Hotel Holiday

Hotels
8 (3553 reviews)
Zmaja od Bosne 4 , Sarajevo , ba

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location near attractions and transport
Very friendly, helpful and accommodating staff
Some renovated rooms with comfortable beds
Clean rooms reported by multiple guests
Close to services, tram and city center
Cons:
Outdated furniture and some rooms feel worn or in need of renovation
Breakfast frequently described as chaotic, limited or poorly replenished
No/limited on-site parking and parking issues due to nearby construction
Construction noise and dust affecting access and parking
Occasional cleanliness issues in breakfast area (dirty napkins/tablecloths, old bread)

Categories

Cleanliness
7.3
Mixed reports: many rooms and public areas described as clean, but several guests noted dirty tablecloths at breakfast and old/poorly handled food items; isolated cleanliness issues in F&B areas lowered the score slightly.
Service
10
Consistently praised: multiple reviewers highlight very friendly, helpful and accommodating staff (early check-in, receptive reception, named-staff praise), making service a clear strong point.
Location
10
Clear strength: repeatedly described as excellent, central, near attractions/transport and city center; the location is the most commonly cited positive aspect across reviews.
Room Quality
7
Mixed quality: some rooms recently renovated and comfortable, but many comments about old, worn furniture and an overall 'time capsule' feel for large parts of the hotel, prompting a below-average score.
Amenities
6.5
Noted gaps: lack of on-site/covered parking, limited lobby services, ongoing construction affecting access and parking; these missing or compromised amenities reduce the score.
Value for Money
6.5
Several guests felt the price is high relative to the hotel's condition (outdated interiors, limited amenities and breakfast issues), leading to a below-target value perception.
Food and Beverage
7.2
Mixed feedback: breakfast described by several guests as chaotic, understocked and basic for the star level, though a number of guests enjoyed the breakfast and found options satisfactory; overall slightly below average.
Overall Experience
9.5
Overall impression leans positive due to excellent location and notably strong service, despite shortcomings in rooms, amenities and breakfast; guests often recommend the hotel mainly for its location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:26

Property Description

Luxurious Accommodation and Spa Facilities

Indulge in comfort at Hotel Holiday with renovated rooms featuring modern amenities and a spa center offering saunas, pools, and massage services.

Culinary Delights and Entertainment

Savor traditional Bosnian dishes and international cuisine at the National Restaurant, with 24-hour room service available. Unwind at the Caffe Inn for a relaxing break or lively evenings.

Convenient Location and Business Services

Located in the heart of Sarajevo, explore the city with ease and utilize the hotel's conference rooms equipped with advanced technology. Plus, enjoy free WiFi and garage parking during your stay.

Book your stay at Hotel Holiday now to experience a perfect blend of luxury, convenience, and top-notch service.

Important information:

According to the provisions of the law, smoking is prohibited in all accommodations units.
Please note that construction work is taking place nearby and some rooms may be affected by noise.
Parking is available nearby, on Franca Lehara Street, and is subject to a separate fee paid directly on site.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

8
Based on 3553 reviews
Cleanliness: 7.3
Service: 10
Location: 10
Room Quality: 7
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 7.2
Overall Experience: 9.5
F
fawzyah couple sa
10
Pros:

الموقع في السنتر قريب من كل شى المولات وغيرها الموظفين متعاونون والموظفة ايلا كانت متعاونة جدا

2026-09-12 via Nuitee
F
fawzyah couple sa
10
Pros:

كل شى ممتاز فيه

2026-09-12 via Nuitee
I
Iwona solo_traveller pl
7
Ogólnie hotel sprawiał duże wrażenie,dobra lokalizacja,pomocna obsługa.
Pros:

Hotel w bardzo dobrym miejscu, przystanek tramwajowy 3 min. Dobry dojazd do najciekawszych miejsc. Pokój czysty, przestronny, z klimatyzacją, hotel cichy. Ładny widok z okna. W pobliżu hotelu duży market, kawałek dalej następny.

Cons:

Śniadania monotonne, przez tydzień żadnej zmiany. Niestety gorzej było z czystością-zachlapane obrusy pod expresem i automatem do soków, brudne okna i dużo kurzu na parapetach. Śniadanie 6-10, niestety 6.15 drzwi zamknięte na łańcuch- wycieczka do Mostaru bez śniadania....

2026-09-12 via Nuitee
M
Mohammad solo_traveller kw
4
Cons:

Breakfast no variety
Price is not as mentioned in booking.
They took more from my credit 😞

2026-09-11 via Nuitee
M
Marko solo_traveller hr
8
2026-09-09 via Nuitee
R
rogelj extended_group si
7
2026-09-08 via Nuitee
Z
Zakia family_with_children sa
9
شكرا هوليداي
Pros:

موقعه في سنتر سرايفو وقريب من المولات Scc و Avalon والسوق القديم

Cons:

لا شىء رغم أنه ليس حديث ولكن موقعه ممتاز ونظيف

2026-09-08 via Nuitee
A
Ana solo_traveller hr
9
Pros:

Udoban krevet, prostrana soba i osoblje

Cons:

Internet jako loš, i TV programi. Doručak bi mogao biti malo malo bolji, ne loša ponuda.

2026-09-06 via Nuitee
E
Emre solo_traveller at
7
2026-09-05 via Nuitee
S
Sonya couple ch
8
2026-09-05 via Nuitee
F
Fatih family_with_children tr
6
Pros:

Konum

Cons:

Klimalar gürültülü ve eskiydi. Transfer ücreti 1 gün önce gelen mailde VAN için 60 BAM yazsa da 80 BAM aldılar. Kahvaltı zayıftı.

2026-09-05 via Nuitee
سوزان solo_traveller sa
8
Pros:

الغرف نظيفة الاستقبال لطيفين الخدمة جيدجدا موفرين مواقف مكانه في وسط سرايفوا كل الخدمات حوله

Cons:

الفطور عادى

2026-09-04 via Nuitee
T
Tatjana solo_traveller hr
10
2026-09-03 via Nuitee
H
Haroon family_with_children gb
4
2026-09-01 via Nuitee
M
Michel couple lu
8
2026-09-01 via Nuitee
M
m solo_traveller gb
8
Almost perfect.
Pros:

Very good value for money.
St

Cons:

The light switches placed too far from the bed, so I had to get up to switch them off before going to sleep.

Sheets were clean but a little bit dated ( a pillowcase wornout and thorn).

The armchair too big to get around in room and too havy to move away.

Wellcoming fruit plate and glasses provided only for one person although booking was for 2 people.

2026-09-01 via Nuitee
V
victor1421 couple ca
7
2026-09-01 via Nuitee
R
Ronald solo_traveller nl
8
Mooi hotel met dezelfde looks als in de jaren 90..
Pros:

Mooie kamer en goed ontbijt. De transfer van en naar het vliegveld is goed geregeld. Centrum op loopafstand van het hotel.

2026-08-31 via Nuitee
نواف extended_group kw
6
Pros:

الموقع
نظافه الغرف

Cons:

1- لا يوجد خدمات في الغرف مثل : هاتف للتواصل مع الاستقبال
2- عدم الاستجابة مع الطلبات الناقصة في الغرف

2026-08-31 via Nuitee
L
Laura couple es
9
2026-08-31 via Nuitee