Hotel Metropole Interlaken

Hotels
•
Swiss Quality Hotels
8.1 (1533 reviews)
Höheweg 37 , Interlaken , ch

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Children allowed
Pets allowed

Facilities

ATM/banking
Ski storage
Front desk (limited hours)
Free wired internet
Golfing on site
Tennis lessons on site
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Wine release events
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Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Beautiful views
Cons:
Construction noise
Missing basic amenities
Slow check-in
Food limitations

Categories

Cleanliness
7.6
Cleanliness received mixed reviews; while some mentioned clean rooms, issues like small bed sheets not being changed were noted.
Service
8.6
Most reviews praised the friendly and helpful staff, though there were mentions of some unhelpful behavior at the front desk.
Location
9.1
Numerous reviews highlighted the hotel's prime location and scenic views.
Room Quality
8.1
Rooms were described as nice and spacious, but some amenities like a kettle were lacking.
Amenities
7.6
Basic amenities were missing, and ongoing construction affected the overall experience.
Value for Money
8.1
Value perception was generally positive due to location and room size, despite some issues with cleanliness.
Food and Beverage
7.1
Limited food options were mentioned, especially noted on arrival.
Overall Experience
8.6
Mixed reviews overall, but positive sentiments on location and service helped maintain a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:19

Property Description

Luxurious Accommodation in Interlaken
The 4-star Metropole Swiss Quality hotel in Interlaken offers stunning views of the Jungfrau mountains and complimentary Wi-Fi throughout.

Modern Fitness Facilities and Relaxation
Guests can enjoy the hotel's updated sauna, well-equipped fitness room, and unwind in the cozy lounge with a business corner and self-service coffee/tea station.

Convenience and Comfort
With public parking and a private garage, the Metropole Swiss Quality Hotel ensures a hassle-free stay for all guests.

Experience the beauty of Interlaken and book your stay at the Metropole Swiss Quality Hotel today!

Important information:

Please inform the hotel if you are traveling with children and include their ages.

Please inform the property in advance about the number of guests arriving with you.

The minimum age to access the fitness room is 16 years old and the minimum age to access the sauna is 18 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 9 per day.

Location

Guest Reviews

8.1
Based on 1533 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
J
JOÃO LUIZ • couple • br
8
2026-06-27 • via Nuitee
A
anas • couple • ma
9
2026-06-26 • via Nuitee
D
Deniz • couple • nl
9
Super en qua verblijf een aanrader
Pros:

Locatie en zeer nette kamer.

Cons:

Geen ontbijt inbegrepen

2026-06-26 • via Nuitee
H
Hassan • couple • sa
10
2026-06-24 • via Nuitee
S
SACHIKO • solo_traveller • jp
6
2026-06-24 • via Nuitee
M
M • solo_traveller • gb
10
Fabulous personel, excellent hotel, excellent location and exceptional views of mountains with paragliders making it ext
Pros:

The property was exceptional. It was impeccably clean, and the location could not have been better. The views of the mountains and the paragliders soaring overhead were truly breathtaking.
The staff were professional, courteous, and attentive throughout our stay. The hotel is situated in a beautiful area that immediately gives a sense of quality and pride. This was especially important to me, as I had arranged a surprise holiday in Switzerland for my wife, and the hotel exceeded both of our expectations.
The atmosphere was peaceful, quiet, and completely non-smoking, which made our stay even more enjoyable. The breakfast was excellent, with a great selection of high-quality food. We also had a wonderful experience at the restaurant on the top floor, which offered fantastic food and stunning views.
One feature I particularly appreciated was the complimentary coffee and water refill station available throughout the day. The rooftop seating area, surrounded by plants and greenery, was another thoughtful touch that created a relaxing environment.
I could go on and on about the positives. Every aspect of our stay was outstanding, and the hotel exceeded our expectations in every way. In my opinion, this hotel deserves a 5-star rating.

Cons:

Although this was not a significant issue for us, one area the hotel could consider improving is the availability of air conditioning. Our room was equipped with a cooling fan and a balcony, which provided excellent ventilation and kept the room comfortable throughout our stay. As a result, we did not feel the need for air conditioning.
However, many guests make their hotel choices online and often filter their searches to include only air-conditioned rooms. Offering air conditioning in at least some rooms could therefore attract a wider range of customers.
One possible approach would be to install air conditioning first in rooms that do not have balconies. This would provide guests with more options while allowing the hotel to advertise the availability of air-conditioned accommodation. Guests could then choose between a room with a balcony or a room with air conditioning, depending on their preferences.
That said, this is only a suggestion, and it certainly did not detract from our overall experience, which was excellent.

2026-06-22 • via Nuitee
A
ahmad • couple • pk
10
Its was lovely staying here
Pros:

Location , the room size the balcony

2026-06-22 • via Nuitee
U
Uatirouje B • family_with_children • na
8
2026-06-22 • via Nuitee
K
khaled • solo_traveller • ae
8
2026-06-21 • via Nuitee
R
Ruy • couple • br
8
Boa escolha
Pros:

Hotel de ótima localização, quarto confortável e café da manhã razoável pois havia poucas frutas , queijos e variedades de frios

2026-06-21 • via Nuitee
Çağrı • solo_traveller • tr
10
2026-06-19 • via Nuitee
S
SamAz • couple • sa
7
I would stay here again however without breakfast
Pros:

the room was bid with an amazing view and the location was perfect

Cons:

the pillows and beds are not comfortable . no kettle in the room if you need one you have to go down and sign a paper . breakfast is not good at all .

2026-06-19 • via Nuitee
A
Abdullah • couple • sa
7
2026-06-18 • via Nuitee
S
Sana • couple • fr
10
2026-06-17 • via Nuitee
I
Issa • couple • ae
9
Pros:

الموقع والهدوء

2026-06-17 • via Nuitee
I
Iren • family_with_children • hu
10
2026-06-15 • via Nuitee
P
Pareek • couple • in
6
2026-06-14 • via Nuitee
V
Varun • extended_group • us
9
2026-06-14 • via Nuitee
W
Waleed • couple • sa
8
جبد وموقع استثنائي
Pros:

الموفع جميل جدا

Cons:

التنوع في الافطار تقليل السعر شوي

2026-06-12 • via Nuitee
C
Cihat • family_with_children • tr
8
Pros:

Tabiki en çok Eiger manzaralı odasını beğendik. Oda yataklar balkon herşey çok güzel dizayn edilmişti. Çok memnun kaldık, kahvaltısı da çok çok başarılıydı.

Cons:

Sanırım otel bir restorasyon içerisinde otelin dış görüntüsü kötüydü dışından bakıp içinin bu denli iyi olacağını kestiremezsiniz. Dış sıvası ve boyası yok gibi duruyor otel, bizim için önemsiz bir detay ama gene de belirtmek istedim.

2026-06-03 • via Nuitee