Relais & Châteaux Hotel Heritage

Hotels
Relais & Châteaux
9.6 (542 reviews)
Niklaas Desparsstraat 11 , Bruges , be

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful ambiance
Great location
Cons:
Room size small
Bathroom needs renovation

Categories

Cleanliness
9.86
Chambre confortable, élégante, propre et décoration raffinée.
Service
10
The staff at the hotel were fantastic, attentive, engaging and made you feel very welcome.
Location
10
Location perfect for Christmas time! Très proche des centres d'intérêt mais qui reste au calme.
Room Quality
8.86
The size of the room was very small, we had difficulty moving around.
Amenities
9.36
Standard quality for this hotel tier.
Value for Money
9.36
The food was good, the price high but worth it.
Food and Beverage
9.36
We didn't have breakfast at the hotel, but food quality is noted as good.
Overall Experience
10
Wonderful experience highlighted by service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:12

Property Description

Historic Elegance
Step back in time at the Relais & Châteaux Hotel Heritage, a 19th-century mansion turned into a luxurious retreat. Each room is uniquely decorated, blending modern comfort with historic charm.

Culinary Delights
Indulge in regional cuisine at the hotel's restaurant, set in a 14th-century cellar with fascinating arches. Taste the flavors of the area while surrounded by centuries-old stones.

Charming Surroundings
Immerse yourself in the beauty of Brugge with attractions just steps away. From quaint cafes to scenic boat rides on the canals, every corner holds a piece of the city's enchanting history.

Experience a blend of luxury and heritage at the Relais & Châteaux Hotel Heritage. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Sauna is closed from 2026-02-11 until 2026-02-02

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 75 per person per night when using an existing bed.
    People 2 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 542 reviews
Cleanliness: 9.86
Service: 10
Location: 10
Room Quality: 8.86
Amenities: 9.36
Value for Money: 9.36
Food and Beverage: 9.36
Overall Experience: 10
A
Alexandra couple fr
9
Pros:

Le personnel est adorable !
L’emplacement au top !
Le restaurant et le petit déjeuner étaient parfait !

2026-02-08 via Nuitee
S
SERRA couple us
7
Okay stay.
Pros:

Good location

Cons:

Decor is dated and hotel not nearly luxurious for a RC. Small room.

2026-01-30 via Nuitee
G
giorgio couple it
10
2026-01-30 via Nuitee
K
Kornelia couple de
10
2026-01-21 via Nuitee
S
Spreuwers couple be
10
Vriendelijkheid en mooi hotel
Pros:

De locatie .

Cons:

Het bed . De matras was hard . Pijn in de rug .

2026-01-20 via Nuitee
J
Jonathan couple fr
10
2026-01-20 via Nuitee
S
Sixtine couple fr
10
Pros:

La gentillesse et l’attention du personnel.
Accès privatisé spa et hammam inclu avec la chambre.
Situation géographique parfaite.

Cons:

Le débit de douche pourrait être amélioré.

2026-01-20 via Nuitee
D
Dylan couple gb
10
2026-01-20 via Nuitee
N
Neman couple az
10
2026-01-19 via Nuitee
H
Hugo solo_traveller au
7
2026-01-19 via Nuitee
W
W841AQfional NONE
10
Wonderful Hotel in Brugge
Pros:

We loved everything about our stay at Relais & Chateaux Brugge, the staff were so helpful and friendly, the rooms, bar, restaurant were sensational, especially the breakfast. Loved everything about it.

2026-01-18 via Tripadvisor
Q
Q924VSmarc Friends getaway
10
Elegant hotel with a calm atmosphere, ideal for a friends’ getaway
Pros:

We stayed here with friends and really enjoyed the elegant yet relaxed atmosphere of the hotel. The historic character of the building adds a lot of charm, while the common areas feel comfortable for spending time together.

Our rooms were well maintained, quiet, and comfortable, which made it easy to unwind after a day exploring Bruges. Even though the hotel feels refined, it didn’t feel stiff or overly formal, which worked well for a group stay.

The location is convenient for walking around the city, and returning to such a calm setting in the evening was a nice contrast to the busy streets outside. Overall, a pleasant choice for friends looking for comfort and character in the heart of Bruges.

2026-01-16 via Tripadvisor
J
James solo_traveller au
9
Exception hotel, exceptional staff.
Pros:

The staff were amazing and the hotel is absolutely charming. Every deal has been carefully considered. We wouldn’t stay anywhere else.

2026-01-16 via Nuitee
D
Dirk couple be
9
Fantastisch
Pros:

Vriendelijkheid onthaal en bediening ontbijt

Cons:

Alles was tip top

2026-01-11 via Nuitee
L
Linda couple nl
9
2026-01-07 via Nuitee
F
fotini1 NONE Athens, Attica
8
Our experience
Pros:

Very nicely located hotel in the center of Bruges with very good service and parking . However the rooms and the bathrooms need renovation as well as the textiles in the common use furniture in the lobby and the bar
Excellent breakfast and the Mystique restaurant is an amazing experience

2026-01-05 via Tripadvisor
B
Bert couple be
10
2026-01-05 via Nuitee
P
Philip couple gb
10
2026-01-04 via Nuitee
K
Kim family_with_children us
10
Wonderful!
Pros:

Service, ambiance, location perfect for Christmas time!

2026-01-03 via Nuitee
P
Paul couple fr
10
Parfait un vrai coup de coeur!
Pros:

Tout concourt à l'excellence! Le personnel professionnel, charmant et disponible, l'établissemernt charmant, l'emplacement exceptionnel!

2026-01-03 via Nuitee