Shibuya Tokyu REI Hotel

Hotels
8.3 (3560 reviews)
Shibuya-ku, Shibuya 1-24-10 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Tiny room size

Categories

Cleanliness
6.45
Numerous mentions of dirty rooms and leftover food indicate poor cleanliness.
Service
9.45
Repeatedly described as nice, friendly, and helpful.
Location
9.45
Consistently highlighted as perfect and convenient.
Room Quality
6.95
Rooms are described as tiny and outdated.
Amenities
8.45
Standard amenities such as free items and decent facilities are appreciated.
Value for Money
7.95
Mixed impressions about room size and quality vs. price.
Food and Beverage
8.95
Breakfast and amenities such as cream were positively mentioned.
Overall Experience
8.75
General satisfaction noted despite specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Central Location
Located in the heart of Shibuya, just 100 meters from JR Shibuya Train Station, Shibuya Tokyu REI Hotel offers convenience and easy access to popular attractions.

Comfortable Rooms
The cosy rooms at Tokyu REI Hotel Shibuya are designed with stylish touches and equipped with modern amenities including a flat-screen satellite TV, free internet, and private bathrooms for a comfortable stay.

Nearby Attractions
Explore the vibrant neighborhood with famous landmarks such as the Shibuya 109 Building, Hachiko Square, and the iconic Shibuya Scramble Crossing all within walking distance. Yoyogi Park is also just a short stroll away for a relaxing escape.

Experience the best of Shibuya at Shibuya Tokyu REI Hotel. Book your stay now for a memorable visit.

Important information:

Please note that the hotel will undergo a scheduled power outage on Monday 10 November 2025 from 10:00–14:00.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 3560 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.75
E
Eiju • family_with_children • jp
9
良かったです。
Pros:

駅に近く便利屋。綺麗。

Cons:

特に有りませんが、渋谷だから料金が高いですね。

2026-02-14 • via Nuitee
M
Marcin • couple • pl
8
2026-02-14 • via Nuitee
T
Thipphayakan • family_with_children • th
7
2026-02-14 • via Nuitee
S
Sally • couple • au
10
2026-02-14 • via Nuitee
M
Mario • couple • us
9
Perfect
Pros:

Location and cleanliness

2026-02-13 • via Nuitee
O
Olivia • couple • nz
10
Experiencing the heart of shibuya
Pros:

Fantastic location. Wonderful staff. They were welcoming and attentive.

Cons:

The room is quite small so may some more shelving to store items to keep the flow space clear would be great

2026-02-13 • via Nuitee
H
Hathorn • couple • us
10
Pros:

Incredible location!

Cons:

Nothing!

2026-02-13 • via Nuitee
D
Darcy • extended_group • au
10
Great 👍
Pros:

Staff we super friendly and rooms were very clean.

2026-02-13 • via Nuitee
J
Jonathan • couple • gb
10
2026-02-13 • via Nuitee
J
Jonathan • couple • gb
10
2026-02-13 • via Nuitee
J
Jonathan • extended_group • gb
10
2026-02-13 • via Nuitee
J
Jamie • extended_group • au
10
2026-02-12 • via Nuitee
A
Akira • solo_traveller • jp
8
2026-02-12 • via Nuitee
D
David • couple • au
8
Great value, great location
Pros:

Location

Cons:

Nothing

2026-02-12 • via Nuitee
S
Shannon • extended_group • au
10
Enjoyable
Pros:

Location, cleanliness, friendly staff

Cons:

Rooms weren’t quite sound proof and had noisy neighbours.

2026-02-12 • via Nuitee
G
Gemmalou • couple • ca
10
2026-02-12 • via Nuitee
E
Emily • couple • au
8
Great stay for TokyoShibuya
Pros:

Lovely hotel and just what you need in Tokyo. Rooms were small but effective. Staff were very helpful via booking.com prior and also held our bags before and after.

2026-02-11 • via Nuitee
C
Cho • couple • au
9
I will visit again next time
Pros:

Location and cleanliness

Cons:

Small room but it’s also not that bad

2026-02-11 • via Nuitee
T
taeko • couple • jp
10
立地もよく最高でした！
Pros:

受験で泊まりましたが心遣いが嬉しかったです。受付で手書きのカードや、カイロ、そして自習室も、用意してくださり感動しました。ありがとうございました。

Cons:

なし

2026-02-10 • via Nuitee
L
Loz582 • family_with_children • au
7
Shibuya stay
Pros:

Great location with Shibuya Station entrance right outside the door, tidy room, great breakfast.

Cons:

As with most hotels in Tokyo, it's quite compact. Suitable for a few days but i wouldn't stay for an extended period.

2026-02-10 • via Nuitee