Shibuya Tokyu REI Hotel

Hotels
8.3 (3846 reviews)
Shibuya-ku, Shibuya 1-24-10 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Tiny room size

Categories

Cleanliness
6.45
Numerous mentions of dirty rooms and leftover food indicate poor cleanliness.
Service
9.45
Repeatedly described as nice, friendly, and helpful.
Location
9.45
Consistently highlighted as perfect and convenient.
Room Quality
6.95
Rooms are described as tiny and outdated.
Amenities
8.45
Standard amenities such as free items and decent facilities are appreciated.
Value for Money
7.95
Mixed impressions about room size and quality vs. price.
Food and Beverage
8.95
Breakfast and amenities such as cream were positively mentioned.
Overall Experience
8.75
General satisfaction noted despite specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Central Location
Located in the heart of Shibuya, just 100 meters from JR Shibuya Train Station, Shibuya Tokyu REI Hotel offers convenience and easy access to popular attractions.

Comfortable Rooms
The cosy rooms at Tokyu REI Hotel Shibuya are designed with stylish touches and equipped with modern amenities including a flat-screen satellite TV, free internet, and private bathrooms for a comfortable stay.

Nearby Attractions
Explore the vibrant neighborhood with famous landmarks such as the Shibuya 109 Building, Hachiko Square, and the iconic Shibuya Scramble Crossing all within walking distance. Yoyogi Park is also just a short stroll away for a relaxing escape.

Experience the best of Shibuya at Shibuya Tokyu REI Hotel. Book your stay now for a memorable visit.

Important information:

Please note that the hotel will undergo a scheduled power outage on Monday 10 November 2025 from 10:00–14:00.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 3846 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.75
A
Ann • couple • au
9
Really handy to shibuya station comfortable stay
Pros:

Location

Cons:

A little tired in the hallways wish they did dinner aswell

2026-04-11 • via Nuitee
C
Ching Pei • family_with_children • tw
4
Pros:

飯店位置

Cons:

隔音較差

2026-04-11 • via Nuitee
K
Kélia • couple • ca
8
2026-04-11 • via Nuitee
S
Strong • solo_traveller • us
8
Central economic option for families
Pros:

Great location. Good option for a larger family needing 2 rooms. Great breakfast offering.

Cons:

Hard mattresses. Rooms are a bit small, like your on a cruise ship, but I was prepared for that.

2026-04-10 • via Nuitee
J
Jodie • couple • au
7
good convienient location, good value
Pros:

fantastic location

Cons:

too small

2026-04-10 • via Nuitee
A
Adrienne • couple • fr
8
2026-04-10 • via Nuitee
C
Canan Müge • couple • tr
10
2026-04-10 • via Nuitee
A
ARTUR • extended_group • pl
9
idealny na krótki pobyt, zgodny z opisem
Pros:

Lokalizacja

2026-04-10 • via Nuitee
G
giada • family_with_children • it
7
Pros:

La posizione

Cons:

L'hotel è vetusto. Le moquette e il divanetto in camera erano macchiati.

2026-04-09 • via Nuitee
M
Marco • family_with_children • ch
8
Posizione eccellente. Staff cordiale. Pulizia al top. Caldamente consigliato
Pros:

Posizione eccellente, proprio vicino alla stazione di Shibuya. Hotel staff molto cortese e amabile.

Cons:

Un po caro per una stanza così piccola ma penso sia uno standard a Tokyo. In ogni caso il rapporto prezzo / convenienza ci sta per via della posizione eccellente.

2026-04-09 • via Nuitee
H
Hartmut • family_with_children • de
7
Pros:

Die Lage ist ausgezeichnet. Nur wenige Meter zum Bahnhof und U-Bahn. Viele Geschäfte und Restaurants in der Nähe.

Cons:

Die Standard- Doppelzimmer sind leider so klein, dass man keinen Koffer öffnen kann ohne ihn auf das Bett zu legen. Keine Schränke und keine Ablagen. Der Fernseher ist auch in maximaler Lautstärke kaum zu hören und hat leider nur ein Programm in Englisch (BBC News)

2026-04-09 • via Nuitee
M
marcos • couple • us
1
Smelly toons , smelly hotel , small rooms horrible buffet
Pros:

Only the location

Cons:

Super small rooms , dirty , old , no elevator to enter or leave hotel you have to carry your suitcases up an escalator , horrible Buffett

2026-04-09 • via Nuitee
J
Julien93sant • solo_traveller • it
10
2026-04-09 • via Nuitee
G
Glynis • extended_group • au
8
Great helpful staff and nice rooms
Pros:

Great location for transport, food and sights.

Cons:

Breakfast was expensive if you didn’t eat Japanese as we only had fruit and yoghurt and toast but they did make omelettes.

2026-04-09 • via Nuitee
N
Nuala • couple • ie
9
Great location, really comfy rooms, great stay!
Pros:

Close to Shibuya Station - great for getting around. Family Mart less than 1 min walk, 7 Eleven about a 5 min walk! Gorgeous street behind with several shokudo/izakaya lining the street (looks so traditional - great photos!).

Hotel provides free food and drink for a few hours each evening and supply all toiletries including hair oils, razors, toothbrushes, shampoos etc....

Cons:

Cannot fault this hotel - only suggestion would be to include an iron in the room

2026-04-09 • via Nuitee
E
EMIKO • family_with_children • jp
10
また利用したい
Pros:

立地が良かった

2026-04-09 • via Nuitee
G
Guilherme • family_with_children • br
8
2026-04-08 • via Nuitee
A
Alena • couple • au
10
2026-04-08 • via Nuitee
S
sara • family_with_children • ie
9
Pros:

Great location in the heart of Shibuya. Staff was very efficient, breakfast buffet was great value and with a great variety. Room quite big and with a nice shower . Will be choosing this again

2026-04-07 • via Nuitee
A
Alex • couple • au
8
Cons:

needed better directions to find it from Shibuya station, having arrived first time and no internet to hand.

2026-04-07 • via Nuitee