Shibuya Tokyu REI Hotel

Hotels
8.3 (4157 reviews)
Shibuya-ku, Shibuya 1-24-10 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Tiny room size

Categories

Cleanliness
6.45
Numerous mentions of dirty rooms and leftover food indicate poor cleanliness.
Service
9.45
Repeatedly described as nice, friendly, and helpful.
Location
9.45
Consistently highlighted as perfect and convenient.
Room Quality
6.95
Rooms are described as tiny and outdated.
Amenities
8.45
Standard amenities such as free items and decent facilities are appreciated.
Value for Money
7.95
Mixed impressions about room size and quality vs. price.
Food and Beverage
8.95
Breakfast and amenities such as cream were positively mentioned.
Overall Experience
8.75
General satisfaction noted despite specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Central Location
Located in the heart of Shibuya, just 100 meters from JR Shibuya Train Station, Shibuya Tokyu REI Hotel offers convenience and easy access to popular attractions.

Comfortable Rooms
The cosy rooms at Tokyu REI Hotel Shibuya are designed with stylish touches and equipped with modern amenities including a flat-screen satellite TV, free internet, and private bathrooms for a comfortable stay.

Nearby Attractions
Explore the vibrant neighborhood with famous landmarks such as the Shibuya 109 Building, Hachiko Square, and the iconic Shibuya Scramble Crossing all within walking distance. Yoyogi Park is also just a short stroll away for a relaxing escape.

Experience the best of Shibuya at Shibuya Tokyu REI Hotel. Book your stay now for a memorable visit.

Important information:

Please note that the hotel will undergo a scheduled power outage on Monday 10 November 2025 from 10:00–14:00.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 4157 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.75
N
Neil solo_traveller us
9
2026-06-06 via Nuitee
N
Noga solo_traveller il
9
2026-06-06 via Nuitee
N
Niv couple il
9
Pros:

מיקום ממש טוב

2026-06-06 via Nuitee
P
Patricia couple sk
8
Pros:

Lokalita

Cons:

Už trochu vybyvana a naozaj mala izba

2026-06-06 via Nuitee
A
Asailah couple us
10
2026-06-06 via Nuitee
J
Justin solo_traveller au
8
Great location
Pros:

Convenient location

Cons:

Small bathroom

2026-06-06 via Nuitee
I
Isabela Augusta couple br
8
2026-06-06 via Nuitee
R
Robert solo_traveller gb
6
Pros:

Great location.

Cons:

Expensive breakfast, cheap feel to the bathroom.

2026-06-05 via Nuitee
S
saminiatelli solo_traveller fr
9
Pros:

L emplacement le personnel le petit dejeuner

Cons:

Salle de bain â refaire

2026-06-05 via Nuitee
P
Parreño López solo_traveller es
9
Pros:

Lo bien ubicado que está en shibuya, acceso fácil, trabajadores amables y habitaciones cómodas.

2026-06-05 via Nuitee
M
Michele extended_group gb
9
An excellent experience, lovely staff, central location, great food
Pros:

The breakfast was varied and really good, the staff could not have been more helpful!!

Cons:

If I had to mention something, I would say that the rooms were smaller than expected, but perfectly adequate

2026-06-05 via Nuitee
J
Jia extended_group au
8
Conveniently located, clean and comfortable.
Pros:

The location is extremely convenient for Shibuya metro, Ginza and JR lines (bit of a further but still manageable walk). The room is soundproof, noise isn’t an issue at all. The room is very clean and beds are very comfortable. They also provide basic amenities with some nice additions (hair oil, hair product for men, makeup cleansing for women, water refill station at each level).

Cons:

The first room provided smelt like previous guest/s smoked, even though the staff confirmed all rooms are supposed to be non-smoking. They offered a different room type which was fine after all. The hotel is busy (not an issue in general) but it makes getting into a lift with your bags slightly tricky at checkout time, especially if you’re close to ground floor (they had two lifts).

2026-06-05 via Nuitee
A
Andrew couple au
10
Perfect location
Pros:

Location

2026-06-04 via Nuitee
P
Paul couple au
7
Great location and clean however rooms are quite small
Pros:

Location

Cons:

How small it was

2026-06-03 via Nuitee
N
Necati Önder couple tr
10
2026-06-03 via Nuitee
B
Brett couple nz
6
Pros:

Great location. Easy to get around anywhere in Tokyo.
Buzzy area.

Cons:

Small rooms.

2026-06-03 via Nuitee
K
Kaan solo_traveller tr
8
Pros:

Konum

Cons:

Oda büyüklüğü

2026-06-03 via Nuitee
W
Wallace solo_traveller au
9
Pros:

Convenience and additional services offered

Cons:

Small room, noise from the city permeates through the walls

2026-06-03 via Nuitee
C
Charles solo_traveller gb
10
Pros:

It’s located right next to Shibuya station and the famous crossing. Staff were incredible! They were ready to help even with small things like needing scissors or just helping you with your luggage.

Cons:

Don’t have a bad thing to say.

2026-06-03 via Nuitee
V
Virginie couple pf
9
2026-06-02 via Nuitee