Hotel Holiday

Hotels
Independent
7.8 (60 reviews)
Zmaja od Bosne 4, Sarajevo, 71000 , Sarajevo , BA

Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Convenient tram access
Cons:
Poor room quality
Inconsistent service

Categories

Cleanliness
6.7
Poor maintenance and issues mentioned like dirty bathrooms and dusty roofs.
Service
8.7
Inconsistent service with some positive notes but largely passive and unhelpful.
Location
10
Very good location close to shops and walkable to old town.
Room Quality
5.7
Rooms had broken furniture, poor lighting, and noise issues from AC.
Amenities
7.7
Limited amenities and lack of upkeep noted.
Value for Money
6.7
Overall value decreased due to numerous issues during the stay.
Food and Beverage
9.2
Breakfast was good but overall dining experience is inconsistent.
Overall Experience
7.7
Overall experience marked by dissatisfaction with room and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:44

Property Description

Welcome to Hotel Holiday, your sanctuary in the heart of Sarajevo where luxury meets convenience.

Unwind in Style
Indulge in our top-notch spa services that include soothing massages, revitalizing body treatments, and rejuvenating facials. Every moment spent here is a step closer to tranquility.

Gourmet Delights
Savor delightful dishes at Caffe Inn, featuring a garden-view ambiance and a welcoming bar/lounge. With 24-hour room service, culinary satisfaction is just a call away.

Business and Pleasure
Stay connected with complimentary Wi-Fi, and for business travelers, we offer a fully equipped business center, along with multiple meeting rooms for your events.

Immerse yourself in the vibrant culture of Sarajevo while enjoying modern comforts—book your stay at Hotel Holiday today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 60 reviews
Cleanliness: 6.7
Service: 8.7
Location: 10
Room Quality: 5.7
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 9.2
Overall Experience: 7.7
E
Emre
2
Pros:

Fotoğraflarınızda havuz ve yüzme havuzu görünüyor ancak orada bu hizmetler yok. Sırf bu yüzden tuttum. İlgisiz resepsiyon görevlileri vardı. Soru soruyoruz ve yarım yanıt alıyoruz. Hiç memnun kalmadın

2025-09-16 via Nuitee
M
Michael
6
Helicopter service pad
Pros:

Place is run down - the air conditioning unit in the room is louder than a parked helicopter- so had to turn it off.

2025-08-24 via Nuitee
V
Verified traveler
4
Not a pleasant stay
Pros:

I booked a standard room for a week and they gave me triple bed room to start with which had poor lights and broken furniture. I insisted to change the room and next they gave me a twin room which was very very old, had only lamps, no minibar and a broken fridge. The bamboo made roof was old and dusty, spider webs on windows, a/c making cracking noise. I didn’t sleep well throughout my stay and didn’t enjoy at all. The staffs were not very welcoming and supportive. Poor breakfast - tried first day and never went for one. I have never given a bad review to anyone but i could not bear this time. I stayed in Movenpick and Swissotel the other time and was superb in comparison. The management should really work on the issue or consider refurb - my thoughts on the hotel was that it was good during its prime and had failed to maintain its standard.

2025-08-23 via Nuitee
S
Sofiane
8
Hôtel bien placé !
Pros:

Hôtel bien situé, proche du centre ville de Sarajevo. Une station de tramway est accessible devant l'hôtel, autrement, le centre ville est visitable a pied sans aucun soucis voire même la ville entièrement. Service OK, propreté OK, le bémol est la salle de bain (inondation après la douche, vraiment) pas bien agencée, un peu année 80...le petit dej est très bien et copieux !

2025-08-16 via Nuitee
B
Bünyamin
4
Slidt men super beliggenhed.
Pros:

Slidt, men god lokation. House keeping i top, øvrige personale i Reception, bar/terasse sløve.


2025-08-10 via Nuitee
M
Mensud family
6
Pros:

Easy access

2025-08-09 via Nuitee
W
Wing-Lee
6
Pros:

Convenient location close to shops and walkable to old town. Staff were helpful providing info on things to do.

2025-08-07 via Nuitee
E
Elisabetta partner
10
Pros:

Very good hotel

2025-08-05 via Nuitee
E
Elisabetta partner
10
Pros:

Bellissimo hotel, pulito.
Personale disponibile.
Comodissimo il rent car all'interno dell'hotel.
Colazione molto ricca e abbondante. Molti piatti bosniaci

2025-08-01 via Nuitee
K
Kenneth
8
Left property
Pros:

This stay was part of a multi country itinerary. While the actual stay was good, my post-stay interaction was a trial. Items left in the safe were held and subject of multiple attempts at calls and emails to little avail. Only through a tour driver was i able to recover my currency wallet. The hotel seemed to block me most of the time.

2025-05-07 via Nuitee
S
Sharda partner
10
Pros:

Goed hotel (hotel met geschiedenis), wel vrij druk met grote groepen

2025-03-03 via Nuitee
A
Alexey partner
10
Pros:

Great historical hotel with a unique design. Rooms are spacious and well maintained. The only drawback is that there's no iron on the room, you can only order ironing service.

2025-02-07 via Nuitee
E
Elvedin family
2
Pros:

Very easy check in and check out, very nice people working in, but I can’t believe in how bad condition this hotel is. These can be easily five star hotel if the owner renovate but it’s in very poor condition and doesn’t deserve even more than two stars.
So sad.
I feel sad for these people working in hotel too because I know they deserve better!

2025-01-28 via Nuitee
F
Farah
6
Pros:

War ganz okay

2025-01-02 via Nuitee
Y
Yoshinori
4
Pros:

お湯を沸かそうとして備え付けのケトルを使おうとしたが、汚れていて使う気になれなかった。

2024-09-20 via Nuitee
M
Michael
10
Pros:

Historic hotel built for 1984 Winter Olympics. Hotel also played a role during the war, 1992-1995.

2024-09-13 via Nuitee
D
Dzevad family
10
Pros:

Friendly stuff at the reception!!

2024-08-12 via Nuitee
A
Alexander
6
Three frustrations ruins stay
Pros:

I felt my stay was substandard for what I would expect. Pool was out of order, WIFi was punishing weak to the point where I couldn’t use it in my room unless I was against the door and the key card system was very frustrating to use with the swipe magnetic strip, to the point I had to reassign my key card twice in a day. The room itself was nice enough and as expected and the staff on reception good too. Just some very frustrating things.

2024-07-28 via Nuitee
A
Alma
6
Old place
Pros:

Old hotel, not the best shape but very central.

2024-07-27 via Nuitee
M
Milanka partner
4
Pros:

Last time we were there everything was perfect. This time our ercondition, bar fridge and tv didnt work. After two calls they were able to fix ercondition only.I anderstud that they are in fool capacity an cant give us new room. Its a beautiful place but they have to take little more care about there gests.

2024-07-25 via Nuitee