The Creekside Inn

Hotels
8.6 (1830 reviews)
3400 El Camino Real , Palo Alto , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Noise from upstairs
Limited breakfast options

Categories

Cleanliness
8.58
Overall sentiment from reviews was positive about cleanliness, though a few complaints existed.
Service
9.05
The staff were consistently highlighted as friendly and professional, indicating strong service.
Location
8.79
Location received high praise for being quiet yet centrally located.
Room Quality
8.44
Rooms were generally described as clean and comfortable with some spaciousness noted.
Amenities
8.67
Amenities like breakfast and facilities were appreciated, but some minor complaints existed.
Value for Money
8.53
Good value noted, particularly for the quality received.
Food and Beverage
8.08
Mixed sentiments about food service, with room for improvement in breakfast options.
Overall Experience
8.65
General consensus reflects a very positive overall experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:39

Property Description

Luxurious Inn in Palo Alto
Convenient Services and Amenities
This completely smoke-free inn in Palo Alto offers complimentary electric car charging stations and a 24-hour business center for guests' convenience. The rooms are well-equipped with balconies or patios, mini refrigerators, microwaves, coffee and tea makers, and flat-screen TVs with premium movie channels. Suites feature kitchenettes and luxurious en suite bathrooms with eco-friendly toiletries and plush bathrobes.

Tranquil Gardens and Outdoor Pool
Situated on 4 landscaped acres, the inn features the peaceful Matadero Creek running through its gardens. Guests can unwind by exploring the property's trails and fountains or take a refreshing dip in the outdoor heated swimming pool.

Delicious Dining Options
Start your day with complimentary coffee and tea in the lobby before indulging in a selection of California and Mediterranean dishes at the Cibo Bar and Grill for breakfast, lunch, and dinner. For deli items and a coffee bar, guests can visit the on-site Driftwood Deli & Market.

Experience luxury and convenience at its finest at this Palo Alto gem. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Creekside Inn will charge an Amenity Fee of $15.00 per night at check-in. Amenity Fee includes continental breakfast, onsite parking, outdoor heated pool and 24 hours fitness room access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1830 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.79
Room Quality: 8.44
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.65
P
Pauline couple us
8
Great value and already booked my next stay!
Pros:

Great location. Mature nature was a plus. Clean comfortable rooms /beds
Staff was great

Cons:

Small pool
But it suits the space and works

2026-08-22 via Nuitee
L
LAURIE couple us
10
Love it
Pros:

Everything

Cons:

Prefer bottom floor.

2026-08-22 via Nuitee
J
jackie couple us
8
2026-08-22 via Nuitee
A
Aaron extended_group us
9
2026-08-21 via Nuitee
E
Emilia couple us
10
2026-08-21 via Nuitee
J
John couple us
10
Very comfortable.
Pros:

Room & Staff

2026-08-21 via Nuitee
E
Emilia couple us
10
2026-08-21 via Nuitee
M
Megan extended_group us
7
Pros:

Easy check-in and out. Comfortable and clean. Nice garden setting.

Cons:

Lighting is too bright in rooms and on patios. Consider warmer lighting, better lightbulbs are an easy upgrade

2026-08-20 via Nuitee
A
Alexandra family_with_children de
9
Tolle Gartenanlage, sehr zu empfehlen!
Pros:

Toll angelegte Anlage, sehr bequeme Betten, den Pool haben wir nicht benutzt, aber wir waren rundum zufrieden.

2026-08-19 via Nuitee
I
IndiOcean solo_traveller us
9
2026-08-17 via Nuitee
J
Jennifer Wagstaff family_with_children us
10
This will be our go-to hotel for family visits to Palo Alto going forward!
Pros:

Gardens

2026-08-17 via Nuitee
P
Paolo67 solo_traveller it
9
Sosta a Palo Alto
Pros:

Camere pulite e spaziose . Personale in reception molto gentile e disponibile . Ottima e ricca di dolci la colazione. Vale certamente una sosta per la Silicon Valley e a pochi minuti da San Francisco

Cons:

Nulla da segnalare

2026-08-16 via Nuitee
Q
Qian family_with_children th
10
2026-08-15 via Nuitee
D
Debra solo_traveller us
10
Wonderful! Location is perfect. Super clean & quiet.
Pros:

Excellent location. Beautiful, sparkling clean, quiet. The heated outdoor pool is a huge plus - especially with the hot weather we have been experiencing. Nice to have the option of covered parking. Staff is top tier. Will be back!

2026-08-12 via Nuitee
M
Melanie couple us
10
2026-08-12 via Nuitee
J
janelle extended_group us
10
2026-08-12 via Nuitee
M
Margaret couple us
10
Beautiful hotel, comfy bed. Morning coffee
Pros:

Beautiful property, the pool is lovely. It’s a short hop to Shoreline, very convenient. We will definitely be back!

Cons:

N/A

2026-08-12 via Nuitee
E
Eve solo_traveller us
9
Relaxing and recharging stay away from the hospital while visiting my husband
Pros:

The room was spacious and very clean. I stayed 3 nights and hated to leave the bed behind. The pillows were wonderful and nice thick bath towels. Real coffee cups and glasses are a nice touch

Cons:

There wasn't anything I would have changed. I was very comfortable

2026-08-11 via Nuitee
J
Joost family_with_children nl
8
2026-08-11 via Nuitee
H
Harald couple at
9
Perfekte Lage, nahe am Zentrum von Palo Alto und zur Uni Stanford, Personal sehr freundlich, alles sehr sauber!
2026-08-09 via Nuitee