Hotel Europe

Hotels
8.8 (2039 reviews)
Dufourstrasse 4 , Zürich , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.3
Some guests mentioned cleanliness issues like a plumbing odor, impacting the overall perception of cleanliness.
Service
9.3
Many guests praised the staff for being friendly and attentive, contributing significantly to their positive experience.
Location
9.3
The location was consistently highlighted as fantastic and convenient for visiting nearby attractions.
Room Quality
8.3
Some rooms were described positively, though there were concerns about space and amenities.
Amenities
8.8
Basic amenities received mixed sentiments, with some guests mentioning lack of certain facilities like kettles.
Value for Money
8.8
Mixed reviews on breakfast and value suggest it meets basic expectations but could improve.
Food and Beverage
8.3
Breakfast received both positive and negative feedback, indicating room for improvement in quality.
Overall Experience
9.3
Overall enjoyable stays were reported, thanks to staff and location despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:51

Property Description

Unique Style and Design
Hotel Europe offers rooms with carefully selected antiquities, each boasting an individual style and design. Guests can enjoy modern amenities such as a flat-screen satellite TV with MP3 connection and a bathroom with a hairdryer.

Creative Dining Experience
Indulge in a culinary journey at restaurant Max & Otto, where attention to detail, honest craftwork, and creative combinations shine. The menu features dishes cooked with regional products and inspired by flavors from around the globe, promising a delightful and innovative dining experience.

Convenient Location
Situated in Zurich’s vibrant Seefeld quarter, Hotel Europe is a stone's throw away from the Opera House and Lake Zurich. With the Stadelhofen Train Station nearby and public parking just a minute's walk away, the hotel offers both convenience and accessibility for travelers.

Experience a blend of charm, creativity, and convenience at Hotel Europe. Book your stay now for a memorable Zurich getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 3 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for CHF 80 per person per night when using an existing bed.
    People 3 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 2039 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
P
Pedro Pestana Rosa family_with_children ch
8
Great value for money in downtown Zurich
2026-03-14 via Nuitee
M
Manuel solo_traveller ar
9
Pros:

el servicio en recepcion.

Cons:

muy chicas las habitaciones

2026-03-14 via Nuitee
B
Bartu Taha couple tr
9
Pros:

Merkezi konumda olması, otelin temizliği harikaydı.

2026-03-13 via Nuitee
H
HALDUN DEMETOĞLU solo_traveller tr
9
2026-03-13 via Nuitee
עידו קלס extended_group il
8
2026-03-12 via Nuitee
A
Aamir family_with_children pk
10
It was a great experience to stay there and we managed to enjoy the NYE fireworks as hotel was 1 minute walk to the lake
Pros:

Everything was perfect

Cons:

The close the lift at night so when coming back late we had to climb stairs - inconvenient for an expensive hotel like that!

2026-03-12 via Nuitee
K
Katrin couple de
9
2026-03-10 via Nuitee
C
Cristina couple ec
9
2026-03-09 via Nuitee
D
Drazen solo_traveller ch
9
2026-03-08 via Nuitee
K
Khadija couple fr
8
une belle escapade zurichoise avec un temps bien ensoleillé !
Pros:

Le petit déjeuner est très bien; Un très bon emplacement central pour visiter la ville à pied.

Cons:

Le débit de la douche est faible !

2026-03-08 via Nuitee
B
Bader solo_traveller il
8
2026-03-07 via Nuitee
B
Bianca-Violeta solo_traveller ch
9
Pros:

Location, small , but clean, silent and cosy room for 1 person.

2026-03-07 via Nuitee
M
Müller couple de
9
2026-03-06 via Nuitee
U
Uwe solo_traveller de
9
Mein Hotel in Zürich!
Pros:

Schönes, traditionsreiches, gediegenes Hotel mit luxuriöser, doch gemütlicher Ausstattung in unübertroffener Lage mit sehr freundlichen, aufmerksamen und professionell agierenden Mitarbeiterinnen.
Das Hotel wurde/wird seit geraumer Zeit durch auch des Nachts nur kurz unterbrochene Bauarbeiten in einem Gebäude gegenüber geplagt. Man hat meinem Wunsch entsprechen können und mich in einem Gebäudeteil untergebracht, in dem ich nicht gestört wurde. Es ist für dieses freundliche, schöne Hotel zu hoffen, dass diese Belästigung bald aufhört.

Cons:

Es war alles optimal

2026-03-04 via Nuitee
A
Ahmet couple tr
8
Harika konum, Güzel kahvaltı, yeterli hizmet.
Pros:

Kahvaltı çok güzeldi. Yeteli ve kaliteli bir kahvaltı hizmeti vardı. Kruvasanlara bayıldım. Otelin mutfağı çok başarılıydı. Akşam yemekleri için de güzel seçenekler sunan bir yer. Yataklarda çok rahattı.

Cons:

Odamız iç avluya bakıyordu, o nedenle bir manzara yoktu, perdeleri kapalı tutmak durumunda kaldık. Bina eski olduğu için ısınma merkezi ayarlanmış ve belli saatlerde çalışıyor. Odada klimada olmadığı için oda sıcaklığını ayarlama imkanınız olmuyor.

2026-03-03 via Nuitee
S
Steve family_with_children gb
9
Fantastic stay in great location. Rooms are beautiful.
Pros:

Location, spacious and stylish room. Friendly staff.

Cons:

Reception is small and connected directly with restaurant. Small elevator.

2026-03-02 via Nuitee
C
Christian couple ch
5
Moyen.
Pros:

La situation, le confort

Cons:

Ne mérite pas 4 étoiles , pas de peignoirs, pas de chocolat d’accueil, télévision qui font mal.
Pas de réception à partir de 22 heures.

2026-03-02 via Nuitee
B
Bernhard couple ch
7
Ordentlich, eher nicht mehr buchen
Pros:

Lage, Frühstück

Cons:

Rechnung (irrtümlicherweise) doppelt von Kreditkarte abgebucht, dann zurück erstattet.

2026-03-01 via Nuitee
T
Thomas solo_traveller at
5
Pros:

Frühstück und Personal war gut bzw. freundlich. Die Lage ist gut und gut erreichbar auch öffentlich!

Cons:

Zimmer extrem einfach eingerichtet. Einrichtung und Zimmer allgemein waren jedoch alt und abgewohnt. Das Badezimmer war extrem klein und die Toilette halb hinter der Duschwand/-Türe versteckt. TV-Screen war auffallend klein, unngünstig montiert und war ebenfalls technisch scon überaltert.
Im Bezug auf - witterungsbedingte - Nichtranreise und dem Storno des zweiten Zimmers, wollte mann weder eine Lösung finden, noch wurd das Frühstück dazu gutgeschrieben oder sonst nach einer Lösung/Angebot gesucht. "Ist eben so!".

2026-02-28 via Nuitee
S
Sophie solo_traveller gb
8
2026-02-27 via Nuitee