Shibuya Tokyu REI Hotel

Hotels
8.3 (3961 reviews)
Shibuya-ku, Shibuya 1-24-10 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Tiny room size

Categories

Cleanliness
6.45
Numerous mentions of dirty rooms and leftover food indicate poor cleanliness.
Service
9.45
Repeatedly described as nice, friendly, and helpful.
Location
9.45
Consistently highlighted as perfect and convenient.
Room Quality
6.95
Rooms are described as tiny and outdated.
Amenities
8.45
Standard amenities such as free items and decent facilities are appreciated.
Value for Money
7.95
Mixed impressions about room size and quality vs. price.
Food and Beverage
8.95
Breakfast and amenities such as cream were positively mentioned.
Overall Experience
8.75
General satisfaction noted despite specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Central Location
Located in the heart of Shibuya, just 100 meters from JR Shibuya Train Station, Shibuya Tokyu REI Hotel offers convenience and easy access to popular attractions.

Comfortable Rooms
The cosy rooms at Tokyu REI Hotel Shibuya are designed with stylish touches and equipped with modern amenities including a flat-screen satellite TV, free internet, and private bathrooms for a comfortable stay.

Nearby Attractions
Explore the vibrant neighborhood with famous landmarks such as the Shibuya 109 Building, Hachiko Square, and the iconic Shibuya Scramble Crossing all within walking distance. Yoyogi Park is also just a short stroll away for a relaxing escape.

Experience the best of Shibuya at Shibuya Tokyu REI Hotel. Book your stay now for a memorable visit.

Important information:

Please note that the hotel will undergo a scheduled power outage on Monday 10 November 2025 from 10:00–14:00.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 3961 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.75
M
Marc • solo_traveller • fr
9
Très bon rapport qualité-prix
Pros:

Très bien placé à Shibuya.
Le personnel est très correct.
Bon rapport qualité prix.

Cons:

C'est très petit mais tout est fonctionnel.
Par contre une personne d'une hauteur de plus de 190 cm devra baisser la tête lors de la douche et ses pieds dépasseront éventuellement du lit.

2026-05-09 • via Nuitee
E
Ehab • couple • ae
6
Too small rooms not fit for the standards humans size
Pros:

The location was so nice accessible to everywhere

Cons:

The room was extremely small compared to the price

2026-05-09 • via Nuitee
J
Joel • couple • gb
9
2026-05-09 • via Nuitee
N
Nicola • family_with_children • au
8
We had a great time, staff friendly and very hopeful
Pros:

Close to train station and shops

2026-05-09 • via Nuitee
L
Lorenzo • couple • gb
7
Pros:

The position and the staff are incredible

Cons:

Very uncomfortable bed and extra small bathroom

2026-05-09 • via Nuitee
A
Alessandro • couple • it
9
2026-05-09 • via Nuitee
S
Sonam • couple • us
10
2026-05-09 • via Nuitee
R
Richard • couple • gb
10
It made the starting of the trip while enjoyable.
Pros:

Excellent location, the staff are very supportive. And the rooms were comfortable.

Cons:

Nothing

2026-05-09 • via Nuitee
E
Erith Jayne • solo_traveller • ca
7
Pros:

The area was great. Hotel staff friendly.

Cons:

Could have had a cleaner bathroom. There was hair everywhere in the floor.

2026-05-08 • via Nuitee
S
Sue • solo_traveller • au
6
Very basic accommodation for the price
Pros:

Location to the airport was close....

Cons:

Room facilities were very underwhelming...only 1 pillow and no coffee or cutlery available. Room very very basic....
The staff did not speak much english therefore a conversation to find specific places of interest was very difficult.

2026-05-08 • via Nuitee
Z
Zhor T • solo_traveller • ma
9
Je recommande pour un séjour à Tokyo
Pros:

- L'emplacement en plein Shibuya et à coté de la fameuse station de Shibuya
- Littéralement tout est à coté (Shibiuya cross, Shibuya sky,...)
- Les produits proposés par l'hotel

Cons:

- J'ai trouvé la chambre très mal aéré
- Comme les metros passent par dessous, j'avais comme l'impression de sentir des tremblements de terre. C'était effrayant au début mais je me suis habituée.

2026-05-08 • via Nuitee
D
Donna • couple • au
9
Comfortable and affordable
Pros:

The location is right around the corner from Shibuya crossing

Cons:

Clean and friendly staff

2026-05-08 • via Nuitee
C
Carol • solo_traveller • us
8
Pros:

Loved the location.

Cons:

The beds were pretty hard.

2026-05-07 • via Nuitee
S
sada • couple • jp
6
駅からは近いが、部屋が使いにくかった宿泊でした
Pros:

駅から近くて便利だった。駅からわかりやすかった。

Cons:

部屋の中にテーブルが収納されていたましたが、普段から出されていないせいか埃っぽくなっていて残念でした。冷蔵庫の上のカウンターしか置く場所がなくて、うまくスペースを利用できるとよかったです。全体として、部屋の空間に以前のような気配りがよくない方へ変わってきてしまっていて残念でした。

2026-05-07 • via Nuitee
J
Julien • solo_traveller • fr
9
Pros:

L'emplacement et l'accueil.

2026-05-07 • via Nuitee
K
KATHERINE • couple • cl
10
Excelente experiencia
Pros:

Ubicación, atención muy amable, amenidades

Cons:

Hora del check out es muy temprano

2026-05-07 • via Nuitee
J
John • couple • us
10
2026-05-07 • via Nuitee
Z
zohar • solo_traveller • il
10
Pros:

המיקום מעולה, שירות מעולה

2026-05-07 • via Nuitee
J
Jonathan • solo_traveller • us
8
Excellent value for the location
Pros:

Location, breakfast excellent

Cons:

Small rooms, but it's Tokyo

2026-05-06 • via Nuitee
R
Rachida • couple • us
9
Pros:

Reasonably priced. Very close to Shibuya crossings!

2026-05-06 • via Nuitee