

Cons:

everything was great

2026-09-09 • via Nuitee
C
Catalin • couple • ro
8
Cons:

Camerele sunt invechite pentru un hotel Radisson

2026-09-08 • via Nuitee
V
Vladislav • couple • ru
10
2026-09-07 • via Nuitee
R
Raymond • couple • th
8
Great location to explore Shanghai
Pros:

Great location and big club suite - access to club lounge

Cons:

A bit dated and very busy breakfast buffet

2026-09-07 • via Nuitee
Y
Yanis • solo_traveller • be
10
2026-09-07 • via Nuitee
A
Andrea • couple • es
10
El mejor alojamiento para pasar unos dias en el centro
Pros:

La ubicación es perfecta sin duda, la atención de personal.

2026-09-07 • via Nuitee
O
Olga • couple • ru
1
Cons:

Не вернули залог. В чате постоянные отписки, якобы деньги уже отправили. Запросила подтверждающий документ (о перечислении денег), документ так и не получила.

2026-09-06 • via Nuitee
A
Andrew • couple • ca
10
2026-09-06 • via Nuitee