Radisson Collection Hyland Shanghai

Hotels
Radisson Collection
8.7 (4315 reviews)
No.505 East Nanjing Road (2 / F check in), Huangpu District , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Room quality variability
Service during busy times

Categories

Cleanliness
7.69
Some reviews mention cockroaches in the room, which is concerning.
Service
9.16
Overall staff is helpful and attentive, with some concerns about service during busy times.
Location
9.7
Multiple reviews highlight the fantastic location of the hotel.
Room Quality
8.15
While some rooms are satisfactory, there are complaints about specific rooms resembling lower-tier accommodations.
Amenities
8.68
Facilities such as the gym and breakfast meet expectations overall.
Value for Money
8.64
General sentiment suggests good value considering the location and amenities, despite some room quality issues.
Food and Beverage
8.69
Buffet breakfast received praise, but early hours would be a benefit for some guests.
Overall Experience
8.86
Despite a few shortcomings, the overall sentiment is very positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at our spa with rejuvenating massages and stay fit at our state-of-the-art fitness center.

Central Location
Conveniently located in Shanghai’s commercial district, our hotel is a stone's throw away from popular attractions like Nanjing Road and the historic Bund.

Gourmet Dining Options
Savor delectable meals at Mao Chinese Restaurant or enjoy an international buffet at Mosaic Coffee Shop, among other dining choices.

Experience luxury and convenience at Radisson Collection Hyland Shanghai. Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Guests can request for extra bed with additional charges.

Please note that if the guest's under age of 18, the guardian's must to accompany with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CNY 15 per hour.

Location

Guest Reviews

8.7
Based on 4315 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
P
Paul solo_traveller tz
10
2026-03-21 via Nuitee
F
Fabiola couple it
9
2026-03-21 via Nuitee
M
Michael extended_group nz
8
Pros:

Room was clean and tidy. Location was excellent and close to shopping and metro
Great idea to have the water fridge at reception.

Cons:

Aircon in the room did not allow the room to be cooled.
Breakfast was inconsistent and missed an egg station for individually made omelettes etc

2026-03-21 via Nuitee
C
CAMILA couple br
9
Ótimo
Pros:

Localização excelente
Café da manhã super variado com muita opção ocidental
Quarto confortável
Água gratuita

2026-03-21 via Nuitee
R
RÓBERT family_with_children hu
10
2026-03-21 via Nuitee
P
Polina family_with_children cz
9
Pros:

- good location
- best breakfast so far from all hotels i've been before
- big bathroom with enough space
- amazing view from the window
- elevators work perfectly, so no need for a long wait to get to upper floors

Cons:

-rooms are really hot
-few things were broken in the room, but was not matter that much (bathroom door was not closing, usb next to one of the bed did not work)

2026-03-20 via Nuitee
Kamboomy family_with_children th
9
2026-03-20 via Nuitee
T
Thanavit couple th
8
Good location, but high price
Pros:

Very good location

Cons:

Too high price and too cloud lobby

2026-03-20 via Nuitee
Z
Zeno couple it
9
2026-03-18 via Nuitee
P
Phimnanada extended_group th
10
2026-03-18 via Nuitee
P
Péter family_with_children hu
10
2026-03-17 via Nuitee
Y
Yanmin couple gb
10
2026-03-17 via Nuitee
A
Alberto extended_group es
10
2026-03-17 via Nuitee
W
Wiebke extended_group de
8
2026-03-16 via Nuitee
B
Batdorj couple au
7
Good
Pros:

Location

Cons:

Room size”small”

2026-03-16 via Nuitee
W
Wanwisa family_with_children th
9
2026-03-15 via Nuitee
F
Francesco couple it
10
Pros:

Colazione top , camera pulita letto comodossimo posizione centrale , veramente ottima esperienza

2026-03-15 via Nuitee
D
Dale family_with_children nz
8
2026-03-14 via Nuitee
B
beatrice couple fr
9
Très bon séjour !
Pros:

. Hôtel super bien placé sur la rue piétonne Nanjing east road et près de la station de métro ( ligne 2 qui mène aux 2 aéroports et aux principales excursions à faire sur Shanghai ) .
Petit déjeuner avec énormément de choix ( continental et chinois ) .
Bonne literie et très calme .

Cons:

Rien

2026-03-14 via Nuitee
T
Thanavit couple th
8
2026-03-14 via Nuitee