The Creekside Inn

Hotels
8.6 (1595 reviews)
3400 El Camino Real , Palo Alto , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Noise from upstairs
Limited breakfast options

Categories

Cleanliness
8.58
Overall sentiment from reviews was positive about cleanliness, though a few complaints existed.
Service
9.05
The staff were consistently highlighted as friendly and professional, indicating strong service.
Location
8.79
Location received high praise for being quiet yet centrally located.
Room Quality
8.44
Rooms were generally described as clean and comfortable with some spaciousness noted.
Amenities
8.67
Amenities like breakfast and facilities were appreciated, but some minor complaints existed.
Value for Money
8.53
Good value noted, particularly for the quality received.
Food and Beverage
8.08
Mixed sentiments about food service, with room for improvement in breakfast options.
Overall Experience
8.65
General consensus reflects a very positive overall experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:39

Property Description

Luxurious Inn in Palo Alto
Convenient Services and Amenities
This completely smoke-free inn in Palo Alto offers complimentary electric car charging stations and a 24-hour business center for guests' convenience. The rooms are well-equipped with balconies or patios, mini refrigerators, microwaves, coffee and tea makers, and flat-screen TVs with premium movie channels. Suites feature kitchenettes and luxurious en suite bathrooms with eco-friendly toiletries and plush bathrobes.

Tranquil Gardens and Outdoor Pool
Situated on 4 landscaped acres, the inn features the peaceful Matadero Creek running through its gardens. Guests can unwind by exploring the property's trails and fountains or take a refreshing dip in the outdoor heated swimming pool.

Delicious Dining Options
Start your day with complimentary coffee and tea in the lobby before indulging in a selection of California and Mediterranean dishes at the Cibo Bar and Grill for breakfast, lunch, and dinner. For deli items and a coffee bar, guests can visit the on-site Driftwood Deli & Market.

Experience luxury and convenience at its finest at this Palo Alto gem. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Creekside Inn will charge an Amenity Fee of $15.00 per night at check-in. Amenity Fee includes continental breakfast, onsite parking, outdoor heated pool and 24 hours fitness room access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1595 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.79
Room Quality: 8.44
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.65
S
StroupGroup • couple • us
9
Great place to stay when visiting Standford Hospital
Pros:

Clean, well stocked, great beds, nice patios, quiet, deli out front,

Cons:

tvs were hard to figure out?

2026-03-20 • via Nuitee
J
Janet • couple • us
9
Wish it were warmer in the morning so we could have enjoyed coffee on the patio.
Pros:

Loved the patio

Cons:

There was no decaf coffee provided or available.

2026-03-15 • via Nuitee
J
Julie • solo_traveller • us
9
2026-03-12 • via Nuitee
C
Courtney • couple • au
10
2026-03-11 • via Nuitee
J
Janelle • extended_group • us
10
2026-03-10 • via Nuitee
M
Malgorzata • solo_traveller • us
9
2026-03-09 • via Nuitee
L
Laura • couple • us
9
Excellent
Pros:

Cleanliness area was nice

Cons:

All was awesome

2026-03-08 • via Nuitee
I
Ioana • couple • us
10
Comfortable and convenient
Pros:

Great amenities, good value, convenient location for Stanford

2026-03-08 • via Nuitee
S
Stephen • couple • us
8
Pros:

Room interior felt more like a motel than a hotel. No art, felt disappointing upon entering. But there was plenty of parking, it was comfortable, location was near where we wanted to be. Breakfast was just pastries, hard boiled eggs, coffee, box of cereal. Nothing "hot", other than the coffee. So while technically true that they breakfast was included, i'd say more 'continental breakfast'. Nowhere to sit and eat either.

2026-03-06 • via Nuitee
T
tonymV8257XH • Family
10
Great experience
Pros:

This experience was phenomenal and would recommend Creekside inn Every time. The staff was professional, polite, and exceptional. From the moment we booked to us leaving. We were in town for my son’s surgery and they made things smooth to book and enjoy our stay. Thank you to this wonderful team

2026-03-05 • via Tripadvisor
C
C8818LJdouglast • Family
10
Great location, clean rooms, perfect continental, breakfast, friendly staff
Pros:

A great find, clean rooms, easy access, friendly staff that goes above and beyond great continental breakfast to grab and go or eat in their courtyard quiet location good, night sleep

2026-03-05 • via Tripadvisor
E
edwardkV3429GH • Family
10
Loved The Creekside Inn
Pros:

Great location. Just a mile and a half from the Stanford campus. Bucolic atmosphere. Lots of trees plus a real creek. All buildings set back from the road. Very tranquil. Would definitely stay there again anytime I was in the area.

2026-03-05 • via Tripadvisor
D
DaveK418 • NONE
10
Excellent Palo Alto hotel
Pros:

Great location, excellent rooms, beautiful grounds, very comfortable. Great location. The cost is a little on the high side.

2026-03-04 • via Tripadvisor
C
catherinez457 • Family
10
Great
Pros:

Spacious room and parking lot. Gerry is very friendly and helpful. Will come again.

2026-03-04 • via Tripadvisor
S
StroupGroup • solo_traveller • us
9
2026-03-04 • via Nuitee
C
Climber172156 • Family • Twain Harte, California
10
Our Stanford Hospital Visit
Pros:

This was a wonderful place for my Stanford visit. Clean, welcoming, secluded with a lovely patio view. Concierge and staff were so helpful too.

2026-03-03 • via Tripadvisor
F
FarAway20160383457 • NONE • Anaheim, California
4
I would look around at other places in Pal Alto
Pros:

Clothes taken from room during housecleaning, solved then never followed up with. I called several times and every time had to restart the process and was only placed on hold.

2026-03-03 • via Tripadvisor
T
Tiffany • solo_traveller • us
9
Pros:

Had an overall good experience. The staff was able to accoomodate my late night arrival and early check out. The room and facilities were simple but enough for my short stay. Bed was comfortable and shower relaxing.

Cons:

Walls were thin so you were able to hear your neighbors, but easily drowned out with the in unit AC.

2026-03-03 • via Nuitee
P
Pmgchicago • NONE • Chicago, Illinois
6
Little Oasis
Pros:

Hotel grounds are very nice, my room had a view of the creek. Despite being on a busy street, many of the rooms face the creek and wooded area, a very nice oasis. I had my patio door open and was treated to a chorus of birds. I believe they are updating many of the rooms, but unfortunately my room was one of the older ones. Still clean and acceptable, just dated.

2026-03-02 • via Tripadvisor
M
Michelle • couple • us
10
Needed a relaxing environment for the night and this placed delivered
Pros:

Loved our room overlooking the creek. Nice size room and balcony.

Cons:

Charming and quiet

2026-03-02 • via Nuitee