Centara Hotel Hat Yai

Hotels
•
Centara Hotels and Resorts
8.4 (2185 reviews)
3 Sanehanusorn Road, Hat Yai , Hat Yai , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for price
Cons:
Outdated facilities
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Comments indicate issues with musty smell and dampness in the room.
Service
9.33
Guests frequently praised the helpful and friendly staff.
Location
9.37
Multiple reviews highlighted the hotel's strategic and convenient location.
Room Quality
7.32
Some reviews mentioned outdated furnishings and issues affecting comfort.
Amenities
8.85
General sentiment reflects standard amenities for a hotel in this category.
Value for Money
8.31
Fair value was indicated, despite some concerns about room maintenance.
Food and Beverage
7.86
Breakfast options were noted as limited, affecting overall impression.
Overall Experience
8.33
Overall sentiment was positive, with areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.

Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.

Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.

Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for THB 500 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2185 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.33
Y
yangpeoh • couple • my
10
2026-05-30 • via Nuitee
V
Vicky • solo_traveller • my
10
2026-05-30 • via Nuitee
F
FEI TEEN • extended_group • my
8
2026-05-30 • via Nuitee
T
Thomas • family_with_children • ch
5
nicht gut
Pros:

Lage

Cons:

Zimmer schmutzig und alt

2026-05-30 • via Nuitee
R
RAVINDRAN • solo_traveller • my
10
2026-05-29 • via Nuitee
H
Hoe • couple • my
9
Great location
Pros:

Great location with plenty of food stalls nearby towards the evening. Breakfast was great, busy during peak hours.

Cons:

Room rates a little higher compared with other nearby hotel.

2026-05-28 • via Nuitee
I
ironball鐵貢丸（鐵貢丸） • solo_traveller • tw
10
2026-05-28 • via Nuitee
B
Boon • solo_traveller • my
8
Pros:

Good spread for breakfast
Staffs were always helpful

2026-05-28 • via Nuitee
S
SEK LENG • family_with_children • my
9
2026-05-27 • via Nuitee
R
RIZA • couple • my
10
2026-05-25 • via Nuitee
N
Noosantini • solo_traveller • my
8
2026-05-24 • via Nuitee
S
Sra • couple • th
10
2026-05-24 • via Nuitee
C
CHIA WEI • family_with_children • my
10
2026-05-23 • via Nuitee
D
DAYANG AZIEAFEEZA • extended_group • my
10
Perfect stay at the heart of Hatyai
Pros:

Everything is perfect

Cons:

None

2026-05-19 • via Nuitee
M
Mason • extended_group • my
8
very welcoming. relaxing. memorable smell. lively place
Pros:

the good fragrance smell in the whole space of hotel. it brings different experience compare with others. we do need a drink after a long drive, thanks for welcome drink at registration counter. night live music is enjoyable, made environment felt like active and alive, made people wanna stop by, sit down in the nice big couch and relax. the relaxing feelings bring great experience and memorable for short trip.

Cons:

bathroom is easily get wet. maybe put more bathroom towel. the smell of after using bathroom, takes long time disappear since it is an indoor bathroom. hope can improve ventilation. the room light switch is confusing, maybe put intrusction manual book or scan QR video of how to use.

2026-05-19 • via Nuitee
J
Jason • extended_group • my
10
2026-05-19 • via Nuitee
S
Simon • couple • gb
8
Great location good facilities
Pros:

Location and pool

2026-05-18 • via Nuitee
C
Chee Seng Cho • couple • au
10
Wonderful and convenient
Pros:

Location

Cons:

Upper level reception

2026-05-18 • via Nuitee
K
KHAIRANI IDAH • extended_group • my
9
overall ok
Pros:

location is ok

Cons:

none

2026-05-18 • via Nuitee
A
Afiqah • family_with_children • my
10
2026-05-16 • via Nuitee