Sonder at East 5th

Hotels
Sonder
9.2 (318 reviews)
1211 E 5th St , Austin , us

Children allowed

Facilities

Free wired internet
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Swimming nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Cons:
Dogs in the pool

Categories

Cleanliness
7.4
Concerns about dogs swimming in the pool affecting cleanliness.
Service
8.9
Standard quality for this hotel tier.
Location
8.9
Standard quality for this hotel tier.
Room Quality
8.4
Standard quality for this hotel tier.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
8.4
Standard quality for this hotel tier.
Overall Experience
8.4
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:26

Property Description

Luxurious Accommodation in the Heart of Austin

Modern Amenities: Sonder at East 5th offers free WiFi and fully equipped kitchens in every unit, complete with a dishwasher, oven, and microwave. The air-conditioned rooms also feature a flat-screen TV, a coffee machine, and a kettle for your convenience.

Convenient Location: Situated just 1.4 km from Austin's city center, this aparthotel is close to Shoal Beach, Capitol Building, and the University of Texas. Explore nearby attractions like Festival Beach and the Austin Convention Center, all within a short distance from the property.

Comfort and Convenience: With amenities such as a toaster, fridge, and stovetop, along with complimentary bed linen and towels, Sonder at East 5th ensures a comfortable stay for every guest.

Experience the best of Austin at Sonder at East 5th - Book your stay now!

Important information:

Please inform Sonder at East 5th in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. There is no cable. We have provided a Chromecast for streaming. Due to the central location and nearby construction, noise may be present.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 318 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
couple gb
2
Pros:

Location

Cons:

Really loud tapping from vent all night which I complained about but all I got was a white noise machine which did not help

2025-10-29 via Nuitee
A
Anne-louise couple gb
10
Fab place, perfect location, clean apartment with everything you need.
Pros:

Beautiful room and a lovely location. Wholefoods store close by and Target too. Great restaurants too. Area felt safe and very helpful locals.

Cons:

Parking was the only issue but we parked in the retail spaces below property, so it worked out ok. Door to get into building is temperamental.

2025-10-27 via Nuitee
M
Molly couple gb
7
Nice apartment, needs better communication
Pros:

The property was really nice and clean with good space

Cons:

The doors to get out don’t work properly so needed help the first time to figure out it just needs force to get them open. I was overcharged and the customer service to get this sorted was questionable no apology was offered and took 2 times chasing as the first time no refund was issued even when stated it was being sorted

2025-10-22 via Nuitee
M
Marianne couple gb
9
2025-10-21 via Nuitee
J
Jeffrey solo_traveller us
10
Pros:

The location was great for both night life and breakfast

Cons:

NA

2025-10-21 via Nuitee
K
Krisztián extended_group hu
7
2 fő részére tökéletes, ennél több embernek komprumisszumos.
Pros:

Jól felszerelt, modern.

Cons:

A fürdő és a wc csak a hálóból volt megközelíthető, 4 embernek ez nem komfortos.

2025-10-14 via Nuitee
D
Daylan solo_traveller au
1
2025-10-10 via Nuitee
M
Mormoraia solo_traveller it
10
2025-10-10 via Nuitee
B
Beth couple us
9
This place offered most of the conveniences of home in a good location.
Pros:

The apartment was attractively furnished, roomy, quiet, and well located. There were lots of restaurants and coffee shops in the neighborhood.

Cons:

It was not possible to watch TV except for a streaming service via my cell phone. I would have preferred to just turn on the TV and watch PBS or local news.

2025-10-07 via Nuitee
V
Victoria couple us
10
I loved it! We didn’t know what to expect but we loved the apartment we got to stay in - perfect amount of room. Next ti
Pros:

Walking distance to restaurants, target, venues!

2025-09-28 via Nuitee
D
Debrenda couple us
10
Pros:

cleaniness of room

Cons:

parking

2025-09-07 via Nuitee
L
Linda couple au
6
Comfortable and walking distance to shops and restaurants.
Pros:

Close to shops and restaurants. The apartment had great facilities and appliances.

Cons:

There is lots of noise from bars playing music underneath the apartments and opposite on 6th Street.

2025-09-07 via Nuitee
J
Jacqui family_with_children au
10
Spacious, comfortable and a wonderful location
Pros:

Fabulous East Austin location, walkable to great restaurants, bars and downtown. The apartment is enormous with a lovely patio and all the comforts from home, much more than we expected.

Cons:

We arrived late at night and the instructions to the building were confusing, we got there in the end

2025-08-29 via Nuitee
L
Liam family_with_children au
10
2025-08-28 via Nuitee
M
Manuel extended_group it
10
Pros:

Perfect location and excellent services, Austin was a pleasant discovery

2025-08-26 via Nuitee
W
Wyatt solo_traveller gb
10
Really cool apartment located ideally close to downtown Austin and local shop.
Pros:

The location was fantastic, very spacious and clean. Close to local shops and easy to walk into town.

Cons:

It was quite difficult to find initially.

2025-08-24 via Nuitee
C
Charles couple au
7
2025-08-16 via Nuitee
S
SAUMIL solo_traveller in
5
No human service, everything via the app - privacy issues
Pros:

It met the basic requirements of a furnished apartment, as advertised.

Cons:

The check in process is a nightmare. You are required to submit your face pic to their biometrics system and upload IDs and take selfies. There is no human being at the location to help you. If you call customer service they will parrot scripted lines back at you eventually prompting you to download their app or interact via their website. So if something goes wrong, be prepared to wait on hold for half an hour or figure out how to navigate through their website. For me, to convince them that the coffee maker was not working took me 45 minutes - did you try to turn it off and on - etc. and then another 2 hours for a replacement.

2025-08-11 via Nuitee
L
Laura couple gb
10
2025-08-07 via Nuitee
V
Valentin extended_group it
9
Pros:

Well located, close to downtown and with very good restaurants nearby.
The area is quite.
It has a nice pool and a nice gym.

Cons:

The access inside the building is very hard to find: you have to go through a backdoor located inside a parking and this is very hard to understand when you are there; actually some people crossing the street that new the place asked us if we were looking for the entrance and guided us; otherwise, we would have spent hours to find this backdoor entrance.

PS: Yes, there is a text written on a sidewall of the parking but it is very small so you can't notice it unless you know there should be something written on that wall.

2025-08-06 via Nuitee