Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious food
Cons:
Dirty rooms
Poor service at breakfast
Bad hygiene issues

Categories

Cleanliness
4.29
The hotel was reported as dirty with mold and other hygiene issues.
Service
7.26
Staff at breakfast were not helpful, but other mentions of staff were positive.
Location
9.3
The location is praised as convenient.
Room Quality
5.25
Rooms were described as dirty and lacking basic amenities.
Amenities
6.28
Limited and poorly maintained amenities.
Value for Money
7.24
The hotel doesn't justify its 4-star rating; disappointing value.
Food and Beverage
8.29
Food quality was mentioned positively, though service could improve.
Overall Experience
7.26
Overall experience is below expectations with several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:28

Property Description

Convenient Location near IMAGO Shopping Mall

Luxurious Amenities and Dining Options

Strict Safety Measures in Place

Book your stay at Sabah Oriental Hotel now to enjoy a safe and comfortable accommodation experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 806 reviews
Cleanliness: 4.29
Service: 7.26
Location: 9.3
Room Quality: 5.25
Amenities: 6.28
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 7.26
S
Satish solo_traveller sg
3
Cons:

Staff at breakfast are not helpful and lack initiative to assist.

2026-01-19 via Nuitee
A
Azlan couple my
5
2025-12-31 via Nuitee
A
AZMI family_with_children my
9
Pros:

Staf very friendly

2025-12-25 via Nuitee
M
MOHAMMAD FAUZI family_with_children my
7
2025-12-12 via Nuitee
J
Juan family_with_children my
10
2025-12-06 via Nuitee
J
JAFRI family_with_children my
8
2025-10-30 via Nuitee
A
Ammieza Erma family_with_children my
7
2025-10-24 via Nuitee
A
AZMI solo_traveller my
9
Thumbs up
2025-10-18 via Nuitee
A
Azmira family_with_children my
10
2025-10-12 via Nuitee
L
Lizawati family_with_children my
10
2025-10-12 via Nuitee
R
Ruhaizat family_with_children my
10
2025-10-03 via Nuitee
A
Azian family_with_children my
8
Pros:

Location is Ya.

Cons:

Breakfeast menu need to be improved.This is my 2nd time stay.but honestly need to be more

2025-09-29 via Nuitee
F
Fuad family_with_children my
2
Cons:

Very bad...dont booking if u don't want menyesal kemudian hari🤣

2025-09-19 via Nuitee
S
Salma extended_group be
1
Degeulasse ! Nous y somme rester 10 minutes, impossible d’y séjourner plus longtemps.
Pros:

Rien du tout ! Tout étais déplorable et à déplorer !

Cons:

L’hôtel pu l’humidité a l’entrée, les chambre étais très sale ainsi que les tapis de couloir, les serviette dans la salle de bain étais noir de saleté, de la poussière sur le lit les meuble, la moisissure dans la salle de bain et des champignon, l’humidité a enlever la peinture au plafond. Je n’ai jamais vu ça appart dans les film d’horreur à ÉVITER. Sauf si vous voulez perdre votre santé et votre argent!

2025-09-17 via Nuitee
C
charlene couple my
6
2025-09-13 via Nuitee
N
Nasaruddin couple my
6
2025-09-03 via Nuitee
D
Danial solo_traveller my
8
2025-09-03 via Nuitee
A
Azreenah couple my
6
2025-09-02 via Nuitee
A
Azreenah couple my
7
Harap diperbaiki.
Pros:

Makanan sedap & lokasi yg dekat dgn tempat makanan

Cons:

Receiptionist perempuan yang jaga waktu sy dtg tu sombong. Muka monyok, cara cakap dan pandangan mata xmesra dan buat xselesa. Semua Tandas dalam hotel ni tiada paip, style bidet dan silap cara mmg akan basah seluar. Hmm

2025-09-02 via Nuitee
N
Nurhaima extended_group my
7
2025-08-29 via Nuitee