Centara Hotel Hat Yai

Hotels
Centara Hotels and Resorts
8.4 (2086 reviews)
3 Sanehanusorn Road, Hat Yai , Hat Yai , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for price
Cons:
Outdated facilities
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Comments indicate issues with musty smell and dampness in the room.
Service
9.33
Guests frequently praised the helpful and friendly staff.
Location
9.37
Multiple reviews highlighted the hotel's strategic and convenient location.
Room Quality
7.32
Some reviews mentioned outdated furnishings and issues affecting comfort.
Amenities
8.85
General sentiment reflects standard amenities for a hotel in this category.
Value for Money
8.31
Fair value was indicated, despite some concerns about room maintenance.
Food and Beverage
7.86
Breakfast options were noted as limited, affecting overall impression.
Overall Experience
8.33
Overall sentiment was positive, with areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.

Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.

Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.

Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for THB 500 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2086 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.33
M
Matt couple my
7
2026-03-28 via Nuitee
T
Tim couple th
7
2026-03-28 via Nuitee
S
Stefano family_with_children it
8
2026-03-27 via Nuitee
D
DESMOND couple nl
8
Pros:

location top, staff great

Cons:

nothing

2026-03-27 via Nuitee
R
Ruby extended_group my
10
Excellent!
Pros:

Central location. Very near to all shopping area

Cons:

The room was clean, comfortable and the staff are all very attentive and welcoming.

2026-03-26 via Nuitee
A
Antonio couple pt
9
Pros:

Localização e limpeza

2026-03-26 via Nuitee
S
Siti Mariam extended_group my
9
2026-03-26 via Nuitee
A
Andrew solo_traveller au
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-03-25 via Nuitee
L
Latiff extended_group my
10
2026-03-24 via Nuitee
N
Noel solo_traveller gb
10
2026-03-23 via Nuitee
M
Michelle family_with_children gb
8
2026-03-23 via Nuitee
F
Fared family_with_children my
10
2026-03-22 via Nuitee
L
Lim family_with_children sg
10
Pros:

Friendly staff and good location.

Cons:

Bad reception TV.

2026-03-22 via Nuitee
P
Parkash family_with_children sg
7
2026-03-22 via Nuitee
A
Allan family_with_children dk
8
Pros:

Gode service , centralt beliggende,

Cons:

Aircondition larmede desværre meget ellers var alt godt

2026-03-21 via Nuitee
D
DESMOND solo_traveller nl
8
Perfect
Pros:

Location and staff

Cons:

Nothing

2026-03-20 via Nuitee
A
Ai Ting family_with_children my
8
2026-03-19 via Nuitee
G
gan couple my
10
2026-03-18 via Nuitee
P
Prem Kumar Menon couple my
6
2026-03-18 via Nuitee
N
Nancy couple sg
10
Pros:

Save n clean

2026-03-17 via Nuitee