Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 09:08

Property Description

Prime Ski-in Ski-out Location
Nestled at the base of the ski slopes, Starry Residence Suite offers unparalleled convenience being just steps away from Hakuba Happo-one Ski Resort.

Luxurious Amenities
Indulge in a fully equipped apartment featuring a kitchen, a cozy living room with a flat-screen TV, and some rooms even boast a private balcony with stunning mountain views and a relaxing spa bath.

Nearby Attractions
Conveniently located, the hotel is a short drive from Hakuba 47 Winter Sports Park and the picturesque Lake Aoki, ensuring a perfect blend of adventure and serenity during your stay.

Book now to experience the ultimate ski getaway at Starry Residence Suite!

Important information:

Guests arriving before 07:00 or after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

A deposit via PayPal or credit card is required to secure guest reservations. The property will contact the guests after booking on instructions about payment.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥15,000 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 10 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
K
Kevin • young couple • au
10
Perfect accommodation. Thank you Naoko for your amazing hospitality.
2025-02-21 • via Nuitee
R
Roz • with friends • my
9
Waking up on the slopes. It’s second to none! 👍🏼
Pros:

The location and the top notch interior design. And it’s warm!

Cons:

The pillows

2025-02-01 • via Nuitee
G
Georgia • young couple • au
10
Incredible location with even better hosts - must stay!
Pros:

Best location on the mountain if you’re a skier or boarder! Truely ski in & ski out. Great kitchen, hot shower and plenty of space to store things. Naoko went out of her way to make sure sheets and towels were changed and we could check in (very late) which was amazing! So many great food spots around - would stay here again in a heart beat!

Cons:

Not a lot of natural light in the bottom apartment so keen to stay upstairs next time!

2024-12-31 • via Nuitee
J
Jingyang • group • us
10
Exceptional
2024-03-08 • via Nuitee
E
Edmund • young couple • sg
9
Superb
2023-12-31 • via Nuitee
J
Johnson • young couple • au
10
Exceptional
Pros:

Comfortable, stylish, sufficient, well equipped, convivence, clean & tidy! In one word, excellent!

2023-10-05 • via Nuitee
C
Croxson • solo traveller • jp
8
Solo mountain hiker
Pros:

Excellent location, spacious and well appointed apartment, very friendly owners.

Cons:

There was a very small but unpleasant odour on some of the bedding. It was extremely minor and I didn’t not get the impression it was unclean, but it would stop me from giving a perfect rating.

2023-09-22 • via Nuitee
M
Mark • family with young children • au
10
Best destination
Pros:

Amazing location, exceptional helpful staff and extremely clean. Great place to stay. Definitely be back. Wish we could have stayed longer

2023-04-14 • via Nuitee
A
Avnit • young couple • au
10
Exceptional
2023-03-09 • via Nuitee
J
Joanna • family with young children • au
10
best location, super comfortable A+++
Pros:

Beautiful apartment with comfortable beds and lovely amenities. I will stay here again.

2023-01-21 • via Nuitee