Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Room quality variability
Service during busy times

Categories

Cleanliness
7.69
Some reviews mention cockroaches in the room, which is concerning.
Service
9.16
Overall staff is helpful and attentive, with some concerns about service during busy times.
Location
9.7
Multiple reviews highlight the fantastic location of the hotel.
Room Quality
8.15
While some rooms are satisfactory, there are complaints about specific rooms resembling lower-tier accommodations.
Amenities
8.68
Facilities such as the gym and breakfast meet expectations overall.
Value for Money
8.64
General sentiment suggests good value considering the location and amenities, despite some room quality issues.
Food and Beverage
8.69
Buffet breakfast received praise, but early hours would be a benefit for some guests.
Overall Experience
8.86
Despite a few shortcomings, the overall sentiment is very positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at our spa with rejuvenating massages and stay fit at our state-of-the-art fitness center.

Central Location
Conveniently located in Shanghai’s commercial district, our hotel is a stone's throw away from popular attractions like Nanjing Road and the historic Bund.

Gourmet Dining Options
Savor delectable meals at Mao Chinese Restaurant or enjoy an international buffet at Mosaic Coffee Shop, among other dining choices.

Experience luxury and convenience at Radisson Collection Hyland Shanghai. Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Guests can request for extra bed with additional charges.

Please note that if the guest's under age of 18, the guardian's must to accompany with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.7
Based on 4869 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
K
Keryane Bryana • family_with_children • fr
7
2026-10-24 • via Nuitee
E
Enrico • solo_traveller • it
10
Pros:

Posizione ottima vicino a via principale. Camera spaziosa

2026-10-23 • via Nuitee
S
Stéphane • solo_traveller • be
5
Peu mieux faire au niveau esprit client.
Pros:

La localisation, la taille de la chambre, la propreté en général. Le check-in hyper rapide !

Cons:

Personnel majoritairement peu souriant (à quelques rares exceptions). La fraicheur des viénoiseries au petit déjeuné.

2026-10-23 • via Nuitee
E
Elisa • solo_traveller • au
10
Pros:

location!

Cons:

nothing

2026-10-23 • via Nuitee
C
Camilo • extended_group • ch
10
The best location
Pros:

The best location. The walking street by the hotel and Line 2 around the corner which allows straight communication to the 2 airports and the train station.

2026-10-23 • via Nuitee
J
JulznHazza • family_with_children • au
10
Pros:

Convenient location to everything...walk straight out onto pedestrian street.

2026-10-21 • via Nuitee
A
Aleksandra • couple • at
7
Pros:

Die Lage der Unterkunft ist wirklich toll und man ist an der Linie 2 der Metro.

Cons:

Leider sind die Zimmer schon etwas älter bzw. generell das Hotel. Sauber war es leider auch nicht besonderes.

2026-10-21 • via Nuitee
S
Solsmuk • couple • kr
10
2026-10-21 • via Nuitee
C
Christian • family_with_children • at
10
2026-10-21 • via Nuitee
F
fernandez salgado • extended_group • es
9
totalmente recomendable
Pros:

desayuno
ubicacion
confort

2026-10-20 • via Nuitee
M
Maksims • extended_group • lv
9
2026-10-20 • via Nuitee
M
Mei • family_with_children • au
7
Just be careful to put all names to book
Pros:

Nice breakfast and good location

Cons:

We booked the including breakfast option but only put one name when I booked ( for convenience) . The hotel only gave us one person breakfast instead of two persons although I booked twin bed . They said booking.com office only open at 8:30 am , however we need to leave at 9 am . Therefore one of us had no breakfast. They seems to be not caring . I told them booking.com is not like trip.com has one person breakfast option. They don’t listen.

2026-10-19 • via Nuitee
D
Denis Novalic • solo_traveller • me
4
2026-10-19 • via Nuitee
P
Pedro • extended_group • pt
8
2026-10-18 • via Nuitee
L
luis miguel • couple • es
10
2026-10-18 • via Nuitee
A
alejandra • solo_traveller • ar
10
Hotel ideal para recorrer Shanghai, excelente relación precio/confort. Desayuno bueno y variado.
Pros:

Excelente ubicacion en pleno centro de Shanghai. Es un punto estrategico y esta cerca de subtes para desplazarse a cualquier lugar

Cons:

Nada

2026-10-18 • via Nuitee
E
Elena • solo_traveller • il
9
Pros:

Комфорт, локация, очень хороший завтрак, в целом отель отлиный
Но персонал не весь говорит на ангьийском и иногда это вызывало сложностт

2026-10-18 • via Nuitee
V
Vladimir • couple • gb
9
Fantastic more traditional hotel in the very centre of the historic city centre.
Pros:

The hotel is in an amazing location. Very short walk to the Bund, close to metro station and offers good internet.
The breakfast menu is extensive.

Cons:

The only upsetting element is that the hustlers from outside offering western visitors unwelcome services, including of unsolicited intimate character, are allowed in the lobby.

2026-10-17 • via Nuitee
S
sergiy • couple • ua
10
2026-10-17 • via Nuitee
M
Mohammad • couple • de
8
2026-10-17 • via Nuitee