Shibuya Tokyu REI Hotel

Hotels
8.3 (3560 reviews)
Shibuya-ku, Shibuya 1-24-10 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Tiny room size

Categories

Cleanliness
6.45
Numerous mentions of dirty rooms and leftover food indicate poor cleanliness.
Service
9.45
Repeatedly described as nice, friendly, and helpful.
Location
9.45
Consistently highlighted as perfect and convenient.
Room Quality
6.95
Rooms are described as tiny and outdated.
Amenities
8.45
Standard amenities such as free items and decent facilities are appreciated.
Value for Money
7.95
Mixed impressions about room size and quality vs. price.
Food and Beverage
8.95
Breakfast and amenities such as cream were positively mentioned.
Overall Experience
8.75
General satisfaction noted despite specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Central Location
Located in the heart of Shibuya, just 100 meters from JR Shibuya Train Station, Shibuya Tokyu REI Hotel offers convenience and easy access to popular attractions.

Comfortable Rooms
The cosy rooms at Tokyu REI Hotel Shibuya are designed with stylish touches and equipped with modern amenities including a flat-screen satellite TV, free internet, and private bathrooms for a comfortable stay.

Nearby Attractions
Explore the vibrant neighborhood with famous landmarks such as the Shibuya 109 Building, Hachiko Square, and the iconic Shibuya Scramble Crossing all within walking distance. Yoyogi Park is also just a short stroll away for a relaxing escape.

Experience the best of Shibuya at Shibuya Tokyu REI Hotel. Book your stay now for a memorable visit.

Important information:

Please note that the hotel will undergo a scheduled power outage on Monday 10 November 2025 from 10:00–14:00.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 3560 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.75
S
Stacy • family_with_children • au
9
Very convenient, close to station
Pros:

The room was comfortable and nice and dark for sleeping. Staff were very friendly and the complimentary face oil was so good. Breakfast had a decent selection.

Cons:

Nothing

2026-03-14 • via Nuitee
L
Liberty • couple • us
8
2026-03-14 • via Nuitee
A
Alily • family_with_children • us
10
Love the hotel and very convenient.Staff are very friendly .
Pros:

The best .

Cons:

None

2026-03-14 • via Nuitee
W
Wittawat • family_with_children • th
9
2026-03-14 • via Nuitee
A
Anna • couple • cz
10
2026-03-14 • via Nuitee
I
Ian • extended_group • nz
9
2026-03-14 • via Nuitee
Y
YI-TING • family_with_children • tw
7
2026-03-14 • via Nuitee
T
TAIGA • solo_traveller • jp
5
2026-03-13 • via Nuitee
品妍 • couple • tw
10
2026-03-13 • via Nuitee
K
Ken • couple • vn
10
Pros:

Vị trí thuận tiện. Nhân viên dễ thương

2026-03-13 • via Nuitee
L
LAURENT • solo_traveller • us
3
2026-03-13 • via Nuitee
R
Ranger • family_with_children • au
10
Pros:

The staff were so friendly and accomadating id most deffently stay here again oh and its a 2 minute walk to shibuya crossing !!

Cons:

That i had to check out and go home

2026-03-12 • via Nuitee
R
Renato • couple • ph
9
Will book it again & refer it to friends 😊
Pros:

Location in a good area

Cons:

Bidet not so😔

2026-03-12 • via Nuitee
T
Tamara • extended_group • ch
8
Very convenient and comfortable
Pros:

Great location! Very good breakfast buffet. Very helpful staff who kindly assisted with suitcase transport.

Cons:

Bathrooms are a bit small but that’s ok.

2026-03-12 • via Nuitee
O
OBrian • solo_traveller • us
9
2026-03-12 • via Nuitee
O
OBrian • couple • us
9
2026-03-12 • via Nuitee
G
Gabriella • couple • au
10
2026-03-12 • via Nuitee
M
Mitsutake • couple • jp
8
受験
Pros:

立地が良い

Cons:

部屋が狭かった

2026-03-11 • via Nuitee
M
Marina • family_with_children • br
10
Pros:

Boa localização, funcionários atenciosos. Hotel limpo e com excelente relação custo X benefício

2026-03-10 • via Nuitee
S
Stephanie • couple • au
9
Incredible location, helpful staff, clean rooms
Pros:

Staff were super helpful, room was clean, and the location of the hotel was incredible

Cons:

Small room but expected in Tokyo so not a big issue

2026-03-10 • via Nuitee