The Creekside Inn

Hotels
8.6 (1757 reviews)
3400 El Camino Real , Palo Alto , us

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Noise from upstairs
Limited breakfast options

Categories

Cleanliness
8.58
Overall sentiment from reviews was positive about cleanliness, though a few complaints existed.
Service
9.05
The staff were consistently highlighted as friendly and professional, indicating strong service.
Location
8.79
Location received high praise for being quiet yet centrally located.
Room Quality
8.44
Rooms were generally described as clean and comfortable with some spaciousness noted.
Amenities
8.67
Amenities like breakfast and facilities were appreciated, but some minor complaints existed.
Value for Money
8.53
Good value noted, particularly for the quality received.
Food and Beverage
8.08
Mixed sentiments about food service, with room for improvement in breakfast options.
Overall Experience
8.65
General consensus reflects a very positive overall experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:39

Property Description

Luxurious Inn in Palo Alto
Convenient Services and Amenities
This completely smoke-free inn in Palo Alto offers complimentary electric car charging stations and a 24-hour business center for guests' convenience. The rooms are well-equipped with balconies or patios, mini refrigerators, microwaves, coffee and tea makers, and flat-screen TVs with premium movie channels. Suites feature kitchenettes and luxurious en suite bathrooms with eco-friendly toiletries and plush bathrobes.

Tranquil Gardens and Outdoor Pool
Situated on 4 landscaped acres, the inn features the peaceful Matadero Creek running through its gardens. Guests can unwind by exploring the property's trails and fountains or take a refreshing dip in the outdoor heated swimming pool.

Delicious Dining Options
Start your day with complimentary coffee and tea in the lobby before indulging in a selection of California and Mediterranean dishes at the Cibo Bar and Grill for breakfast, lunch, and dinner. For deli items and a coffee bar, guests can visit the on-site Driftwood Deli & Market.

Experience luxury and convenience at its finest at this Palo Alto gem. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Creekside Inn will charge an Amenity Fee of $15.00 per night at check-in. Amenity Fee includes continental breakfast, onsite parking, outdoor heated pool and 24 hours fitness room access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1757 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.79
Room Quality: 8.44
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.65
L
Laurie • couple • us
10
2026-07-04 • via Nuitee
M
MUSTAFA ERKAM • family_with_children • tr
9
2026-07-04 • via Nuitee
T
Tang • couple • us
10
2026-07-04 • via Nuitee
A
Alison • family_with_children • au
8
Such a beautiful stay - we’ll definitely be back.
Pros:

Beautiful surroundings, bedding was comfortable, room was very clean. Breakfast was lovely and pool was fabulous.

Cons:

Nothing to dislike.

2026-07-03 • via Nuitee
S
Serghei • family_with_children • us
8
2026-07-02 • via Nuitee
J
Jing • family_with_children • us
9
Pros:

Very good location for college campus visits.

Cons:

There is some problem for sleeping if you are a light sleeper and stay in the 1st floor .

2026-07-02 • via Nuitee
L
Lynn • couple • us
9
2026-07-01 • via Nuitee
E
Ernest • solo_traveller • us
9
2026-06-30 • via Nuitee
D
Daniela • couple • us
10
Pros:

Our stay at Creekside was a 10/10! Clean room, comfy bed, pool was great, staff is friendly & the location is nice! We are definitely coming back!

2026-06-29 • via Nuitee
G
Guy • family_with_children • il
9
2026-06-29 • via Nuitee
V
Vanessa • family_with_children • us
9
Worth the money, great location, will come back if given the chance.
Pros:

Spacious and clean

Cons:

Not a big deal but the TV is on the older side. Son was expecting a smart tv to watch/connect to youtube etc but not a deal breaker.

2026-06-26 • via Nuitee
I
Ioana • couple • us
10
2026-06-26 • via Nuitee
2
253urvishp • Business
2
Scammers
Pros:

Scammers add misc bs charges and refuse to document or provide receipts

2026-06-25 • via Tripadvisor
A
Adams • couple • us
8
2026-06-25 • via Nuitee
O
O8966KIjuanr • Business
10
Quiet and charming hotel
Pros:

Best hotel in the area, pretty close to Stanford University

2026-06-24 • via Tripadvisor
M
Måns • family_with_children • se
6
2026-06-24 • via Nuitee
L
loveitaly95 • NONE • Oroville, California
10
Calm, safe stay.
Pros:

Good location, room clean, noise level none. Elevator to rooms. Value for the price was very good. Service was great. Little store and restaurants are very close by.

2026-06-23 • via Tripadvisor
H
Homero • couple • mx
9
We enjoyed our stay
Pros:

room was clean

Cons:

bathroom was very small

2026-06-17 • via Nuitee
K
Karim • extended_group • jo
5
Pros:

Location

Cons:

Poor breakfast
Room was gloomy
Bed was very small in size

2026-06-17 • via Nuitee
I
I2827SFcarlose • Business
10
Perfect for business travel
Pros:

Nice and quiet location, very clean

2026-06-16 • via Tripadvisor