Centara Hotel Hat Yai

Hotels
•
Centara Hotels and Resorts
8.4 (2327 reviews)
3 Sanehanusorn Road, Hat Yai , Hat Yai , TH
+66 74 352 222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for price
Cons:
Outdated facilities
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Comments indicate issues with musty smell and dampness in the room.
Service
9.33
Guests frequently praised the helpful and friendly staff.
Location
9.37
Multiple reviews highlighted the hotel's strategic and convenient location.
Room Quality
7.32
Some reviews mentioned outdated furnishings and issues affecting comfort.
Amenities
8.85
General sentiment reflects standard amenities for a hotel in this category.
Value for Money
8.31
Fair value was indicated, despite some concerns about room maintenance.
Food and Beverage
7.86
Breakfast options were noted as limited, affecting overall impression.
Overall Experience
8.33
Overall sentiment was positive, with areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.

Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.

Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.

Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Location

Guest Reviews

8.4
Based on 2327 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.33
A
Alya • couple • my
7
2026-10-24 • via Nuitee
T
thanida • family_with_children • th
6
Pros:

ทำเลดี อาหารเช้าอร่อย

Cons:

ผ้าเช็ดตัวดูเก่ามาก สีหม่นมากทำให้ดูไม่สะอาดไม่น่าใช้ ห้องน้ำและภายในห้องดูเก่า

2026-10-24 • via Nuitee
M
Muhammad Syahir • couple • my
10
Superb!
Pros:

Located at the city center. Near to halal spots, lee garden night market.

Very good, friendly & helpful staffs.

Facilities accessible:
Lounge, sauna, swimming pool, gymnasium etc

Cons:

Nothing.

2026-10-23 • via Nuitee
S
Shirley • couple • my
10
Satisfied and will return!
Pros:

Convenient

Cons:

Air con noisy

2026-10-22 • via Nuitee
Q
Qiao Ying • extended_group • my
8
Worth the price!
Pros:

Great location, close to many tourist spots. The staff were all friendly and helpful, and the hotel was very clean. The hotel is a little old, but the facilities are all good. There’s also a live band playing at the bar every night, which adds a nice vibe to the place. Overall, a very pleasant stay and definitely a good choice!

Cons:

The shower is combined with the bathtub, causing water to spill onto the bathroom floor and making it wet and slippery after showering. Although the hotel provided a mat, the floor was still slippery.

2026-10-21 • via Nuitee
K
Kauko • solo_traveller • se
9
Cons:

Frukosten kunde ha varit bättre

2026-10-20 • via Nuitee
K
kee • solo_traveller • my
8
2026-10-19 • via Nuitee
M
Mohd Syazwan • family_with_children • my
10
2026-10-17 • via Nuitee
M
Mhairi • couple • gb
6
2026-10-16 • via Nuitee
M
Mhairi • couple • gb
6
Lovely staff in a hotel in need of some love!
Pros:

The staff were amazing, super helpful and really friendly.

Cons:

The hotel is tired and in need of some updates and refresh. On the whole clean, but still some signs of black mould in bathrooms and windows.

2026-10-16 • via Nuitee
J
Jimmy • couple • my
7
Everything is fine
Pros:

Nothing

Cons:

Nothing

2026-10-15 • via Nuitee
N
Nur Syafiqah • solo_traveller • my
10
Pros:

The staff hospitality is top notch. The location of the hotel is strategic.

Cons:

Nothing

2026-10-15 • via Nuitee
D
Duncan • couple • gb
9
Convenient and appropriately priced for our needs.
Pros:

Convenient for a single overnight stay.

Cons:

Nothing

2026-10-13 • via Nuitee
I
Irwan • family_with_children • my
10
Pros:

Very good

2026-10-12 • via Nuitee
R
Rosli • extended_group • my
10
Pros:

Lobby area

Cons:

Downtown of Haryai

2026-10-12 • via Nuitee
Z
Zulfiqha • extended_group • my
10
2026-10-11 • via Nuitee
A
Azlina • couple • my
9
2026-10-10 • via Nuitee
R
Ronald • couple • us
9
Pros:

The room was amazing. The staff was very helpful. Everything was perfect.

2026-10-09 • via Nuitee
N
Norsahila • couple • my
10
Excellent stay in Centara Hat yai
Pros:

Superb location, just besides Lee Garden night market. Spacious room, clean and comfy bed. Breakfast has variety of choices. The staffs are very friendly and polite. Has staff and security personnel standby all the time on the ground floor so we feel safe whenever we are in the hotel compound. The food and drinks stalls set up and handled by the hotel chefs and staffs at the ground floor driveway tunnel are a plus point for Centara Hotel and we love it so much.

Cons:

None

2026-10-09 • via Nuitee
K
Keshigan • couple • my
10
2026-09-19 • via Nuitee