Whistler Village Inn & Suites

Hotels
8.1 (1502 reviews)
4429 Sundial Place , Whistler , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.43
Several reviews mention the cleanliness issues, such as dirty hot tubs and the need for some areas to be updated.
Service
8.9
Front desk staff received high praise for their friendliness and helpfulness.
Location
8.94
Numerous reviews highlight the hotel's perfect location near gondolas and central amenities.
Room Quality
7.39
Comments on outdated kitchen equipment and uncomfortable mattresses were noted.
Amenities
7.42
Some amenities like the hot tub were considered dirty and the spa facilities needed improvements.
Value for Money
8.38
Overall, guests felt the hotel was a good value, especially in relation to its location.
Food and Beverage
7.93
No specific mentions of food quality, standard quality for this hotel tier.
Overall Experience
8.4
Guests had a positive overall experience despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:57

Property Description

Outdoor Pool and Fitness Centre
Enjoy a heated, year-round outdoor pool and stay active in the fitness centre during your stay at Whistler Village Inn & Suites.

Dining at The Keg Steakhouse and Bar
Indulge in delicious grilled steak, chicken, and seafood favorites at The Keg Steakhouse and Bar located right at the hotel.

Relaxation and Convenience
Unwind in the hot tub or dry sauna, and make use of amenities like BBQ facilities, a business centre, and luggage storage during your visit to Inn & Suites Whistler Village.

Experience comfort and convenience at its best at Whistler Village Inn & Suites. Book now to make the most of your Whistler getaway!

Important information:

All guests must be 21 years of age unless staying in a room with parents or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 32 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.1
Based on 1502 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.4
S
Sebastian couple ch
10
sehr gut
Pros:

gute Lage, sehr freundliches Personal

Cons:

-

2026-04-05 via Nuitee
R
rosa family_with_children es
8
Pros:

La ubicación , el personal, las habitaciones.

Cons:

Escogimos ese Hotel sobre todo por el spa interior y nos encontramos que lo cerraron para arreglarlo. De hecho mis hijas las dos se cortaron con los azulejos rotos que faltaban (una en el muslo y otra en el pie) entiendo que lo arreglaran, pero me decepcionó mucho que fuera justo el día que nosotros queríamos usarlo.
Pero el spa exterior bien.

2026-04-03 via Nuitee
M
Matthias solo_traveller us
8
Convenient location
Pros:

Close to the slopes

Cons:

A bit dated. Our room was across the street from the main hotel which made it harder to use the outdoor pool and hot tub

2026-04-02 via Nuitee
K
Kevin extended_group gb
8
Great location, great staff, good value
Pros:

Excellent location, short walk to gondola/Excalibur lift and all restaurants. Staff (Ben and Mia) very helpful.

Cons:

Rather dark rooms with only side lights, and no one could turn off the telephone message light! As previously said, totally functional but could do with a refurbishment.

2026-03-31 via Nuitee
N
Nad extended_group us
8
Great place for skiing
Pros:

liked the location

Cons:

no dining ... but there are a lot of places around

2026-03-31 via Nuitee
M
Müge extended_group ca
7
2026-03-29 via Nuitee
A
Angela family_with_children es
9
Tuve un problema en la habitación y el personal fue muy atento y me lo solucionaron enseguida . Muy amables
Pros:

Genia ubicado y personal muy atento

Cons:

Las instalaciones podrían actualizarse un poco más

2026-03-29 via Nuitee
K
Kevin solo_traveller us
8
Overall made very nice by the staff
Pros:

Convenient to Gondola

Cons:

Murphy bed was a surprise

2026-03-28 via Nuitee
A
Aliza family_with_children ca
9
2026-03-27 via Nuitee
B
Barnum couple us
10
This is the spot to stay at in the Village!!
Pros:

Great location!!

2026-03-26 via Nuitee
S
Sandra family_with_children us
10
Had the best time. Loved the location.
Pros:

Location

Cons:

A little dated/old

2026-03-23 via Nuitee
S
Sorin family_with_children ca
7
Great location, but the dated hotel and checkout parking hurt the experience.
Pros:

The best part of this hotel is the location, just a few steps from the gondola, which made skiing very convenient. The loft was also spacious and worked well for 5 people, so that was a big plus for our family. Overall, the stay was pleasant, but the location was definitely the highlight.

Cons:

The biggest frustration was the checkout day experience. On both stays, we asked if we could leave the car in the hotel garage until around 5:00 PM after skiing, but the answer was always no, so we had to pack early, move the car to public parking, and deal with changing outside later. For the price, the hotel also felt a bit dated, and when we asked for extra towels, only one additional towel was brought.

2026-03-17 via Nuitee
F
Farnaz family_with_children ca
5
2026-03-17 via Nuitee
E
Ellen family_with_children us
10
Just what we needed - centrally located and comfortable room
Pros:

1. Location is ideal - very close to the Whistler & Excalibur Gondolas
2. Centrally located for all restaurants, shops. 6 minutes to Audain Museum. 10 minutes to Fresh Supermarket
3. Kitchen in room was key so that we didn't need to eat every meal out
4. Had a duplex and loved having the two bathrooms and the downstairs bed was a Murphy bed and so much more comfortable than a sofa bed.
5. Front desk staff was incredibly kind and helpful
6. Housekeeping was thoughtful and provided extra coffee!

2026-03-15 via Nuitee
G
Gregory family_with_children us
9
Pros:

Very friendly and helpful staff. Great location. Easy 5 min walk to Gondolas.

Cons:

Modest accommodations but certainly adequate if you're there to ski.

2026-03-14 via Nuitee
S
Sharon solo_traveller us
9
We enjoyed our stay and plan to stay there again when visiting!
Pros:

We loved Whistler Village Inn & Suites! It was very neat and clean and within a short walking distance to the ski slopes and restaurants and shopping!

Cons:

We loved staying at Whistler Village Inn and Suites!

2026-03-13 via Nuitee
R
Robin family_with_children gb
8
Very enjoyable, good value for money, nice apartment
Pros:

Close to lifts. Good view of mountain

Cons:

Nothing in particular

2026-03-11 via Nuitee
Z
Zane couple au
10
10/10 would recommend staying here
Pros:

Super close to the lift and a short walk to bars/restaurants. Staff are friendly and our room was very tidy (plus the beds are super comfy).

Cons:

One nit was that a dedicated dry room for snowboards/boots would’ve been nice.

2026-03-10 via Nuitee
M
Michael family_with_children us
10
Laura in guest services was outstanding, and should be recognized! 👏
Pros:

Laura at the front desk was exceptional! She went over and about to fulfill all of our requests and got us the exact room we needed. I highly recommend Village Inn &Suites and will be recommending this location to all my friends and family.

Cons:

Laura at the front desk was exceptional! She went over and about to fulfill all of our requests and got us the exact room we needed. I highly recommend Village Inn &Suites and will be recommending this location to all my friends and family.

2026-03-08 via Nuitee
A
Andrew family_with_children au
4
Pros:

The location was great,the room felt tired and could use an update.

Cons:

The ducts and piping above the loft bed was completely full of dust and was evident it hadn’t been cleaned in a very long time, so when the heating was on it was blowing dust all over my bed
As an asthmatic I suffered as soon as I was in the loft for the entire stay.

2026-03-05 via Nuitee