Hilton Garden Inn Hangzhou West Lake

Hotels
•
Hilton Worldwide
9.8 (15 reviews)
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang , Hangzhou , CN
86-571-87086688

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Facilities

Meeting rooms
Fitness facilities
Front entrance ramp
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Excellent place to stay
Overall hotel experience is high

Categories

Cleanliness
9.71
Standard quality for this hotel tier.
Service
9.98
Excellent service during the hotel experience.
Location
10
Strategic location, enhancing the overall stay experience.
Room Quality
9.67
The overall hotel experience is 1 to 2 tiers higher.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
9.66
Standard quality for this hotel tier.
Food and Beverage
9.71
Standard quality for this hotel tier.
Overall Experience
9.99
Outstanding overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:16

Property Description

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Hangzhou West Lake.

Fitness and Recreation
Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while traveling.

Dining Delights
Savor exquisite meals at our on-site restaurant, or opt for the convenience of room service during limited hours. Don’t miss our delightful buffet breakfast available daily!

Modern Amenities
Your stay will be enhanced by complimentary wireless internet access, flat-screen televisions, and cozy private bathrooms. Our attentive 24-hour front desk and daily housekeeping ensure a seamless experience.

Book your stay today and discover all the attractions that Hangzhou has to offer!

Important information:

  • Guests under 18 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Caters to adults only

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 15 reviews
Cleanliness: 9.71
Service: 9.98
Location: 10
Room Quality: 9.67
Amenities: 9.7
Value for Money: 9.66
Food and Beverage: 9.71
Overall Experience: 9.99
Z
Zheyang
10
Pros:

Excellent place to stay. It excells when being compared with the counterpart in US. The overall hotel experience is 1 to 2 tiers higher.

2025-08-15 • via Nuitee
S
Siu Chun
10
Pros:

非常方便，酒店員工很友善，附近很多商場，又近西湖

2025-05-29 • via Nuitee
J
Jonathan
10
Pros:

Great location and friendly staff. Value for money.

2025-05-28 • via Nuitee
E
Edward
10
Pros:

Na

2025-05-12 • via Nuitee
Z
Zi Yi
10
Pros:

Well cleaned hotel

2025-03-28 • via Nuitee
S
SHU HSING
10
完美的新裝潢入住體驗
Pros:

服務親切有笑容，解說詳盡。

2025-03-19 • via Nuitee
S
SHU HSING
10
極佳體驗
Pros:

櫃檯人員親切熱情有笑容，解說詳明。

2025-03-18 • via Nuitee
S
SHU HSING
10
杭州舒適之旅
Pros:

接待櫃檯人員服務熱忱細心有笑容，值得稱讚。房間新裝修、設備新穎、乾淨、舒適。

2025-03-17 • via Nuitee
R
Randy
10
Favorite in Hangzhou
Pros:

Great place in a great area

2025-01-19 • via Nuitee
R
Randy
10
Hidden gem
Pros:

Nice small hotel in a great area

2025-01-19 • via Nuitee
R
Randy
10
My favourite in Hangzhou
Pros:

Perfect little hotel with all conveniences needed

2025-01-19 • via Nuitee
R
Randy
10
best place in Hangzhou
Pros:

Best place in Hangzhou

2025-01-19 • via Nuitee
R
Randy
10
Great
Pros:

Great service, great location

2025-01-19 • via Nuitee
R
Randy
10
Favorite
Pros:

My favorite place to stay in Hangzhou.

2025-01-19 • via Nuitee
F
Fidencio
10
Pros:

Excelente!

2024-10-23 • via Nuitee