Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Staff Service Variability
Room Quality Issues

Categories

Cleanliness
8.95
General sentiment indicates that the room quality was below expectations, affecting overall cleanliness perception.
Service
9.72
Mixed feedback on staff service; while some were praised, others received criticism, especially at the front desk.
Location
10
Excellent location noted; convenient access to shopping, dining, and transport.
Room Quality
8.91
Rooms described as a bit dated and cramped, needing improvements.
Amenities
9.94
A variety of amenities available; gym equipment and wine sales were positively highlighted.
Value for Money
9.4
Perception of moderate value primarily due to additional fees for amenities.
Food and Beverage
9.95
The breakfast was praised, though it had a bias toward Asian tastes.
Overall Experience
9.94
The general sentiment reflects a positive stay, despite some service hiccups and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:47

Property Description

Luxurious Accommodation in Busan

Prime Location and Convenience
Located just a 5 minutes' walk from Seomyeon Subway Station, Lotte Hotel Busan offers easy access to transportation and an underground shopping arcade for added convenience.

Exclusive Amenities
Indulge in luxury with an on-site duty-free store, indoor and outdoor pools, sauna, and fitness center. Premier room guests enjoy free access to the Fitness Club, adding value to your stay.

Culinary Delights
Savor a variety of cuisines at the hotel's restaurants, including a buffet breakfast at La Seine and dessert at The Lounge. With Japanese, Chinese, and Korean options available, there's something to please every palate.

Experience the epitome of luxury and convenience at Lotte Hotel Busan. Book your stay now for an unforgettable experience.

Important information:

Starting January 1, 2025, additional fees will apply for sauna and fitness center use.
[2025 Sauna Fee Information]
Room Fee: KRW 25,000 per person (per night) Room Types Subject to Fee: Superior Room/Deluxe Room
※ Check-in Location: 1st Floor Front Desk (Check-in: 3:00 PM / Check-out: 11:00 AM)
※ Fitness Center (Fitness Center, Sauna, Swimming Pool): Closed on the fourth Wednesday of every month. Operating hours may vary depending on weather conditions. Please contact the fitness center for detailed operating hours. Facilities(except swimming pool) are closed the fourth Wednesday of every month. (Please check the link below for In/outdoor operation time)
※ Minors may use the Club Lounge during alcohol service hours when accompanied by an adult guardian.
※ Club Lounge access available: Club Deluxe Double/Twin Room, Club Premier Double Room, Club Premier Suite Double Room All guests are required to present a valid photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply. Guests under the age of 18 must be accompanied by a parent or legal guardian.

Mandatory Identity Verification at Check-in
At Lotte Hotel Busan, we are committed to providing a safe environment for our guests and ensuring the accuracy of all reservations. Therefore, identity verification is mandatory at check-in.

※[Information on shortening swimming pool facilities for 26 years]
Period: July 17-18 and 24-25
Aqua Haven and indoor swimming pool, sauna, and fitness are not available due to full party events after 17:00.

[Notice Regarding Reduced Operating Hours for Fitness and Swimming Pool Facilities in July 2026]
Dates: July 17 (Fri) – 18 (Sat), July 24 (Fri) – 25 (Sat)
Due to a pool party event starting at 5:00 PM, Aqua Haven, the indoor pool, sauna, and fitness center will be unavailable.
※It is closed on the fourth Wednesday of every month for sauna and fitness.
※September 30, 26 (Wednesday) is the date of closure of the entire auxiliary facility.
The fourth Wednesday of every month is a regular closure day for our fitness facilities (sauna, fitness center, and golf course).
※On Wednesday, September 30, the indoor pool, Aqua Haven, sauna, fitness center, and golf course will all be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUS

Location

Guest Reviews

9.6
Based on 3439 reviews
Cleanliness: 8.95
Service: 9.72
Location: 10
Room Quality: 8.91
Amenities: 9.94
Value for Money: 9.4
Food and Beverage: 9.95
Overall Experience: 9.94
J
Juan • solo_traveller • es
9
Pros:

El servicio del lounge,fué excelente

Cons:

La luz del baño pobre para uno afeitarse

2026-09-19 • via Nuitee
E
Eduardo • family_with_children • es
9
Hotel cerca del metro adecuado para vistar Busan
Pros:

Las vistas y el tamaño de la habitación

2026-09-19 • via Nuitee
J
josef drori • solo_traveller • il
10
Pros:

מלןן מעולה ומדהים וצוות המלון היה מעל ומעבר

Cons:

אין

2026-09-19 • via Nuitee
K
KEIKO • solo_traveller • jp
9
Pros:

西面の駅近で、ロッテ百貨店と隣合せ、とても便利でした。
朝食のバイキングも美味しかったです。

2026-09-19 • via Nuitee
M
mathias • couple • ch
10
Pros:

Amazing breakfast with huge variety of different meals, great service all over the hotel, from the entry to the restaurants

2026-09-19 • via Nuitee
스팅 • solo_traveller • kr
8
Pros:

없음

Cons:

위치

2026-09-19 • via Nuitee
S
Stephanie • couple • de
8
Schöner Aufenthalt für 4 Nächte
Pros:

Unser Zimmer lag im 36. Stock - der Wahnsinn!!! Eine fantastische Aussicht über ganz Busan.
Die Betten waren sehr bequem, die Klimaanlage gut und leise & das Badezimmer angenehm groß.
Das Fitnessstudio ist riesig und hat die neusten Geräte - sehr empfehlenswert 👍🏻
Die Lage ist auch klasse, die Metro ist direkt vor der Tür.

Cons:

Die Einrichtung ist etwas veraltet.

2026-09-19 • via Nuitee
I
Idan • solo_traveller • il
6
Pros:

צוות עדיב
ארוחת בוקר מטורפת

Cons:

מלון קצת פלצני ומצועצע
המיקום לא משהו
מתאים לאנשים שרוצים לעשות רושם
הכל יקר יתר על המידה

2026-09-18 • via Nuitee
S
Sebastian • solo_traveller • pl
7
Aged five star hotel
Pros:

The Hotel is highclass and five star, clearly the staff friendliness and professionalism reflect that. We booked a Deluxe Suite, so not the cheapest option really. On the plus side, breakfast was amazing!

Cons:

Nevertheless we had to pay for our daughter to use the pool, even though pool usage was included in the room. 25k Won, not cheap for a six year old. Second for swimming in the pool inside they charged 10k won for the mandatory swimming cap instead of just providing it as a service. Our room was big and clean but in dire need of a renovation as it seems to be around 20 years old. This reduced the luxury feeling to three stars for us.

2026-09-17 • via Nuitee
I
ilanit • solo_traveller • il
10
2026-09-17 • via Nuitee
E
efraim • solo_traveller • il
9
2026-09-17 • via Nuitee
F
Francesca • couple • gb
7
Good hotel
Pros:

Staff were incredibly kind and helpful and the room was clean.

Cons:

The location was okay; although incredibly central and easy to get around with transport, there’s not much on your doorstep, so not the best for a short stay tourist.

2026-09-17 • via Nuitee
J
Jeonghun • solo_traveller • kr
9
2026-09-17 • via Nuitee
N
nina • couple • il
7
נחמד
Pros:

מלון יוקרתי נקי יאות נוחות, חדר גדול נוף מדהים

Cons:

יקר, שכונה מרוחקת מרוב האטרקציות, תוספת במחיר לכל דבר, כניסה לבריכה במחיר מוגזם. מיותר

2026-09-17 • via Nuitee
M
Maria • extended_group • au
10
2026-09-16 • via Nuitee
S
Stephen • extended_group • us
9
Beautiful!
Pros:

Everything!

Cons:

Not Applicable.

2026-09-16 • via Nuitee
N
nirina • family_with_children • lu
9
Très bel hôtel très bien placé
Pros:

Super emplacement, loterie confortable et belle vue

Cons:

Dommage que les repas soient hors de prix

2026-09-16 • via Nuitee
Y
YICHIEH • extended_group • tw
10
2026-09-16 • via Nuitee
M
Michael • family_with_children • il
10
2026-09-15 • via Nuitee
P
pao ming • couple • tw
8
Pros:

游泳池漂亮

Cons:

房間有點小

2026-09-15 • via Nuitee