Britannia Hotel Coventry

Hotels
Britannia Hotels
6.1 (6781 reviews)
Fairfax Street, Cathedral Square , Coventry , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
3.98
Cobwebs on walls and ceiling; cleanliness issues mentioned.
Service
7.45
Staff were friendly and went the extra mile during the stay.
Location
7.49
Central location praised in the reviews.
Room Quality
3.94
Room described as tired with cheap furniture and mattress issues.
Amenities
7.47
Standard quality for this hotel tier.
Value for Money
6.43
Overall experience suggests reasonable value despite room concerns.
Food and Beverage
6.98
Breakfast cooked to order and enjoyed by the guest.
Overall Experience
5.05
Satisfactory but mentioned several issues impacting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:05

Property Description

Central Location near Coventry Cathedral
Located just a stone's throw away from Coventry Cathedral, the Britannia Hotel is perfectly situated for exploring the city's vibrant shops, theatres, and restaurants within a 5-minute walk.

Comfortable Rooms and Dining with a View
Experience comfort in every corner with en suite rooms featuring essential amenities and enjoy delectable meals at Bentley’s Restaurant overlooking Cathedral Square, serving a variety of British and international dishes, including a hearty full English breakfast.

Convenient Access to City Attractions and Beyond
With Coventry Railway Station, Bus Station, the Transport Museum, and Belgrade Theatre all within a short walking distance, as well as easy access to Birmingham NEC and Airport, the Britannia Coventry offers both convenience and leisure for your stay.

Ready to experience the charm of Coventry? Book your stay at Britannia Hotel now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.

Please note that all hotel guests, including any additional occupants staying in the room, must present a valid photo ID at check-in. The ID must display a matching name and date of birth.

Guests who are unable to provide photo identification may be refused entry to the hotel."

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardianGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs GBP 7 per 24 hours.

Location

Guest Reviews

6.1
Based on 6781 reviews
Cleanliness: 3.98
Service: 7.45
Location: 7.49
Room Quality: 3.94
Amenities: 7.47
Value for Money: 6.43
Food and Beverage: 6.98
Overall Experience: 5.05
S
sedu couple gb
8
2026-06-27 via Nuitee
D
Deot couple gb
1
Pros:

Nothing

Cons:

Nothing

2026-06-26 via Nuitee
S
Sylvester solo_traveller ng
5
Not a pleasant stay, I could not wait to leave
Pros:

Just the location

Cons:

The rooms are too old and dusty with cobwebs and insects around.

2026-06-26 via Nuitee
H
Haroon extended_group gb
6
2026-06-26 via Nuitee
E
Enedoom extended_group gb
1
Not great
Cons:

Bad smell; Rusty Bath thub, with shower not working, carpets dont look great

2026-06-26 via Nuitee
M
Michael solo_traveller ie
1
2026-06-26 via Nuitee
Z
Zhou solo_traveller gb
1
2026-06-24 via Nuitee
T
TRACY IJEOMA solo_traveller gb
6
Pros:

The location was just perfect but need some little upgrate for the room and entrance/walk way

Cons:

One of the staff was not nice during check in

2026-06-23 via Nuitee
K
Karen couple gb
2
Maybe cheap but still not worth the money
Pros:

There was very little to like except the price

Cons:

Reception staff unfriendly, very run down and in desperate need of a upgrade. Dirty bathroom. Very disappointing

2026-06-22 via Nuitee
A
Andrew couple gb
8
Adequate for our purposes.
Pros:

Location good for our purposes.

2026-06-22 via Nuitee
K
Karolina couple pl
5
Good location, thats all.
Pros:

The hotel is average at best. Its biggest advantage is definitely the location, which is excellent, but unfortunately there is not much else that stands out positively.

Cons:

The staff were very neutral throughout our stay – no smiles, warmth, or friendliness. It felt as if they were simply operating on autopilot rather than making guests feel welcome.
The room design was not very practical. The only power outlets were located on the opposite side of the bed, with none available next to the bed itself. In the bathroom, there was no standard power outlet for a hairdryer, only a shaver socket.
Another issue was the smell of marijuana on the 5th-floor corridor near the elevators. This was noticeable every day during our stay and negatively affected the overall experience.
On our last day, I wanted to use the restroom on the ground floor before leaving. However, both the women’s and accessible restrooms were locked, while the men’s restroom remained open. I asked reception for a key and was given access to the accessible restroom instead. Unfortunately, it was very dirty and there was a large amount of water on the floor. A few moments later, I noticed a member of staff entering the women’s restroom using a key. Unfortunately, I was not offered access to that restroom, which was disappointing.
Overall, the hotel met basic expectations, but apart from its convenient location, there was little that would encourage me to stay here again.

2026-06-21 via Nuitee
R
Robert solo_traveller gb
10
2026-06-21 via Nuitee
G
Graciela extended_group ar
9
Muy bueno.
Pros:

La persona de la recepción nocturna el viernes 5 de junio 2026 hizo un gran trabajo. Llegamos muyyy tarde desde un Concierto en el Coventry Arena y realizó el check in prfectamente. Muchas gracias.

2026-06-21 via Nuitee
A
Asamoah Dapaah solo_traveller gb
7
Pros:

The area, the place was clean and the staff were nice to approach.

2026-06-20 via Nuitee
H
Heloise solo_traveller gb
9
Pros:

All

Cons:

The dirty extractor in bathroom
That's it

2026-06-20 via Nuitee
I
Islam solo_traveller az
5
2026-06-20 via Nuitee
A
Amal couple gb
10
2026-06-20 via Nuitee
F
Finch solo_traveller gb
1
Horrible night staff woman
Pros:

Great location some staff were helpful but lady on Nightshift was a vile person who looked and acted as if she wasn't happy having to deal with customer

Cons:

Night staff woman was a horrible person

2026-06-20 via Nuitee
R
Radj couple gb
8
2026-06-20 via Nuitee
A
Amal couple gb
10
2026-06-20 via Nuitee