Centara Hotel Hat Yai

Hotels
Centara Hotels and Resorts
8.4 (2310 reviews)
3 Sanehanusorn Road, Hat Yai , Hat Yai , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for price
Cons:
Outdated facilities
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Comments indicate issues with musty smell and dampness in the room.
Service
9.33
Guests frequently praised the helpful and friendly staff.
Location
9.37
Multiple reviews highlighted the hotel's strategic and convenient location.
Room Quality
7.32
Some reviews mentioned outdated furnishings and issues affecting comfort.
Amenities
8.85
General sentiment reflects standard amenities for a hotel in this category.
Value for Money
8.31
Fair value was indicated, despite some concerns about room maintenance.
Food and Beverage
7.86
Breakfast options were noted as limited, affecting overall impression.
Overall Experience
8.33
Overall sentiment was positive, with areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.

Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.

Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.

Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Location

Guest Reviews

8.4
Based on 2310 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.33
R
Rat couple it
10
Pros:

พนักงานความสะอาดรวมถึงบรรยากาศหอมสดชื่นทั่วทางเดิน และ น้องผญ บาร์เทนเดอร คอลเทล ทำอร่อยมาก และน่ารัก นักร้อง นำเพลงที่น่าฟังมาร้อง อยากกลับมาที่นี่ทุกครั้ง

2026-08-29 via Nuitee
R
rosmina extended_group my
8
Highly recommended
Pros:

Location in walking distance to everything
Halal food available

2026-08-28 via Nuitee
Y
Yashdev family_with_children my
10
excellent and hope to come again
Pros:

excellent service from arrival to checkout. staff very helpful and friendly, rooms are impressive and comfortable. great water pressure. location at heart of Hatyai town, down the lifts to Lee garden market. will recommend 100%

2026-08-26 via Nuitee
G
GoPlaces41597359955 Business
8
GREAT SERVICE RECOVERY AND PLEASANT STAY
Pros:

We booked airport transfer online but due to some urgencies we couldn't wait for the pick up at airport. We had to go to the hotel by grab. The hotel manager offered us free flow of drinks and snacks for 2 hours being service recovery and also air port transfer from hotel on our returning day. Thank you so much. Overall it was a pleasant stay!

2026-08-25 via Tripadvisor
D
dawooda383 Business
10
A Valuable Learning Experience
Pros:

The visit was so beneficial for me us students and got much experience improve my skills

2026-08-24 via Tripadvisor
A
arisa577 Business
10
Wonderful hotel
Pros:

Good services and what make me impressed the most is the welcoming and the beautiful hotel

2026-08-24 via Tripadvisor
O
Ong solo_traveller sg
8
Pros:

the location was great, friendly staffs greeting you makes your day. even thou the property is dated, the rooms were very modern.

Cons:

the kerb while entering the toilet, hit my toe 2 times which is very painful.

2026-08-24 via Nuitee
H
HENG solo_traveller sg
9
Pros:

Convenience to access to food and shopping. Night market just outside the hotel. Morning pasar 8s only 10min walk.
The bell boy service is excellent

Cons:

Value for money.

2026-08-24 via Nuitee
C
CQZ solo_traveller sg
10
Great location!!
Pros:

Central area of hatyai

Cons:

Might need to refresh the rooms and do some renovation

2026-08-24 via Nuitee
I
Isven Singh solo_traveller my
10
Pros:

Strategic location. Center of town.

Cons:

Not enough variety for breakfast

2026-08-24 via Nuitee
A
AzlinaJali family_with_children my
7
2026-08-23 via Nuitee
W
Wai Mun extended_group my
8
2026-08-22 via Nuitee
M
Mazita extended_group my
10
Pros:

Very helpful and friendly staff. There was a mistake of double booking and charge with my stay. But the hotel staff helped me to sort it out with booking,com staff and refunded. The food, location and amenities were very good. The staff made the stay most memorable. Special thanks to staff name Ang who really helped sort out my problems with booking, Would definitely stay in Centara again.

2026-08-21 via Nuitee
J
Joseph extended_group my
8
2026-08-21 via Nuitee
S
Siti Rohana solo_traveller sg
9
First time in hatyai
Pros:

Location strategic..hotel staff friendly andnon helpful..
Especially Mr Sakee..he showed us where the good located..places of interest to visit.
Easy access to viral location..will definitely come back again.the room service staff at level 10 also good and friendly.

Cons:

Non

2026-08-18 via Nuitee
S
Sandrasegran solo_traveller za
1
The property does not fit a star rating, the rooms are dated needs a lot of maintenance
Pros:

I did not enjoy the breakfast it was average

Cons:

You cater more pork dishes, I am Hindu so I don’t eat pork

2026-08-16 via Nuitee
J
Jacky Feng couple sg
8
2026-08-16 via Nuitee
T
Teh couple my
7
2026-08-15 via Nuitee
M
mohd fazli fitri couple my
10
2026-08-15 via Nuitee
S
Syariffizal family_with_children my
10
Pros:

Great location and very helpful staff

2026-08-14 via Nuitee