Alpine Village Inn

Hotels
7.8 (2964 reviews)
1005 Edelweiss Strasse , Helen , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Outdoor furniture
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Room improvements needed

Categories

Cleanliness
6.08
Multiple reviews mentioned dirty floors and issues with cleanliness.
Service
9.55
Staff received compliments for being friendly and helpful.
Location
10
Many reviews highlighted the convenient location and walking distance to attractions.
Room Quality
7.04
Mixed sentiments on room quality; issues with noise, old property, and lack of hot water.
Amenities
7.57
Amenities were lacking; disruptions from noise and issues reported with appliances.
Value for Money
7.53
Concerns raised about receiving less than expected based on pricing.
Food and Beverage
6.08
Lack of provided meals or breakfast reported in reviews.
Overall Experience
8.57
Overall experience varied; some enjoyed their stay, others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:15

Property Description

Charming Alpine Village Inn in Helen

Tranquil Garden and Free Parking
Experience serenity at Alpine Village Inn's garden and enjoy the convenience of free private parking during your stay.

Cozy Rooms with City Views
Relax in well-appointed rooms featuring a seating area, flat-screen TV, and private bathroom. Some units offer picturesque city views and a patio for a delightful experience.

Prime Location near Helen Festhalle
With attractions like Anna Ruby Falls and Smithgall Woods nearby, Alpine Village Inn is the perfect choice for nature lovers. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 2964 reviews
Cleanliness: 6.08
Service: 9.55
Location: 10
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 6.08
Overall Experience: 8.57
J
Jennifer family_with_children us
8
2026-04-03 via Nuitee
J
Joy couple us
4
Would not recommend.
Pros:

Close walking distance to everything. No need to move vehicle and pay to park.

Cons:

The room was very old and had that old smell. However, it was clean. The bed was not comfortable at all. No iron in the room. There was no lock on the window and was shut with a stick.

2026-03-30 via Nuitee
A
Anthony couple us
10
2026-03-30 via Nuitee
T
Tiffany couple us
7
2026-03-29 via Nuitee
G
Gregor couple us
8
The staff is lovely and proximity to downtown is excellent
Pros:

We loved the look of the property.

Cons:

Not the cleanest place

2026-03-26 via Nuitee
R
Rubi couple us
5
Room was nice other than no taken and sink problems including microwave not working.
Pros:

The buildings look nice, I like that there’s a pool table and a relaxing area outside.

Cons:

Rented the kind bedroom room 19. Once we arrived and got settled in, there were no towels. I tried to wash my hands but to find out the drain is broken so there was a puddle in the sink, i tried to pull the lever thing to unstop it but that just came right out so I ended up taking the drainer thing out so the water can go down. Later on in the day as we were relaxing they came up and said that they knew our microwave was broken and they wanted to change it out.

2026-03-25 via Nuitee
B
Brandi couple us
9
Pros:

The location to everything

2026-03-23 via Nuitee
T
Thomas family_with_children us
1
2026-03-23 via Nuitee
H
Heinly family_with_children us
10
2026-03-23 via Nuitee
E
evelyn extended_group us
2
did not stay checked out
Pros:

the romm smell, waste basket still had trash, room was very dark, sheet and comforter seemed not too clean and look very old.. checked out right away. did not get money back.

Cons:

the room should have been clean and have newer sheet, cleanliness.

2026-03-22 via Nuitee
D
Donna couple us
6
it was pretty good
Pros:

Very cute and convienent area.. The owners are fabulous

Cons:

the owners were above us all night painting and moving things around making it hard to sleep

2026-03-21 via Nuitee
S
Sara family_with_children us
10
2026-03-20 via Nuitee
L
Lynn couple us
10
Pros:

Location was amazing, and staff was very nice.

2026-03-19 via Nuitee
H
Heather family_with_children us
3
I want so much more for this place. It could truly be the gem of this little town with a huge upgrade.
Pros:

Th property could’ve so much! It’s cute and inviting, the staff tries hard but the facility falls very short.

Cons:

I had dog or some kind of animal hair in my bed, and my daughter went to the bathroom to find more hair. The bathtub was dry rotting, mold on the ceiling tiles and countless other things that could be charming but fell short due to the fact that room smelled awful and my bed was obviously used. I bought a candle, asks for more sheets which I changed myself and drank a glass of wine for the second night. That one went better.

2026-03-19 via Nuitee
H
Hoai Nam family_with_children us
7
We have a good stay but did sleep well due to beds.
Pros:

When we asked for help, Staff supported very quickly and friendly.

Cons:

The beds are too smal.
I booked via Booking.com for 2 adults & 2 children.
Staff is friendly to allow us to swap rooms but beds are still too small.
We are skinny Asian, but the beds are still not enough for us.

2026-03-19 via Nuitee
K
Keri family_with_children us
4
Pros:

Convenient location

Cons:

Bed was terrible, grounds unkept, had to wait 20 minutes to check in as Noone was around the office

2026-03-19 via Nuitee
D
Danielle couple us
10
I enjoyed my stay. Everything was closed to town and our favorite miniature golf is right down the road from Alpine Vill
Pros:

Everything

2026-03-18 via Nuitee
J
Jereisse couple us
1
2026-03-17 via Nuitee
R
Robert couple us
10
Pros:

The staff was incredibly nice and always so helpful

2026-03-17 via Nuitee
G
Guerrero family_with_children us
1
Pros:

Nada

Cons:

El cuarto tenia mal olor las camas estaban sucias simplemente nos fuimos a otro hotel no me importo perder el dinero simplemente no quería quedarme ahi.. .

2026-03-17 via Nuitee