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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Evening entertainment
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Coffee Shop on site
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Fruits
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.
Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.
Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.
Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children from 2 years old to 11 years old stay for THB 500 per person per night when using an available extra bed.
People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location close to the mall
Good Breakfast
Nothing
Breakfast, Lobby Area
Rooms is clean, location is central, staff is friendly and easy to access food & transportations and Train station Hatyai Junctions
Halal food is available close by restaurant or food stall.
Non
No comment
N comment
Everything
No comments
Hotel ni dekat ja nak p tempat2 viral 5 ke 7 minit ja jalan kaki
地理位置得天独厚
插头太少，线路老旧
I spent two nights here and I must say that the hotel guest service was amazing, friendly staff and helpful. The location of the hotel is very convenient. For room, even though being outdated but comfortable. The breakfast buffet was excellent, many choices of food. I want to specifically thank Danial who is manager came to check on me and made sure my staying was good. He noticed that I had my grandson with me in the dining room. He surprised my grandson with a nice color book, made him so happy. I absolute will come back.
Very central and staff were thoughtful with the to go breakfast packed at 6.30am.
Very nice staff and good breakfast plus the Sky lounge pianist was excellent 👍
It was hot in Hat Yai
Dear management of the hotel . I would like to comment on one of your your exceptional staff Mr Rojanasak for assisting me in many ways and have solve a big issue for me when I check out the hotel . As I have some items unable to collect and he had volunteered to assist even after office hrs for me . I will also feedback to the Singapore organising committee on the the event organised that this hotel indeed have provided extremely good service to our people in this event especially Mr Rojanasak who is extremely outstanding in customer service above Michelin class . Thank you very much . Will give an exceptional good feedback to people of Singapore who come to stay in hatyai.Best regards
Ng Kim Tian
The staff are excellent especially Mr Rojanasak is extremely helpful and speak good understandable English.
Stayed here recently for 4 nights as part of a week in Thailand.
The property appeared reasonably clean with a grand entrance foyer and cocktail bar, however some of the carpets appeared to be a little dirty with some stains on them. We rarely saw people in the bar despite a multitude of drink "offers".
The room we had was an average size with a smallish bathroom. The bed was very hard - however we would prefer this to being too soft.
The photos on Trip Advisor never seemed to show the outside of the hotel, which is not surprising as it is not a very inviting looking building.
The pool was okay to cool off, but looks significantly better in the photos. It didn't have the nice pool furniture as the photos show.
The whole downtown area is still recovering from the recent floods, with some shops / hotels not having re-opened for business.
There were a number of conferences in the hotel which some of the delegates explained were deliberate decisions taken by management to inject some money and good will in the local area. Delegates were also helping with recovery efforts out in the local community.
In giving a 3 out of 5 rating I was very conscious of asking myself how much of things which annoyed me were down to the effects of the floods. The answer to which was not much. The building is old and uninspiring and despite the efforts of staff, our stay could only be classed as average to good. There appear to be newer hotels in the local area which may offer similar features at lower prices.
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