Hotel Metropole Interlaken

Hotels
Swiss Quality Hotels
8.1 (1520 reviews)
Höheweg 37 , Interlaken , ch

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Beautiful views
Cons:
Construction noise
Missing basic amenities
Slow check-in
Food limitations

Categories

Cleanliness
7.6
Cleanliness received mixed reviews; while some mentioned clean rooms, issues like small bed sheets not being changed were noted.
Service
8.6
Most reviews praised the friendly and helpful staff, though there were mentions of some unhelpful behavior at the front desk.
Location
9.1
Numerous reviews highlighted the hotel's prime location and scenic views.
Room Quality
8.1
Rooms were described as nice and spacious, but some amenities like a kettle were lacking.
Amenities
7.6
Basic amenities were missing, and ongoing construction affected the overall experience.
Value for Money
8.1
Value perception was generally positive due to location and room size, despite some issues with cleanliness.
Food and Beverage
7.1
Limited food options were mentioned, especially noted on arrival.
Overall Experience
8.6
Mixed reviews overall, but positive sentiments on location and service helped maintain a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:19

Property Description

Luxurious Accommodation in Interlaken
The 4-star Metropole Swiss Quality hotel in Interlaken offers stunning views of the Jungfrau mountains and complimentary Wi-Fi throughout.

Modern Fitness Facilities and Relaxation
Guests can enjoy the hotel's updated sauna, well-equipped fitness room, and unwind in the cozy lounge with a business corner and self-service coffee/tea station.

Convenience and Comfort
With public parking and a private garage, the Metropole Swiss Quality Hotel ensures a hassle-free stay for all guests.

Experience the beauty of Interlaken and book your stay at the Metropole Swiss Quality Hotel today!

Important information:

Please inform the hotel if you are traveling with children and include their ages.

Please inform the property in advance about the number of guests arriving with you.

The minimum age to access the fitness room is 16 years old and the minimum age to access the sauna is 18 years old.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 9 per day.

Location

Guest Reviews

8.1
Based on 1520 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
M
Mansor couple ly
9
2026-05-16 via Nuitee
F
Faiza couple sa
7
Pros:

Location and view

Cons:

Reception staff was not cooperative

2026-05-16 via Nuitee
S
Shahadat family_with_children us
10
2026-05-15 via Nuitee
M
Michel couple fr
8
2026-05-14 via Nuitee
S
Sharmila solo_traveller ae
10
Very good
Pros:

We got an renovated room and it was really good

Cons:

Nothing

2026-05-13 via Nuitee
T
Thanh solo_traveller vn
6
Pros:

Location

Cons:

The hotel facities are rather old

2026-05-10 via Nuitee
N
NAHAR couple sa
7
Pros:

Very good location

Cons:

To old furniture

2026-05-09 via Nuitee
F
Frédéric solo_traveller ch
9
2026-05-08 via Nuitee
A
ABHIJIT solo_traveller nl
7
2026-05-07 via Nuitee
H
Habib family_with_children ch
9
2026-05-04 via Nuitee
R
Raul couple ch
8
2026-05-04 via Nuitee
M
Mirza solo_traveller pk
10
2026-05-03 via Nuitee
J
jessica solo_traveller ch
7
Pros:

Beau hall d entrée et bar sympa.
Emplacement bien
Déjeuner pas mal
Garage sur demande

Cons:

L hiotel n est pas tres beau de l extérieur
Un peu chère

2026-05-03 via Nuitee
S
Sharon couple cn
5
Very disappointed
Pros:

Really low price value ratio. Very old facilitation, room is really small. Not enough tool kits provided, shower is simple. Breakfast is not affluent. Sauna is for both genders with a lot of surprises. The only good thing is the gym. The receptionist is warm but less efficient. Full of the tour groups, very normal impression.

Cons:

Very low price value ratio, normal and less competitive breakfast

2026-05-03 via Nuitee
محمد couple sa
5
2026-04-30 via Nuitee
R
Rachata extended_group th
9
Pros:

ทำเลดี วิวสวยมาก

2026-04-27 via Nuitee
A
Annigna solo_traveller ch
9
Schöne Lage mit Aussicht
Pros:

Schöne Aussicht auf Interlaken aus dem 11. Stock, gute Lage. Parking nicht überrissen teuer, zum Restaurant/ Frühstück kann ich nichts beitragen, da nicht beansprucht.

Cons:

Etwas Lärm durch Umbau, auch sonst etwas ringhörig.

2026-04-21 via Nuitee
V
Veronica solo_traveller ar
8
Pros:

Las vistas

Cons:

El tamaño del baño

2026-04-15 via Nuitee
L
Lilian solo_traveller ch
9
2026-04-12 via Nuitee
M
Marcin solo_traveller ch
10
2026-04-11 via Nuitee