Shibuya Tokyu REI Hotel

Hotels
8.3 (4353 reviews)
Shibuya-ku, Shibuya 1-24-10 , Tokyo , jp
+81 3-3498-0109

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Tiny room size

Categories

Cleanliness
6.45
Numerous mentions of dirty rooms and leftover food indicate poor cleanliness.
Service
9.45
Repeatedly described as nice, friendly, and helpful.
Location
9.45
Consistently highlighted as perfect and convenient.
Room Quality
6.95
Rooms are described as tiny and outdated.
Amenities
8.45
Standard amenities such as free items and decent facilities are appreciated.
Value for Money
7.95
Mixed impressions about room size and quality vs. price.
Food and Beverage
8.95
Breakfast and amenities such as cream were positively mentioned.
Overall Experience
8.75
General satisfaction noted despite specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Central Location
Located in the heart of Shibuya, just 100 meters from JR Shibuya Train Station, Shibuya Tokyu REI Hotel offers convenience and easy access to popular attractions.

Comfortable Rooms
The cosy rooms at Tokyu REI Hotel Shibuya are designed with stylish touches and equipped with modern amenities including a flat-screen satellite TV, free internet, and private bathrooms for a comfortable stay.

Nearby Attractions
Explore the vibrant neighborhood with famous landmarks such as the Shibuya 109 Building, Hachiko Square, and the iconic Shibuya Scramble Crossing all within walking distance. Yoyogi Park is also just a short stroll away for a relaxing escape.

Experience the best of Shibuya at Shibuya Tokyu REI Hotel. Book your stay now for a memorable visit.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

8.3
Based on 4353 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.75
E
Ethel • family_with_children • us
7
Comfortable
Pros:

Location, clean

Cons:

Hallway dark

2026-08-08 • via Nuitee
I
Indiana • couple • au
7
2026-08-08 • via Nuitee
F
Fabian • extended_group • de
5
Die Lage ist super und zum schlafen reicht es wohl irgendwie!
Pros:

Die Lage ist super! Direkt am Shibuya Crossing!
Das Personal ist sehr freundlich, zuvorkommend und hilfsbereit!

Cons:

Leider ist das Hotel schon in die Jahre gekommen! Die Einrichtung ist verschlissen und definitiv nicht mehr zeitgemäß!
Außerdem haben unsere beiden Nichtraucher Zimmer nach Rauch gerochen!!!

2026-08-08 • via Nuitee
L
Larisa Alexandra • couple • ro
8
2026-08-08 • via Nuitee
K
KOUICHIROU • solo_traveller • jp
10
2026-08-08 • via Nuitee
O
Olga • couple • es
9
Gran estancia
Pros:

La localización no puede ser mejor. Al lado del cruce de Shibuya. La habitación es cómoda y ofrecen todo tipo de amenities: pijama, zapatillas, depilo de dientes, peine, cremas para la cara… El desayuno es muy recomendable. Tienen muchas opciones para occidentales. Destaco la amabilidad del personal.

Cons:

El baño es pequeño y en algunos momentos puede ser un poco incómodo, pero no dejaría de volver a este hotel por ese motivo.

2026-08-07 • via Nuitee
R
Rhianna N. • solo_traveller • us
9
2026-08-07 • via Nuitee
Y
YHIELL • extended_group • il
8
מקום טוב
Pros:

מיקום מצויין

Cons:

חדר קטן מאוד. מיטה קטנה

2026-08-07 • via Nuitee
S
Sho • couple • us
6
It worked for us on our short trip, but I would stay somewhere else next time only because the room was so small.
Pros:

Clean, friendly staff, and great location.

Cons:

The room is very small. The bathroom is also very small.

2026-08-06 • via Nuitee
A
Arthur • solo_traveller • us
9
Pros:

The property was very accommodating. I came in on an early flight and they were generous enough to allow an early check-in. I was mistaken about my checkout time and again, they were gracious enough to allow for a later checkout.

2026-08-06 • via Nuitee
T
Tania • extended_group • do
10
2026-08-06 • via Nuitee
R
Reynaldo Jr • family_with_children • ph
8
2026-08-06 • via Nuitee
R
rex • couple • us
6
Great location but the stay was uncomfortable.
Pros:

Friendly staff

Cons:

Rooms were too hot. Air condition did not work well. Bed was not comfortable

2026-08-06 • via Nuitee
יפה • couple • il
9
2026-08-06 • via Nuitee
F
Francesc • solo_traveller • es
8
2026-08-06 • via Nuitee
J
Javier • family_with_children • cl
10
2026-08-04 • via Nuitee
P
Prashant • solo_traveller • in
10
Pros:

Everything is excellent.

Cons:

Nothing

2026-08-04 • via Nuitee
M
M. Schaumberger • solo_traveller • de
7
Pros:

Sehr gute Lage

Cons:

Sehr kleine Zimmer. Sehr kleines Bad

2026-08-04 • via Nuitee
K
Konstantinos • couple • de
8
Pros:

Direkt im Zentrum.

2026-08-04 • via Nuitee
J
Jeske • family_with_children • nl
9
Pros:

Super dicht bij de drukte en vlakbij een Family Mart. Leuk om zo dicht bij de crossing te zitten voor een paar dagen!

2026-08-04 • via Nuitee