Centara Hotel Hat Yai

Hotels
•
Centara Hotels and Resorts
8.4 (2039 reviews)
3 Sanehanusorn Road, Hat Yai , Hat Yai , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for price
Cons:
Outdated facilities
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Comments indicate issues with musty smell and dampness in the room.
Service
9.33
Guests frequently praised the helpful and friendly staff.
Location
9.37
Multiple reviews highlighted the hotel's strategic and convenient location.
Room Quality
7.32
Some reviews mentioned outdated furnishings and issues affecting comfort.
Amenities
8.85
General sentiment reflects standard amenities for a hotel in this category.
Value for Money
8.31
Fair value was indicated, despite some concerns about room maintenance.
Food and Beverage
7.86
Breakfast options were noted as limited, affecting overall impression.
Overall Experience
8.33
Overall sentiment was positive, with areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.

Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.

Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.

Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for THB 500 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2039 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.33
M
Mohd • solo_traveller • my
6
All ok
Pros:

Ok

Cons:

Ok

2026-02-14 • via Nuitee
M
Mohammad Fairus • family_with_children • my
7
2026-02-12 • via Nuitee
N
noraini • family_with_children • my
9
Pros:

I like the ambience and the breakfast. Staff are verru friendly and we are allowed to check in early..

Cons:

Nothing

2026-02-10 • via Nuitee
E
eloise • family_with_children • fr
8
Pros:

La piscine, la chambre et la gentillesse du personnel

Cons:

Il n y a pas de restaurant comme indiqué. Le petit déjeuner est copieux mais ma somme fait un peu trop réfectoire

2026-02-10 • via Nuitee
R
Redzuan • family_with_children • my
8
2026-02-08 • via Nuitee
R
ravindran • extended_group • in
9
2026-01-29 • via Nuitee
M
meuilv • Couples
10
Great moment at cenvaree
Pros:

Great moment. The staff take care well and they make a good and real massage. The staff are very polite. The cenvaree are very clan,i recommand massage, i keep a good time at cenvaree hat yai.

2026-01-28 • via Tripadvisor
C
Curious64337405884 • Couples
2
Terrible
Pros:

The email address and telephone numbers listed on the website do not work! Good luck if you booked this hotel. Absolutely no way to keep in touch with the hotel.

2026-01-28 • via Tripadvisor
J
Jing Jing • extended_group • my
10
Pros:

Location, friendly staff

2026-01-28 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Good location in the centre of hatyai

Cons:

Nothing not to like

2026-01-27 • via Nuitee
A
Ase • couple • no
8
2026-01-25 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-01-24 • via Nuitee
K
kwLim • family_with_children • my
8
2026-01-23 • via Nuitee
M
Maps40320350065 • Friends getaway
10
Outstanding Service by Ms. Chompunuch at Centara Hat Yai
Pros:

Centara Hotel Hat Yai is ideally located in the heart of the city, offering great convenience for both leisure and business travelers
The hotel is close to shopping areas, restaurants and key attractions in Hat Yai making it an excellent choice for a comfortable stay

I would like to give special recognition to Ms. Chompunuch for her outstanding service
She was polite, friendly and attentive always willing to assist with a professional and caring attitude
Her service truly made our stay more pleasant and memorable

Overall Centara Hotel Hat Yai offers an excellent location combined with warm and professional service
I would highly recommend this hotel and would be happy to stay here again in the future

2026-01-21 • via Tripadvisor
M
MOHD AMSYAR AFNAN • couple • my
10
Worth the penny you spend to stay here. Calm and nearby with heaven foods
Pros:

All staffs treat us very well, even allowed us to early check in at 12pm. We just planning to drop our luggage first and go somewhere else before check in at 3pm. Was given option to choose a room. Room was spacious and cozy. I know the situation currently crucial for tourism here, i hope Hat Yai will bounch back. Definitely will visit again. 10 stars for staying here!

2026-01-20 • via Nuitee
T
Travel714864 • Friends getaway
10
Very good
Pros:

Super good..nice location..nice staff
Clean... good environment.. everything is super good and smooth

2026-01-19 • via Tripadvisor
N
Nurul • family_with_children • my
10
excellent
Pros:

friendly staff comfortable good enviroment esdy delicious food

2026-01-19 • via Nuitee
M
Mee You • family_with_children • my
8
2026-01-19 • via Nuitee
Y
yannick • couple • au
10
2026-01-19 • via Nuitee
T
TEE • extended_group • my
10
2026-01-19 • via Nuitee