Toyama Excel Hotel Tokyu

Hotels
8.2 (1375 reviews)
Shintomi-cho 1-2-3 , Toyama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean bedding
Tasty breakfast
Cons:
Mold and cleanliness issues
Old room condition
High breakfast price

Categories

Cleanliness
6.81
Several reviews mentioned mold and old conditions, indicating a need for improvement.
Service
9.28
Staff were described as friendly and helpful, suggesting a high level of service.
Location
9.12
Hotel is conveniently located near the station, which is a strong plus.
Room Quality
7.27
Rooms are dated with some issues pointed out, but generally acceptable for the price.
Amenities
8.3
Basic amenities were acceptable but could use some upgrading.
Value for Money
7.76
Value perception was mixed, with some suggesting it could be cheaper.
Food and Beverage
8.81
Compliments on breakfast quality, though some felt it was slightly costly.
Overall Experience
8.28
Overall satisfaction was average, with more negatives than expected for a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:15

Property Description

Convenient Location
Located just a 3-minute walk from JR Toyama Train Station, Toyama Excel Hotel Tokyu offers easy access to transportation options for your stay.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with over-sized windows, video on demand, and a trouser press. The rooms also come equipped with a fridge and hairdryer for your convenience.

Nearby Attractions
Explore nearby attractions such as Toyamajo Castle, Toyama Prefectural Suiboku Museum, and the Museum of Modern Art, all just a short distance away from the hotel.

Experience comfort and convenience at Toyama Excel Hotel Tokyu. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 1375 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.12
Room Quality: 7.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 8.28
T
Tomoaki • couple • jp
9
また来たい
Pros:

スタッフがとてもいい

Cons:

少し古さが感じられる

2026-03-20 • via Nuitee
京子 • couple • jp
7
Pros:

駅近で飲食店も多く便利でした

2026-03-18 • via Nuitee
S
SATHIT • family_with_children • th
9
2026-03-18 • via Nuitee
J
Junko • couple • jp
8
気分よく、便利にすごせました
Pros:

朝食がとてもおいしかったです　レストランからの見晴らしも良かったです（お天気が残念でしたが）
スタッフの方は、フロントの方に限らず別の部屋のベットメイキングをされている方まで、挨拶をしてくださる丁寧さでした

Cons:

お部屋自体はとてもきれいにされていましたのに、お風呂のドアの下側の蝶番の部分とへアードライアーのお尻の部分の2か所だけがほこりだらけでした

2026-03-18 • via Nuitee
N
natsuki • couple • jp
10
最高でした！
Pros:

駅近で便利なところ！
清潔感があってとても過ごしやすかったです！
スタッフさんも優しかったです！

Cons:

特にありません。

2026-03-18 • via Nuitee
S
Seongjin • extended_group • jp
10
2026-03-17 • via Nuitee
K
Kato • extended_group • jp
7
2026-03-17 • via Nuitee
K
KEI • couple • jp
10
最高でした。ありがとうございました！
Pros:

清潔で綺麗でした。

Cons:

アメニティが少し🤏少なかったです、、

2026-03-16 • via Nuitee
H
HIRAMATSU • couple • jp
10
2026-03-15 • via Nuitee
K
Kazumi • extended_group • jp
8
連泊も快適でした。
Pros:

立地
スタッフ

Cons:

紅茶派も若い人は多いので、ドリンクもアメニティーの様に選べると良かった。

2026-03-14 • via Nuitee
W
WunLi • couple • tw
5
2026-03-13 • via Nuitee
近江 • couple • jp
7
2026-03-11 • via Nuitee
T
tadashi • couple • jp
9
家族とも満足な旅が出来ました。
Pros:

1、地の利が良い（東側からは立山連峰が一望でき、素晴らしい眺望で感激した）。　２，食事が美味しかった。　３，スタッフの対応が良くできていた。　４，館内は静寂で、私達年配者にも配慮された座席などがあり、助かった。

2026-03-08 • via Nuitee
M
MAI KHANH • solo_traveller • vn
9
Hài lòng
Pros:

Khách sạn xịn xò, sạch sẽ, ngay đối diện ga Toyama. Vị trí tuyệt hảo. Nhân viên thân thiện, nhiệt tình.

Cons:

Lễ tân cần chủ động đưa vé tàu Tram cho khách hàng ngày, tránh để khách ngày nào cũng phải xuống hỏi vé vì không phải khách du lịch nào cũng biết về chính sách free vé Tram cho khách ngoại quốc,

2026-03-06 • via Nuitee
K
Katsumasa • solo_traveller • jp
10
Pros:

ロケーションがいい、清潔感があっていい

2026-03-06 • via Nuitee
R
Rodney • couple • us
5
Great location for a sauna
Pros:

Good breakfast with choice of Japanese or Western style.

Cons:

The room was uncomfortably warm. Housekeeping brought a noisy fan that was barely able to handle the room size.

2026-03-05 • via Nuitee
S
Seika • extended_group • jp
8
2026-03-05 • via Nuitee
沙織 • solo_traveller • jp
7
2026-03-05 • via Nuitee
陸 • extended_group • jp
10
2026-03-05 • via Nuitee
M
MASAKAZU • solo_traveller • jp
10
選んで良かった。
Pros:

駅近で綺麗でした。

Cons:

ありません。

2026-03-04 • via Nuitee