Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Room Size
Cons:
Cleanliness
Room Quality
Value for Money
Amenities

Categories

Cleanliness
6.38
Several reviews mentioned issues with the cleanliness of the rooms, including dirtiness and hairs found in beds.
Service
9.85
Positive comments on staff professionalism and helpfulness.
Location
9.89
Consistently praised as fantastic and very convenient.
Room Quality
6.84
Mixed feedback regarding room comfort, with several complaints about conditions like heat and smell.
Amenities
7.87
While some amenities are noted as satisfactory, issues like poor lift service are mentioned.
Value for Money
7.83
Guests felt the price paid was not justified by the quality and conditions experienced.
Food and Beverage
9.88
Breakfast was well-received and noted positively.
Overall Experience
7.85
Overall sentiment includes a mix of positive and negative experiences, leading to an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Suites with Prime Location

Modern Suites with Top Amenities
Step into luxury with flat-screen TVs, marble bathrooms, and kitchenettes in every suite. Enjoy the convenience of a coffee maker, work desk, and ironing facilities during your stay.

Fitness and Business Facilities
Stay active in the spacious fitness room equipped with TVs or catch up on work at the business center. Valet parking adds an extra level of convenience to your visit.

Exclusive Dining Experience
Start your day with a complimentary breakfast at the Club Manhattan lounge and unwind in the evening with cocktails in a cozy setting.

Experience the ultimate blend of luxury and convenience at The Manhattan Club. Book now for an unforgettable stay!

Important information:

Please note, guests must be at least 21 years old to book.

Please note, the maximum occupancy includes children and adults.

Any guests booking more than 10 rooms will be treated as a group and must go through Group Reservations as there are mandated portage fees.

Please note any ADA requests need to be communicated to the hotel prior to booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 5279 reviews
Cleanliness: 6.38
Service: 9.85
Location: 9.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 9.88
Overall Experience: 7.85
P
Patrick Olivier couple ch
8
2026-03-14 via Nuitee
S
Sara family_with_children it
8
Ci tornerei e lo consiglio.
Pros:

La posizione dell'hotel è strategica perché è a 10 minuti a piedi dal centro vicino a locali e negozi e in una bella zona piuttosto trafficata e quindi abbastanza sicura. La colazione è internazionale e ricca, il personale di sala gentilissimo e molto disponibile. La sala per la colazione è accogliente e offre un piccolo spazio dove potersi accomodare se si desidera sorseggiare il caffè leggendo un giornale. La camera quadrupla a noi assegnata non era grandissima ma sufficiente per una settimana di soggiorno. Il letto matrimoniale per due adulti comodo, il divano letto per due minori un po' meno per l'alteszza del materasso ma in linea con ciò che viene dichiarato sul sito.

Cons:

Prenotando per 4 persone, mi aspettavo che il divano al mio arrivo fosse già preparato a letto, invece ho dovuto chiedere che lo facessero e mi hanno fatto pagare il servizio.

2026-03-14 via Nuitee
R
Robert couple us
9
2026-03-14 via Nuitee
B
Beatriz couple us
10
2026-03-14 via Nuitee
E
ELISA couple it
10
Posizione ottima personale cordiale ottima pulizia
Pros:

La pulizia

Cons:

Mancanza di acqua da bere

2026-03-13 via Nuitee
N
Nanako solo_traveller jp
10
過ごしやすいホテルでした。
Pros:

1ヶ月半ほどのアメリカ滞在の最後の一週間をここにしました。お部屋も広く快適、ロケーションも非常に良かったです。
部屋の清掃も時間を言えばその時間にすませてくれました。帰りのフライトのディレイでチェックアウト後荷物を預けたのですがタクシーの予約をしてくださり、その時間を変更する時も大変気持ちよく親切に対応してくださいました。滞在期間中に一度雨が降ったのですがロビーに傘の無料レンタル器械のDipdropがあり助かりました。

2026-03-13 via Nuitee
L
Luur couple ee
10
2026-03-12 via Nuitee
H
Hedy couple us
10
I would like to return!
Pros:

Location. Valet for parking. Lounge was comfortable and perfect as a rendezvous spot. Comfortable sized rooms with good amenities. Clean overall, and well maintained bathrooms. I was able to reserve thru a Booking.com at a discounted price. Otherwise I could not have afforded it. All staff, at manned positions or encountered throughout the hotel by happenstance, were courteous and helpful, and cheerful! A welcoming and warm atmosphere.

Cons:

There was construction noise outside, but hotel could not control that!

2026-03-12 via Nuitee
P
Pascal family_with_children fr
8
Pros:

Personnel au petit soin, de l'accueil au petit déjeuner. Chambre suite spacieuse. Lit confortable. Juste quand on se sert du canapé lit dans la suite il faut demander des couverture et elles sont un peu fines...
Hôtel très bien situé entre Time Square et Central Park. Accès au principal attractions aisé en métro.

2026-03-12 via Nuitee
S
Steinke family_with_children us
10
Will stay there again!
Pros:

The service was amazing
Location was prefect

Cons:

The elevators were being remodeled so inconvenient, longer wait.

2026-03-11 via Nuitee
W
William couple de
10
Pros:

The staff was very friendly and helpful.

2026-03-11 via Nuitee
M
MarcoM79 family_with_children it
9
Pros:

Posizione, Gentilezza del personale, dimensioni della camera, rapporto qualità prezzo

Cons:

Ascensori, troppo pochi e non tutti funzionanti

2026-03-11 via Nuitee
C
Claire solo_traveller us
9
Great location
Pros:

The room was spacious, very clean, and featured a mini kitchenette. It had a comfortable bed, in a prime location, and had a welcoming and friendly staff.

Cons:

The elevator was under construction during my stay and took a while, but we were able to use the service elevator and it was faster actually.

2026-03-09 via Nuitee
M
magali couple fr
10
Fantastique
Pros:

Très bon accueil. Literie, draps, linge de toilette hyper confortable. Personnel adorable. Emplacement parfait. Grâce ou à cause de la situation politique (la folie de Trump) et climatique (froid et pluie) donc baisse de fréquentation touristique on a eu la chance de payer 1500€ les 8 nuits ce qui était un très bon rapport qualité prix pour NY.

Cons:

À relativiser mais une étagère de plus pour les vêtements et une petite plaque de cuisson dans la kitchenette aurait été apprécié mais c’est vraiment du détail.

2026-03-09 via Nuitee
V
Vidal family_with_children us
10
2026-03-09 via Nuitee
R
Rodrigo family_with_children br
10
Pros:

Localização excelente. É um hotel limpo e de modo geral simples. Quarto com pia e micro ondas ajuda muito. Voltaria pelo custo benefício e localização muito boa.

2026-03-08 via Nuitee
D
David family_with_children us
10
2026-03-08 via Nuitee
D
Delphine family_with_children fr
7
Bien
Pros:

L’emplacement. Le calme malgré la proximité des lieux touristiques.

Cons:

Pas de couette pour les enfants sur le canapé lit. Pas de plaques électriques pour faire cuire quelque chose dans la cuisine. Pas de bouilloire.

2026-03-07 via Nuitee
M
Marieke family_with_children de
9
Pros:

Super nettes Personal und super Lage, Ausstattung sauber aber etwas in die Jahre gekommen, Aufzüge waren teilweise in Reparatur.

Cons:

Frühstück war nicht so toll, aber das Personal beim Frühstück super nett.

2026-03-07 via Nuitee
P
Piliokahe family_with_children us
9
Staff and location terrific
Pros:

Helpful staff, great location

Cons:

There was a mis communication on breakfast still not resolved and the breakfast was not a good value

2026-03-06 via Nuitee