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Property Description
Experience a delightful stay at The Chapter - Leisure Inn Hotel, ideally located in the heart of London, just minutes away from famous attractions.
Comfortable Accommodations
Our hotel features 50 well-appointed guestrooms designed for relaxation. Enjoy complimentary wireless internet, cable programming, and private bathrooms equipped with complimentary toiletries and hair dryers for your convenience.
Convenient Amenities
With a 24-hour front desk and daily housekeeping, we ensure that your stay is effortless. Luggage storage and designated smoking areas add to the ease of your visit.
Prime Location
Situated within a 15-minute stroll to Hyde Park and Kensington Gardens, explore nearby attractions including Kensington Palace and the vibrant Portobello Road Market, all while enjoying the luxurious conveniences that our hotel offers.
Don't miss your chance to experience comfort and convenience in the heart of London—book your stay with us today!
This hotel offers designated smoking areas.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Accessibility
No elevators
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General
Private host property
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Children and extra beds
No cribs (infant beds) available
Property policies
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Accessibility
No elevators
-
General
Private host property
-
Children and extra beds
No cribs (infant beds) available
-
Pets
Service animals are allowed
Location
Guest Reviews
Clean room, near local amenities and large park. Easy public transport access.
Quarto bemmm pequeno e super diferente das fotos. O quarto era para ser para apenas 1 pessoa mas ele a encaixaram 2 camas e ficou bem apertado para abrir mala e se arrumar.
Rent rom, vi var tre på et lite rom. Hyggelig personale, hyggelige omgivelser og flott boligstrøk. Dumt at de ikke hadde frokostmuligheter.
Great location to the train station and Hyde Park. The staff was very friendly and the room was clean. What we didn’t like was the thin walls and our room was under the lobby so we heard all foot traffic and roller bags coming and going. We were also basement level and there was a musty smell. Perfect if you are looking for a no frills stay for a decent price.
This hotel was by far the worst experience I’ve ever had. The room was extremely dirty, worn down, and falling apart. It clearly hasn’t been properly cleaned or maintained for a very long time.
Even worse, there were insects or bed bugs in the beds – something that’s also mentioned in many other reviews, so it’s clearly an ongoing problem. We couldn’t stay another night because bed bugs are both dangerous and highly contagious, so we had to book a new hotel immediately.
The receptionist was incredibly rude and arrogant, refusing to take any responsibility for the situation and acting as if it wasn’t a big deal. Totally unprofessional and unpleasant.
We strongly recommend finding another place to stay – even if this one looks cheap, it’s absolutely not worth the money.
When we arrived our window lock was broken and I refused to sleep in the room as it was unsafe as I am a young solo female traveler. The receptionist at first didn’t understand what the issue was, and said there was nothing he could do about it and there was nothing else available, then suddenly there was another room to stay in for the night.
The room was very small, and I felt like the pictures were a bit deceiving. The room was clean and the cleaners were very nice and accommodating.
Room was small and not very clean, floor was not vacuumed and we had a red stain on our sheets. Location was convenient close to Paddington but very basic accommodation that could do with better level of cleanliness.
THE PHOTOS ARE A SCAM. This was seriously the worst hotel I have ever stayed at. We booked in for 4 nights and we checked out after 1. Just to give you an insight into our experience; we arrived to find mould absolutely caked into the fan in the room, when we asked for a replacement, we were denied. We found a toilet stained yellow that was so filthy I had to go ask the front desk for cleaning supplies so I COULD CLEAN IT MYSELF. Not to mention our room window was immediately on the other side of sewer drains so every time someone in the hotel flushed their toilet, I heard a rush of water that kept me up all through the night. They refused to give me a refund for the other 3 nights we did not stay. If you value your cleanliness, your sanity or your overall well-being; PLEASE STAY FAR AWAY FROM THIS HOTEL.
Hotel sin elevador, si viajes con muchas maletas es complicado, está en una zona bonita pero alejado de las atracciones turísticas
There were shops nearby, public transport walkable. We had booked a premium twin with a window and we got the basement room with no window. We insisted on a change and were able to get a new room the next day by helpful staff
Good
Quiet and walkble convenient.
Not at all what I was picturing based on the pictures when I booked it. Floor was gross carpet with some stains, bathroom kept smelling like sewage. Based on the pictures when I booked I expected it to be much nicer. It was fairly clean and safe area. Was just deceived as it’s not what I thought I was booking otherwise it was a okay hotel and felt safe here
Overall, good value
It was better than I expected, the place is very close to Paddington train station. We arrived early and we were allowed to go to our room as it was already available. Very friendly staff, very clean.
The outside of the property was very poor
Great stay
Stayed here on a budget trip with 3 other individuals. Good price for budgeting folks, but not comfortable or convenient as far as stay. No fridge, microwave. No air condition, handy during the summer. Beds were ok but you get what you pay for. Somewhat near certain rail stations which is good. Front desk relatively friendly. Overall not the best but not the worst. Will recommend for single travelers on a budget.
Indoor aircon not efficient
The hotel was near three tube lines and therefore it is very convenient for visiting all areas of London.
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