Centara Hotel Hat Yai

Hotels
•
Centara Hotels and Resorts
8.4 (2050 reviews)
3 Sanehanusorn Road, Hat Yai , Hat Yai , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for price
Cons:
Outdated facilities
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Comments indicate issues with musty smell and dampness in the room.
Service
9.33
Guests frequently praised the helpful and friendly staff.
Location
9.37
Multiple reviews highlighted the hotel's strategic and convenient location.
Room Quality
7.32
Some reviews mentioned outdated furnishings and issues affecting comfort.
Amenities
8.85
General sentiment reflects standard amenities for a hotel in this category.
Value for Money
8.31
Fair value was indicated, despite some concerns about room maintenance.
Food and Beverage
7.86
Breakfast options were noted as limited, affecting overall impression.
Overall Experience
8.33
Overall sentiment was positive, with areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.

Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.

Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.

Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for THB 500 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2050 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.33
G
GOUPILLE • couple • fr
9
2026-03-07 • via Nuitee
G
GOH • family_with_children • sg
9
Pros:

Location

Cons:

Good location

2026-03-07 • via Nuitee
S
Syazwan • solo_traveller • my
10
2026-03-07 • via Nuitee
M
Maxime • solo_traveller • fr
9
2026-03-07 • via Nuitee
M
Moahemd Hadib • family_with_children • my
10
2026-03-07 • via Nuitee
C
Christa • couple • dk
5
Placeringen var god, det ligger meget centralt i byen, og personalet var flinke og hjælpsomme. Okay pool område for et b
Pros:

Placering/lokation. Det ligger meget centralt.

Cons:

Det var et gammelt, slidt hotel hvor renligheden ikke var særlig god.

2026-03-05 • via Nuitee
A
Andreas • family_with_children • de
9
2026-03-03 • via Nuitee
S
Silivong • couple • la
6
2026-03-03 • via Nuitee
C
Cynthia Lillian Tay May Ling • extended_group • my
9
2026-03-02 • via Nuitee
R
Ronit • family_with_children • il
10
Pros:

מיקום מצויין,צוות שרותי מאד, החדר קצת קטן אבל ענה על הצרכים ללילה 3חד לפני טיסה

2026-03-01 • via Nuitee
G
Gűnter • family_with_children • de
8
Pros:

Sehr zentral gelegen. Großes Frühstücksbuffet.
Total nettes und zuvorkommend Personal.

Cons:

Manches ist schon in die Jahre gekommen und bedarf einmal der Renovierung (Flurteppiche muffeln)

2026-02-27 • via Nuitee
A
Anders • couple • th
8
2026-02-27 • via Nuitee
C
Christopher • couple • my
10
2026-02-27 • via Nuitee
A
Alvin Chai Kin • family_with_children • sg
7
Pros:

Great location and friendly security amd helpful to my parking

Cons:

The rooms need to revamp, very old

2026-02-26 • via Nuitee
Y
Yee Leng Pan • family_with_children • us
3
Pros:

The staff were polite.

Cons:

The facilities are very old and not cost-effective.

2026-02-26 • via Nuitee
K
Kishentar • couple • my
10
The best hotel ever
Pros:

Best service

2026-02-25 • via Nuitee
Y
Yeap • family_with_children • my
9
strategic location and convenient
Pros:

Good location as located at center city, room while is bigger and clean, facilities quite good. Lastly for the price is still reasonable for this quality.

Cons:

The furniture is a bit old

2026-02-24 • via Nuitee
X
Xin Ying • extended_group • my
10
2026-02-24 • via Nuitee
N
Niall • couple • gb
10
Right from the time we arrived in our Taxi, there was somebody waiting to help us with our suitcases. Very professional
Pros:

Very central location And nice high ceilings in The reception and lobby area and cocktail bar.

Cons:

There was nothing I did not like

2026-02-24 • via Nuitee
C
Chia • family_with_children • my
10
2026-02-23 • via Nuitee