Hotel Metropole Interlaken

Hotels
8.1 (1625 reviews)
Höheweg 37 , Interlaken , ch
+41 33 828 66 66

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Beautiful views
Cons:
Construction noise
Missing basic amenities
Slow check-in
Food limitations

Categories

Cleanliness
7.6
Cleanliness received mixed reviews; while some mentioned clean rooms, issues like small bed sheets not being changed were noted.
Service
8.6
Most reviews praised the friendly and helpful staff, though there were mentions of some unhelpful behavior at the front desk.
Location
9.1
Numerous reviews highlighted the hotel's prime location and scenic views.
Room Quality
8.1
Rooms were described as nice and spacious, but some amenities like a kettle were lacking.
Amenities
7.6
Basic amenities were missing, and ongoing construction affected the overall experience.
Value for Money
8.1
Value perception was generally positive due to location and room size, despite some issues with cleanliness.
Food and Beverage
7.1
Limited food options were mentioned, especially noted on arrival.
Overall Experience
8.6
Mixed reviews overall, but positive sentiments on location and service helped maintain a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:19

Property Description

Luxurious Accommodation in Interlaken
The 4-star Metropole Swiss Quality hotel in Interlaken offers stunning views of the Jungfrau mountains and complimentary Wi-Fi throughout.

Modern Fitness Facilities and Relaxation
Guests can enjoy the hotel's updated sauna, well-equipped fitness room, and unwind in the cozy lounge with a business corner and self-service coffee/tea station.

Convenience and Comfort
With public parking and a private garage, the Metropole Swiss Quality Hotel ensures a hassle-free stay for all guests.

Experience the beauty of Interlaken and book your stay at the Metropole Swiss Quality Hotel today!

Important information:

Please inform the hotel if you are traveling with children and include their ages.

Please inform the property in advance about the number of guests arriving with you.

The minimum age to access the fitness room is 16 years old and the minimum age to access the sauna is 18 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.1
Based on 1625 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
S
Suaad • couple • ae
8
Pros:

الموقع

Cons:

عدم وجود مكيف فالغرفه

2026-09-19 • via Nuitee
S
Su Wai • extended_group • ch
9
2026-09-16 • via Nuitee
T
Timothy • couple • us
10
A bit far from the train station, however I’d stay there again.
Pros:

Loved the roof top restaurant! Wonderful view.

2026-09-16 • via Nuitee
S
Sophie • couple • au
8
Pros:

Very clean and nice hotel with gorgeous views of the park.

Cons:

Just got very hot as we were there in summer and no fan or air con. But seems like a common thing in Switzerland.

2026-09-15 • via Nuitee
K
Kali • couple • gb
9
Excellent! The views are just unreal! I will be back!
Pros:

The staff were so helpful and friendly. The hotel location was amazing with the most breathtaking views. I could never get tired of that view! The room was clean and spacious with a huge walk-in wardrobe area. Breakfast was excellent with a great choice.

Cons:

Lack of drink making facilities in the room and lack of air con.

2026-09-14 • via Nuitee
A
Ahmed AL-Kuwari • solo_traveller • qa
6
2026-09-13 • via Nuitee
A
Andreas • solo_traveller • ch
10
2026-09-12 • via Nuitee
A
Andreas • couple • ch
8
Gerne wieder
Pros:

Top Lage
Sehr freundliches Personal.

Cons:

Frühstücksbuffet ist gut. Nur das Nachfüllen hat nicht so geklappt.

2026-09-10 • via Nuitee
S
Sardor • solo_traveller • uz
10
Pros:

Локация очень удобная (бомба)

Cons:

В номере холодильник не работают 9 этаже

И завтрак не очень много выбора

2026-09-09 • via Nuitee
عواد • couple • sa
1
اسوء تجربه
Cons:

الخدمه سيئه اضطريت اني احضر حقائبي بنفسي الموضفين لم يكونو متعاونين حشرات داخل الغرفه من اسوء تجاربي التي لن تتكرر

2026-09-09 • via Nuitee
K
Katherine • couple • us
8
Short bus ride from station
Pros:

Scenic view of the mountain from room

Cons:

No air conditioning

2026-09-07 • via Nuitee
E
Ella • family_with_children • ch
10
Pros:

Le personnel était super ! Accueillant , gentil et à l’écoute .

2026-09-07 • via Nuitee
F
Frank • couple • de
9
2026-09-07 • via Nuitee
A
alice • solo_traveller • ie
8
Pros:

Absolutely stunning view from our balcony. Large clean room. Great breakfast

Cons:

Nothing

2026-09-07 • via Nuitee
G
Guido • extended_group • ch
9
Pros:

Frühstück mittelmässig

2026-09-06 • via Nuitee
P
Patrick • couple • de
6
Top Lage jedoch Preis Leistungsverhältnis in unseren Augen nicht treffend
Pros:

Sehr freundliches Personal, gutes Frühstück, schön ausgestattete Zimmer. Parkhaus mit dieser zentralen Lage ist super.

Cons:

Das Hotel ist ziemlich in die Jahre gekommen. Außerdem dichten die Fenster nicht gut ab sodass man den Bass von der anliegenden Bar sehr laut gehört hatte

2026-09-06 • via Nuitee
P
Patrick • couple • de
6
Top Lage jedoch Preis Leistungsverhältnis in unseren Augen nicht treffend
Pros:

Sehr freundliches Personal, gutes Frühstück, schön ausgestattete Zimmer. Parkhaus mit dieser zentralen Lage ist super.

Cons:

Das Hotel ist ziemlich in die Jahre gekommen. Außerdem dichten die Fenster nicht gut ab, sodass man die komplette Nacht über ein brummen von irgendeinem Kühlgerät „ertragen“ musste. Ein angehemer und vor allem ruhiger Schlaf ist hier für uns nur bedingt möglich gewesen.

2026-09-06 • via Nuitee
V
Vyara • family_with_children • bg
8
Pros:

We really liked the view of this hotel, it is basically in the middle of the main street. There is a bus stop outside the hotel to both train stations, by foot it is maybe 10 min to west, around 20 min to Ost. The rooms are big although the interior is not very new, it was clean.

Cons:

The price is high but the compared to the general pricing in Interlaken it seemed like a reasonable option.

2026-09-06 • via Nuitee
B
bandri • couple • kw
7
2026-09-04 • via Nuitee
A
Audrey • solo_traveller • fr
10
Highly recommend
Pros:

The hotel is in tbe perfect location, just a 5-minute walk away from Interlaken West station. The view from the rooms is absolutely amazing. The hotel is modern and clean, and the room spacious.

Cons:

Quite expensive for a 4-star hotel but this is Switzerland, I expected high prices.

2026-09-04 • via Nuitee